# Joshua Taylor

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More Tools, Worse Service: Are Service Advisors Overloaded? | 10 Mill Mastery

Dealerships have added BDCs, technician videos, digital inspections, AI, warranty processes, new software, and more administrative responsibilities. So why does the customer experience often feel the same—or even worse? In this Ten Mil Mastery conversation, Marshall, Josh Arnold, Brent Osmond, ...

We keep promoting Technicians who were NEVER taught to LEAD - Earned Influence S4E1

Being the best technician in the shop doesn't automatically make someone ready to lead it. But across the "we fix things" industries, that's often exactly how shop foremen are chosen. They're great diagnosticians. They're productive. They're experienced. They know the vehicles. Then one day the ...

The Body Trade: Jeremy Pauley & the Harvard Human Remains Trafficking Network

Jeremy Pauley’s basement discovery exposed a nationwide human remains trafficking network involving stolen body parts, an Arkansas mortuary, and the morgue at Harvard Medical School. In Part 1 of The Body Trade, we follow the investigation from Pauley to Candace Chapman Scott, Matthew Lampi, Kat ...

NDSL #189: Leadership Learning through Study Abroad with Drs. Joshua K. Taylor and Trisha Teig

In this episode, Dan and Lauren are joined by Dr. Trisha Teig, leadership educator at the Archer Center for Student Leadership Development at Rensselaer Polytechnic Institute, and Dr. Joshua Taylor, director of the Hargis Leadership Institute at Oklahoma State University, co-editors of New Direc ...

253 Life and Revolution in Boston and Grenada

What can a family history tell us about revolutionary and early republic America? What can the letters of a wife and mother tell us about life in the Caribbean during the Age of Revolutions? These are questions Susan Clair Imbarrato, a Professor of English at Minnesota State University Moorhea ...

225 The Poison Plot: Adultery and Murder in Colonial Newport

In 1738, a cooper named Benedict Arnold petitioned the Rhode Island General Assembly for a divorce from his wife Mary Ward Arnold. Benedict claimed that Mary had taken a lover and together they had attempted to murder him with poison. How did this story of love, divorce, and attempted murder un ...

178 Muslims and Moriscos in Colonial Spanish America

In 1535, Spanish holdings in the Americas proved so great that the Spanish government created the Viceroyalty of New Spain to govern all territory north of the Isthmus of Panama. The jurisdiction of New Spain included areas of upper and lower California and large areas of the American southwest ...

114 The History of Genealogy (Doing History)

History has a history and genealogy has a history. And the histories of both affect how and why we study the past and how we understand and view it. Today, we explore why it’s important for us to understand that the practices and processes of history and genealogy have histories by exploring wh ...

110 How Genealogists Research (Doing History)

History tells us who we are and how we came to be who we are. Like history, genealogy studies people. It’s a field of study that can tell us who we are in a more exact sense by showing us how our ancestral lines connect from one generation to the next. In this episode of the “Doing History: Ho ...

S2 E47 Janet Hammer, Joshua Taylor, Rosy Dawn and Tiffy Jane - Making people smile through song

Sing your own story and discover the voices—and choices—that sustain a musical life. So many singers feel stuck on the sidelines: talented but invisible, always searching for clarity, impact, and the courage to show up fully as themselves. On today’s episode, you’ll step into a candid circle wit ...