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Knowing that I'm coming in.
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Now. You're listening to The law Man's Lounge, a podcast
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dedicated to help you take back control of your life
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and your business.
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Here's your host, Bill the la man Umanski.
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Welcome to another rendition of The law Man's Lounge. We're
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coming to a close this holiday season. This next dude
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that I got as a guest, I had his partner
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on years ago, is the co owner of a Ray Digital,
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which is an SEO company. They do a great job.
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They actually represent one of my competitors here in town.
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I hope they have a non compete with other people.
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I don't need any more competitors other than Andrew Darling.
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But he's a good guy. I've met him at conferences
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and it's just, uh, he's got a podcast, and I
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don't think we're going to talk much about SEO today,
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but he'll give you all his information after and like
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I said, he's definitely one of the bigger guys in
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the legal space for SEO. So welcome on board. Kevin.
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How are you good, dude? Hey, thanks for having me.
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Good to be here.
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Yeah, for the podcast, It's Kevin Daisy, which is Daisy
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spelled like the flower and uh, surprised you didn't bring
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me some Daisies to come on the show and talk
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about that ship.
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I mean, I'd rather be Daisy bb Guns or or
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the Sour Cream Company. But you know my family, it
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is what it is.
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Where'd you grow up? But you got the name Daisy?
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Where are you from?
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I'm actually from a small island on the east coast
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of Virginia called shink Tig Island, Shinkyti.
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It's that like there's a movie, right, it's a that's
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where they have an insane asylum.
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No, now this is the wild horses is Uh, there's
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a misty there's a book. Actually, yeah, that's.
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Kind of cool. Tell me about the island. That's interesting.
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It's not. It's not an insane asylum. So but it's
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not that movie rock whatever.
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But if you stay there and don't move away, it
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could become one.
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But how many people live on that island?
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Thinks about two thousand, so it's three miles long kind
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of island. But yeah, there are there are wild horses.
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There's an island that's adjacent, which is a barrier island
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called Acetig Island. It's a national wildlife refuge. But I
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guess a couple hundred years ago, they discovered horses that
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lived wild on the island that had survived a shipwreck
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off the shore, like a Spanish galleon, and the horses
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just swim ashore and just live there. They're still there today,
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and so the island is known for the wild horses,
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and there's an event every year where they swim the
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horses from one island to the next to kind of
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do population control and to is money for the local
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fire department, which is volunteer, voluntary. So yeah, so that's
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that's mainly. That's meanly what it's known for.
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Is your family still there? Do you have any family
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still there? Do you ever go back? Do you go
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back there?
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I just was there. I own a house there as
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a vacation property, and we I host Thanksgiving at the
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house every year. So I have my mom still lives there,
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my grandparents, my dad, tons of cousins. So yeah, most
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of my family is still there.
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Do you ever go back there? When you try to
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make big decisions like do you feel like is there
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is that a place that you feel rooted to you?
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Have you ever noticed a pattern in your life? Because
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how old are you? In your forties? Or fifties.
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Am I little like fifties when I'm forty three?
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Just fucking with you. So I'm fifty nine, so just
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messing as obviously you're younger than me. But so like,
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do you ever let's give you notice a pattern? Yeah,
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I'm curious.
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So is it very quiet place? And in the in
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Load full transcript
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the wintertime, it's a it's a It reminds me of
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the movie Jaws, like the small town that the movie
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was in Jaws, where everything is evolved around tourism, which
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is only like you know, May to September. So if
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you go there in the winter, fall or spring, it's
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it's pretty quiet. My house there is on a very
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quiet part of town, so yeah, you can. You can
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go there, hang out, have a fire. You feel like
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you're in a cabin pretty much. So it's really good
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for that kind of stuff. I go there to go hunting,
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duck hunt and deer hilting things like that, so good
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fishing there too. So yeah, I don't know if I'm
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maybe a pattern, but it's tough in a place that
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if I can go up there by myself sometimes with
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the dogs, then I'll definitely go.
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That's pretty cool. And so I mean I'm just curious
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how you got into the old I'm not going to
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go into a lifetime hisssory with you, but it just
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was an interesting fact about the island that you came from.
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I've been repeated again, but I'd mess it up and
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say a curse word. So but that's cool. Like I
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actually like you to spell it so we can look
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it up. And it's shinky tig, shinky tig.
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It's c h I shake it t e a g
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u e shake it to Indian. All the names are
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Indian names. There's watch a prig acid, Tigun.
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Acid tis the island people just drop acid. Listen to
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some medi m and what's the other one pot of
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what's the pot of what?
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There's watch a preg.
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Like watch watch pigs dance. Yes, so that's cool. What
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else that's really cool?
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Go on to google and google google Eastern Shore of
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Virginia and it's just strip, this little strip of Virginia
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that no one even knows exists. Some maths don't even
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show it.
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Wow, are there boats? Is it a boating community too?
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Or no? Yeah? Boats? Waterman, there's orsters and clams.
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--> 00:06:06.000
And yeah, you said fish, it's right.
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By Maryland, so it's, uh, Maryland's close by, so it's
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you know, you know, crabs and seafood stuff like that. Cool.
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I'm gonna definitely look that up and probably a place
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that that sounds like a cool place to explore. So
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tell me just a little bit. You've been kind of
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in the marketing space for what almost twenty years now.
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Yeah, I started, you know, I started dabbling with like
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websites and stuff like that in the early two thousands,
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and then I went into a kind of an engineering position,
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not sure what I wanted to do, so I went
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to I was a C student. I went to like
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a trade school to learn drafting AutoCAD and actually have
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a scale on a desk right here. So I still
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like to draw and build stuff, but I decided I
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had to be in the computers somewhere some way, right,
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And so I started making websites just for fun. I
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started make websites for final projects for school, and I
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always got a better score than everyone in the class
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because I'd say, hey, I didn't just write a paper,
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but I built a website to go with it. And
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so that's kind of how it started. Well, and behold,
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I ended up in a room full of entrepreneurs. One day,
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as a young employee of this engineering company, some rando
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persons said, hey, should come check this group out, and
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I went and checked it out, and I just ended
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up in this board meeting of this technology group. It
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was actually like a technology council kind of group, and
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they're like, hey, hey, you, what do you do? So
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I didn't want to say I did engineering work. I said, well,
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I designed websites. And this is like two thousand and three, right,
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two thousand and four maybe, And of course everybody's like,
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holy crap, I need a website. You can build websites,
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And so just started talking to all these people and
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I just kind of got the bug and was like, well,
shit,
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I'd rather do this than what I'm doing. And within
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six months I quit and started my own company in
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two thousand and six, doing local you know, marketing websites
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for local businesses. One of my first clients was a
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law firm and just still a client of mine today.
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Actually that's quite a long time. I guess, never boy design, never,
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you know, not law firms. But so over time we
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started doing SEO on top of websites, We started making
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logos and brands and kind of anything that any company needed.
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But we had breweries, we had restaurants, we had hospitals,
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we had the US Army was a client at one point,
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law firms, you name it. So we just kind of
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became the local, you know, the local marketing company until
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that didn't work anymore for us.
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So that's that's kind of interesting. And I think I
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I spoke to you a partner about how you end
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up getting into a niche right and then your niche down.
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I don't kind of want to go into all that
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again unless you want to, but like it was interesting,
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you get into the niche and it's funny now you're
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in that space. I do think it's interesting. I do
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have an interesting question for you, though. You know, there's
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been a move now with a lot of private equity
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coming into law firms. They've also entered the SEO space
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and some there are multiple owners of SEO companies that
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are now selling.
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For sure.
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I don't know if you want to address that or not,
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but I find it interesting that PE is coming into
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SEO marketing now like everything else.
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Yeah, it's something I'm pretty I guess, pretty dialed into,
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pretty up to speed on. It's something that I feel
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like me and my partner have actually been you know,
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fairly well aware and dialed into the PE space, understanding
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it right and learning more about it and knowing what's
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going on. And we
have a relationship with with a
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p from that. You know, we talked to it that
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actually just bought one of our competitors, and that competitor
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I know very well, and they actually told me before
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they even announced it. Yeah, it's interesting. I think there's
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good and bad and that they're not all created equal.
