TRASCRIZIONE 🔗
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How are we doing?
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How are we doing?
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It's another episode of Mindset Matters.
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I'm your host, Jimmy Everett's, joined today by the one and only Jason Cummings, founding agent here with Surhant in Denver and recently rebranded as the Cummings in Black group here with your partner Samantha here in Denver.
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Yes, sir.
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Heck yeah.
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Thank you first and foremost for not just being a founding agent for Surhant, but also being uh one of the original guests of of the podcast here in the in the new studio, making the drive over.
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So I appreciate you doing that.
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Thanks for having me.
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Heck yeah.
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Absolutely.
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So uh I know we have uh a lot to cover in a short period of time, but I have to put everybody on the spot.
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So Jason Cummings, describe yourself as a kiddo.
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What kind of kid were you?
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Yeah.
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Uh grew up in Southern California.
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Okay.
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Uh we didn't really have much going on there.
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So as a kid, uh obviously went to school and whatnot, but uh was heavily into every sport humanly possible.
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And so played every sport.
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Uh I mean everything, uh basketball, baseball, football, tennis, ran.
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Whatever would keep you active.
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Yeah, gotten to hockey in my later years, uh, from 18 to about 30 years old.
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But just really loved playing sports, loved being outside.
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And so that I think that's what you did in California year-round.
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I could see that.
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How to get outside blast doing it.
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It was fun.
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What uh when when you think about yourself kind of growing up, were you the kid who kind of had an idea, like this image of what you wanted to grow up to be, or were you more of a figure it out type?
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You know, uh growing up in a smaller town in California, I didn't really project too much into the future of what I was gonna be.
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Really lived in the moment, uh, enjoyed, enjoyed the livelihood of Southern California with the beautiful weather and a lot of friends, always outside, always connected with people in person.
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Um at 18 years old, I actually started working at Trader Joe's, which ended up being an initial career, worked there for 10 years as a
Load full transcript
store manager.
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Okay.
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Um that's where I learned a lot of my tools for real estate, honestly, is uh pivoting on your feet with uh economics, uh client management with the clients coming in the doors, uh, staffing, managing the staffing, uh, and managing the overall business.
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When you started with them at 18, what are what are you doing?
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Like, what's your first job with Trader Joe's?
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Well, 18 to 21 years old, I was just a part-timer to fill, fill the pockets to live on my own because I was renting an apartment with a good buddy of mine.
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And so just hustle and bustle in Southern California trying to work your way up.
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Uh back in the day, Trader Joe's used to give raises every three months.
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Okay.
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And the faster you worked could lead to a dollar raise every three months.
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So I mean you get some real money.
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I mean, in two years, you get eight dollars in raises, you're making like 18 to 20 dollars an hour in the in the mid-90s.
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That's a lot of money.
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A lot of money as a young, as a young kid.
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Yeah.
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Young man.
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Yeah.
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It sounded like initially it's a it's a part-time just kind of figuring things out.
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At what point does it turn into you know something that you see real potential with and and then turn into a decade-long career?
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Back in the day, they uh before they got too corporate, the the management's management level made six figures a year, which was a lot of money back then.
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And so really started just striving towards that.
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Plus, they had great benefits, great retirement.
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Uh, a lot of people made a great career out of it, and uh, but they had a rule, you had to be 25 years old to be a manager.
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And so um, I became a manager at 22.
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Uh, it took a it took a long time to get there because of the the politics of letting someone sub-25 get in.
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But I I took it as a challenge.
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I had fun with it, and I got my promotion.
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Uh, got shipped off to a store in the valley, which was a different reckoning.
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I like it.
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I like it.
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The value will teach you a lot.
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Do you consider yourself?
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I mean, it sounds like you were uh a self-starter from an early age.
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Yes.
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Like was work ethic just kind of something it's coming from somebody who didn't really work hard until he was about 25 or 26.
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Was that just kind of part of your DNA?
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Honestly, in Southern California, if you didn't work hard, you got pushed down, lesser hours, lesser pay, lesser job quality.
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Competition is just fierce.
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Where I grew up, you had the the fierce at the top are the ones that that made it out of it a little bit quicker.
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And so you you had to kind of just put your grind in.
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And so that that kind of set the foundation for me to just understand what work means and then being very innovative.
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Because at that store, before the politics kicked in and became a big company, there's a lot of integration of creativity on how that store was ran.
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You know, most profitable store, retail store in the world price per square foot.
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So you're you're talking like those little Trader Joe's stores in California would do as much volume as a big like Safely or King Supers would do.
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Okay.
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In like a 20th of the size.
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What was it about?
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And still, I mean, their their model is extremely popular.
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What was it about them and their innovation at the time and what you were a part of that was making that possible?
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If you walked into one of their stores, the customer service in those stores was substantially elevated.
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So everyone, everyone that walked in just got really, really taken care of.
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Um very outgoing uh employees, and so the reputation was elite customer service and very, very inexpensive, you know, commodities.
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Okay.
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Yeah.
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Okay.
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Overshoot the value, like give them give them more value than you're asking for.
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A lot.
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Like it's like a like a boutique hotel.
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Yeah.
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I mean, do whatever you want.
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So you become a manager at 22.
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You say you're you were there about uh a decade soon in management for six, so let's say roughly six years.
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Yeah.
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Uh what are some of your biggest takeaways?
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Because you mentioned a lot of that transitioned right into real estate, but what are some of your your big
kind of aha moments in those in those years in management?
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I think learning customer service and how to take care of people and be present with them uh was a huge learning curve.
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Uh, and then being able to handle so many tasks on your feet without preparation and getting hit on the side throughout all those challenges.
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So it you know, it taught you discipline, taught you how to think quick on your feet, but also prioritize the client first no matter what that day is looking like.
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That makes sense.
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Yeah, a lot of pressure.
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I mean, the store opens whether you're ready or not.
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Okay.
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There's a lot of heavy lifting before the hours.
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And you mentioned shifting to the valley was uh another animal.
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Uh some of your uh toughest, toughest lessons there or any that that you still kind of look back and reflect on now?
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Insanity.
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I mean, yeah, you're I mean you're dealing with yeah, you're dealing with some interesting people with a night cruise.
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Oh, I love it.
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Yeah, I love it.
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So, how does that period of time, I mean, you're you're successful in it, you're building, but obviously uh a transition came.
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What what kind of brought about the transition of that?
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Went to DC to open up uh five or six stores with a three-year contract.
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Uh realized going from Southern California to Washington, DC without my friends was really, really hard to take.
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I never recovered from it.
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Okay.
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And so um into my three-year contract.
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Like mid-20s at the time.
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Yeah, 27, 28.
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Well, at the time, 25.
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I got married at the same time I relocated to DC.
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So did my three years, wasn't for me.
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My wife had a bunch of family in Denver, and so we decided to relocate to Denver with a newborn in a U-Haul.
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Okay.
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Um, and uh moved here.
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And I always kind of craved getting into real estate.
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And so uh started researching, Googling uh best builders to work for in Denver in Denver, Colorado, and McStain kept on coming up.
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So I I fought my way into getting an assistant position come with a grocery store resume into an assistant new home salesperson, which also which also took going into the new home sales office like once a week for two months until they hired me.
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I like it.
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Um and then just picked it up, picked it up very naturally.
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It was it was easy um to sell off a paper and to sell the vision of the home.
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And um I found it to be very easy.
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Was it uh so a couple things.
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What what put real estate as much as you remember?
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What put real estate on your radar that way?
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You know, I don't remember telling my wife, but when she I was dating her, she said you always said you wanted to get into real estate.
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I don't remember those conversations.
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So I think I just wanted to get into it.
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I think I like architecture.
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Uh like that I like the thought of uh development and construction within single family residential.
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And for some reason, that just pushed me that way.
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And so I took the leap and got into it.
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I love it.
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Yeah.
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And at the time, so it's the the two of you, did you have children at that point?
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I didn't catch a few.
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We we had a newborn, so we had an infant uh during this transition.
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Yeah, and I quit, I quit without a replacement job.
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That was gonna be one of my next questions.
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And what is she doing?
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Is she uh at home with kiddo at the time?
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Yes, she did commercial property management until we had a kid, then she stopped working.
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But um, I'll tell you, if it wasn't for us at 25 years old, buying a home in Virginia for$270,000, okay, which led to selling it at$490,000 in two and a half years, if I didn't have that$200,000, I wouldn't have been able to quit my job and get a U-Haul moved to Denver.
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So if we did not have that money, I wouldn't have had the opportunity to leave my industry.
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So you have you have a a little nest egg to to rely on uh that can dry up real quick.
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Lord knows.
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I mean, money can go fast, but you make this move.
