Inside Human Capital: What Does It Take to Succeed in Retail?
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In this BONUS episode of RETAIL101online: Retail Voices, host Mark Lack sits down with Ashutosh Labroo, Chief Human Resources Officer and Founder of SuccessionIQ, to explore how human capital is transforming the future of retail.
Ash shares his unique perspective on what it real ...
Inside: The One Percent with Luke Doran
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In this episode of Retail Voices, host Mark Lack sits down with Luke Doran, Founder of The One Percent, to explore how mindset, self-awareness, and marginal gains are reshaping what it means to lead in retail today.
Luke brings lessons from both elite sport and corporate coachin ...
Inside Planning: Max Ma from 7thonline: Forecasting, Data & the Future of Retail
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In this episode of Retail Voices, host Mark Lack sits down with Max Ma — Founder of 7thonline — to break down the real reason retail planning fails, and how AI, better data, and smarter processes are transforming how retailers buy, forecast, and operate.
Max shares the original ...
Bakery Boss Mode - How Store Managers Win With Bakery
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Running a store bakery without being a baker?
You can—if you run the operation. In this episode, Mark Lack breaks down the B.R.E.A.D. framework—Basics & Hygiene, Recipe & Range Quality, Engagement & Communication, Availability & Inventory, Development—so you can spot what matte ...
Inside: Global Sourcing with Ricky Ho from SourceReady
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In this episode of Retail Voices, host Mark Lack sits down with Ricky Ho — Founder of SourceReady — to explore how AI, data, and global transparency are rewriting the rules of retail sourcing.
Ricky breaks down the real friction points facing brands today — from supplier discove ...
The Price of Value: Why Consumers Still Pay for What They Believe In | Shikha Jain
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In this episode of Retail Voices, host Mark Lack is joined by Shikha Jain, Lead Partner for Consumer & Retail at Simon-Kucher, one of the world’s leading consultancies in pricing, sales, and marketing.
This conversation goes beyond discounts and promotions to explore something f ...
How He’s Made $10M With Low Ticket Offers | Joshua Gavin
He made his first dollar online at 14 years old.
Today’s guest is Josh Gavin, one of the sharpest low-ticket funnel operators in the game. Over the last decade, he’s built 800+ funnels and helped generate $10M+ using low-ticket offers across ecommerce, services, and info products.
In t ...
Persuasion in the Aisles - Cialdini’s 6 Principles for Retail Managers
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In this episode of Retail101online, Mark Lack breaks down Dr. Robert Cialdini’s 6 legendary principles of persuasion — and shows how they apply directly to the day-to-day challenges of retail leadership. From motivating your team to influencing customer decisions ethically, this ...
From $5M Exit to Selling Nvidia Too Early to 164 Venture Capital Bets (Billionaires Get It Wrong)
In this episode, I’m sitting down with Mark Lack, who sold his business for $5M and now invests in 164 companies through a venture capital fund.
We break down how venture capital works, why access to a good deal can matter as much as the money you have, and what it looks like to keep investing ...
Playing the Long Game ft. Mark Lack | Coffeez for Closers with Joe Shalaby
Mark Lack built a multi-million dollar brand, made a big exit, and then went all in on Bitcoin—tripling his money in just over a year. But for Mark, success isn’t just about stacking wealth. It’s about playing the long game.From being one of the world’s best paintball players to becoming a top p ...
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