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Some PE com do things differently. So I think if
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if you're a law firm or if you're an SEO company, whatever,
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if you're going to make that exit and that's the
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way you're going to want to do it, you know,
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just consider how they do business and how they do things,
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because they're not all the same. There's a great book.
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I'm not sure if I have it behind me amount,
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but there's a book on private equity that lays out
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exactly what it's like, what the experience is like, and
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what to look for, the good, the bad, the ugly.
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So you know, some will get bought, like the SEO company,
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they'll get bought and then just say hey, now, you're
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this company, like Scorpion does this, Hey, now you're a
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Scorpion client and then have the clients leave. But there's
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certain ways to do it, I think. And in the
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case of like Jason Hennessy, he's a friend of mine,
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he just sold out. He's told me all of it,
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he's become public about it. He's got to still the
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helm he has invested back in. They didn't change the name,
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he's stole the face and I haven't really seen it.
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Sounds like they've been growing since that. So yeah, I
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think it's just you know, how's it affecting your client
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and your staff, your employees in that or is it
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just going to serve you the owner?
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So let's let's talk about that, because what what should
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law firms be aware of when when they find out
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that their SEO company has gone to private equity? Because
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that book is a good resource. I'm gonna probably read
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it myself just in general. I think it's a great book.
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But find it.
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Yeah, but yeah, you can send it to us and
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if you get it and your memory strikes you before
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the show, we can leave it in the show notes,
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or you can just repeat it pre you leave. But
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what should law firm owners consider because most are so busy.
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But the ones that are dialed into their practice that
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they're you know, they're not they're they're not really running
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their firm just on top. And even for people that
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are actually for everyone, even the guy that's with a
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small little website with an SEO company, to the guy
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that's spending ten twenty thirty grand a month or more,
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what are the things that they can specifically look out for.
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They may not have the time to read the private
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equity book, so what would be the things that you
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would say, what's the conversation you should have, who should
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you have the conversation with, and what are the concerns
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and what is the time frame that you think that
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someone will feel the impact of anything of an SEO firm,
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pe firm taking out SEO because for the end user,
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the lawyer and usually care just wants the results.
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But yeah, it's great questions. I think it's a great question.
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I think you know how we do business here, right,
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it's you know, we have the result, right, which is
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what the law firm warks, and then you have the
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other things like communication, results, expectations. We can control that
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side of things. So it's knowing what the firms wanting,
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being proactive, so the results won't always will never just
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win by itself that you have have the other things.
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So I would say, if you know your SEO company
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just got purchased, you know it shouldn't be like oh crap,
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like cancel the contract situation, but you should definitely do
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some some research and say, okay, I heard you all
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got purchased. And they'll probably send out some kind of
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letter telling you. But
I'll say this, odds are that
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that happened a month or two prior to you know it.
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They're not going to tell you. The day of staff
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on the SEO company's side might not even have known
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until the day they announced it to the clients, which
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you know can call some shake up. Now again, I'm
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not sure you know how this happens with every situation
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you also, I think the worst way I think is
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where it's like, hey, you're now with this other company,
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and that's going to be more of a red flag
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for me is if like hennessee again, good friend of mine,
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they're purchased, you're keeping your same people. I'm still here.
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Account managers probably stayed the same, the work, the whole
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company went with the deal, versus am I getting bought,
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contract bought and shipped over to someone else where. They're
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going to do things differently, different processes, different systems, and
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so if you have really good SEO and it's working
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great for you and you get pushed into some other
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agencies processes, you can expect some some turbulence. I would say, so,
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I think really just sit down and say, I heard
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you sold. I got some questions. One, well, I still
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have my points of contact. Number two, I have my
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same team. Number three are you exiting? And this is
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you know, what's the plan for the next ninety sixty
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or sixty ninety days?
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Look like, yeah, I think that's good, And I think
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it's a good question because I think it's not just
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one guy selling. There's going to be multiple people because
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as you know, for example, you see a friend selling,
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they're like, oh, that worked out, and it's something that's
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on the table. Any smart entrepreneur is going to consider
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those things. So for clients, they've got to be smart
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about it. Also, they got to kind of understand. And
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I think that's a good framework because the worst thing,
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you know, there were major buyouts of law firms in
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England by I believe it was a firm in Australia,
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and they try to impose their systems that it was
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really really difficult. The major partners a lot of these
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firms got bought out, so they didn't really give a shit.
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They still were there, but they already got their money,
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so they're kind of like, you know, not my problem anymore.
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And so I mean it just that dials down to
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the clients potentially, so or the execution. On the flip
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side of that, you got private equity money coming in,
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and they're not just an acquisition for acquisition's sake, you know,
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marketing and sales, but also building the infrastructure out in
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a way that a smaller SEO company can't do. It
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could benefit the client obviously with best of class stuff
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in theory, but there also could be that they buy
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these SEO companies out and merge them all at some
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point where the private equity firms do deals with each other,
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which see yeah, roll up. But I haven't seen that yet,
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but I wouldn't be surprised if that ultimately happened.
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It for sure. I think that's kind of always their
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plan at some degree is to buy, build, up and
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then resell at a bigger package.
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Right.
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So, but actually I want to jump on to one
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point you made. Yeah, this this could be a good
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thing for you, depending on what company you're with with
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and what results you had. The new uputy money coming
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in might say, hey, are the clients get one they need? Well, no,
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because we you know, we weren't able to provide more
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and our you know, our costs, you know, our break
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even numbers were here. Hey, we have a crap ton
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of money to inject. Let's get the clients what they need.
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I could see that being a situation where maybe you
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see improvement, increase services, new offerings on the good side.
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Right.
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The other side is they want to just buy clothes
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--> 00:18:02.720
and and sign on as many clients as possible and
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then roll out. You're kind of leaving someone else to
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pick it up. So yeah, I think you know, it
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could go it could go for better.
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Yeah, but it's just it's a you know, it's the
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you know a lot of companies are operating on business systems,
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which definitely more efficient but also more attractive to private equity,
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even though they may even have better systems put in place.
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But if if PE is usually about the dollars and cents.
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So if they're caring about the clients, they're caring about
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the clients for a roll up later on. And that
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is like you said, there's good private equity and bad
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private equity, but at the end of the day they
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are I always think, like, one of the things I
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think is a concern is you know, in your business,
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it's funny you're the owner. You're not the one doing
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the day to day shit. You're the face. You meet
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people somewhere in luencers, somewhere fifty to one hundred, two
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hundred seat firms. You got to give them more land time.
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You know, a lot of that. The small guy ship
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may go out the door with the pe like we're
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forty seats, but ultimately, at the end of the day,
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like we may not be as important to one hundred,
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two hundred, three hundred, four hundred, five hundred, even though
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the bulk of the market may be forty and fifty.
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If the owner the owner. If the owner is still there,
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his hands could be tied by pe or he may
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still have sway an influence in the company. Like I
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don't think there's reasons to panic, but it's funny how
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you hear conversations like, oh, these people have no idea
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what PE is. And you know what lawyers typically do
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is they think they're experts at everything and they're not.
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And then with chat they put it in and be like, oh,
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you're an expert in PE now, but you're not. You
357
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didn't go to finance degree, you don't really understand math.
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But you're like, oh, yeah, did you hear about that
359
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company being bought out? You know, like what should we do?
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You know, like it's not going to be him anymore
361
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or whatever. And that's the conversation that clients do have
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at these conferences when they hear that companies will be
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MPE because it's happening in a legal space too. Indirectly, Obviously,
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the larger firms are going to get large and have
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an influx of money to advertise and acquire cases digitally
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and have the best resources and technology to come up
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in AI search and you know, so all that's coming
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home the rust. So I just also wonder how that
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long term impacts your SEO company as a business. Think
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about if the big companies swallow up the small companies,
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Like what is your average seat at your at your
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your firm.
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Like how many people that I have my firm or no.
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No, you're just like your firms like a ten plus,
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twenty plus thirty plus.
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Yeah, I would say five to fifty is probably our
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sweet spot. I guess I've had almost four hundred, you know,
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four hundred attorney clients.
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So that five us. So that five to fifty, keV,
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what do you think about that? Like? Are those how
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long do you think before? That's the size firms that
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are going to be impacted by pe P.
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It's having in fast. So I had a gentleman on
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from down in Florida on my podcast recently. He owns
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Esquire Bank. Super sharp guy who knows this, knows a
386
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lot about this stuff. And he was like, yeah, you know,
387
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you can own a firm in Arizona and Utah has
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some some laws there. And he's like, oh, well, pees
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and law firms all around the country, every single state.
