# Joanna Swash
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Humanizing the workplace
As we've all been forced to rethink how we work, where we work and what work actually means to us, we ask the question, has the pandemic made work more human. We were joined by CEOs Joanna Swash and John Jeffcock to get the leaders perspective on how things are changing and what the workplace might…
View from the C-Suite
Series 3 opens with the view from the C-Suite in a special U.S. episode. As Covid continues to impact the way offices run, and workers signal very clearly they have changed how they want to work we hear from six key business leaders:
Anoushka Healy, Chief Strategy Office, News Corporation; Patti C…
Voice of Reason
We close the calendar year of 2022 with a 1:1 with business leader Joanna Swash, Group CEO of leading telephone answering and live chat company Moneypenny, as well as member of the Prime Minister’s Business Council, the Forbes Business Council, a CBI Council member and a judge of EY’s Entrepreneur …
Gideon Spanier: The Editor-in-Chief
In today’s episode we talk to media industry veteran Gideon Spanier, multi-award-winning UK editor-in-chief of Campaign, the bible of the advertising industry, and editorial director of PodPod about the business of podcasting. Julia Hobsbawm and Stefan Stern are joined by Joanna Swash, Group CEO of…
New Realities in Corporate Real Estate: Michael Creamer
One of the most vexed questions raised by The Nowhere Office is what happens to office space. Our regular hosts Julia Hobsbawm and Stefan Stern are joined by guest presenter Joanna Swash, Group CEO of Moneypenny, the live call and chat experts to probe and explore the complexity of the topic with M…
Bespoke Customer Service w/ Joanna Swash | builders podcast
Episode 47: Today's conversation is with Joanna Swash, Group CEO of Moneypenny, on customer service and retention. In our weekly sit-down with editor-in-chief Marty Beckerman, we discuss Airbnb versus hotels and how to give constructive feedback.Watch builders here: https://www.youtube.com/channel/…
Three Things with Joanna Swash (CEO of Moneypenny)
A tech company based in Wrexham, a main office with a built-in pub, and a major property lease in the US signed over FaceTime? Join us for our latest Three Things Podcast episode as we sit down with Joanna Swash, the dynamic CEO of trailblazing customer service outsourcing brand, Moneypenny.
Known…
Is failing important for the growth of a company? With Joanna Swash
In this episode, Darryl Cooke and Sir Peter Fahy are joined by Joanna Swash, a Welsh businesswoman, keynote speaker, and business mentor. She is the group-CEO of Wrexham-based Moneypenny, a company she joined as the first salesperson in 2005. Moneypenny is a leading provider of outsourced customer …
The Best of Inspiring Leadership with Matthew Dashper-Hughes
20 episodes on... what does inspiring leadership actually look like?In this special edition of Inspiring Leadership, Darryl Cooke is joined by Matthew Dashper-Hughes, Director of Development and Business Coach at gunnercooke, to revisit the standout moments from the entire series so far.Together th…
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