Fullstendig transkripsjon av Stop Solving the Wrong Problems: The $3M Mistake 95% of Leaders Make Daily with Vandana Piranek

00:04:24.129 --> 00:04:27.670 start to this idea of thinking more effectively, 00:04:27.829 --> 00:04:33.730 is solve for the outcome, not the problem. So 00:04:33.730 --> 00:04:36.149 big difference. So when we solve for the outcome, 00:04:36.290 --> 00:04:38.370 it's the outcome is, hey, I want to get rid of 00:04:38.370 --> 00:04:42.089 my weeds. That's my goal, right? It's not getting 00:04:42.089 --> 00:04:45.490 rid of the weeds in that moment. It's completely 00:04:45.490 --> 00:04:48.790 not having them come back. And so how do we do 00:04:48.790 --> 00:04:50.889 that? Because when you solve for the outcome, 00:04:51.579 --> 00:04:53.660 You may have different actions that you have 00:04:53.660 --> 00:04:55.660 to take, different research that you have to 00:04:55.660 --> 00:04:57.540 do, different people that you have to get engaged. 00:04:57.800 --> 00:05:00.560 You try to understand whether the problem that 00:05:00.560 --> 00:05:03.040 you think you have, you know, you list them and 00:05:03.040 --> 00:05:06.339 are they related to anything else? Are they, 00:05:06.339 --> 00:05:09.399 you know, related to each other? How do you even 00:05:09.399 --> 00:05:11.720 know you have the right problem? How do you know 00:05:11.720 --> 00:05:14.040 it's a problem that you actually can see? Because 00:05:14.040 --> 00:05:16.019 oftentimes there's problems that we can't see. 00:05:16.560 --> 00:05:19.199 And so that's one of the first principles I teach 00:05:19.199 --> 00:05:23.040 about. It sounds really simple, really hard for 00:05:23.040 --> 00:05:25.319 people to execute because, you know, it's like 00:05:25.319 --> 00:05:27.879 a child. When a child falls and stumbles, our 00:05:27.879 --> 00:05:30.379 first instinct is to go and help that child, 00:05:30.480 --> 00:05:34.000 right? To, oh my God, are you okay? And instead, 00:05:34.259 --> 00:05:36.939 if you just stand back, as hard as it is to do, 00:05:37.160 --> 00:05:39.220 what do you want the outcome to actually be? 00:05:39.300 --> 00:05:42.120 You want the child to be more resilient, more 00:05:42.120 --> 00:05:45.199 stronger, not have those little panic attacks. 00:05:46.319 --> 00:05:49.839 So you give them the courtesy. so to speak, of 00:05:49.839 --> 00:05:52.899 letting them learn it on their own. So there's 00:05:52.899 --> 00:05:54.959 countless examples like that, but there's also 00:05:54.959 --> 00:05:58.180 examples in history, which, you know, if we talk 00:05:58.180 --> 00:06:00.279 about the book, then I'll get into that a little 00:06:00.279 --> 00:06:01.860 bit because they're really, really fascinating. 00:06:03.519 --> 00:06:06.639 The book is out now, right? The book is out now. 00:06:06.740 --> 00:06:09.420 Yeah, it just launched. And it's called MITE, 00:06:09.420 --> 00:06:13.480 M -I -G -H -T. And it stands for might as in 00:06:13.480 --> 00:06:17.470 power. So the power to solve. the impossible 00:06:17.470 --> 00:06:20.790 and change everything, and

might as in possibility. 00:06:20.990 --> 00:06:23.230 So how might we solve this? So where do you go 00:06:23.230 --> 00:06:25.389 when nothing seems to work? Or, you know, you 00:06:25.389 --> 00:06:29.290 don't know where to begin. And so it gives really 00:06:29.290 --> 00:06:33.529 good, easy to read, but really powerful tactics 00:06:33.529 --> 00:06:37.850 on how you get out of pretty much any situation 00:06:37.850 --> 00:06:41.009 that you might encounter that's less than favorable, 00:06:41.170 --> 00:06:43.269 or where you're really stuck. There's no reason 00:06:43.269 --> 00:06:45.129 for any of us to be stuck. There really isn't. 00:06:45.819 --> 00:06:49.079 It's just usually just a shift in the way you 00:06:49.079 --> 00:06:53.360 think and boom. So this is for personal development 00:06:53.360 --> 00:06:57.279 rather than a business book. Well, it's interesting 00:06:57.279 --> 00:06:59.899 because it's really meant for people who are 00:06:59.899 --> 00:07:03.339 leaders and leaders in terms of thinking. So 00:07:03.339 --> 00:07:05.139 it doesn't mean a leader doesn't have to have 00:07:05.139 --> 00:07:09.319 a C in front of your title. It means that people 00:07:09.319 --> 00:07:12.879 who lead. So if you think about it in that context. 