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So it also sounds like the two of you have a whole lot of confidence in each other and and what you can accomplish to make that kind of move to to come back.
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Yeah, she's always uh she's always been very easy on supporting me on anything I want to do professionally.
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Zero micromanagement, zero just knows you're gonna get it done.
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She she has never applied any sort of pressure on anything I want to do in my professional field ever.
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Michael.
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Including spending an enormous amount of money on my platform in residential real estate, which has led to where I'm at now, which is really, really stretching on hiring talent behind me.
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Surround myself with the elite talent behind me, which costs a lot more than basic admin, um, and spending a lot of money into my clients' listings.
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Um I think between our my payroll and my marketing expenses for day-to-day business, I don't know if there's too many people, if any at all, in Denver that spend what I spend.
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Which has led to I I respect it.
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Yeah, which has led to 5x in a business.
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Okay.
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Yeah.
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I want to dive into what you shared with uh there as well.
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Because where did you where did you start?
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It was mixteen, and then two and a half years I graduated.
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I got offered a job at Infinity, which is probably the the coolest style semi-construction, semi uh semi-custom production building in Denver.
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Okay.
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Uh primarily building in Central Park at the time.
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Okay.
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So you go into these positions, I'm I'm assuming also not knowing the product, but believing in the product that you're that you're selling.
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Yeah.
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You mentioned that it just came natural that you felt it was it was easy.
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What do you think when you uh again as you get into these positions, you're you're learning them, it's coming to you easy.
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Um, you know, what are some of your big takeaways from from that period of time and and the fact that it was coming to you as easy as you as you mentioned?
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You know, I I felt like I just had a knack to not sell when people came in the door in those model homes.
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Um, and I had a a style about me that can just lock in and very, very much focus on the consumer that's coming in the door and just learn about them and then try to figure out what would make sense for them.
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And I could just really hyper lock into that and be authentic at the same time.
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And I think I think that came off on them.
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That makes sense.
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Um, because when I went to resell, they all reused me, they all
used meter to resell their homes.
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So I was able, even though I was an on-site sales guy, um, when I left, they considered me a peer or someone they would want to work with in the future on selling the home that they built with me.
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How long were you in in those types of of roles before you went?
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The two builders, I was there for eight years.
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And I went to resell somewhere around 2013, 2014.
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Okay.
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Do you think there's anything said for that you were also in a position where you didn't like you went for that stretch not necessarily having to hunt, but being able to like just really be in in the moment without I mean, obviously you do a ton of hunting now.
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I don't want to I don't want to minimize that.
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Yeah.
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But was there something to be said for the fact that you know, kind of people are coming to you and you can kind of try different things?
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I don't know if I'm phrasing this right, but you know, was there kind of a just a a more fluid process because they're coming to you and you're able to engage in in kind of an environment you're comfortable in?
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Well, I I sold about 275 homes that I helped people construct over those eight years.
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Um I got a lot of experience in construction, the process, production table, the sales process, the marketing process.
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I I learned all the arenas of real estate just from the new home sales side.
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That makes sense.
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And so I was able to pick up a lot of experience there.
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But when I went into resell, I was extremely terrified.
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Extremely terrified of failure.
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Uh didn't really have a fallback plan.
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Getting off of a, you know, more of a stable income to no income at all unless you work with some people.
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It was initially scary, but um in the first three months, I mean, I got really lucky.
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I ended up, I think I was at like 12 million in the first three months.
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I don't think it was luck.
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I mean, I think you didn't go to your job.
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What was what was it about that moment that you made that, you know, you you've been successful for these eight years?
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What made you make the make the move?
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Was it you know the potential for massive growth?
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I got I got very bored with the lack of challenge in new home sales.
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Oh,
yeah.
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So it was boring.
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It it got too easy.
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I wanted a challenge, and so I decided to, you know, give myself an opportunity for a ceiling and then remove the floor at the same time.
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Yeah.
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I mean, it'll it'll make you grow up really quick.
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And how and I apologize, how many children do you have?
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Uh two, a 20-year-old and a 22-year-old, both in CU and CSU.
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Okay.
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So I at the time, they're they're still pretty young.
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Oh, yeah.
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So they're still removing that floor.
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Five and seven, somewhere around there, six and eight.
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So you're not uh you know, you're not a single guy living in an apartment, you know, figuring out a man with yeah, responsibilities and economic, personal, um making this move.
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Uh you mentioned the first few months and that that pressure.
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Um, what what comes together in those first few months and and first year that you know kind of proved that, okay, this is the right path for me?
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You know, I just went into it uh very all in and I just moved very, very fast.
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I worked really fast.
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I even walked fast in the office because I didn't have time to waste.
00:14:36.720 --> 00:14:41.039
So I just went really, really hyper fat, hyper fast, hyper focused.
00:14:41.120 --> 00:14:46.799
Um, did not have an assistant at the time, but uh got lucky to join it, join a small team, the Hots group.
00:14:46.879 --> 00:14:54.240
And so Larry was a good Larry was a great mentor, his his sister, his daughters, uh Meredith and Elizabeth, really, really good people.
00:14:54.480 --> 00:14:58.480
And so got to learn underneath underneath them for a little bit.
00:14:58.720 --> 00:15:02.240
And um, how did you connect with them?
00:15:02.320 --> 00:15:07.759
How did that uh you know, uh association, how did you end up collaborating with them for that period?
00:15:08.320 --> 00:15:13.600
You know, Larry found me at Central Park in an infinity home.
00:15:13.679 --> 00:15:20.879
I think I helped one of his clients build it, and so I built a little rapport with Larry and then he invited me to join his team and work under Kentwood.
00:15:21.120 --> 00:15:21.279
Okay.
00:15:21.759 --> 00:15:23.279
So that was great.
00:15:23.440 --> 00:15:28.320
Um, but then you know, after that, I I felt like I wanted to create my own brand.
00:15:28.399 --> 00:15:31.840
I felt like it was really important to find a way to create my own brand year two.
00:15:32.159 --> 00:15:37.120
And so stayed at Kentwood, got on my own, hired an assistant.
00:15:37.279 --> 00:15:43.200
Um, but then honestly, it goes back to like just average, average quality stuff.
00:15:43.360 --> 00:15:47.919
And so I realized I can have an assistant and I can do really good.
00:15:48.159 --> 00:16:01.519
Or I had a craving of what people are doing in Beverly Hills or San Fran or New York or Miami or Dallas, these very elite real estate agents throughout the country that do a lot more than in Denver and they market a lot better.
00:16:01.679 --> 00:16:12.559
And so I started researching what they were doing, and I found out everyone had a full-time marketing director with elite talent from a college that can do all the marketing.
00:16:12.639 --> 00:16:29.120
So instead of waiting a week or two weeks for a website or a brochure or to do something that's creative mindset with you know content writing, why not hire myself, my own genius, and I can get a brochure in a half hour, I can get a property website built in a half hour, I can get all my social managed for me.
00:16:29.200 --> 00:16:39.759
I can have intimate boutique branding in my words about our homes and our people from someone that works with me 50 hours a week.
00:16:39.919 --> 00:16:41.919
And so that's where I found Samantha.
00:16:42.240 --> 00:16:42.559
Okay.
00:16:42.799 --> 00:16:44.320
How long have you two been together?
00:16:44.480 --> 00:16:46.720
Uh, we've been working together for eight and a half years.
00:16:46.960 --> 00:16:47.840
Almost nine years.
00:16:48.000 --> 00:16:50.480
How did that initial connection occur?
00:16:50.720 --> 00:16:53.279
Uh put a resume finder on Indeed.
00:16:53.360 --> 00:16:55.840
I got like 288 resumes, and then I found her.
00:16:55.919 --> 00:16:58.639
Um, first one I interviewed and the last one I second interviewed.
00:16:58.960 --> 00:16:59.279
Okay.
00:16:59.440 --> 00:16:59.840
Yeah.
00:17:00.159 --> 00:17:06.160
What was it about her at that time that stood I mean, 288 resumes, that's that's a lot to sift through.
00:17:06.240 --> 00:17:08.480
That's that's more than you were getting offers during the pandemic.
00:17:08.720 --> 00:17:20.559
What uh I mean, what was it about her at that time that she had uh well she had she had the skill set, um, she was very, very honest, and she had a very authentic vibe about her.
00:17:20.880 --> 00:17:34.000
She just looked, she just came off very kind and she was self-made herself, put herself through school at FSU, and uh she just seemed to have a little bit of a grind about her, and she seemed like she would be willing to be all in.
00:17:34.240 --> 00:17:34.559
Okay.
00:17:34.720 --> 00:17:35.359
Yeah.
