EP 62. How Can AI Revolutionize Your E-commerce Customer Service? - Lisa Popovici from Siena.cx
How Can AI Revolutionize Your E-commerce Customer Service?
Lisa is the co-founder and CMO of Siena.cx and Cartloop.io and has been in e-commerce for 8 years. Aside from advising early-stage startups, she's an ardent AI, CX, and eCommerce enthusiast. Fun fact: she made a daring pivot from med schoo…
E015: The AI Revolution in DTC Customer Service: How to Mix AI and Humans For Unmatched CX | Lisa Popovici, CMO at Siena AI
Lisa Popovici, CMO and co-founder of Siena AI joins us to talk about the transformative power of AI in the realm of e-commerce customer service, the dynamic balance between automation and human touch, and the future trajectories of AI-enhanced customer experiences. With her rich background as a for…
Building Empathic AI | Lisa Popovici (Co-Founder & CMO @ Siena AI)
How do you go from medical school to building DTC fashion brands? What are the similarities between Formula 1 racing and building a company? How can we build empathy into AI?
In this episode, Hansen and Seed talk with Lisa Popovici (Co-Founder & CMO of Siena AI) to find out!
AI-powered CX, with Lisa Popovici and Sienna AI
Welcome to an insightful episode featuring Lisa Popovici, the visionary co-founder of Siena AI. Join us as we dive deep into the world of AI-powered customer experiences and explore how Siena AI is shaping the future of commerce with empathy and innovation. Lisa shares her journey from medical stud…
EP231: Using AI Chatbots To Create Empathetic Customer Service, With Siena Co-founder Lisa Popovici
Technology is redefining customer experiences as traditional retail approaches are adapted to fit with online platforms. As technology keeps transforming commerce, artificial intelligence chatbots have emerged as an essential component in boosting online CX whilst delivering operational gains for c…
AI-powered CX, with Lisa Popovici and Sienna AI
Welcome to an insightful episode featuring Lisa Popovici, the visionary co-founder of Siena AI. Join us as we dive deep into the world of AI-powered customer experiences and explore how Siena AI is shaping the future of commerce with empathy and innovation. Lisa shares her journey from medical stud…
Why Isn't Every Shopify Store Using AI for Customer Service? - with Lisa Popovici - Co-founder & CMO @ Siena AI
Summary
Using AI for your customer service on Shopify yet? If not, you probably should be, or at least you should be investigating it.
Products like Siena AI are not just making service better, they’re drastically increasing revenue for Shopify merchants, and getting higher satisfaction ratings…
Customer Experience at Scale: Building the Future of CX with AI
What happens when a frustrated operator decides to solve her own problem—and ends up building one of the most empathetic AI companies in the market?
Lisa Popovici, Co-founder of Siena AI, joins First Builders to share how running multiple e-commerce brands led her to create a conversational AI plat…
Your Shopify Support Data Is Worth Millions
Can AI customer service actually grow a Shopify store?
Andrei Negrau, co-founder and CEO of Siena AI, told me about a CPG brand that kept seeing the same thing in its support conversations. Customers were asking for smaller sample sizes. So the brand built a sample version of every product. Andrei …
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I have no special talent. I am only passionately curious, and
I listen to podcasts.
‐ Albert "Llamacorn" Einstein