00:07:13.909 --> 00:07:16.689 It's not restricted to personal versus business 00:07:16.689 --> 00:07:18.569 because these are principles that you can use 00:07:18.569 --> 00:07:21.470 in everyday life or your work. I mean, I wrote 00:07:21.470 --> 00:07:24.790 it thinking about more work -related stuff. But 00:07:24.790 --> 00:07:26.490 as I was writing, I was thinking like, I could 00:07:26.490 --> 00:07:27.910 use this here. I could use this here. You know, 00:07:27.970 --> 00:07:31.009 you come across so many scenarios. But really, 00:07:31.089 --> 00:07:34.850 it's kind of a combination, I would say. So what 00:07:34.850 --> 00:07:39.050 does the word limitless mean to you? It just 00:07:39.050 --> 00:07:42.689 means that, you know, living life in a way that 00:07:42.689 --> 00:07:48.399 is... completely free of any hurdles or any restrictions 00:07:48.399 --> 00:07:53.420 or handcuffs or in any way being stuck. Because 00:07:53.420 --> 00:07:56.920 the truth is, is that in order to get limitless, 00:07:57.019 --> 00:08:00.379 you have to create options for yourself to be 00:08:00.379 --> 00:08:03.259 able to make choices. And when you have that, 00:08:03.360 --> 00:08:07.339 there's always a path forward. So it's really 00:08:07.339 --> 00:08:12.649 how do we orchestrate those options. And if you're 00:08:12.649 --> 00:08:16.009 solving for the outcome, you will automatically 00:08:16.009 --> 00:08:19.569 come up with more than one option. And so therefore 00:08:19.569 --> 00:08:22.009 you have choices and you can make those choices. 00:08:22.050 --> 00:08:25.170 And when you're solving for the outcome, you 00:08:25.170 --> 00:08:27.649 know, let's say you have three options that you've

00:08:27.649 --> 00:08:30.709 created. You may think one is better than the 00:08:30.709 --> 00:08:33.090 other, but sometimes you don't know until you, 00:08:33.129 --> 00:08:37.330 you know, test them, right? So It's and we're 00:08:37.330 --> 00:08:39.169 all like that. That's human nature because we're, 00:08:39.169 --> 00:08:41.409 you know, we're curious creatures. And I know 00:08:41.409 --> 00:08:45.029 I certainly am. So it's it's this notion of never 00:08:45.029 --> 00:08:48.889 being stuck, never wondering, like never having 00:08:48.889 --> 00:08:51.529 expectations of to this is what the this is, 00:08:51.529 --> 00:08:54.149 you know, what the final destination has to be. 00:08:54.590 --> 00:08:58.250 So it's really living quite open mindedly, but 00:08:58.250 --> 00:09:01.110 there's no limiting beliefs. There's no things 00:09:01.110 --> 00:09:04.090 that you cannot do because it's just simply not 00:09:04.090 --> 00:09:07.289 true. Now, if somebody said to me, OK, so find 00:09:07.289 --> 00:09:10.350 a way to fly to the moon tomorrow. I mean, I 00:09:10.350 --> 00:09:12.529 don't have the technical ability to do that, 00:09:12.610 --> 00:09:15.230 but there's lots of teams who need this kind 00:09:15.230 --> 00:09:18.529 of thinking to create those options for us. Right. 