00:17:35.759 --> 00:17:42.640
And I would uh imagine at that point in your career, I mean, you're you're not, you know, you you don't you don't have it made by any means.
00:17:42.720 --> 00:17:43.599
You're you're still trying to do it.
00:17:43.759 --> 00:17:44.559
That's doing like 35 million.
00:17:44.720 --> 00:17:45.839
I was doing 35 million a year.
00:17:46.000 --> 00:17:46.640
That's okay.
00:17:46.720 --> 00:17:52.160
So you're in a healthy, okay, healthy position, but that's still a big investment to to make.
00:17:52.240 --> 00:17:58.079
I mean, you're again, I I think the belief behind yourself and the belief in what you were going to accomplish.
00:17:58.240 --> 00:18:01.759
Um, I mean, that's uh I I would imagine a yes, this is what I'm trying to say.
00:18:01.839 --> 00:18:05.519
I would imagine a lot of your colleagues, like you mentioned, they're not paying that.
00:18:05.680 --> 00:18:06.240
None of my friends.
00:18:06.400 --> 00:18:07.039
It's it's zero.
00:18:07.279 --> 00:18:08.799
It's you're you're breaking out of the norm.
00:18:09.119 --> 00:18:13.519
I think I was like probably the third person in the state to decide to hire a full-time marketing director.
00:18:13.759 --> 00:18:13.920
Okay.
00:18:14.240 --> 00:18:17.839
Probably only five to seven realtors in our entire state that have marketing directors.
00:18:18.079 --> 00:18:21.440
I think when uh you know, I call this episode mindset, you know, I call this podcast Mindset Matters.
00:18:21.519 --> 00:18:28.079
What was it about your thought process that this is, you know, was it the the proof of concept that you're seeing in these other cities?
00:18:28.160 --> 00:18:38.400
Like what made you believe that much in yourself in that moment that yes, this is the right call when I'm sure a lot of the voices behind you are going, oh, that's that's a terrible idea.
00:18:38.480 --> 00:18:39.200
It's way too much money.
00:18:39.440 --> 00:18:48.480
Yeah, you know, I it was my idea, I manifested it, I wanted it, I believed in it, and I I just said, you know what, I'm not gonna go down without trying.
00:18:48.720 --> 00:18:58.480
And if I can make my marketing as good as the top of the top in Denver, if not the best, I know I can do it with a weapon.
00:18:58.720 --> 00:19:08.240
And so that's when I'm like, I I I gotta go in, I gotta go with the marketing director um with talent, and and that's where I just I just decide screw it.
00:19:08.319 --> 00:19:10.000
I'm gonna I'm gonna go big or go home.
00:19:10.240 --> 00:19:12.240
Um and it's and it's paid dividends.
00:19:12.319 --> 00:19:13.440
I mean, five X dividends.
00:19:13.599 --> 00:19:22.079
I mean, I believe in marketing so strongly now that Sam has an assistant marketing and operations director, and then underneath her, we have a third.
00:19:22.240 --> 00:19:29.839
So we have three full-time dedicated marketing and operations directors that are privately under my little team of four agents.
00:19:30.079 --> 00:19:40.559
So we have 130, 140 hours a week of horsepower doing very authentic, top, top, top marketing efforts as well as operations currently.
00:19:40.799 --> 00:19:41.119
Okay.
00:19:41.279 --> 00:19:41.599
Yeah.
00:19:41.920 --> 00:19:43.200
Talk about proof of concept.
00:19:43.359 --> 00:19:43.519
Yeah.
00:19:43.839 --> 00:19:44.079
Yeah.
00:19:44.160 --> 00:19:45.839
I mean, everyone should follow this script.
00:19:46.000 --> 00:19:47.759
I just think a lot of people don't have the guts.
00:19:48.079 --> 00:19:52.559
I think well, I think that's what it as I listen to it, that's what it comes back to is the guts.
00:19:52.640 --> 00:19:57.039
Because I think there are people that have, we we have the they may have the resources to invest in.
00:19:57.279 --> 00:20:02.000
They may have the businesses to re the business to res it's the it's the scarcity.
00:20:02.559 --> 00:20:07.359
Yeah, and you so one thing Trader Joe's taught me is my buddy Shane Blackstock.
00:20:07.440 --> 00:20:10.720
He's the one that helped me get promoted when no one wanted to promote me because I was 22 years old.
00:20:10.880 --> 00:20:12.640
I probably shouldn't have been promoted at 22.
00:20:12.799 --> 00:20:14.079
Very, very, very immature.
00:20:14.240 --> 00:20:15.920
That was actually a bad idea on Trader Joe's.
00:20:16.000 --> 00:20:19.359
They they made they made a they made a mistake on that.
00:20:19.680 --> 00:20:21.359
Um that was a bad idea on their part.
00:20:21.440 --> 00:20:23.440
That's there's a reason why that rule's in place.
00:20:23.759 --> 00:20:34.880
But um Shane at Trader Joe's taught me to uh you you the employees underneath you, you engage them and you kind of make them feel like they don't have a backstop.
00:20:35.119 --> 00:20:36.640
And so I went into this.
00:20:36.960 --> 00:20:42.240
Sam just started with marketing and I just engaged her to do whatever she wanted, but I I kept on pushing back.
00:20:42.400 --> 00:20:43.599
I don't want Denver marketing.
00:20:43.680 --> 00:20:45.599
Everything you've seen in Denver, it's all horrible.
00:20:45.759 --> 00:20:47.119
I need you to get better.
00:20:47.279 --> 00:20:49.519
Um, and so I I pushed her to get better and better.
00:20:49.680 --> 00:20:51.680
It took her a couple years because she had to grow.
00:20:51.759 --> 00:20:51.920
Okay.
00:20:52.079 --> 00:20:56.640
Um then she started owning it, and then she's and then now she the stuff she creates on marketing.
00:20:56.720 --> 00:20:59.359
Um I don't even want to proof it because it's it's above my pay grade.
00:20:59.519 --> 00:21:03.119
Uh she's sure, she's substantially more talented than I am in marketing.
00:21:03.519 --> 00:21:05.759
You mentioned it took a couple, you're like she's she's progressing.
00:21:05.839 --> 00:21:06.319
Well, she's gonna be able to do that.
00:21:06.400 --> 00:21:15.519
She is a little little Denver, Colorado, with these like grocery store ads as listing brochures, like hideous stuff.
00:21:15.839 --> 00:21:18.160
And you get but I mean to to also have the patience.
00:21:18.240 --> 00:21:28.799
So not only the risk, the belief, but the patience to see like the objective that it didn't happen in it wasn't six months of her being on board, and you're like, ah, our marketing's great.
00:21:29.119 --> 00:21:32.880
It was it was an
ongoing process that lasted multiple years.
00:21:33.200 --> 00:21:38.799
Yeah, and you know the the trick of our relationship because it's we we do a lot of business, so it's it's stressful.
00:21:38.960 --> 00:21:41.680
Um it's stressful on her because now she's my boss.
00:21:42.000 --> 00:21:52.400
But um the trick is that came authentic, is she knows that I care about her well being and her family's well being uh b as a priority before mine.
00:21:52.640 --> 00:21:59.599
So I prioritize her well being authentically, and I I consider myself taking seconds on whatever that decision is.
00:22:00.160 --> 00:22:03.759
And when I when you do something like that for someone, she's all in.
00:22:05.359 --> 00:22:07.119
She thinks this company's hers.
00:22:07.519 --> 00:22:09.920
So she we have each other, we have each other's back.
00:22:10.000 --> 00:22:16.720
Kind of like a kind of like a kind of like uh a quarterback in football heavily relying on their left tackle.
00:22:16.880 --> 00:22:18.000
They have to have a bond.
00:22:18.319 --> 00:22:27.039
A Super Bowl team, the left tackle and the quarterback are gonna have a very, very, very, very sincere bond of trust and knowing that they have each other's backs.
00:22:27.279 --> 00:22:28.720
Because if that breaks down, it's over with.
00:22:28.960 --> 00:22:34.319
And how, I mean, I'd imagine in eight years, have there has there been moments where your your butt heads would see things differently?
00:22:34.720 --> 00:22:38.559
She likes the sustainability, she likes uh workflow balance.
00:22:38.720 --> 00:22:42.880
Um, I've come down a lot, but I come up with ideas every week or two.
00:22:43.039 --> 00:22:55.200
I used to always come up with ideas in a bunch of different categories, and that really stressed her out because she she killed it and she got everything so cemented and locked in place, and I'm I'm always disrupting making things better.
00:22:55.519 --> 00:22:59.200
So I've I've I've I've learned when you're when you're an idea generator, it's tough to shut it off.
00:22:59.519 --> 00:23:01.119
And you don't always have the clearest.
