Pathway to Stability: Servicing's Role in Sustainable Homeownership
In this week’s episode, Donna Spencer, Vice President, Servicing Relationship and Performance Management joins guest host @Phil Treadwell, founder of M1 Academy and host of the Mortgage Marketing Expert podcast, to discuss the importance of servicing for sustainable homeownership and creating new h…
#0113 - Donna replaces Shane as co-host
In this episode, we announce Shane Gibson's departure and introduce Donna Spencer as our new co-host. Donna describes her experience as a product designer and user experience researcher. Shane reflects on what he's learned about agile, product development, and leadership from over a hundred intervi…
Design Games with Donna Spencer
Would you like your design team to collaborate better? Are you looking to gather more valuable insights from your focus groups and interviews?
Design games are a fun, technology-neutral way of gathering design insights for your projects. In this presentation, I will show you how to take advantage …
UX Pathways - Season 3 Episode 4: Donna Spencer
Discover the unique user experience path that Donna Spencer, Principle Product Designer at MakerX, followed in this third episode of Season 3.
Stay up to Data: Automating Servicing for Sustainable Homeownership
In this episode of The Way Home, Phil Treadwell interviews Freddie Mac’s Donna Spencer, VP, Servicing Relationships and Performance Management and Linda Du, Chief Operating Officer at Valon Mortgage, about the impact of digital solutions and automation on servicing and the borrower experience.
Freddie Mac’s Donna Spencer on their Servicing Excellence initiative
On today’s sponsored episode, Editor in Chief Sarah Wheeler talks with Donna Spencer, vice president of servicer relationship and performance management at Freddie Mac, to discuss their new Servicing Excellence initiative and the benefits for their partners.
Related to this episode:
Servicing Ex…
The Jas Johal Show: April 23, 2025
Why did Vancouver City Council approve the Jericho Lands development?
GUEST: Pete Fry, Green Party Vancouver City Councillor
PWHL expands to Vancouver: The rise of women’s sports leagues
GUEST: Donna Spencer, Sports Reporter for The Canadian Press based in Calgary
How will BC Ferries manage …
Donna Spencer 'Jumping into the world of Information Architecture'
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I am delighted to welcome Melbournian, Donna Spencer, a name that should be familiar to many Information Architects around the world. Donna has over 20-years experience, and has liv…
Donna Spencer 'Jumping into the world of Information Architecture'
This episode was brought to you by https://www.thisisdoing.com – learn new skills in Design & Innovation via live online classrooms with the worlds best trainers
I am delighted to welcome Melbournian, Donna Spencer, a name that should be familiar to many Information Architects around the world. D…
Canada Post ends Neighbourhood Mail
Canada Post’s decision to halt its ‘neighbourhood mailing’ service is rippling through communities across the country. For small businesses and arts organizations, it was one of the most cost-effective ways to reach their audiences. The Firehall Arts Centre here in Vancouver has relied on this targ…
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