00:09:19.090 --> 00:09:21.389 But if somebody said, OK, I've got this business 00:09:21.389 --> 00:09:24.690 problem. There's one in the book, actually, that 00:09:24.690 --> 00:09:28.289 talks about this factory that was creating perfume 00:09:28.289 --> 00:09:31.269 and they were selling it in a retail store. So, 00:09:31.389 --> 00:09:33.799 you know, you have the manufacturer. who's a 00:09:33.799 --> 00:09:35.580 maker of the perfume, and then you have the retailer 00:09:35.580 --> 00:09:38.519 who sells the perfume in their store. And what 00:09:38.519 --> 00:09:41.100 was happening is all the cases that were going 00:09:41.100 --> 00:09:44.320 to the retailer from the manufacturer were not 00:09:44.320 --> 00:09:47.860 completely full. So they were having cartons 00:09:47.860 --> 00:09:49.840 in there. They all had cartons. They were full 00:09:49.840 --> 00:09:51.879 with cartons, but the cartons didn't always have 00:09:51.879 --> 00:09:55.720 a bottle in there. So what they did is they spent 00:09:55.720 --> 00:09:57.639 millions of dollars trying to figure this out, 00:09:57.700 --> 00:09:59.919 changing their manufacturing line, you know, 00:09:59.919 --> 00:10:03.440 testing it, the whole bit. And still it wasn't 00:10:03.440 --> 00:10:06.759 making that much of a difference. And so at one 00:10:06.759 --> 00:10:09.000 point they just observed what was going on in 00:10:09.000 --> 00:10:11.019 all the way from start to finish down the line. 00:10:11.360 --> 00:10:14.460 And they saw this guy who was a newer employee 00:10:14.460 --> 00:10:16.620 and he was sitting back in his chair and all 00:10:16.620 --> 00:10:19.580 he did was put the fan on at

the end of the line. 00:10:19.899 --> 00:10:23.299 So all the empty boxes flew off and all the ones 00:10:23.299 --> 00:10:25.720 that were full actually went into the cases. 00:10:26.139 --> 00:10:28.600 So, you know, it's a very, like sometimes we 00:10:28.600 --> 00:10:31.200 don't think about the simplest of ideas. You 00:10:31.200 --> 00:10:33.320 don't need to spend all kinds of money. Like 00:10:33.320 --> 00:10:37.620 you don't need to be, you know, an executive. 00:10:38.080 --> 00:10:42.000 You just need to think more effectively. So that's 00:10:42.000 --> 00:10:44.139 really what it's about for me. I love that because 00:10:44.139 --> 00:10:47.559 it was a very simple example. It was a fan. It 00:10:47.559 --> 00:10:52.480 was just a light bulb moment that worked. Yeah. 00:10:52.620 --> 00:10:55.379 And then, you know, I mean, I've had a pretty 00:10:55.379 --> 00:10:58.539 crazy life in the last couple of years. I started 00:10:58.539 --> 00:11:02.110 writing the book. because of what I said. But 00:11:02.110 --> 00:11:05.190 then I had a bit of a break because I ended up 00:11:05.190 --> 00:11:08.509 being diagnosed with breast cancer and then went 00:11:08.509 --> 00:11:11.909 into a coma and went into a coma for about two 00:11:11.909 --> 00:11:14.409 weeks, was in the hospital for about two months 00:11:14.409 --> 00:11:17.769 because I had lost the use of my lungs. And then 00:11:17.769 --> 00:11:20.029 three days after I came out of the hospital, 00:11:20.110 --> 00:11:23.309 I did my TEDx talk. So, you know, it just talks 00:11:23.309 --> 00:11:25.990 about being very determined. Yeah, but I didn't 00:11:25.990 --> 00:11:28.220 have to do that, right? It was a choice that 00:11:28.220 --> 00:11:30.840 I made. And throughout, first of all, I had the 00:11:30.840 --> 00:11:33.399 best coma. So nobody worry about that. Wouldn't 00:11:33.399 --> 00:11:35.519 recommend it. But if you have to have one, this 00:11:35.519 --> 00:11:38.820 is it was a great one. But what I was going to 00:11:38.820 --> 00:11:42.940 say is that coming out of that, I was so impressed 00:11:42.940 --> 00:11:45.919 with my ICU team and the way they handled stuff. 00:11:45.940 --> 00:11:47.580 And a lot of it was what I was already teaching 00:11:47.580 --> 00:11:50.379 and talking about, which is the three principles 00:11:50.379 --> 00:11:53.139 I told you I was going to say is that the first 00:11:53.139 --> 00:11:55.220 is solving for the outcome, not the problem. 