00:23:02.240 --> 00:23:04.000
Well, I have a clear, I have a clear idea.
00:23:04.160 --> 00:23:05.759
I can and I know how to execute it.
00:23:05.839 --> 00:23:06.400
I have her.
00:23:06.640 --> 00:23:08.400
I mean, she she can execute anything.
00:23:08.640 --> 00:23:08.960
Okay.
00:23:09.119 --> 00:23:16.799
But I have to, I have to collaborate with her now that we're partners, and it's not I don't get the overall, I don't get the override.
00:23:16.960 --> 00:23:22.400
It's actually in our agreement that I came up with that I'm not allowed to implement any ideas without her sign-off.
00:23:22.640 --> 00:23:23.599
So we have to collaborate.
00:23:25.920 --> 00:23:30.240
Yeah, I'd have to change my name, my my Jason Current's brand new Cummings and Black Group.
00:23:30.480 --> 00:23:30.960
Completely.
00:23:31.119 --> 00:23:31.440
Yeah.
00:23:31.759
--> 00:23:37.440
How long was that on your mind that that level of a couple of years prior?
00:23:37.599 --> 00:23:42.400
We were just too busy to make the move, and she probably didn't want to make the move because she didn't want to change all the branding.
00:23:42.559 --> 00:23:45.759
I mean that little branding probably cost her a hundred hours.
00:23:46.000 --> 00:23:46.640
I mean, shit.
00:23:46.880 --> 00:23:47.359
That's fair.
00:23:47.440 --> 00:23:47.920
That's fair.
00:23:48.160 --> 00:23:56.559
I mean, she has she has Adobe these Adobe brochures and these listing presentations that I don't know how to log into that thing, let alone change anything.
00:23:56.799 --> 00:23:58.880
Because she's way above Canva.
00:23:59.039 --> 00:24:02.319
I mean, she could she could run Apple marketing if she wanted to.
00:24:02.640 --> 00:24:02.880
Okay.
00:24:03.039 --> 00:24:03.200
Yeah.
00:24:03.519 --> 00:24:06.480
Mentioned Kentwood, obviously some some time over at Compass.
00:24:06.799 --> 00:24:15.680
Uh talk to me about the the growth of of you know your your your team and and just kind of what that's looked like over the last years.
00:24:16.079 --> 00:24:22.079
I was an individual and then I decided to just see if I could, you know, make us grow a small team.
00:24:22.319 --> 00:24:24.559
Um so now it's four of us.
00:24:24.720 --> 00:24:30.559
And I didn't do it for the money, because I actually I don't profit any money net by running the team.
00:24:30.799 --> 00:24:31.119
Okay.
00:24:31.359 --> 00:24:39.759
But uh what it did do is it gives me an opportunity to kind of give back to a couple people and potentially better their lives in their prospective fields because they're very, very hungry.
00:24:39.920 --> 00:24:43.279
If you're gonna be on my team, there's a certain culture that we look for of winners.
00:24:43.599 --> 00:24:47.599
But to give you an idea, Jamie on my team came like what, year two, at eight million a year?
00:24:47.759 --> 00:24:47.920
Yeah.
00:24:48.079 --> 00:24:51.039
She'll do 43 million this year in the global market.
00:24:51.200 --> 00:24:53.200
Anna was at like 12, she'll do 30.
00:24:53.440 --> 00:24:58.000
Laura just joined, she was at eight, but she's gonna probably do 15 the first year with us.
00:24:58.240 --> 00:25:09.119
So Sam's platform and our culture, um, it's a pro it's four for four and doubling to five Xing your business with having elite marketing and operations.
00:25:09.359 --> 00:25:14.319
Would do you would you say that you feel like you have a uh an eye for talent in that way?
00:25:14.640 --> 00:25:16.720
I do kind of have an eye for talent.
00:25:16.799 --> 00:25:18.559
It kind of went back to sports.
00:25:18.720 --> 00:25:22.720
Um I got a lot of flack as a kid because I would build these super teams.
00:25:22.960 --> 00:25:23.200
Okay.
00:25:23.680 --> 00:25:28.079
Um couldn't do it so much in like junior high because the parents were in in the way.
00:25:28.480 --> 00:25:32.720
But
when I became an like 18 years old and I got into hockey while it's an adult league.
00:25:32.880 --> 00:25:33.119
Yeah.
00:25:33.279 --> 00:25:34.400
So I You knew who could play.
00:25:34.559 --> 00:25:37.599
Oh, I uh yeah, and I and I and I brought the party together.
00:25:37.839 --> 00:25:38.160
Okay.
00:25:38.319 --> 00:25:42.880
Um, and it's it was fun to be around really, really elite talent around you because I felt like it made you better.
00:25:43.119 --> 00:25:43.839
That makes sense.
00:25:44.000 --> 00:25:44.319
Yeah.
00:25:44.559 --> 00:25:54.720
And you mentioned uh early on in your resale career that there was some you know, help that you had brought on that just wasn't at that level and the recognition.
00:25:55.200 --> 00:25:58.799
The old school the old school definition of a an assistant.
00:25:59.039 --> 00:26:07.039
The reason why that doesn't work is the assistant doesn't have any trades about them, they don't have any any any craftsmanship to them, right?
00:26:07.119 --> 00:26:21.039
They didn't go to school to do Adobe or content writing or web design or video editing or you know, understanding what social is from a creative standpoint, not just the you know the basic the basic posts that get like three likes.
00:26:21.200 --> 00:26:30.880
And so an assistant's gonna, you know, schedule a photographer, schedule the staging, maybe coordinate with checks and boxes, checks the boxes, but there's no innovation there.
00:26:30.960 --> 00:26:44.160
So what happens in that perspective at Kentwood or even at Compass is you got to go down the hall and get in line with these graphic designers, not marketing people, but graphic designers, and they got a hundred realtors, huge distinction now.
00:26:45.039 --> 00:26:50.079
100 realtors to manage, and I'm one of a hundred, so that's why stuff takes 10 days.
00:26:50.160 --> 00:27:01.680
But there's no there's no like real motivation from an in-house marketing person at a big company to really look at whatever I need and be like, this is what I can do to make it really damn cool.
00:27:01.839 --> 00:27:02.960
Yeah, really cool.
00:27:03.119 --> 00:27:05.440
Um, you gotta turn and burn.
00:27:05.839 --> 00:27:08.799
And so um you you need talent.
00:27:08.960 --> 00:27:12.160
Because if you look at my listings online, I I have nothing to do with them.
00:27:12.240 --> 00:27:14.559
I actually I don't even I don't proof it, I don't do any of it.
00:27:14.799 --> 00:27:18.880
Sam actually fired every trader I worked with and rebuilt the whole thing eight years ago.
00:27:18.960 --> 00:27:21.359
She fired everyone, including the painter.
00:27:22.000 --> 00:27:24.720
Um they weren't fast enough for her.
00:27:24.799 --> 00:27:32.640
Okay, and so when you have elite talent that built something else, you've mentioned multiple times empowering your people.
00:27:32.799 --> 00:27:33.039
Yeah.
00:27:33.200 --> 00:27:34.559
Like the fact that you removed their own.
00:27:34.640 --> 00:27:35.920
I don't know their backstop.
00:27:36.000 --> 00:27:36.160
Okay.
00:27:36.319 --> 00:27:37.279
They have each other as a backstop.
00:27:37.759 --> 00:27:38.880
You gotta just get it done.
00:27:39.039 --> 00:27:39.759
Yeah, that's one thing.
00:27:39.839 --> 00:27:44.640
That's another reason why going back to why I built the team is Sam was getting to the point where she can't just handle me.
00:27:44.720 --> 00:27:49.519
If if I'm doing 100 transactions a year and 75 of them are listings, that's not fair to her for quality of life.
00:27:49.759 --> 00:27:52.000
And so I thought, well, she needs an assistance.
00:27:52.240 --> 00:27:53.759
We brought in Alex, which is amazing.
00:27:53.920 --> 00:27:57.039
Alex is such a cool person, another authentic person.
00:27:57.119 --> 00:28:00.559
Like she is another, she watches, she's Midwestern.
00:28:00.640 --> 00:28:02.480
She you know she's watching your back.
00:28:02.559 --> 00:28:04.559
Um, and she's she's a rule follower.
00:28:04.640 --> 00:28:10.799
She's an eight to five, comes in every day, very dependable, good energy, good soul.
00:28:10.960 --> 00:28:14.400
Um, so but I I comboed Sam with someone else.
00:28:14.480 --> 00:28:28.160
So she had a she had a companion to go in these homes or do this stuff together or build these websites or you know, collaborate in all these to-do lists of all these all these items that you have to do, list a home or manage a listing, or customer service, or branding, or client events.
