[Greatest Hits] Driving Business Software Automation Effectively with Brent Sanders, Co-Founder of Verne and CEO of Formulated Automation
In this episode of The Support Automation Show, a podcast by Capacity, Brent Sanders, Co-Founder of Verne and CEO of Formulated Automation, joins us to discuss some of the best automation practices, how bringing software automation unlocks value at organizations, and the advantages of cross-product…
[Greatest Hits] Driving Business Software Automation Effectively with Brent Sanders, Co-Founder of Verne and CEO of Formulated Automation
In this episode of The Support Automation Show, a podcast by Capacity, Brent Sanders, Co-Founder of Verne and CEO of Formulated Automation, joins us to discuss some of the best automation practices, how bringing software automation unlocks value at organizations, and the advantages of cross-product…
[Greatest Hits] How to Achieve Top-Class Customer Service with Lee Cockerell, Chief Learning Officer at Cockerell Academy and Founder of Lee Cockerell Creating Leadership Magic
In this episode of The Support Automation Show, a podcast by Capacity, we are joined by Lee Cockerell, Chief Learning Officer at the Cockerell Academy and Founder of Lee Cockerell Creating Leadership Magic. We discuss the role of leadership in creating world-class customer service.Episode resources…
[Greatest Hits] How to Achieve Top-Class Customer Service with Lee Cockerell, Chief Learning Officer at Cockerell Academy and Founder of Lee Cockerell Creating Leadership Magic
In this episode of The Support Automation Show, a podcast by Capacity, we are joined by Lee Cockerell, Chief Learning Officer at the Cockerell Academy and Founder of Lee Cockerell Creating Leadership Magic. We discuss the role of leadership in creating world-class customer service.Episode resources…
Importance of Customer Success for Startups
In this episode, we delve into the paramount significance of Customer Success for startups and how it serves as an anchor for sustainable growth. Our expert guests share insights on why prioritizing customer satisfaction and retention is pivotal, offering practical strategies to build strong custom…
How Product and Customer Success alignment drives SaaS growth - with Jennifer Chiang
Product and Customer Success often see the same customer problem from different angles.
When they work together, SaaS companies build better products, improve adoption and create stronger customer outcomes.
In this episode of Breakthrough SaaS Growth, Jason Noble and Jason Whitehead are joined …
Ep2: Jennifer Chiang: Artistic Director - “Running a Business Takes a Lot of Creativity” (Audio)
Jennifer is an Artistic Director and Founder of BPM Productions, an event entertainment company based in Hong Kong. BPM or “Beats per minute” derived from Jennifer’s early career as a dancer and choreographer. With over 20 years’ experience in the entertainment industry she has worked on shows and …
Ep2: Jennifer Chiang: Artistic Director - “Running a Business Takes a Lot of Creativity”
Jennifer is an Artistic Director and Founder of BPM Productions, an event entertainment company based in Hong Kong. BPM or “Beats per minute” derived from Jennifer’s early career as a dancer and choreographer. With over 20 years’ experience in the entertainment industry she has worked on shows and …
Mazumdar-Shaw’s bold biotech mission: Affordable, accessible healthcare
Biotech entrepreneurs across Asia are navigating funding gaps, weak innovation ecosystems, and unpredictable regulatory systems. For many, these challenges make it difficult to scale science-led businesses and deliver affordable healthcare solutions.
In this episode, host Gautam Kumra, Chairman of…
Skincare Science: What REALLY Works! - Jennifer Chiang
🧴 Are you overwhelmed by skincare claims and unsure who to trust? This week on Skin Talks, Beate and Natascha interview Jennifer Chiang, a scientist with a fascinating journey from biophysics and genomics to the world of skincare formulation.
💡 Jennifer shares her insights on:
- Debunking…
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