00:11:55.879 --> 00:11:59.940 The second is really suspending yourself in a 00:11:59.940 --> 00:12:02.159 state of deliberate curiosity. Big difference. 00:12:02.419 --> 00:12:06.580 Deliberate is a big word. And the third is embracing 00:12:06.580 --> 00:12:09.279 intellectual humility. So those are my three 00:12:09.279 --> 00:12:11.659 principles that I talk about a lot. That's where 00:12:11.659 --> 00:12:14.620 I start. And then the book goes on to give you 00:12:14.620 --> 00:12:17.720 all kinds of strategies. When you got out of 00:12:17.720 --> 00:12:20.480 the hospital, did it affect at all what you spoke 00:12:20.480 --> 00:12:24.860 about or how you felt about that TED Talk? The 00:12:24.860 --> 00:12:27.960 TEDx talks are normally inspirational or motivational, 00:12:28.179 --> 00:12:32.740 and you perhaps came out with a whole new experience. 00:12:32.779 --> 00:12:36.100 And I only ask because I had many years ago, 00:12:36.200 --> 00:12:42.220 I ended up in the hospital, and it was when I 00:12:42.220 --> 00:12:45.340 walked out, it was just like, if I was able to 00:12:45.340 --> 00:12:49.629 overcome that. I'm unstoppable or limitless in 00:12:49.629 --> 00:12:53.429 your in your terms. Did it give you that feeling 00:12:53.429 --> 00:12:55.769 when you came out? It definitely did. I mean, 00:12:55.789 --> 00:12:59.169 first of all, I'm a very positive, very strong 00:12:59.169 --> 00:13:02.570 individual. And I learned how much of that I 00:13:02.570 --> 00:13:06.370 was as I came out. But I also had an incredible, 00:13:06.490 --> 00:13:10.690 you know, medical team. And I also had an incredible 00:13:10.690 --> 00:13:15.340 family around me and also friends. So all of 00:13:15.340 --> 00:13:18.320 that made a huge difference for me. There wasn't 00:13:18.320 --> 00:13:21.419 a day in the hospital that my family didn't come 00:13:21.419 --> 00:13:24.600 and sit with me. There also wasn't a day where 00:13:24.600 --> 00:13:27.639 I didn't have at least one friend stop by and 00:13:27.639 --> 00:13:30.360 hang out for a bit. So that just shows you the 00:13:30.360 --> 00:13:32.179 kind of relationships that you have with people. 00:13:32.279 --> 00:13:34.700 People came from all over, ready to fly across 00:13:34.700 --> 00:13:38.539 the world, across the country. So that really 00:13:38.539 --> 00:13:42.639 kind of changed me, is to see the love that people 00:13:42.639 --> 00:13:47.360 have for you. I never really cried about anything. 00:13:47.700 --> 00:13:52.539 I was never sad. I was just happy that I was 00:13:52.539 --> 00:13:55.919 going in the right direction. One of my biggest 00:13:55.919 --> 00:14:00.279 fears was losing my singing voice. And it took 00:14:00.279 --> 00:14:02.519 me a long time to get that back. And I'm still 00:14:02.519 --> 00:14:05.440 working on it. I'm just giving it time. But I've 00:14:05.440 --> 00:14:09.200 had so many other tests and procedures happen, 00:14:09.379 --> 00:14:14.509 and I continue to even now. I have to brace myself, 00:14:14.669 --> 00:14:18.070 but I'm just, you know, the way I looked at it 00:14:18.070 --> 00:14:21.169 is the reason I'm here is because my work on 00:14:21.169 --> 00:14:25.870 this earth is not done. So get it done. And when 00:14:25.870 --> 00:14:29.210 it's done, I won't need to be here anymore. It's 00:14:29.210 --> 00:14:33.129 as simple as that. So I feel like there's definitely, 00:14:33.470 --> 00:14:35.370 you know, a reason why I'm