00:28:28.240 --> 00:28:37.440
And so by bringing on Sam a a companion, I feel like she would have a better quality of life of another person to collaborate with at the same age bracket as well.
00:28:37.680 --> 00:28:45.359
And so by having the other three agents on the team, it kind of offsets Alex essentially, the money coming in, the money paying, another W-2.
00:28:45.759 --> 00:28:46.000
Sure.
00:28:46.160 --> 00:28:52.480
Um, and so it offset my expenses on something I think I needed to help Sam have a higher quality of life.
00:28:52.799 --> 00:28:53.440
I like it.
00:28:53.599 --> 00:29:00.240
I love and I love that you prioritize you you mentioned how important they are to you, but their quality of life being important.
00:29:00.400 --> 00:29:07.039
Because I again I think that's in any industry coming from a military background myself, that's one of the first things that goes out.
00:29:07.359 --> 00:29:07.839
No one's ever left.
00:29:08.000 --> 00:29:08.400
Like just work.
00:29:08.640 --> 00:29:11.599
Realtors never left us, and I've never had an admin leave me.
00:29:12.400 --> 00:29:14.000
And I'm not sure.
00:29:14.160 --> 00:29:15.759
And I'm an imperfect boss.
00:29:15.920 --> 00:29:17.039
I mean, I'm not the boss anymore.
00:29:17.200 --> 00:29:23.440
Sam's the boss, but no, because I I come up with I come up with too many ideas, or I'm moving fast, or I, you know, I'm very competitive.
00:29:23.599 --> 00:29:26.799
So you know, the bigger the challenge, I
kind of get more into it.
00:29:27.039 --> 00:29:28.240
Uh I'm I I feel that.
00:29:28.319 --> 00:29:28.720
I feel that.
00:29:28.960 --> 00:29:29.359
And it's fun.
00:29:29.440 --> 00:29:31.039
We do we do things the right way.
00:29:31.839 --> 00:29:32.559
That's that's clear.
00:29:32.880 --> 00:29:34.960
I was gonna say, that was in the way you operate.
00:29:35.119 --> 00:29:41.359
Well uh the the move to Surant and that being uh you know very recent and and being founder.
00:29:41.440 --> 00:29:43.519
I mean, that's uh uh a pretty big distinction.
00:29:43.599 --> 00:29:48.319
How did that uh what you share, what you're uh won't share, what uh did that all come about?
00:29:48.400 --> 00:29:50.720
And you know, I was I had it really good at Compass.
00:29:50.960 --> 00:29:55.119
Um the management locally with Heather in the office is amazing.
00:29:55.279 --> 00:29:56.799
Um that was hard to leave.
00:29:56.880 --> 00:29:58.720
I had a lot of established momentum.
00:29:58.799 --> 00:30:02.240
It was I had it really good, really, really, really good at Compass.
00:30:02.799 --> 00:30:05.920
Um but I start I actually did not approach me.
00:30:06.000 --> 00:30:07.680
I called Ryan in April.
00:30:07.920 --> 00:30:08.160
Okay.
00:30:08.400 --> 00:30:16.000
Called Ryan Sirhan, picked up the phone, and um started chatting with him, and I started getting this immediate vibe.
00:30:16.240 --> 00:30:20.000
The the the true, like, holy cow, this guy's for real was the first Zoom meeting.
00:30:20.240 --> 00:30:25.359
Never seen this per person speak that eloquently and that sincere to me in my life.
00:30:25.599 --> 00:30:31.440
And he came off very authentic, and his business model was very clear.
00:30:31.599 --> 00:30:33.759
He's a highly competitive dude.
00:30:34.079 --> 00:30:38.559
Up at 4 30 in the morning, works out six days a week, eats right, works right.
00:30:38.960 --> 00:30:52.400
Um his mission is to simply uh uh demonstrate elite real estate transactions and broadcasting listings to as many eyeballs as he can humanly get to, which leads to media, right?
00:30:52.480 --> 00:30:55.680
Yeah, he's the first person that said, you know, this is the new camera.
00:30:55.920 --> 00:30:57.839
And you think he said that in like 2014.
00:30:58.000 --> 00:31:09.039
And there's a story he said there was a 12-year-old girl that found his like$40 or$50 million listing on YouTube for the video to the brother, which was like 14, and the parents bought the home.
00:31:09.200 --> 00:31:12.480
Wow, and then that's when he realized okay, he's like media is growing.
00:31:12.559 --> 00:31:20.480
And so his approach is kind of opposite of some of these other brands right now, which is like private exclusives and kind of hiding things a little bit and testing the market.
00:31:20.720 --> 00:31:23.279
He wants it to go hard right up front.
00:31:23.519 --> 00:31:25.519
Everything elite, the video elite.
00:31:25.599 --> 00:31:28.400
Um, so much, so much intent on the video.
00:31:28.960 --> 00:31:31.920
The headquarters is not filled with a bunch of admin.
00:31:32.160 --> 00:31:43.200
There's a full production studio downstairs with, I don't know, I was in there a couple weeks ago with 20, 25 professional videographers, media, content, social.
00:31:43.680 --> 00:31:48.000
So it's a you know part of his portfolio is a media company, Sir Hamp Media.
00:31:48.640 --> 00:32:00.880
So I thought, like, you know, I think I thought the upside of working in a brand where the leader is at a high, high New York pace, and he's substantially more talented than me.
00:32:00.960 --> 00:32:05.519
Um, but we're both cancers and we I we both resemble a lot.
00:32:05.920 --> 00:32:07.200
Okay, a lot together.
00:32:07.279 --> 00:32:07.839
There's a lot of things.
00:32:10.000 --> 00:32:12.079
And yeah, he's just he's just at a different level.
00:32:12.160 --> 00:32:18.480
And so, um, and you know he's in it when he calls you at nine, ten o'clock at night, New York time on a Friday night.
00:32:18.799 --> 00:32:22.480
And he's not just trying to take a call to recruit, he's just chatting with me for half hour.
00:32:22.720 --> 00:32:23.680
Hey, what do you think about this?
00:32:23.759 --> 00:32:25.440
What do you I'm thinking about doing this?
00:32:25.599 --> 00:32:27.759
And he he wants to learn from me.
00:32:28.160 --> 00:32:29.119
And so I'm like that.
00:32:29.519 --> 00:32:30.640
Collaboration from the beginning.
00:32:31.039 --> 00:32:38.960
He's really, really dangerous because he's he's willing to do anything that he's asking anyone else to do, and he's gonna do it faster.
00:32:39.200 --> 00:32:44.880
And when you go in his office where he works, everyone is matching his level.
00:32:45.119 --> 00:32:51.680
He's like, he's like the leader by example, and what he's doing by example, I haven't seen any real estate company do.
00:32:51.839 --> 00:32:52.640
Not not even close.
00:32:52.880 --> 00:32:53.279
That makes sense.
00:32:53.680 --> 00:32:55.440
He's on a completely different planet.
00:32:55.599 --> 00:32:58.799
Like, it's the first time I've ever been in a room with someone in my field.
00:32:58.880 --> 00:33:02.160
I'm like, I'm substantially below this guy.
00:33:02.400 --> 00:33:04.960
Like, this is this is I would imagine that does not happen very well.
00:33:05.200 --> 00:33:07.680
I would never want to go against him in a listing appointment.
00:33:07.759 --> 00:33:09.680
I have a zero percent chance of beating him.
00:33:09.920 --> 00:33:13.279
Like, there's I don't know, I don't know how he ever lost an appointment.
00:33:13.440 --> 00:33:15.519
Like that that is a convicting man.
00:33:16.480 --> 00:33:19.039
I yeah, that's that's high price coming for you, man.
00:33:19.359 --> 00:33:20.000
That's high praise.
00:33:20.319 --> 00:33:21.440
Like, I mean, Jesus.
00:33:21.680 --> 00:33:27.920
And that uh I mean the the the timing of of rebrand and everything, I mean, just kind of came
came together.
00:33:28.480 --> 00:33:34.000
Sam wasn't super excited about that situation of uh switching brokerages and branding at the same time.
00:33:34.400 --> 00:33:40.480
Imagine that's a little pressure on her and I probably owe her and Alex a uh a day at the four season spa with lunch.
00:33:40.720 --> 00:33:41.119
I love it.
00:33:41.279 --> 00:33:42.480
Um I I I probably will do that.
00:33:42.640 --> 00:33:43.440
I told them I would.
00:33:43.519 --> 00:33:48.000
Um they need they need a day off, but um I just left Sam and Alex alone.
00:33:48.079 --> 00:33:50.880
Um it usually takes two, three weeks to figure out the rebranding.
