Culture, People and Service
Organizational Culture
Culture, People and Service
Employee's first -- happy engaged people who deliver excellent customer service using the Red Carpet Way
Define what excellent customer service looks like to your company
Red Carpet Customer Service
Guest Speaker Donna Cutting ---- Founder and…
Donna Cutting - Employees First! Rolling Out a Red Carpet Employee Experience
In this week’s episode of the SIMPLE brand podcast, I talk with Donna Cutting, author of Employees First!: Inspire, Engage, and Focus on the Heart of Your Organization!Donna is the CEO of Red Carpet Learning. She helps brands create cultures of happy, engaged people who deliver exceptional customer…
Creating an Exceptional Customer Experience - Part 2
Julie Podewitz talks with customer experience expert Donna Cutting about creating exceptional customer experiences for prospects, residents, and employees in senior living.
Creating an Exceptional Customer Experience - Part 1
Julie Podewitz talks with customer experience expert Donna Cutting about creating exceptional customer experiences for prospects, residents, and employees in senior living.
Sales Scripts: Should You or Shouldn't You?
Spend the day with Mark and Meridith diving into your sales strategy and how to capitalize on today’s shifting marketplace. Register for Sales Logic LIVE here!
Lightning Round: Top 10 Conversation Openers With a New Prospect
Question: Donna Cutting from Asheville NC asks, “Have you ever discu…
Sales Scripts: Should You or Shouldn't You?
Spend the day with Mark and Meridith diving into your sales strategy and how to capitalize on today’s shifting marketplace. Register for Sales Logic LIVE here!
Lightning Round: Top 10 Conversation Openers With a New Prospect
Question: Donna Cutting from Asheville NC asks, “Have you ever discu…
On The Red Carpet With Donna Cutting
Once in a while, The Guys will talk about Emmy and Oscar winners, but it’s not often they get to interview one.
This episode is no exception: Donna Cutting hasn’t won either of those awards, but she at least has attended the ceremonies, which is a lot closer than any of The Guys have been. Donn…
Senior Living Marketing Perspectives: Why Hospitality Is the Secret Weapon in Senior Living Sales with Red Carpet Learning
Episode Summary:
In this episode of Senior Living Marketing Perspectives, Debbie Howard, co-founder of Senior Living SMART, welcomes Donna Cutting, founder and CEO of Red Carpet Learning Worldwide and a globally recognized expert in service culture.
Donna has spent decades helping organizations…
Episode 64, Donna Cutting
In this episode, Steven Buck, President & CEO of Care Providers Oklahoma, sits down with Donna Cutting, Founder & CEO, Workplace Culture & Customer Service Expert, as she shares her “Roll Out the Red Carpet” approach to leadership, retention, and customer experience. Donna reflects on her leadershi…
The TREAT Framework: Customer Service That Prevents Fair Housing Complaints
Think customer service is just about being nice? In the world of property management, it is a foundational pillar of risk mitigation. We are joined by special guest Donna Cutting from Red Carpet Learning, and she helps us discover how bridging the "common sense" gap through intentional training and…
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