here. And oftentimes 00:14:35.370 --> 00:14:38.190 people ask me if I think everything happens for 00:14:38.190 --> 00:14:42.230 a reason, and I actually don't. But what I do 00:14:42.230 --> 00:14:43.710 believe, because there's a lot of things I can't 00:14:43.710 --> 00:14:45.830 explain what the reason could possibly be. And 00:14:45.830 --> 00:14:48.570 you can imagine what the horrible circumstances 00:14:48.570 --> 00:14:51.590 of that are or the uncanny stuff that happens. 00:14:52.330 --> 00:14:55.929 But for me, what I believe is that everything 00:14:55.929 --> 00:14:59.090 that does happen, make sure you give it a purpose. 00:14:59.990 --> 00:15:02.389 Otherwise, it would have happened in vain. So 00:15:02.389 --> 00:15:04.590 when you have, you know, you hear these stories 00:15:04.590 --> 00:15:06.990 of when you have a child passing away. Maybe 00:15:06.990 --> 00:15:09.309 there's money towards research that you donate 00:15:09.309 --> 00:15:12.289 that can help save all these other people. Or 00:15:12.289 --> 00:15:16.789 maybe there's a situation where you change a 00:15:16.789 --> 00:15:19.090 traffic pattern because it's becoming too tragic 00:15:19.090 --> 00:15:22.070 for people to meet at this intersection. So there's 00:15:22.070 --> 00:15:25.250 lots of things like in real life that we can 00:15:25.250 --> 00:15:29.289 use this book for, but also in terms of business. 00:15:29.549 --> 00:15:33.649 And there's a really interesting story about, 00:15:33.789 --> 00:15:36.379 I don't know if you know. I love World War II 00:15:36.379 --> 00:15:39.299 stories. And one of them is about Abraham Wald. 00:15:39.759 --> 00:15:41.779 And I don't know if you know who he is, but he 00:15:41.779 --> 00:15:45.960 was part of the super secret strategic team that 00:15:45.960 --> 00:15:49.200 advised the military in the U .S. on many things 00:15:49.200 --> 00:15:52.480 that they should or should not do. Made up of 00:15:52.480 --> 00:15:56.200 like 10 incredible brains. And Abraham was one 00:15:56.200 --> 00:15:58.399 of them. And, you know, there was a situation 00:15:58.399 --> 00:16:00.279 where a lot of the planes that were coming back 00:16:00.279 --> 00:16:03.080 from World War II were hit all over their fuselage. 00:16:03.559 --> 00:16:06.059 And the military was getting really worried about, 00:16:06.120 --> 00:16:07.679 oh my gosh, there's all these holes everywhere. 00:16:07.799 --> 00:16:11.120 We have to stop this. So we got to put a shield 00:16:11.120 --> 00:16:13.440 on that part of the plane. And that's what the 00:16:13.440 --> 00:16:16.200 idea that they came up with. But they can't make 00:16:16.200 --> 00:16:20.039 it too heavy or too all -encompassing because 00:16:20.039 --> 00:16:25.759 it changes the operating of the plane and also 00:16:25.759 --> 00:16:28.340 makes the plane heavier. There were a lot of 00:16:28.340 --> 00:16:31.220 complications that way. So they had all these 00:16:31.220 --> 00:16:33.059 restrictions. So the idea was to put a shield 00:16:33.059 --> 00:16:35.120 around the fuselage because that's where the 00:16:35.120 --> 00:16:37.980 holes were. And so just as a final check, they 00:16:37.980 --> 00:16:42.320 took it to this strategic group, the SRG. And 00:16:42.320 --> 00:16:44.720 they said, OK, this is our story. This is what 00:16:44.720 --> 00:16:46.740 we'd recommend. Do you have any questions? We 00:16:46.740 --> 00:16:48.419 just need your go ahead and then, you know, we'll 00:16:48.419 --> 00:16:51.639 get right on it. And Abraham Wald stops and says, 00:16:51.799 --> 00:16:55.480 tell me about the planes that aren't coming back. 00:16:57.730 --> 00:16:59.389 Those are the ones that we need to protect. And 00:16:59.389 --> 00:17:00.730 those are the ones that were getting hit in the 00:17:00.730 --> 00:17:03.129 nose. So now the protection is on the noses, 00:17:03.129 --> 00:17:06.089 not the fuselage, because the fuselages can handle 00:17:06.089 --> 00:17:09.549 the holes because they're coming back. But it's 00:17:09.549 --> 00:17:11.130 the ones who didn't come back that are relevant. 