# Dave Norton

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Dave Norton's New Book Is Out — Human Context and the Paradigm Shift Every Company Needs to Make

The Experience Strategy Podcast | theexperiencestrategist.substack.com It's a book launch episode. Human Context: How Intelligent Companies Build Customers — Dave Norton's new book — released yesterday on Amazon. Joe and Aransas have read the galley. This episode covers the why now, the four frame…

Dave Norton's New Book Is Out — Human Context and the Paradigm Shift Every Company Needs to Make

It’s a book launch episode. Human Context: How Intelligent Companies Build Customers — Dave Norton’s new book — released yesterday on Amazon. Joe and Aransas have read the galley. This episode covers the why now, the four frameworks at the book’s core, and how companies are meant to actually use it…

Beverley Knight on SYLVIA, THE LAST LAUGH's Damian Williams and Careers in Theatre with Dave Norton and Eden Lorinson

In this month's instalment of Curve in Conversation, step behind the curtain of SYLVIA, THE LAST LAUGH and Curve's very own stage. Hear from Beverley Knight as she discusses reprising her Olivier award winning role as Emmeline Pankhurst in SYLVIA, bringing Suffragette history to life on stage and w…

Stupid, Dumb, Smart, Genius — The Framework That Tells You When and How to Use AI

The Experience Strategy Podcast | theexperiencestrategist.substack.com Part one of a four-part mini-series unpacking the frameworks in Dave Norton's new book, Human Context: How Intelligent Companies Build Customers. The Stupid/Dumb/Smart/Genius framework has been in use with clients for nearly a…

Stupid, Dumb, Smart, Genius — The Framework That Tells You When and How to Use AI

The Experience Strategy Podcast | theexperiencestrategist.substack.com Part one of a four-part mini-series unpacking the frameworks in Dave Norton’s new book, Human Context: How Intelligent Companies Build Customers. The Stupid/Dumb/Smart/Genius framework has been in use with clients for nearly a d…

Situational Markets — The Framework That Replaces Traditional Market Strategy

The Experience Strategy Podcast | theexperiencestrategist.substack.com Part two of a four-part mini-series unpacking the frameworks in Dave Norton's new book, Human Context: How Intelligent Companies Build Customers. Every time you segment your target audience by who they are, you limit the numbe…

Situational Markets — The Framework That Replaces Traditional Market Strategy

Part two of a four-part mini-series unpacking the frameworks in Dave Norton’s new book, Human Context: How Intelligent Companies Build Customers. Every time you segment your target audience by who they are, you limit the number of people who could buy from you. That’s the uncomfortable truth at the…

Modes — The Missing Variable Between Situation and Personalization

The Experience Strategy Podcast | theexperiencestrategist.substack.com Part three of a four-part mini-series unpacking the frameworks in Dave Norton's new book, Human Context: How Intelligent Companies Build Customers. Most companies build their entire models around habits and routines. But the n…

Modes — The Missing Variable Between Situation and Personalization

Part three of a four-part mini-series unpacking the frameworks in Dave Norton’s new book, Human Context: How Intelligent Companies Build Customers. Most companies build their entire models around habits and routines. But the number one behavior people exhibit today isn’t a habit or a routine — it’s…

Time Value — The Measurement Framework Every Intelligent Company Needs

Part four of a four-part mini-series unpacking the frameworks in Dave Norton’s new book, Human Context: How Intelligent Companies Build Customers. You can build the right market strategy, identify the right situations, understand your customer’s mode — and still not know if what you built is actual…