# Anika Zubair
I migliori episodi di podcast
Aggiornato:
Top podcast episodes featuring anika zubair.
Handling Price Increase Conversations Without Losing Customer Trust
Book a team workshop - https://bit.ly/4wEOJbD
This episode explores how customer success professionals can effectively handle price increase conversations without damaging trust. It covers common mistakes, a proven framing method, and practical tips to protect and grow revenue during renewal discus…
AI For QBR Prep and How To Build A Board Ready Value Story
Book a team workshops: https://bit.ly/4wEOJbD
This episode explores how customer success professionals can leverage AI to streamline quarterly business review prep, build compelling value stories, and ultimately drive revenue growth. Anika Zubair shares practical frameworks and tips to transform d…
The CS Playbook Is Broken: Change Management in the AI Era with Tom Ronen
Join RevUP VIP: https://bit.ly/45Bb9yz
In this episode, Tom Ronen, VP of Customer Success at Harvey, shares insights on how AI is transforming customer success, the importance of the human element, and how to adapt playbooks for the AI era. Discover strategies for effective change management, rene…
Your First 90 Days Owning an NRR Number: The VP of Customer Success Operating Plan
Book a workshop: https://bit.ly/4wEOJbD
Anika Zubair shares a comprehensive guide for new and aspiring VP of Customer Success, focusing on how to manage and improve net revenue retention (NRR) in the first 90 days. She emphasizes the importance of data, systematized processes, and leadership minds…
Scaling Digital Customer Success with AI with Joe Di Grande
FREE Masterclass - https://www.thecustomersuccesspro.com/masterclassIn this episode, Joe De Grande from Gong discusses the evolution of digital customer success, the role of AI, and how to measure success in an AI-driven environment. He shares insights on building scalable, automated customer succe…
Why Your Team Is Missing NRR Targets (It’s Not What You Think)
FREE Masterclass - https://www.thecustomersuccesspro.com/masterclass
Anika Zubair discusses the real reasons behind missing net revenue retention targets in SaaS, emphasizing system design over talent and providing practical solutions for customer success teams to drive revenue growth.Chapters00:00…
Revenue Confidence: Why CSMs Need Commercial Skills More Than Ever | Anika Zubair, Customer Success Pro
In this episode, Mike and Deborah are joined by Anika Zubair, founder of the Customer Success Pro, a training and enablement organisation helping CSMs and CS teams become more commercially confident and revenue ready.
Anika brings 15 years of B2B SaaS experience, from SDR to VP of Customer Success,…
Why Green Health Scores Still Churn
Ninety percent of this company's enterprise accounts were flagged green. They still lost seven of them, and two million dollars in ARR with them.
Anika Zubair, founder of The Customer Success Pro, has led and built CS organizations at Karbon, inSided, and Griffin. This week she sits down with Adam …
Why Green Health Scores Still Churn
Ninety percent of this company's enterprise accounts were flagged green. They still lost seven of them, and two million dollars in ARR with them.
Anika Zubair, founder of The Customer Success Pro, has led and built CS organizations at Karbon, inSided, and Griffin. This week she sits down with Adam …
The Framework That Turns a CS Team into a Revenue Team
Book a workshop: https://bit.ly/4egTU9D⇩ open me! ⇩Anika Zubair discusses how customer success teams can truly become revenue-driving units by adopting the right operating frameworks, skills, and organizational changes. She emphasizes the importance of aligning team practices with revenue goals and…
MOTORE DI RICERCA PODCAST
Puoi utilizzare il nostro sito Web per cercare podcast3,825,940ed episodi195,967,400per persone, luoghi o argomenti.
Investire nella conoscenza offre il rendimento migliore, perciò ascolto i podcast.
‐ Benjamin "Llamacorn" Franklin
MODIFICA
Grazie, ci hai aiutato a mantenere aggiornato il database dei podcast.