00:17:11.250 --> 00:17:13.609 So sometimes it's looking at things differently. 00:17:13.910 --> 00:17:17.009 And all of a sudden, it just it's eye opening. 00:17:17.069 --> 00:17:18.769 And that's kind of what my coma did for me, I 00:17:18.769 --> 00:17:22.769 think, is just what about the stuff that I can't 00:17:22.769 --> 00:17:25.400 see? What am I missing? What am I not getting 00:17:25.400 --> 00:17:27.579 at? So it talks about examples like that in the 00:17:27.579 --> 00:17:29.259 book, too. It's a really great read, actually. 00:17:29.599 --> 00:17:33.380 A lot of positive feedback. And if you want to 00:17:33.380 --> 00:17:36.480 consider about first principles thinking or your 00:17:36.480 --> 00:17:38.920 reticular activating system or the neuroscience 00:17:38.920 --> 00:17:41.039 behind stuff, there's that. But there's also 00:17:41.039 --> 00:17:43.740 stories that give you anecdotal examples and 00:17:43.740 --> 00:17:46.519 why certain things happen such that you can understand 00:17:46.519 --> 00:17:50.619 and govern yourself accordingly so that, you 00:17:50.619 --> 00:17:53.349 know, you're not wasting your time. Because, 00:17:53.450 --> 00:17:55.710 you know, that's pretty limited. So I think, 00:17:55.710 --> 00:17:58.569 you know, there's a lot of questions that will 00:17:58.569 --> 00:18:00.970 prompt you and ask you. I'm actually developing 00:18:00.970 --> 00:18:04.450 a field book for it as well. So that's coming. 00:18:04.670 --> 00:18:07.289 But for now, it has, if you buy the paperback 00:18:07.289 --> 00:18:10.269 version, it has an email course attached to it 00:18:10.269 --> 00:18:12.349 that will give you some thought starters. So 00:18:12.349 --> 00:18:15.349 that's exciting. So what's your mission now? 00:18:15.509 --> 00:18:17.630 Because you're no longer in corporate, you're 00:18:17.630 -->

00:18:22.940 focusing on speaking and writing. I really want 00:18:22.940 --> 00:18:27.500 to help, well, helping people understanding what 00:18:27.500 --> 00:18:30.400 living limitless means. And that's based on a 00:18:30.400 --> 00:18:32.480 lot of research that I did because ultimately 00:18:32.480 --> 00:18:34.400 that's what we want to feel, right? We want to 00:18:34.400 --> 00:18:36.480 feel limitless. We want to feel peace. We want 00:18:36.480 --> 00:18:39.420 to feel we can close our eyes and, you know, 00:18:39.420 --> 00:18:43.640 there's no boundaries, right? So that's my goal. 00:18:43.980 --> 00:18:48.859 And the way for me to do that is helping people 00:18:48.859 --> 00:18:53.319 to think through it. So it's really about upgrading 00:18:53.319 --> 00:18:56.059 your mental operating system, is the way I say 00:18:56.059 --> 00:19:02.339 it. And so to me, it's not about the things that 00:19:02.339 --> 00:19:06.319 we have, all the tools. It's about understanding 00:19:06.319 --> 00:19:09.839 the way we think and how we use what we do have 00:19:09.839 --> 00:19:13.099 to our greatest ability. And it sounds like motherhood, 00:19:13.160 --> 00:19:18.049 but it really is about the thinking aspect. There's 00:19:18.049 --> 00:19:20.809 a stat that the human mind has like 60 ,000, 00:19:20.809 --> 00:19:24.130 maybe 70 ,000 thoughts a day, and 95 % of them 00:19:24.130 --> 00:19:27.690 are redundant. So imagine if we were to change 00:19:27.690 --> 00:19:30.089 that, right? If you convert some of those thoughts, 00:19:30.089 --> 00:19:34.309 even 1%, to something where you could actually 00:19:34.309 --> 00:19:36.990 take action on, it would be pretty amazing. So 00:19:36.990 --> 00:19:40.490 that's really my goal, is to, how can I help? 00:19:40.589 --> 00:19:43.549 Because I don't want to be a star. I'm not interested 00:19:43.549 --> 00:19:47.660 in that. I want to help people. live beyond and 00:19:47.660 --> 00:19:50.500 do better way beyond they ever thought they could 00:19:50.500 --> 00:19:57.140 do. Because it is possible. What one thing can 00:19:57.140 --> 00:20:00.859 we do today to break through a limiting belief 00:20:00.859 --> 00:20:06.579 to allow us to live limitless? One of the principles 00:20:06.579 --> 00:20:10.519 I talk about is curiosity. And so, and you'll, 00:20:10.519 --> 00:20:12.759 even in my LinkedIn post, you'll see at the end 00:20:12.759 --> 00:20:15.390 of it, I always sign it. with, you know, stay 00:20:15.390 --> 00:20:18.829 curious, my friends. And so curiosity is a big 00:20:18.829 --> 00:20:22.190 thing for me. And, but people say, oh, yeah, 00:20:22.269 --> 00:20:24.289 like, I'm really curious, too. Like, I'm curious 00:20:24.289 --> 00:20:26.349 about everything. It's like, it's deliberate 00:20:26.349 --> 00:20:29.869 curiosity. It's being curious when you don't 00:20:29.869 --> 00:20:32.630 want to be. It's being curious when something 00:20:32.630 --> 00:20:36.589 makes you angry. It's being curious in everything 00:20:36.589 --> 00:20:38.970 that you approach, asking a lot of questions. 00:20:39.029 --> 00:20:41.619 And people hate that, but that's okay. Um, because 00:20:41.619 --> 00:20:43.200 you're trying to understand, you know, you're, 00:20:43.240 --> 00:20:44.900 it's not that you're, you're not questioning 00:20:44.900 --> 00:20:47.039 people to question them to see if they know their 00:20:47.039 --> 00:20:49.400 stuff. You're questioning because you're truly 00:20:49.400 --> 00:20:51.960 interested. So it's, it's that kind of thing. 00:20:52.039 --> 00:20:53.660 So let's say you and I are having a conflict, 00:20:53.799 --> 00:20:56.819 right? And we're, we're not agreeing. People 00:20:56.819 --> 00:20:58.700 will say, let's agree to disagree. Well, what 00:20:58.700 --> 00:21:01.200 is that? Like that doesn't, you know, help us 00:21:01.200 --> 00:21:04.940 progress in any way, you know? But if you say, 00:21:05.039 --> 00:21:08.000 you know what, Sheila, I have to tell you, like, 00:21:08.059 --> 00:21:11.400 I totally didn't get. to where you are. And I'm 00:21:11.400 --> 00:21:13.400 really curious to understand how you got there, 00:21:13.460 --> 00:21:15.500 because I think I could really learn something. 00:21:16.599 --> 00:21:20.000 So imagine it becomes adversarial to becoming, 00:21:20.200 --> 00:21:23.980 you know, collaborative all of a sudden. And 00:21:23.980 --> 00:21:26.200 you might just make your best next best friend 00:21:26.200 --> 00:21:28.880 there. But so to me, this idea of deliberate 00:21:28.880 --> 00:21:33.059 curiosity is really critical. And if I could 00:21:33.059 --> 00:21:36.759 leave you with one skill, that's the skill that 00:21:36.759 --> 00:21:39.759 I would say develop. to the best of your ability 00:21:39.759 --> 00:21:42.779 and go beyond. There's lots of ways to be more 00:21:42.779 --> 00:21:46.140 deliberate in that. Well, thank you for sharing 00:21:46.140 --> 00:21:48.980 that. Where can we find or connect with you online? 00:21:49.700 --> 00:21:52.700 Best is LinkedIn. I'm on there quite a bit and 00:21:52.700 --> 00:21:55.059 I respond to everything. And my book, the book 00:21:55.059 --> 00:21:59.880 is on, the website is thebookofmight .com. Well, 00:21:59.920 --> 00:22:03.440 thank you so much for joining me today. Ah, I'm 00:22:03.440 --> 00:22:05.259 delighted. I'm so glad we had this conversation. 00:22:05.460 --> 00:22:08.319 I was really looking forward to it. Me too. And 00:22:08.319 --> 00:22:11.299 thank you all for joining us on another episode 00:22:11.299 --> 00:22:13.880 of Milestone Moment in Business and Leadership. 00:22:14.400 --> 00:22:15.680 Until next time.