The Old ISO Model Is Dying. What Comes Next?
The merchant services industry is changing fast. ISOs are becoming ISVs, software companies are moving deeper into payments, and the traditional model of selling a merchant account and a terminal is no longer enough.
In this episode, James Shepherd sits down with Tim McWeeney of Ingenico to discus…
Why ISOs and Agents Need to Pay Attention to Stablecoins
Blockchain and crypto may still feel complicated or distant to many merchant services professionals—but that could be changing quickly. In this episode, James Shepherd sits down with Eric Brown of BlockWyre to break down what ISOs, agents, processors, and acquirers need to understand about blockcha…
Why Merchant Sales Needs a New Business Model
Why is merchant sales so difficult—and could giving software away actually make it easier and more profitable? In this episode, James Shepard breaks down why traditional merchant sales has become a numbers game, why disruptive products create a much easier path to the sale, and how free software ca…
Selling Your Payments Portfolio: Valuation & Deal Terms
What makes a payments portfolio valuable—and what should agents and ISOs understand before selling? In this episode of the Merchant Sales Podcast, James Shepherd sits down with Lane Gordon, CEO of 733Park, to break down the process of selling a portfolio of merchant accounts and residual income.
T…
Selling Your Payments Portfolio: From Valuation to Closing
In Part 2 of this two-part series, James Shepherd and Lane Gordon of 733Park take a deeper look at what happens when an agent or ISO decides to sell their payments portfolio. They break down right of first refusal, why approaching a single buyer may leave money on the table, how competing buyers an…
The Square Reseller Opportunity: Technology, Agents & the Future of Payments
James Shepherd sits down with Mike Collins, Head of the Reseller Channel at Square, for an in-depth conversation about the rapidly evolving role of technology in the agent and ISO channel. They discuss the Square Reseller Program, the build-vs-buy decision for ISOs, how agents can expand their sale…
The Evolution of the ISO: From Payments to Fintech
What does it take to build a successful payments business in today’s market? James Shepherd sits down with Chris Sandifer, CEO and founder of Peak Pay, to discuss why ISOs need to evolve beyond simply selling payment processing and start thinking like fintech companies. They cover building merchant…
Square, Clover, & the New Merchant Sales Strategy
The payments industry is changing—and according to Vlad Sadovskiy, CEO of Netevia, the agents who win in the next phase won't necessarily be the ones with the highest residual splits. They'll be the ones with the right solutions for the right merchants.
In this episode, James Shepherd sits down wi…
Building a Better ISO Strategy
What does it take to build a stronger, more competitive ISO in today’s payments industry? James Shepherd sits down with Duayne Haskett, Chief Revenue Officer at Netevia, to discuss the strategies, products, and support systems that can help ISOs grow and compete in an increasingly crowded market.
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