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And I was like, okay, we'll explain more about that.
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And he said, he's like, well, Kevin, you can't earn
392
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a law firm. You're not a lawyer unless you live
393
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in Arizona. He's
like, but he's like, so you can't
394
00:22:01.160 --> 00:22:05.000
invest I can invest in bills firm as a non lawyer.
395
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But what Bill could do or any other firm could do,
396
00:22:08.559 --> 00:22:12.119
is you can separate the non legal work from the
397
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legal work in a separate company. The marketing intake, everything
398
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cannot client communication, everything that probably most of the time
399
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been in a law firm. It's not the illegal work,
400
00:22:24.799 --> 00:22:28.279
it's all the other things. You can separate that. And
401
00:22:28.319 --> 00:22:30.279
you can do that with twenty different law firms. And
402
00:22:30.319 --> 00:22:33.960
now I can invest in that. And so PE is
403
00:22:34.000 --> 00:22:39.160
getting in other ways, and it's it's already been happening
404
00:22:39.200 --> 00:22:44.039
for some time. So as far as how I think
405
00:22:44.039 --> 00:22:47.519
it impact me right now, it's our advantage. Like we
406
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have fifty fifties on people. We stick to our values.
407
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We're growing a great business, we have great processes, and
408
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we're not bought by PE, although we were lucrative and
409
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they talk to us often. We have a time frame
410
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in mind, we have goals in mine. So as these
411
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others are all getting bought up, you know, I think
412
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it's good opportunity for us until until until they come
413
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with a big enough checkbook to talk to us. So yeah,
414
00:23:19.839 --> 00:23:21.519
and that's you don't have to exit that way, you know.
415
00:23:21.559 --> 00:23:23.839
I think it's for everyone to look at the opportunity
416
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to say I can I take some chips off the
417
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table and reinvest and stay as part of this for
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something bigger. And to you you said this earlier. We're
419
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not the best at what we do. PE's got the
420
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best people, all the money. What if they can invest,
421
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I take money off the table, reinvest, back in stay
422
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as part of the bigger goal because I see what
423
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they're able to do, which is beyond what I'm able
424
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to do. Yeah, you know that might not be a
425
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bad thing.
426
00:23:52.880 --> 00:23:55.880
Yeah, it's interesting. So I told you it would go
427
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different than what our script. I never have a script.
428
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I don't want to talk about a see all day.
429
00:24:01.079 --> 00:24:03.279
Yeah, I haven't talked about it all. But we still
430
00:24:03.319 --> 00:24:05.880
gave some value to our people, I think our listeners,
431
00:24:05.880 --> 00:24:08.920
and you gave some value. So you know you've got
432
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a podcast cause Managing Partners podcast've been doing about four
433
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four years or so. And I mean, you know general
434
00:24:18.240 --> 00:24:22.279
question that I have and and I would say this
435
00:24:22.359 --> 00:24:25.240
to you here, here's a different way of putting this.
436
00:24:27.640 --> 00:24:30.079
You run on eos. I think in fact, I see
437
00:24:30.119 --> 00:24:32.440
a book called traction in the back. Or you don't,
438
00:24:33.519 --> 00:24:34.279
ye do not.
439
00:24:34.559 --> 00:24:40.480
We don't have an aos implementer. We follow traction and okay,
440
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we're one of the hard headed ones that says we're
441
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going to do it ourselves.
442
00:24:44.000 --> 00:24:47.480
Okay, all right, way, yeah, so but you're still applying
443
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traction principles my point. So, but but you have leaders
444
00:24:51.720 --> 00:24:54.759
on that I don't want to talk about the people
445
00:24:55.599 --> 00:25:01.480
that are exhibiting patterns from eos uh specifically. Actually, I'm
446
00:25:01.519 --> 00:25:04.440
curious about the leaders you've talked to that have run
447
00:25:04.559 --> 00:25:08.359
successful law firms, that that have been on your podcasts,
448
00:25:08.400 --> 00:25:11.160
that are not using a particular business system, but they're
449
00:25:11.160 --> 00:25:15.480
still successful. It's a different question. So because I asked
450
00:25:15.480 --> 00:25:18.799
you that question in the context of e O s,
451
00:25:18.839 --> 00:25:22.079
it's yeah, you know, good meetings, right people, right seat,
452
00:25:22.079 --> 00:25:26.759
and maybe some of its similar but but KPIs. But
453
00:25:26.759 --> 00:25:29.759
but I still think there are people that are successful
454
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not using these business systems, and if they've been on
455
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your show, So are there any patterns that you've seen
456
00:25:35.440 --> 00:25:40.000
with those particular managing partners or firms after the four
457
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years of doing this that you could identify and say,
458
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and it could be the similar attraction, but that that
459
00:25:45.880 --> 00:25:49.960
that that you know that that that that kind of
460
00:25:50.000 --> 00:25:53.279
a pattern that they are exhibiting, that makes them successful
461
00:25:53.400 --> 00:25:55.839
financially or otherwise.
462
00:25:57.039 --> 00:25:59.920
Yeah, I told you a lot of people that aren't.
463
00:26:00.319 --> 00:26:02.640
I just got done interviewing another guy out of Florida
464
00:26:02.640 -->
00:26:06.079
today that was on the US, so that's easy to
465
00:26:06.079 --> 00:26:08.759
pick up on that. I do speak to a lot
466
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of folks that I've had four hundred plus law firm
467
00:26:11.599 --> 00:26:17.799
business owners on my show, so all shapes and sizes.
468
00:26:18.599 --> 00:26:21.559
Not more recently, I see a lot more that are
469
00:26:21.559 --> 00:26:24.319
on like a US or something like that. Actually, I
470
00:26:24.319 --> 00:26:26.799
have a Mastermint today where I have someone from Bloom
471
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coming to talk to US. Blooms another system. But you know,
472
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leading up before this year, I feel like most people
473
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weren't mentioning in the US or not on a system.
474
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So I've talked to plenty of that I haven't, so
475
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I would say, if they're on my show, they've already
476
00:26:44.400 --> 00:26:48.000
done something of some success, because that's kind of who
477
00:26:48.000 --> 00:26:51.880
I interview and asked them, Hey, how'd you get there?
478
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What was some aha moments? I got to say if
479
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I had to choose something, which this all kind of
480
00:27:01.079 --> 00:27:04.039
goes in line with traction. Maybe they got it from traction,
481
00:27:04.079 --> 00:27:07.400
I don't know, but it's really the culture aspects, the
482
00:27:08.559 --> 00:27:11.640
starting down with like having some values in place, core
483
00:27:11.759 --> 00:27:16.039
values that they either kind of made up or just
484
00:27:16.160 --> 00:27:17.599
some happened. I had a guy the other day that
485
00:27:17.960 --> 00:27:20.680
they they just kind of came up with these crazy
486
00:27:20.759 --> 00:27:24.400
core values themselves. Are not on a system. They've only
487
00:27:24.400 --> 00:27:27.359
been in business for like a year, and their values
488
00:27:27.359 --> 00:27:30.400
are pretty unique and different. But they took time to
489
00:27:30.440 --> 00:27:32.359
do that in the beginning. And I think that's the
490
00:27:32.400 --> 00:27:37.359
difference is it wasn't a oh shit, we own a
491
00:27:37.400 --> 00:27:40.440
law firm six years later, now we should probably be
492
00:27:40.559 --> 00:27:44.319
serious about it. I think the pattern's been it was
493
00:27:44.359 --> 00:27:47.920
thought through, they had a plan, they didn't have asset,
494
00:27:49.119 --> 00:27:52.440
and they actually said if I was gonna do this
495
00:27:52.599 --> 00:27:54.759
for myself. Because maybe they've worked at a law firm
496
00:27:54.799 --> 00:27:58.200
for many years or for a few years, they take
497
00:27:58.240 --> 00:28:00.079
time to say, hey, how would I want this to
498
00:28:00.200 --> 00:28:04.039
be done, and that starts that journey of well, I
499
00:28:04.079 --> 00:28:06.319
believe in this. I think
things should be done this way.