00:33:50.960 --> 00:33:52.400
They had it done in three days.
00:33:52.640 --> 00:33:59.599
I mean, we had a hundred signs fabricated and delivered in three business days when everyone said it takes three weeks.
00:33:59.680 --> 00:34:03.359
And Sam got on the phone with the sign company and told them how they can do it and they got it done.
00:34:03.599 --> 00:34:04.319
Oh, like Sam.
00:34:04.480 --> 00:34:06.319
Oh, she's she's she's like military.
00:34:06.480 --> 00:34:07.039
Oh like yeah.
00:34:07.200 --> 00:34:25.360
That's uh I mean she's gonna get it, she terrifies everyone around her because her her levels, her levels are so fast that uh she's willing to do everything she asks them to do, but she holds them so highly accountable to speed and equality that um they just put up with it because she provides the most business.
00:34:26.000 --> 00:34:28.400
I was gonna say, if that you get the job, then I'll keep giving it away.
00:34:29.199 --> 00:34:30.079
You know what you get with her.
00:34:30.239 --> 00:34:30.400
Yeah.
00:34:30.639 --> 00:34:31.519
They know what they get.
00:34:31.760 --> 00:34:32.880
And she's kind about it.
00:34:32.960 --> 00:34:34.239
She's just like very firm.
00:34:34.960 --> 00:34:35.280
Oh, yeah.
00:34:35.360 --> 00:34:36.159
Uh hey, I like it.
00:34:36.320 --> 00:34:37.519
But very lovely person.
00:34:37.840 --> 00:34:38.559
I like it.
00:34:38.639 --> 00:34:39.039
Yeah.
00:34:39.280 --> 00:34:45.679
Um, I I I want to dive a little bit into your into your mindset because obviously there's some, you know, there's there's a work ethic, there's a belief.
00:34:45.760 --> 00:34:52.960
Uh talk to me about uh whether it's habits, hobbies, just how do you keep yourself moving in the direction you want to move in?
00:34:53.280 --> 00:34:57.760
Personally, um I get a lot I get a lot of personal time out outside of hours.
00:34:57.840 --> 00:35:04.880
So I'm not I'm not that I'm not maxed out because I have Sam, Alex, and Sophia, and a transaction coordinator, technically four employees.
00:35:05.119 --> 00:35:08.320
Um I just have to go to my appointments and be present.
00:35:08.480 --> 00:35:08.719
Right.
00:35:08.880 --> 00:35:12.159
Um, but I work out, I work out with the trainer four days a week.
00:35:12.320 --> 00:35:14.079
Um I try to eat pretty healthy.
00:35:14.159 --> 00:35:14.880
I don't do sugar.
00:35:14.960 --> 00:35:17.599
Um without eating sugar, my brain goes a lot faster.
00:35:17.840 --> 00:35:18.159
Okay.
00:35:18.320 --> 00:35:20.000
Um, so I eat really well.
00:35:20.079 --> 00:35:22.639
Um spend a lot of time with my wife with the kids being in college.
00:35:22.719 --> 00:35:24.239
So we do a lot of date nights.
00:35:24.320 --> 00:35:25.760
Um, we hang out together.
00:35:26.000 --> 00:35:28.159
Uh good personal time there.
00:35:28.320 --> 00:35:34.559
And then what helped me with work is I just do as I'm told.
00:35:34.960 --> 00:35:36.079
Sam and Alex, they go.
00:35:36.400 --> 00:35:37.039
Isn't that amazing?
00:35:37.199 --> 00:35:39.599
I don't even I'm not so I don't even put anything in the calendar.
00:35:39.760 --> 00:35:40.880
They they they put it on.
00:35:41.119 --> 00:35:43.599
They put all my personal and professional stuff in my calendar.
00:35:43.679 --> 00:35:45.760
I take a call with Sam, she tells me what to do today.
00:35:45.920 --> 00:35:47.119
Last night she took a call today.
00:35:47.199 --> 00:35:48.960
She's like, You have a busy day tomorrow, this is what you're doing.
00:35:49.199 --> 00:35:50.079
She lines it out.
00:35:50.239 --> 00:35:55.119
And then I take calls on the phone with her outside of my meetings to get caught up in what she needs for me.
00:35:55.280 --> 00:35:57.519
Um, I just do as I'm told and I don't have to think.
00:35:57.679 --> 00:36:00.880
There was a and then I get to I get to be present with the people I'm with.
00:36:01.119 --> 00:36:01.599
It makes sense.
00:36:01.760 --> 00:36:04.239
There was a period of time where that blew my mind, whenever I would hear it.
00:36:04.320 --> 00:36:10.880
I remember an old uh boss of mine, a mentor of mine, Tim, uh told me about how these these powerful people want to be told what to do.
00:36:10.960 --> 00:36:12.639
And at the time, I was probably mid-20s.
00:36:12.719 --> 00:36:14.159
I thought that that does not make any sense.
00:36:14.239 --> 00:36:15.519
Yeah, like I don't want anybody to tell you.
00:36:15.679 --> 00:36:16.559
I have zero micromanaging.
00:36:16.639 --> 00:36:17.039
Now I get it.
00:36:17.360 --> 00:36:18.480
Zero micromanaging.
00:36:18.639 --> 00:36:19.519
I have zero.
00:36:19.920 --> 00:36:22.800
I have like zeros, I have zeros.
00:36:23.119 --> 00:36:25.360
Uh I do not care what they do all day.
00:36:25.440 --> 00:36:31.119
I don't I don't care what they decide to put out because it's substantially better than anything I'm seeing.
00:36:31.440 --> 00:36:34.400
How how long do you feel again?
00:36:34.480 --> 00:36:40.239
Do you feel that was a natural like trait that you had that you just had to allow that trust to build?
00:36:40.400 --> 00:36:44.559
Or you know, how long was it before you feel that I mean was there a moment?
00:36:44.880 --> 00:36:54.880
Three or four years ago, uh four years ago, um Sam just fully took over without my permission, all operations and the
marketing.
00:36:55.039 --> 00:36:57.280
So she just slowly started taking it on her.
00:36:57.440 --> 00:36:57.760
Yeah, yeah.
00:36:57.920 --> 00:36:58.559
And I started seeing it.
00:36:58.639 --> 00:36:59.360
You need it like that.
00:36:59.519 --> 00:37:01.679
And then I started seeing it, it's really, really working.
00:37:01.920 --> 00:37:07.119
And then she she had she used to have to tell me a few times, like, hey, this is I I'm already on this, you don't have to tell me to do it.
00:37:07.280 --> 00:37:09.920
Well, she did tell me that like every other day for a couple years.
00:37:10.320 --> 00:37:15.599
I'm on it, I'm already seeing it because you know they they can see so Sam and Alex have access to my personal phone.
00:37:15.840 --> 00:37:18.480
Okay, they can see my personal text 24-7.
00:37:18.880 --> 00:37:26.880
That's how they intercept all my contacts and reach outs and appointments and and uh inquiries, and they intercept and then they organize.
00:37:27.199 --> 00:37:29.920
Your level of trust is elite, and they see my emails.
00:37:30.159 --> 00:37:30.480
Okay.
00:37:30.960 --> 00:37:34.960
Um, but you're you're giving me a a lot of of things to think about.
00:37:35.199 --> 00:37:52.480
You know, it's funny, I've had a lot of friends that are lenders, a lot of friends that are lenders, and lenders that actually trail realtors for having guts to have a marketing and operations director, which I don't actually understand how that's possible, but I tell my buddies that are lenders you need to get your self-ended, not a processor, but a operations and marketing director.
00:37:52.639 --> 00:37:53.039
Agreed.
00:37:53.199 --> 00:37:56.079
And they will grow your business for you, especially if they're talented.
00:37:56.400 --> 00:37:56.800
Agreed.
00:37:56.880 --> 00:37:59.199
I mean, that's that's what's on my mind as we're sitting here.
00:37:59.519 --> 00:38:02.000
That's a I'm I'm very present, but that is 100%.
00:38:03.519 --> 00:38:04.159
The best thing you can do.
00:38:04.239 --> 00:38:06.239
And I, you know, you don't always get it right.
00:38:06.400 --> 00:38:22.159
I feel like, you know, I made a few mishires and whatnot, but if I can find the care if I can see a character in their soul of authenticity, obviously smart um and a good human being, that's the foundation I kind of look for.
00:38:22.400 --> 00:38:34.719
And then um, and they just make sure that they're qualified and make, you know, kind of hear their their story about you know how they had to grind through getting to college and going to college and and bartending at night while going to college and still pulling grades.
00:38:35.599 --> 00:38:37.199
Potentially unfair question to you.
