The Andrew Carter Morning Show (Wednesday April 9, 2025)
Dr. Justin D. Martin, Trudie Mason, Carl Boutet, John Moore, Tom Mulcair, Dr. Mitch Shulman, Dr. Laurie Betito, Dan Riskin
Is it legal for a rewards program to lock you out of your account?
A PC Optimum user who accumulated $43,000 worth of points was recently locked out of his account. Retail analyst Carl Boutet spoke to Andrew Carter about the legality of it.
Image: THE CANADIAN PRESS/Graeme Roy
The Andrew Carter Morning Show with Ken Connors (Friday April 18, 2025)
Annie Larouche, John Moore, Tom Mulcair, Dr. Mitch Shulman, Carl Boutet, Chris Bumbray
🎧 Future-Proofing Retail with a Unified Platform
In this podcast, top industry experts share how retailers can unify their in-store technologies to drive growth and improve customer experience.
Featuring:
👤 Martin Bailie (MWB Advisory)
👤 Brian Kilcourse (RSR Research)
👤 Carl Boutet (Studio Rx)
👤 Pauline Monin (VusionGroup)
Topics include:
✅ Con…
Retail Strategist Carl Boutet and his latest book "Blind Spot: Navigating the Unseen Effects of Technology on Commerce" (Encore)
On this Encore episode of The Voice of Retail, host Michael LeBlanc speaks with retail strategist, professor, and author Carl Boutet about his journey in academia and his latest book, Blind Spot: Navigating the Unforeseen Effects of Technology on Commerce.
Carl discusses his evolving role in retail…
RSPA Trusted Advisor Ep. 140: Boutet, Monocello Offer Post-RetailNOW 2025 Analysis
In Episode 140 of “The Trusted Advisor,” RSPA CEO Jim Roddy sits down with retail strategist Carl Boutet and channel expert Mike Monocello about their top takeaways from RetailNOW 2025, held July 27-29 at Caesars Palace in Las Vegas. Among the topics discussed are AI, data monetization, the ever-ch…
#41 Retail’s Blindspots: Innovation, Technology & The Future of Commerce with Carl Boutet
In this episode of Fixing the Game, global retail strategist Carl Boutet joins me to unpack the hidden forces shaping the future of commerce. Drawing from his new book Blindspot and decades of international experience, Carl reveals what leaders still don’t see coming—from the real implications of A…
114. Carl Boutet's New Book: The Flip: “The danger isn’t AI. It’s when we stop questioning what it tells us.”
Paula Macaggi sits down with Carl Boutet in Montreal to unpack his new book, The Flip. What starts as a conversation about AI quickly turns into something deeper. A discussion about how value is shifting across retail and business, and why it’s becoming harder to define where that value is actually…
AI, Authenticity, and Retail Attention with Mid-Day Squares Co-Founder & Rainmaker Jake Karls and retail futurist and technology guru Carl Boutet, Live In Person from Montreal
In this high-energy live episode of The Voice of Retail, Michael welcomes two dynamic voices shaping the future of retail and consumer brands: Jake Karls and Carl Boutet.
Recorded live on location, this spontaneous conversation delivers powerful insights into what it takes to build a modern consum…
Carl Boutet, Retail Futurist and author of “The Flip: Staying Human in an Algorithmic World,” on his new book, AI, Asia Retail Innovation and the Next Era of Retail
Artificial intelligence is rapidly transforming retail, but are retailers giving away too much decision-making power to algorithms?
On this episode of The Voice of Retail, host Michael LeBlanc welcomes back retail strategist, educator, speaker and author Carl Boutet to the podcast to discuss his l…
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