500
00:28:06.599 --> 00:28:10.079
I think you should document this and hire people that
501
00:28:10.240 --> 00:28:14.119
also want the same shit, and that's how they end
502
00:28:14.200 --> 00:28:17.359
up with a good partnership or good people or that
503
00:28:17.640 --> 00:28:22.759
believe whatever crazy shit they believe to be true and say, hey,
504
00:28:22.799 --> 00:28:25.000
I want to follow that guy Bill's crazy as hell,
505
00:28:25.039 --> 00:28:26.519
but I'm on board.
506
00:28:27.119 --> 00:28:27.720
Yeah.
507
00:28:27.880 --> 00:28:31.519
So that's the pattern I normally see, is that it's
508
00:28:31.559 --> 00:28:34.960
not supposed to be money, and they, you know, they've
509
00:28:35.039 --> 00:28:37.400
taken some time to say, Okay, what do we want
510
00:28:37.400 --> 00:28:37.960
this to look like?
511
00:28:38.839 --> 00:28:41.680
Yeah, you know, it's funny because as a guy, Bill Biggs,
512
00:28:41.680 --> 00:28:44.119
that's in the space and I have so much respect
513
00:28:44.119 --> 00:28:48.519
for him, you know. And I'm talking to one of
514
00:28:48.559 --> 00:28:53.759
my mentors about not monetizing the culture aspect. But I
515
00:28:55.440 --> 00:28:58.640
think that it's funny that you said that. I wanted
516
00:28:58.680 --> 00:29:01.799
to hear your answer. It is interesting, But I do
517
00:29:01.880 --> 00:29:06.680
think I think it's culture and implementation of it. It's funny.
518
00:29:06.680 --> 00:29:10.240
It's people over hardware. And I'll tell you we just
519
00:29:10.240 --> 00:29:14.480
had a lunch. We just lost two people. And I
520
00:29:14.519 --> 00:29:18.400
told my team at lunch today the tale of two stories,
521
00:29:19.079 --> 00:29:22.119
which is and didn't It's funny, how like I've been
522
00:29:22.119 --> 00:29:25.160
doing this long enough now where I could look thirty
523
00:29:25.279 --> 00:29:28.880
five people in the face. You know. We gave out
524
00:29:28.880 --> 00:29:31.480
awards for virtual assistance today from the Philippines that were
525
00:29:31.480 --> 00:29:36.839
actually crying Venezuela. So thankful. But I'm able to have
526
00:29:36.960 --> 00:29:41.599
uncomfortable conversations because I have an adherence to what I
527
00:29:41.680 --> 00:29:46.359
spoke about at pimcom, which is power, values, positivity, ownership,
528
00:29:46.359 --> 00:29:50.799
works a team, evolutionary, relentless, and so you know, I
529
00:29:50.880 --> 00:29:52.599
used to be the kind of guy like this person
530
00:29:52.680 --> 00:29:55.880
didn't work out because they sucked or they didn't mit
531
00:29:55.880 --> 00:29:58.839
a culture. And I phrase it differently now, which is
532
00:29:59.440 --> 00:30:01.680
and that's funny that you said that, because I see
533
00:30:01.680 --> 00:30:04.799
how this resonates from what the people that you've interviewed.
534
00:30:05.319 --> 00:30:08.039
But like I said to my team today, I'm like, look,
535
00:30:08.680 --> 00:30:12.279
we had someone because they gave their notice, but they
536
00:30:12.279 --> 00:30:15.079
were really about two weeks away of getting chopped. And
537
00:30:15.680 --> 00:30:17.839
in the past when people got chopped, we'd all have
538
00:30:17.880 --> 00:30:20.960
a meeting and we panic and we tell everyone and
539
00:30:21.000 --> 00:30:23.119
try to get it all together. This one, you know,
540
00:30:23.279 --> 00:30:25.640
we waited a week wait for the monthly meeting, and
541
00:30:25.680 --> 00:30:28.279
I got in there and just was like, you know,
542
00:30:28.440 --> 00:30:31.480
when you have values, what's happening is that you can
543
00:30:31.559 --> 00:30:35.920
have competent people, but they don't necessarily fit in your values.
544
00:30:35.960 --> 00:30:40.440
And what happens is that, for instance, positivity, if you
545
00:30:40.480 --> 00:30:42.279
know a lot of things, we're all human beings. So
546
00:30:42.359 --> 00:30:44.160
as leaders, we let you down and we want you
547
00:30:44.200 --> 00:30:47.200
to let our leaders know when we are not exhibiting
548
00:30:47.279 --> 00:30:50.799
those behaviors in a much more positive way than negative.
549
00:30:50.799 --> 00:30:53.759
Thing EOS is plus plus plus minus whatever, but just
550
00:30:54.039 --> 00:30:57.200
more often than not, much more often than not. But
551
00:30:57.319 --> 00:30:59.359
when you have an employee that comes in as competent
552
00:31:00.160 --> 00:31:03.720
and whether they're on your leadership team or in whatever
553
00:31:03.839 --> 00:31:06.960
field for you and your sales and marketing, and I
554
00:31:07.000 --> 00:31:11.440
was explaining Kevin, like, there's a pressure that builds up
555
00:31:11.440 --> 00:31:14.799
with that employee because, for instance, for us, if they
556
00:31:14.839 --> 00:31:19.400
can't always be positive and they know that everyone else
557
00:31:19.440 --> 00:31:22.519
around them is positive, so that when they say something negative,
558
00:31:23.079 --> 00:31:25.720
the response that they're getting back is not an affirmation
559
00:31:25.920 --> 00:31:28.720
but kind of like and then all of a sudden
560
00:31:28.759 --> 00:31:30.519
it gets back to them. So they're like, oh, that
561
00:31:30.559 --> 00:31:32.720
person isn't loyal, that's not a friend of mine. I
562
00:31:32.720 --> 00:31:36.960
can't vent that too. Or you know, they are trying
563
00:31:36.960 --> 00:31:39.720
to adapt to a software but they're having difficulty. They're
564
00:31:39.720 --> 00:31:42.440
trying to get it, you know, and they're just having difficulty,
565
00:31:42.559 --> 00:31:47.279
or maybe like accountability, they keep getting talked to by leader,
566
00:31:47.680 --> 00:31:51.519
their leader about hey, try to try to help you here,
567
00:31:51.640 --> 00:31:54.000
trying to work out a different thing. The pressure builds
568
00:31:54.000 --> 00:31:56.880
on that employee. So two things happen. You either terminate
569
00:31:56.920 --> 00:32:01.000
the employee or they let themselves go because they just
570
00:32:01.079 --> 00:32:05.839
subconsciously don't fit your culture. And what's so important. I
571
00:32:05.839 --> 00:32:08.039
think what you just indicated about a pattern of success,
572
00:32:08.079 --> 00:32:10.799
I kind of agree with you is it's not just
573
00:32:11.039 --> 00:32:16.000
having it's it's making sure you fucking live and breathe it.
574
00:32:16.039 --> 00:32:18.519
Because then was able to turn around and say, here's
575
00:32:18.559 --> 00:32:21.960
a bouquet of flowers for someone who is leaving us,
576
00:32:22.000 --> 00:32:25.839
and then everyone was like started crying. Basically, this person's great.
577
00:32:25.880 --> 00:32:28.119
They fit the culture, and this is a leader. You
578
00:32:28.200 --> 00:32:30.599
always like, did we let them down? Did we let
579
00:32:30.599 --> 00:32:33.759
them down somewhere in our culture or money or finance
580
00:32:33.920 --> 00:32:37.359
or something else, or are they leaving to follow their dream?
581
00:32:37.640 --> 00:32:39.880
And in this case, the person decide I'm leaving law
582
00:32:39.880 --> 00:32:41.400
and I want to get into finance. I'm taking a
583
00:32:41.440 --> 00:32:44.279
twenty thousand dollars raise, I'm getting my college paid for
584
00:32:44.480 --> 00:32:47.799
by this or that or whatever. And ultimately, why wouldn't
585
00:32:47.839 --> 00:32:50.240
they They're following something for them and you know, we
586
00:32:50.279 --> 00:32:52.680
gave that person flowers and then they you know, it's
587
00:32:52.680 --> 00:32:55.799
so funny as we're given this speech, that person before
588
00:32:55.839 --> 00:32:58.319
she even realized she's being recognized, is nodding her head
589
00:32:58.839 --> 00:33:01.200
about the first person even though she doesn't know her
590
00:33:01.240 --> 00:33:04.119
because we didn't talk about the person directly, but everyone knew.