00:38:37.519 --> 00:38:46.559
If you found a a person with the right character traits, the right personality, the right you know, culture, yeah, but they didn't have the training yet, is that something you'd invest in someone on?
00:38:46.800 --> 00:38:49.199
Well, I got Sam and Alex both at 25.
00:38:49.760 --> 00:38:50.079
Okay.
00:38:50.639 --> 00:38:51.920
I mean, so they run out of college.
00:38:52.159 --> 00:38:52.960
Fresh, new, okay.
00:38:53.119 --> 00:38:54.559
Yeah, at college, but okay.
00:38:54.719 --> 00:38:58.559
Yeah, I I don't know why I mean they they just they just both interviewed well.
00:38:58.719 --> 00:39:02.239
You know, when we hired Alex, you know what Sam did talk about talking about military?
00:39:02.960 --> 00:39:05.199
She needed to get work done.
00:39:05.360 --> 00:39:10.559
So she back-to-backed us with 17 interviews in two days.
00:39:11.360 --> 00:39:12.320
17 interviews.
00:39:12.480 --> 00:39:14.559
There was nine one day, and she sharked one day.
00:39:14.880 --> 00:39:17.199
You know, the first interview on the first day at 7 a.m.
00:39:17.360 --> 00:39:18.239
was was Alex.
00:39:18.480 --> 00:39:18.800
Alex.
00:39:19.119 --> 00:39:21.599
Okay, I was gonna say, and that okay.
00:39:22.000 --> 00:39:25.360
And she she showed up, she was so grateful to be there.
00:39:25.760 --> 00:39:26.239
7 a.m.
00:39:26.719 --> 00:39:28.639
Well spoken, put together.
00:39:28.960 --> 00:39:31.599
Um she was just honest.
00:39:31.840 --> 00:39:34.239
Uh she had a little bit of marketing, not really.
00:39:34.320 --> 00:39:37.920
She was not she she had a little bit of marketing, but not really.
00:39:38.400 --> 00:39:42.719
But Sam felt that she can train Alex, and so we went off of like a good human being.
00:39:42.960 --> 00:39:43.199
Okay.
00:39:43.440 --> 00:39:44.159
That worked out really well.
00:39:44.239 --> 00:39:44.719
We love Alex.
00:39:45.039 --> 00:39:45.280
Makes sense.
00:39:45.360 --> 00:39:46.239
She's part of the family.
00:39:46.480 --> 00:39:48.880
I love, yeah, and she's a good, she's fun.
00:39:49.199 --> 00:39:50.239
Good humans, man.
00:39:50.320 --> 00:39:50.480
Yeah.
00:39:50.719 --> 00:39:51.280
Good humans.
00:39:51.440 --> 00:39:57.199
Uh, talk to me about I mean, obviously, a big move, but talk to me about something that's got you jazzed, something that's got you excited.
00:39:57.440 --> 00:40:07.199
I'm jazzed about a little bit of a challenging market because I think it's going to give us the opportunity to not be going soul full speed with four or five listing appointments a day.
00:40:07.360 --> 00:40:07.599
Sure.
00:40:07.840 --> 00:40:20.239
Um, my favorite part of my job is when I'm entertaining my past clients, either at wine dinners at my house or sending them to my house in Santa Barbara and just saying, hey, my house is open next week in Santa Barbara.
00:40:20.320 --> 00:40:21.360
You want to go for free.
00:40:21.519 --> 00:40:24.960
And so my favorite part is when I'm just having fun with my clients.
00:40:25.039 --> 00:40:26.400
I don't, I'm not looking for a referral.
00:40:26.480 --> 00:40:27.840
I don't even ask for a referral.
00:40:28.239 --> 00:40:35.440
But I'm looking forward to really connecting with my past clients now that I
have a little bit of free time, just working off of that.
00:40:35.519 --> 00:40:38.000
Because it's very, very enjoyable when you're in a giving mode.
00:40:38.239 --> 00:40:46.719
You know, if giver energy versus taker energy, I think in our industry, realtors and lenders are always looking for that next referral, that next that next business growth option.
00:40:46.800 --> 00:40:48.480
And that's that's a taker vibe.
00:40:48.639 --> 00:41:01.119
But if you can remove yourself from the taker vibe and be a true giver, you're you're trying to give to people, and that's obviously social, but even from the professional side, we, you know, clients that were disputing the tax assessments and all that crap.
00:41:01.280 --> 00:41:07.840
I mean, it's not fun doing 60, 70 CMAs when you got like you're already, you know, you're working that that's after hours because you're going to do a trade.
00:41:08.159 --> 00:41:08.559
Yeah, you're crazy.
00:41:08.800 --> 00:41:11.119
But like we give things of value to our clients as well.
00:41:11.199 --> 00:41:14.639
I mean, when you work with us, you know, just give an idea on how much we give.
00:41:14.800 --> 00:41:27.760
When you work with us as a seller, I meet with you, I walk through the home of what we should do to touch it up from a house quality perspective, maybe some lighting and stuff, things like that, you know, painting, carpet, whatever, sometimes big remodels.
00:41:27.840 --> 00:41:30.400
And then obviously the staging.
00:41:30.639 --> 00:41:36.079
But we, with their permission, we manage it all like a production schedule.
00:41:36.559 --> 00:41:45.920
We even, we even say, hey, we're gonna spend on our own dime, we're sending four professional declutters over to your home with boxes and tape off of this Google sheet of what we recommended.
00:41:46.079 --> 00:41:46.960
We're decluttering.
00:41:47.119 --> 00:41:53.599
And my team in one day is gonna fully do all the heavy lifting for you and stage it and organize the cleaner and the painter and the carpet.
00:41:53.840 --> 00:41:55.280
And and we just need your sign off.
00:41:55.519 --> 00:42:02.159
We are 24-7 full service on preparing the home that the clients don't touch anything.
00:42:02.320 --> 00:42:03.280
They don't touch anything.
00:42:04.320 --> 00:42:14.800
Something that really stands out to me about this conversation is the amount of time that you're or the amount like investment, not just time, money, you you name it, that you're investing into a business.
00:42:15.119 --> 00:42:20.800
At even currently, where again, I I go back to a lot of our colleagues are are pulling money out.
00:42:20.880 --> 00:42:24.159
They're trying to figure out how to cut budget, how to cut things that they do.
00:42:24.480 --> 00:42:28.159
Oh, yeah, like adding elements or or maintaining elements.
00:42:28.480 --> 00:42:28.960
Yeah, risk.
00:42:29.039 --> 00:42:30.320
I mean, risk into it, right?
00:42:30.400 --> 00:42:35.199
But um one, I I feel
like I can I can afford to do it with the volume.
00:42:35.679 --> 00:42:43.760
But two, if we're allowed to do it our way, which almost every single time we're allowed to, my homes look perfect inside.
00:42:44.000 --> 00:42:52.320
The the scaling and the decluttering and the the quality of the home, obviously, my photographers are architectural digest photographer, like I have an elite photographer.
00:42:52.639 --> 00:42:57.599
But our homes, whether it's 600 grand or 5 million, they look perfect.
00:42:57.760 --> 00:43:00.880
And so what it did is it created a brand.
00:43:01.519 --> 00:43:02.960
We are a higher standard.
00:43:03.199 --> 00:43:06.880
So we create a higher standard brand that you can't go over the top of.
00:43:06.960 --> 00:43:12.320
You can sometimes there's some agents that I know that kind of match come close, come close on the quality.
00:43:12.480 --> 00:43:18.960
Dude, they have the back end service of Sam and Alex, probably not the quite quite the same horsepower, but we created a higher standard.
00:43:19.119 --> 00:43:24.239
And I did that over and over again with, I don't know, Sam and I have done like 800 transactions now.
00:43:24.400 --> 00:43:26.719
And so now it's an established brand.
00:43:26.800 --> 00:43:28.000
That that's just what we are.
00:43:28.079 --> 00:43:28.400
Yeah.
00:43:28.559 --> 00:43:43.519
We, you know, the the public in some of these markets that I that I work in, some of these people that I know or I don't know, they when I interview with them for the first time or I run into them in the street, they say the words, I know what a Jason, I knew that was a Jason listing when I saw the first couple pictures.
00:43:43.760 --> 00:43:46.880
I knew that was a Jason listing built.
00:43:47.119 --> 00:43:49.119
I mean, that's that that's crazy.
00:43:49.280 --> 00:43:50.559
That's a that's that's crazy.
00:43:50.800 --> 00:43:51.119
It is.
00:43:51.280 --> 00:43:54.079
I mean, Sam, I pushed Sam and Sam built it.