591
00:33:04.599 --> 00:33:07.000
So I think it is so important. But I think
592
00:33:07.599 --> 00:33:10.039
you can have words, and you could talk about them
593
00:33:10.079 --> 00:33:13.200
at meetings. You could do a lot of talking, but
594
00:33:13.359 --> 00:33:16.799
really it's your actions that matter. So it's like you've
595
00:33:16.799 --> 00:33:20.279
got to follow through with those actions, and every single
596
00:33:20.319 --> 00:33:23.480
person has to be dialed into that. Like you said,
597
00:33:23.519 --> 00:33:27.279
the crazy shit that your leadership team and the owners
598
00:33:27.319 --> 00:33:30.559
thinking otherwise, you know, and you got to be accountable
599
00:33:30.599 --> 00:33:34.000
and saying, look, I fucked up. I should be more
600
00:33:34.039 --> 00:33:35.839
of that, and I got to be very careful because
601
00:33:35.839 --> 00:33:37.920
it's always interesting. Here's a question i'd ask you, since
602
00:33:37.920
--> 00:33:40.079
you like, what would you do if you were the
603
00:33:40.200 --> 00:33:43.880
entrepreneur yourself or your partner. I'm not talking about you
604
00:33:43.920 --> 00:33:45.440
breaking up, but let's say it was you and you
605
00:33:45.440 --> 00:33:47.400
were a solo person and you couldn't even meet the
606
00:33:47.480 --> 00:33:50.519
values any more of your own company. How does the
607
00:33:50.599 --> 00:33:54.079
leadership team deal with that? I guess they all quit. Well,
608
00:33:54.119 --> 00:33:57.160
they tell you to leave when it's your baby, you know,
609
00:33:57.279 --> 00:33:59.559
But you ever think about going around a room and
610
00:33:59.599 --> 00:34:03.519
your leadership team is rating you and you're like, oh, positivity,
611
00:34:03.640 --> 00:34:07.319
you're a minus. Ownership. You never take ownership negative. Thank god,
612
00:34:07.359 --> 00:34:11.280
I'm not like that. Uh, work as a team, you're
613
00:34:11.320 --> 00:34:13.079
plus minus. And then by the time you're like, shit,
614
00:34:13.159 --> 00:34:14.800
I just graded myself out of a job.
615
00:34:15.599 --> 00:34:17.079
Yeah, I should mean you're got a job.
616
00:34:17.079 --> 00:34:20.519
It's you, it's your company. Yeah.
617
00:34:20.559 --> 00:34:22.440
Yeah. I guess it's tough on. I mean we all
618
00:34:22.760 --> 00:34:25.119
I guess the big thing is people are people, right,
619
00:34:25.119 --> 00:34:28.559
and we can all change and uh, you know, and
620
00:34:28.559 --> 00:34:31.440
that that can mean the owner as well. And I
621
00:34:31.480 --> 00:34:34.320
see firms or other companies go out of business all
622
00:34:34.360 --> 00:34:37.840
the time or uh decide to hang it up and
623
00:34:38.320 --> 00:34:41.639
go do something else and go this this isn't for me.
624
00:34:41.719 --> 00:34:44.679
I running a law firm is not what I thought.
625
00:34:45.199 --> 00:34:47.079
I gave it a shot. I'm going back to work
626
00:34:47.119 --> 00:34:49.920
for someone else. And I've actually seen that happen many times.
627
00:34:50.679 --> 00:34:52.880
A very good friend of mine who is great lawyer
628
00:34:52.880 --> 00:34:54.800
and actually great at getting in business. This is the
629
00:34:54.840 --> 00:34:58.320
thing just happened. Great at getting in business and a
630
00:34:58.360 --> 00:35:01.199
great lawyer. So you usually when you see that, you
631
00:35:01.239 --> 00:35:03.440
see someone that's going to stick it out. But he's like,
632
00:35:04.000 --> 00:35:06.199
that's a lot of weight on my shoulders. I'm like,
633
00:35:07.119 --> 00:35:10.079
it's just too much this other shit, Like that's not
634
00:35:10.119 --> 00:35:12.000
I just want to be a lawyer and I still
635
00:35:12.000 --> 00:35:14.239
want to bring in cases, but I want to do
636
00:35:14.360 --> 00:35:16.239
through the lowering part. I don't want to be part
637
00:35:16.280 --> 00:35:20.159
of the managing the administration. I don't even want to
638
00:35:20.239 --> 00:35:21.800
hire people to do that because then I got to
639
00:35:21.920 --> 00:35:24.639
overlook them. And even if I don't really have to
640
00:35:24.679 --> 00:35:26.920
overlook them, I still thinking about it, and they're added
641
00:35:26.960 --> 00:35:30.039
to the payroll mix. It's not just people who fail, Actually,
642
00:35:30.079 --> 00:35:33.800
it's people actually doing okay, but realizing like this shit's
643
00:35:33.880 --> 00:35:36.440
not for me, Like it's funny you do see that,
644
00:35:36.480 --> 00:35:38.119
but you see it all the contexts.
645
00:35:38.880 --> 00:35:41.639
That's a win. You know, you you've got a decision
646
00:35:41.679 --> 00:35:45.840
there at least, you know, if you can move one hundred. Yeah,
647
00:35:45.880 --> 00:35:51.119
I've lost so many good people to entrepreneurship. Hey, I'm leaving.
648
00:35:51.239 --> 00:35:52.920
What do you mean you're like our a player. Yeah,
649
00:35:52.960 --> 00:35:54.800
I'm going to start my own company doing this And
650
00:35:54.880 --> 00:35:59.000
that's like, uh, you know, I've lost had head leadership
651
00:35:59.000 --> 00:36:01.199
that wanted to get in real estate, passionate about real estate,
652
00:36:01.679 --> 00:36:04.079
sorted dabbling. We support them. Yeah, hell yeah I should
653
00:36:04.079 --> 00:36:06.159
do real estate. I have real estate. You should invest
654
00:36:06.159 --> 00:36:08.639
in shit too. They end up loving it and go,
655
00:36:08.920 --> 00:36:11.840
I'm gonna do that full time. So it's gonna happen.
656
00:36:11.840 --> 00:36:14.519
You're gonna lose good people. People are gonna change, and
657
00:36:14.599 --> 00:36:18.039
the team that you have now won't be the same
658
00:36:18.079 --> 00:36:21.599
team over time. It's going to change. People are gonna
659
00:36:21.599 --> 00:36:24.400
come go. We had a situation where we had someone
660
00:36:24.400 --> 00:36:29.360
that left because of a manager that was managing them.
661
00:36:29.400 --> 00:36:31.639
Just it just coming back they've been going for like
662
00:36:31.639 --> 00:36:35.239
a year plus because we found out more about why
663
00:36:35.239 --> 00:36:37.599
they left, and they were a really good person, good fit.
664
00:36:38.519 --> 00:36:40.519
It was really how they were taking care of him
665
00:36:40.559 --> 00:36:45.760
managed was it was more of the problem. Yeah.
666
00:36:45.800 --> 00:36:47.880
So yeah, it's always an interesting one because you're like,
667
00:36:47.880 --> 00:36:49.800
why the fuck did I see that in the first place.
668
00:36:49.840 --> 00:36:52.199
That's on us, not them, But yeah.
669
00:36:52.760 --> 00:36:55.280
Yeah, and a lot is on you or me, right,
670
00:36:55.360 --> 00:36:58.679
A lot of it comes down to what happened, and
671
00:36:59.480 --> 00:37:01.599
we'll take you should be our blame, Like we didn't
672
00:37:01.599 --> 00:37:04.159
have the right systems, we didn't have the
right technology,
673
00:37:04.239 --> 00:37:06.599
you didn't have you had a shitty manager, and we
674
00:37:06.639 --> 00:37:09.800
didn't We shouldn't allow that to happen, Or I didn't
675
00:37:09.800 --> 00:37:11.679
I don't have values, or I don't have systems or
676
00:37:11.719 --> 00:37:15.519
processes or I didn't have a plan, you know, so
677
00:37:15.599 --> 00:37:17.760
we're using to blame for everything.
678
00:37:18.320 --> 00:37:22.360
Yep, that's so we had the ability. Yeah. Sure, So
679
00:37:22.440 --> 00:37:25.920
let's talk a little bit about content branding because and
680
00:37:25.960 --> 00:37:30.639
some visibility, like you know, you got pe coming in,
681
00:37:31.760 --> 00:37:35.079
so in some respects grassroots marketing, Uh, it can be
682
00:37:35.159 --> 00:37:40.639
really important. But but with major brands, have you seen
683
00:37:40.679 --> 00:37:45.880
any lawyers that have done something different in branding that
684
00:37:46.400 --> 00:37:48.639
they don't have a big budget, but they've decided to
685
00:37:48.679 --> 00:37:54.559
go completely different and it's helped them grow. Maybe they're
686
00:37:54.559 --> 00:37:57.719
not superstars yet as far as but they're they're they're
687
00:37:57.719 --> 00:38:05.360
they're growing, and like, yeah, for sure, anyone comes to mind.
688
00:38:05.800 --> 00:38:08.800
I was a good good friend of mine, Lee Rudin.
689
00:38:08.880 --> 00:38:12.639
You know Lee out of kidom on my podcast, Yeah,
690
00:38:12.719 --> 00:38:13.599
the get rude guy.
691
00:38:13.880 --> 00:38:18.119
Yeah yeah, So Lee's actually a part of my Mastermind
692
00:38:19.239 --> 00:38:23.079
and uh he's he's been on my podcast. He's an
693
00:38:23.119 --> 00:38:26.159
eight figure firm. I'm not sure if I met it.
694
00:38:26.199 --> 00:38:28.039
I think I met him through that group. But anyway,
695
00:38:29.079 --> 00:38:31.400
he's the one that came to mind because he just
696
00:38:32.639 --> 00:38:35.280
he just goes kind of outside the box completely. He's
697
00:38:35.320 --> 00:38:38.760
a personal injury Attornary down in New Orleans. But he
698
00:38:38.920 --> 00:38:42.519
just just a ton of grassroots. He likes wrestling so
699
00:38:42.639 --> 00:38:46.719
like uh, you know, like WrestleMania type wrestling. I know, Bill,
700
00:38:46.800 --> 00:38:51.440
you give about wrestling belts for your for your poker tournament.
701
00:38:51.920 --> 00:38:56.239
Yeah, actually Lee inspired me. Anyone else that you can
702
00:38:56.280 --> 00:38:56.639
think of?
703
00:38:57.360 --> 00:39:02.119
Let's see, m Well, you know, Jen Gore has always
704
00:39:02.159 --> 00:39:04.800
been a good friend of mine. She's obviously stood out
705
00:39:05.119 --> 00:39:08.159
and built her brand. She's obviously very successful, bigger brand
706
00:39:08.159 --> 00:39:14.639
that was bought out. Uh, I'm trying to I'm trying
707
00:39:14.679 --> 00:39:16.000
to think of his name. For some reason, I
can't
708
00:39:16.000 --> 00:39:19.679
think of his name. He's up in Boston. Lynn, you
709
00:39:19.719 --> 00:39:24.920
know Lynn, Uh, what's his last name? His friend?
710
00:39:26.039 --> 00:39:30.159
I know Lynn mccrawl down in Texas. But there's another
711
00:39:30.199 --> 00:39:31.199
guy Lynn.
712
00:39:32.119 --> 00:39:35.320
Sorry, Lynn, if you're listening, I'll find his name of that.
713
00:39:35.360 --> 00:39:40.159
But he's out of Boston. White dude like me and you, Uh,
714
00:39:40.199 --> 00:39:44.519
completely cornered the Hispanic market. Doesn't even speak Spanish himself,
715
00:39:45.280 --> 00:39:50.239
doesn't even advertise for anyone, all his billboards, all his everything,
716
00:39:50.800 --> 00:39:55.400
Hunber said, Spanish, zero English. Just gave up on that completely,
717
00:39:55.440 --> 00:39:59.239
does a personal injury and workers' comp and has just
718
00:39:59.360 --> 00:40:04.760
destroyed that market again as a non bilingual person himself,
719
00:40:05.000 --> 00:40:06.840
and he said his clients and people make fun of
720
00:40:06.880 --> 00:40:09.239
him for it, but he did it, and that's what
721
00:40:09.280 --> 00:40:12.320
he's doing. Another lader that's done the same thing in
722
00:40:12.400 --> 00:40:18.159
a Portuguese market, small Portuguese neighborhood section of Boston. Actually,
723
00:40:18.800 --> 00:40:22.400
so just really finding a focus in a niche as well,
724
00:40:23.119 --> 00:40:28.840
I think is important. What he's just got crazy tactics, and.
725
00:40:28.320 --> 00:40:31.519
He's got crazy tactics. What about also like creating a
726
00:40:31.599 --> 00:40:35.280
niche out of something that's not a niche. I always
727
00:40:35.840 --> 00:40:40.039
I always reference to the President Trump like he's somehow
728
00:40:40.400 --> 00:40:42.360
This is not a political thing. This is a true
729
00:40:42.400 --> 00:40:44.039
thing where you hate him, where you like him. He
730
00:40:44.079 --> 00:40:47.000
creates a problem that was never really a problem and
731
00:40:47.039 --> 00:40:50.239
then fixes the problem that never really was a problem
732
00:40:50.280 --> 00:40:52.400
to fix. And people think that's like a new thing,
733
00:40:52.480 --> 00:40:58.400
but that's really not. It's like creating a niche, creating
734
00:40:58.440 --> 00:41:02.039
a niche that is, uh, that's not really a niche.
735
00:41:02.119 --> 00:41:05.280
And you can do it because I say this because
736
00:41:05.400 --> 00:41:07.519
I'm want to ask you a question. So what happens
737
00:41:07.519 --> 00:41:10.519
when you get like an idea as an entrepreneur and
738
00:41:10.559 --> 00:41:14.480
you're like everyone just has this immediate reaction, so you
739
00:41:14.519 --> 00:41:17.880
know that it's gonna be a memorable thing. Uh, maybe
740
00:41:17.880 --> 00:41:21.280
even better than get rude. But then your leadership team
741
00:41:21.400 --> 00:41:24.159
is like, I don't want to be associated
with that brand,
742
00:41:25.960 --> 00:41:28.960
but you but but everyone you tell it to And
743
00:41:29.159 --> 00:41:32.960
right now we're locking down the notice of intent, but
744
00:41:33.079 --> 00:41:39.280
a trademark and some other things. But uh, it's really
745
00:41:39.440 --> 00:41:41.679
the heart, Like the name of your company is an
746
00:41:41.719 --> 00:41:47.360
easy one. It's a ray like it's yeah, and you know.
747
00:41:47.480 --> 00:41:50.840
We're rebranding, but it's still gonna say the same name. No,
748
00:41:51.119 --> 00:41:53.239
that's a good one. I've I've definitely had that happen
749
00:41:53.239 --> 00:41:53.719
in the past.
750
00:41:54.840 --> 00:41:55.159
For one.
751
00:41:55.199 --> 00:41:57.280
Yeah, you want you want to have that reaction. That
752
00:41:57.400 --> 00:42:00.880
means you're on is upping. I think to follow through
753
00:42:00.880 --> 00:42:03.960
with it. If everyone's like really like, oh I don't
754
00:42:04.280 --> 00:42:07.679
I didn't know you were actually serious, Yeah, then you
755
00:42:07.719 --> 00:42:10.719
just go back to like, you know, what what your mission,
756
00:42:10.760 --> 00:42:13.119
what's your values and and what are you guys trying
757
00:42:13.119 --> 00:42:17.039
to accomplish and if it fits within, Hey, this is
758
00:42:17.079 --> 00:42:19.159
going to help us get to where we're trying to go.
759
00:42:19.280 --> 00:42:21.840
And it doesn't go outside of those values as far
760
00:42:21.880 --> 00:42:24.000
as like you know, going against him. You just got
761
00:42:24.039 --> 00:42:26.360
to say, hey, guys, we're doing it. Trust me, let's roll.
762
00:42:26.519 --> 00:42:28.199
Yeah you know, okay.
763
00:42:28.280 --> 00:42:30.440
Yeah when I when I have the paperwork on, I'll
764
00:42:30.519 --> 00:42:33.480
be glad to share you the idea. It's pretty great though.