00:43:54.639 --> 00:44:07.039
Well, but this I mean it goes back to a vision that you had long before you hired her and and you're I I I'm thinking about you seeing these professionals in in these because again, I I think there are a lot of people who would have said, Well, that's New York.
00:44:07.440 --> 00:44:10.000
That's that's Sam, you know, that's Beverly Hills.
00:44:10.079 --> 00:44:11.199
That's not Denver.
00:44:11.360 --> 00:44:14.000
And to your point, it w it no, it doesn't matter.
00:44:14.079 --> 00:44:16.400
It can, it can be, it can be Denver as much as it is.
00:44:16.800 --> 00:44:19.679
And honestly, we don't have a B team for like a six hundred thousand dollar listing.
00:44:19.760 --> 00:44:21.199
It's A teams across the board.
00:44:21.360 --> 00:44:26.320
On the six hundred thousand dollar listing, I just don't make any money because I send I spend the same on that as I did a two million dollar listing.
00:44:26.559 --> 00:44:27.920
The way you do one thing is when
I do everything.
00:44:28.159 --> 00:44:28.400
Well, yes.
00:44:28.480 --> 00:44:30.079
I don't want to have a I don't want to have a B team.
00:44:30.639 --> 00:44:33.840
And by the way, when the when you tell a customer that, that's a big deal to them.
00:44:34.079 --> 00:44:34.559
Oh, 100%.
00:44:36.159 --> 00:44:37.199
Do you list homes at this price?
00:44:37.280 --> 00:44:38.159
I'm like, Yeah.
00:44:38.400 --> 00:44:38.719
Yeah.
00:44:39.280 --> 00:44:49.519
I mean, I just don't I just don't I don't want to get I don't want to feel I don't want to have that vibe that like we have a certain level that we'll only work with I just want to you're not they're not good enough for me.
00:44:49.760 --> 00:44:49.920
Right.
00:44:50.000 --> 00:44:50.639
Yeah I don't have that.
00:44:50.719 --> 00:44:51.679
I just it doesn't feel good.
00:44:52.000 --> 00:44:53.280
It's not it's not a good way to live.
00:44:53.519 --> 00:44:53.760
Agreed.
00:44:53.920 --> 00:44:55.039
Yeah, it's not good quality.
00:44:55.199 --> 00:44:55.440
Agree.
00:44:55.679 --> 00:44:57.840
A couple couple questions just to wrap up.
00:44:58.000 --> 00:45:02.800
Um, you know, you've you've been in the business for uh a long time, you've seen different markets, you've handled different things.
00:45:02.880 --> 00:45:10.239
Um talk to me about some of the conversations or or anything that you just feel is important that you're talking to buyers, sellers, people uh about currently.
00:45:10.559 --> 00:45:14.079
Yeah, obviously the real estate market's very, very challenging right now.
00:45:14.159 --> 00:45:16.079
Um I was around for 08 and 09.
00:45:16.480 --> 00:45:17.519
That was crazy.
00:45:17.760 --> 00:45:25.920
I think in today's market, every single detail of how your home is presented as a seller is gonna be hypercritical.
00:45:26.159 --> 00:45:29.360
And pricing is so, so important.
00:45:29.599 --> 00:45:33.599
You think the old mindset is leave, let's go a little high so we can live a little room.
00:45:33.760 --> 00:45:37.119
The buyers are calling possum on that and they're just not submitting.
00:45:37.199 --> 00:45:38.159
They're waiting for you.
00:45:38.239 --> 00:45:40.639
Yeah, and they're they're playing poker and they're winning.
00:45:40.800 --> 00:45:48.480
And so pricing it really, really accurately and showcasing your home with the best marketing is going to be the golden ticket.
00:45:48.639 --> 00:45:55.360
Between now and the end of the year, I would try to maybe avoid putting a sign of the yard in November and maybe gear up for January, February.
00:45:55.519 --> 00:46:06.239
But from a buyer's perspective, yeah, we have I I wasn't around in real estate in the 90s, but I I think this is the best time to be a buyer than in maybe the 20th century.
00:46:06.800 --> 00:46:09.280
There is so much negotiating you can do on price.
00:46:09.519 --> 00:46:12.239
We're getting down to like 2021 pricing now.
00:46:12.480 --> 00:46:19.199
And two, to offset the
mortgage rates, you're you're getting these huge 40,000, 50,000,$60,000 concessions.
00:46:19.360 --> 00:46:24.880
So you wait two years to buy, the home's gonna be$100,000 to$300,000 higher.
00:46:25.199 --> 00:46:35.920
Versus if you can just suck it up now, get the seller to really subsidize your interest rate, you're gonna kind of feel like you have a you know six percent interest rate, but you're gonna be buying it a hundred to three hundred thousand dollars off.
00:46:36.079 --> 00:46:36.480
Agreed.
00:46:36.719 --> 00:46:44.400
So as a buyer, man, if you don't have to sell homes as well, it's it's the best time I've ever seen to buy a home.
00:46:44.559 --> 00:46:44.880
Agreed.
00:46:44.960 --> 00:46:45.519
It really is.
00:46:45.679 --> 00:46:45.920
Agreed.
00:46:46.079 --> 00:46:50.960
That's why I heck even after the renovation we made, we're still we're still keeping an eye because right ass comes up.
00:46:51.199 --> 00:46:57.039
I mean, I personally sold a home last year and I bought a home last year in this market, and I have no regrets on it.
00:46:57.440 --> 00:46:58.000
Yeah.
00:46:58.320 --> 00:47:18.320
But I think that's important, and I think uh for the realtors out there and lenders, I think it's important to be very 1990s, pick up the phone, talk to your clients, be true, don't cut around the corner, tell them the good news, tell them the bad news, but be honest, be present, and be willing to be available very, very quickly with them and be proactive.
00:47:18.559 --> 00:47:24.400
I think uh communication is gonna be very, very key because the consumer base is a little stressed out about everything as well.
00:47:24.960 --> 00:47:26.000
And they're on edge.
00:47:26.239 --> 00:47:32.159
Just like their financial advisor or their physician, they want to hear from their professional that they they pay to work with them.
00:47:32.400 --> 00:47:32.719
Absolutely.
00:47:32.800 --> 00:47:34.559
You know, they're paying trust in you and the top.
00:47:34.719 --> 00:47:39.039
Yeah, you're the you're their you're their, you know, you're their they're they're they're the they're the customer.
00:47:39.119 --> 00:47:44.000
They deserve, they deserve the immediate availability of their prospective professional.
00:47:44.320 --> 00:47:51.199
Jason, anything we have, I always like to ask, anything that we haven't covered that's importious, anything that's on your mind, anything you just you want to share.
00:47:51.599 --> 00:47:53.119
No, I think that wraps it up.
00:47:53.280 --> 00:47:56.800
I think uh I think it's just good to just be out there and not be afraid of work.
00:47:56.880 --> 00:47:58.400
I think hard work pays off, you know.
00:48:00.000 --> 00:48:03.440
And so it's taking risks on yourself that you know you know you can carry through.
00:48:03.679 --> 00:48:04.079
Yeah.
00:48:04.320 --> 00:48:05.519
I appreciate you very much.
00:48:05.599 --> 00:48:15.199
Uh, last question I have for you then, Jason, is uh if there's just one thing, and and again, I think people have learned uh a lot about you today, but if there's one thing about you that you just hope people understand that they get about you, what would that be?
00:48:15.440 --> 00:48:20.880
Being passionate towards having a very high standard on everything we do and just doing the best we can do.
00:48:20.960 --> 00:48:24.559
Um, but being extremely humble to always wanting to get better.
00:48:24.719 --> 00:48:26.079
That's what our team is about.
00:48:26.239 --> 00:48:29.760
The agents on the team and our, you know, Sam and Alex and Sophia.
00:48:29.920 --> 00:48:32.639
Everyone truly cares um on what we do.
00:48:32.800 --> 00:48:40.480
And uh, you know, I hope I hope that we're able to rub off on on some more people with that approach, but I hope that we can also learn from some others as we're doing it.
00:48:40.639 --> 00:48:41.039
I love it.
00:48:41.199 --> 00:48:42.159
You rubbed off on me.
00:48:42.239 --> 00:48:43.440
I learned I learned a lot today.
00:48:43.519 --> 00:48:44.559
I know they did as well.
00:48:44.880 --> 00:48:49.599
Jason Cummings, Cummings in Black, we're here uh at with Sir Hand in Denver.
00:48:49.760 --> 00:48:52.079
Um again, thank you so much for joining me.
00:48:52.159 --> 00:48:54.639
His contact information will be in the description.
00:48:54.880 --> 00:48:55.920
This is Mindset Matters.
00:48:56.000 --> 00:48:57.119
I'm your shame everything.