765
00:42:34.119 --> 00:42:35.800
You can ask Lee unofficially.
766
00:42:35.880 --> 00:42:36.920
I can't wait to hear about it.
767
00:42:36.960 --> 00:42:41.280
Asked Lee unofficially. He'll tell you. Maybe he won't, but it's.
768
00:42:41.119 --> 00:42:44.440
Uh, maybe he won't. I'm gonna text and after. It's
769
00:42:44.440 --> 00:42:48.320
a crazy bill, but uh yeah, so, I mean, you know,
770
00:42:48.360 --> 00:42:50.880
you have to have the idea of people and the
771
00:42:50.880 --> 00:42:51.840
people to support it.
772
00:42:51.960 --> 00:42:56.400
So yeah, you do. I'm doing some boarding on it now.
773
00:42:58.119 --> 00:43:02.159
What is it called? Uh, the boards that you do
774
00:43:02.480 --> 00:43:05.159
to kind of scope the brand and the logo and
775
00:43:05.679 --> 00:43:07.760
what it's going to feel like and then put it
776
00:43:07.800 --> 00:43:12.039
out and test Yeah yeah, yeah yeah, so so so
777
00:43:12.880 --> 00:43:16.480
kind of we had an interesting discussion about P and
778
00:43:16.599 --> 00:43:19.880
SEO firms. We talked a little bit about you know,
779
00:43:19.920 --> 00:43:26.199
the pattern that you see. Is there anything that you think, like,
780
00:43:26.199 --> 00:43:28.800
like the guys that you've been talking to, like, what
781
00:43:28.960 --> 00:43:32.360
is like the smartest marketing move that people are making
782
00:43:32.440 --> 00:43:35.239
right now, whether it's digital or otherwise.
783
00:43:37.320 --> 00:43:40.440
Well, I go, people ask me all the time, But
784
00:43:40.599 --> 00:43:43.599
Kevin what's the secret or the trick or the shortcut,
785
00:43:45.920 --> 00:43:49.039
and of course everybody wants to know what that is.
786
00:43:50.400 --> 00:43:55.960
I go back to the brand like and have the
787
00:43:56.119 --> 00:44:01.159
going through the exercise of understanding their ideal client through
788
00:44:01.159 --> 00:44:04.400
and through what their messaging is so that resonates with
789
00:44:04.440 --> 00:44:07.920
this potential client and really dial that shit in before
790
00:44:07.960 --> 00:44:12.719
you do anything to drive more people to see your brand.
791
00:44:14.199 --> 00:44:15.880
So I think that's just an important step, and people
792
00:44:15.920 --> 00:44:17.679
don't want to hear that. Usually they just like want
793
00:44:17.679 --> 00:44:20.400
to know why to throw a website up and drive
794
00:44:20.480 --> 00:44:25.039
traffic to it and just convert people into cases. So
795
00:44:25.159 --> 00:44:29.679
I think doing all these things fundational things and really
796
00:44:29.840 --> 00:44:32.840
looking deep and seeing, okay, here's what we really want
797
00:44:32.880 --> 00:44:36.000
to focus on and what we want to do, then
798
00:44:36.039 --> 00:44:39.239
everything else should just guide be guided from that. Right. So,
799
00:44:39.239 --> 00:44:42.039
if I'm going to do social media, how am I
800
00:44:42.079 --> 00:44:44.320
staying on brand? If I'm going to do SEO or
801
00:44:44.360 --> 00:44:47.719
content or pay per click or whatever, like, is this
802
00:44:48.719 --> 00:44:50.400
building on top of my brand? Or is it some
803
00:44:51.280 --> 00:44:56.039
going some tangent that doesn't make any sense? So yeah,
804
00:44:56.079 --> 00:44:57.880
I think that's one thing that every firm should be
805
00:44:58.039 --> 00:45:01.039
looking at and saying, hey, do we do we just
806
00:45:01.079 --> 00:45:04.280
make a logo. Do we actually do a branding exercise,
807
00:45:04.440 --> 00:45:07.519
you know the board you're talking about. We do this
808
00:45:07.559 --> 00:45:09.840
recently where we drew We had two teams split up
809
00:45:10.599 --> 00:45:13.639
and we drew out our client what they look like.
810
00:45:14.760 --> 00:45:16.760
So it might look like Bill with some bourbon in
811
00:45:16.760 --> 00:45:19.760
the background or whatever, but we literally draw out all
812
00:45:19.760 --> 00:45:23.400
the little details of the things they might wear, car
813
00:45:23.480 --> 00:45:25.599
they might drive whatever, to
like say what kind of
814
00:45:25.599 --> 00:45:29.039
person are they? And then we came back into the
815
00:45:29.119 --> 00:45:32.480
room to see like what each team had done, and
816
00:45:32.519 --> 00:45:36.119
then flushed out a final piece to say, all right,
817
00:45:36.119 --> 00:45:40.639
here's what our ideal client is and looks like, you know,
818
00:45:40.679 --> 00:45:43.360
how we work with them, how they talk to us, everything.
819
00:45:44.119 --> 00:45:45.840
So I think that was a good exercise. And now
820
00:45:45.880 --> 00:45:48.920
as we're redoing all our brand do social media and anything,
821
00:45:50.400 --> 00:45:53.960
we'll have that guide to say, all right, if we're
822
00:45:54.000 --> 00:45:56.679
pushing it through this filter, we know we're going to
823
00:45:56.719 --> 00:45:59.000
be in the right direction. So I think that's a
824
00:45:59.039 --> 00:46:02.000
good a good tip for anyone to really take that
825
00:46:03.239 --> 00:46:05.880
extra do that exercise. And there's companies that do branding,
826
00:46:06.000 --> 00:46:09.159
or there's workshops. If you're an EO, they have like
827
00:46:09.199 --> 00:46:12.840
a uh kind of a workshop for that. I think
828
00:46:12.920 --> 00:46:16.440
that's huge outside of that. I mean, now you you
829
00:46:16.599 --> 00:46:18.760
have to there's really no shortcuts. I mean you have
830
00:46:18.800 --> 00:46:21.480
to get good reviews. He has to show up everyone
831
00:46:21.519 --> 00:46:23.440
online for AI Search to give a shit about you,
832
00:46:25.519 --> 00:46:30.920
not just Google. Right, So it's being omnipresence omni president.
833
00:46:30.960 --> 00:46:33.639
I guess it was just difficult. So is PR just
834
00:46:33.679 --> 00:46:39.599
a PR radio everything? And that's why I lead's done
835
00:46:39.599 --> 00:46:42.360
a good job as small as he is, because he's
836
00:46:42.920 --> 00:46:46.760
he's on community, he's doing social, he's doing ball stuff,
837
00:46:46.760 --> 00:46:49.920
he's doing whatever. You know, it's it's working.
838
00:46:50.639 --> 00:46:53.199
You gotta you gotta feed the machine though, and get
839
00:46:53.239 --> 00:46:58.760
back to let AI know and Google to know that
840
00:46:58.800 --> 00:47:01.719
you're doing all that stuff. If you don't, you know,
841
00:47:01.800 --> 00:47:04.559
you can get organic stuff, but digitally you're still hurting.
842
00:47:04.599 --> 00:47:09.039
But I agree with that. Oh yeah, So I think
843
00:47:09.519 --> 00:47:12.800
I think we're going to wrap up the podcast nowadays.
844
00:47:12.760 --> 00:47:15.000
It was a good discussion. I think that we had
845
00:47:15.039 --> 00:47:17.840
on on some stuff and I really think that our
846
00:47:17.880 --> 00:47:19.880
listeners will get a lot out of that PE stuff
847
00:47:19.920 --> 00:47:22.800
as they're going to start finding out that their companies
848
00:47:22.840 --> 00:47:27.159
are uh that are that are not and of course
849
00:47:27.159 --> 00:47:30.280
a Ray will be like, hey, we're the non PE
850
00:47:30.599 --> 00:47:33.280
s c O. Company. So there's a new brand. That's
851
00:47:33.280 --> 00:47:34.480
a new pitch, a new pitch.
852
00:47:35.199 --> 00:47:36.199
We haven't been sold yet.
853
00:47:36.199 --> 00:47:39.360
We haven't been sold yet. It's the key. But don't
854
00:47:39.559 --> 00:47:41.800
don't focus on the word yet because it could be
855
00:47:41.840 --> 00:47:45.760
five years, it could be five days. But anyway, I so,
856
00:47:45.800 --> 00:47:46.559
how do people love?
857
00:47:46.679 --> 00:47:47.800
Zero is behind the number?
858
00:47:47.840 --> 00:47:50.800
That's right, and but so tell us a little bit
859
00:47:50.840 --> 00:47:53.920
about like how do people can find you? And we'll
860
00:47:53.960 --> 00:47:56.519
certainly put that on our show and we'll go from there.
861
00:47:56.840 --> 00:48:00.639
Yeah, Kevin Daisy s d A, I C Y on everything.
862
00:48:00.719 --> 00:48:04.320
So my lassing is unique kind of. So that's my
863
00:48:04.400 --> 00:48:09.079
handle Kevin Daisy on Instagram, LinkedIn I'm always there sharing,
864
00:48:10.280 --> 00:48:13.880
or you can go to Arraydigital dot com check out
865
00:48:13.920 --> 00:48:17.679
my business. The podcast is linked off there, the Managing
866
00:48:17.719 --> 00:48:19.840
Partners podcast. If you just Google or search for it,
867
00:48:19.880 --> 00:48:20.400
go find that.
868
00:48:21.159 --> 00:48:23.639
Well. I appreciate you having on. It was a nice conversation.
869
00:48:24.199 --> 00:48:26.679
I'm flying to New York tomorrow morning for my son's
870
00:48:26.719 --> 00:48:31.000
engaging party. Otherwise I'd crash your Christmas party. I know.
871
00:48:31.199 --> 00:48:33.239
Oh man, that'd been awesome. I have you, and Andrew,
872
00:48:34.519 --> 00:48:35.320
Andrew can't.
873
00:48:35.920 --> 00:48:38.639
I'm gonna come in barrel chested like this, and I
874
00:48:38.639 --> 00:48:41.519
don't think. I think Andrew's still reserved and he won't
875
00:48:41.559 --> 00:48:44.920
do that. But but uh yeah, I would crash Andrews.
876
00:48:45.159 --> 00:48:47.079
I'm actually having a Christmas party where I'm having a
877
00:48:47.159 --> 00:48:51.440
couple of some people that used to work with me
878
00:48:51.480 --> 00:48:53.800
come back. And I would actually recommend that to you.
879
00:48:54.239 --> 00:48:56.039
You always have like good people that used to work
880
00:48:56.079 --> 00:49:00.199
with you. You fly him back even though we're land though,
881
00:49:00.199 --> 00:49:03.000
and you surprise people like it's too late maybe this year,
882
00:49:03.000 --> 00:49:05.199
but if you think about in the future and they
883
00:49:05.199 --> 00:49:06.840
can give a talk about how great it was to
884
00:49:06.920 --> 00:49:08.480
work there, it's nothing better.
885
00:49:08.320 --> 00:49:10.920
Than getting That's a great idea. Yeah, I like that
886
00:49:10.960 --> 00:49:11.199
a lot.
887
00:49:11.280 --> 00:49:12.400
Yeah.
888
00:49:13.679 --> 00:49:15.360
Also, so I didn't have my bourbon behind me, but
889
00:49:15.400 --> 00:49:16.920
I got you know, best over here.
890
00:49:17.119 --> 00:49:21.480
That's cool. There you go. So we're in a lounge together. Literally,
891
00:49:21.760 --> 00:49:25.239
we're in the last hanging out. It's nice seeing you, keV. I.
892
00:49:25.559 --> 00:49:28.000
Actually it's too bad. I'm not gonna It's too bad
893
00:49:28.039 --> 00:49:30.840
you're not coming in today in my party.
894
00:49:30.920 --> 00:49:33.960
Yeah I'm coming tomorrow. But no, dude, thank you so
895
00:49:34.039 --> 00:49:37.280
much for having me on the show. Great talk. I
896
00:49:37.320 --> 00:49:41.039
love everything you're doing and I appreciate it. Yeah, we
897
00:49:41.079 --> 00:49:42.840
talk about a million other things. Very easily.
898
00:49:42.840 --> 00:49:44.559
I'm sure i'll see at the next conference.
899
00:49:44.599 --> 00:49:46.880
Maybe i'll see you. I'll be at max log again
900
00:49:47.119 --> 00:49:50.360
and a bunch this year, and then if you've not
901
00:49:50.440 --> 00:49:53.320
been on my podcast, I'll get lutis and ever.
902
00:49:53.519 --> 00:49:56.679
Oh, sure, that'd be fun to do it. Yeah, I'm
903
00:49:56.719 --> 00:49:59.960
looking at uh this time. I think we waited too long.
904
00:50:00.159 --> 00:50:02.760
But my team's going to start now looking to speak
905
00:50:03.360 --> 00:50:06.480
at at conferences again. I missed it, and I think
906
00:50:07.639 --> 00:50:09.360
I just need to get back out on the stages.
907
00:50:09.400 --> 00:50:13.480
I don't like on every single conference, but definitely going
908
00:50:13.519 --> 00:50:16.920
to do something. I think I hope to be speaking
909
00:50:16.960 --> 00:50:20.880
at Filevine this year, and but I'd like to do
910
00:50:20.960 --> 00:50:23.280
some more than just one or two. I think that's
911
00:50:23.280 --> 00:50:27.360
actually the challenge is like you have a topic and
912
00:50:28.119 --> 00:50:30.320
you could spin it, but it takes so much energy
913
00:50:30.360 --> 00:50:33.400
to really do them. Then if you keep switching them.
914
00:50:33.280 --> 00:50:39.400
Around, just have something you can dial in. Yeah, yeah, yeah,
915
00:50:39.480 --> 00:50:41.599
it's Ticon asked me to speak at max lo Con
916
00:50:41.639 --> 00:50:42.199
next year.
917
00:50:42.079 --> 00:50:42.719
So that's cool.
918
00:50:43.440 --> 00:50:45.800
Yeah, and he was like, hey, you can talk about
919
00:50:45.840 --> 00:50:47.039
se O and I was like, well, how about I
920
00:50:47.039 --> 00:50:50.800
don't talk about se O? Yeah, how would we just
921
00:50:50.840 --> 00:50:52.760
talk about not that? And if they want to know
922
00:50:52.760 --> 00:50:54.280
what I do. They'll find the fuck out.
923
00:50:54.400 --> 00:50:55.079
That's funny.
924
00:50:55.519 --> 00:50:57.280
I don't want to be there at pitch festing, you know,
925
00:50:57.480 --> 00:51:01.039
just I can talk about a lot of this se
926
00:51:01.239 --> 00:51:03.920
I'm glad there. Actually I'm glad I'm worse at SEO
927
00:51:04.000 --> 00:51:06.400
than business because my team's good at SEO.
928
00:51:06.519 --> 00:51:09.519
Do right. I hear you, and I think you gave
929
00:51:09.599 --> 00:51:12.199
some tibits for our people, and I appreciate you and
930
00:51:12.199 --> 00:51:14.199
I look forward to coming on your podcast as well.
931
00:51:14.840 --> 00:51:16.519
So we're going to end.
932
00:51:16.360 --> 00:51:21.840
It well, thanks for listening. The Lawman wants to hear
933
00:51:21.840 --> 00:51:23.559
from you, so if you have any questions, give a
934
00:51:23.559 --> 00:51:25.960
shout out. Follow him on Instagram at Bill's a Lawman.
935
00:51:26.760 --> 00:51:30.119
You can also visit the website at www dot Thelawman
936
00:51:30.239 --> 00:51:34.599
dot net and on YouTube at Bill the Lawman umanski
937
00:51:34.880 --> 00:51:36.880
and there'll be placed there where you can ask questions.
938
00:51:36.920 --> 00:51:39.039
And if you have any questions about your business or anything,
939
00:51:39.159 --> 00:51:41.119
just hit them up and we'll try to get an
940
00:51:41.119 --> 00:51:43.239
answer to you. We try to bring the best advice
941
00:51:43.280 --> 00:51:45.679
that we possibly can. And if you thought it was good,
942
00:51:45.840 --> 00:51:47.440
well talk to your friends and we'll see you next
943
00:51:47.440 --> 00:51:47.760
week