# Adam Mansfield
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Adam Peter Mansfield (born 21 August 1991) is an English former first-class cricketer.
Mansfield was born at Bury St Edmunds in August 1991. He was educated at the Colchester Institute, before going up to Anglia Ruskin University.
Salesforce Q2 FY27 Earnings and Claudeforce: What It Means for Your Negotiation
Salesforce just reported Q2 FY27 earnings — and dropped a major announcement alongside Anthropic: Claudeforce. In this video, Adam Mansfield, Practice Leader at UpperEdge, breaks down the numbers behind the earnings call and what the new Claudeforce offering could mean for your Salesforce (and Anth…
Microsoft's M365 Copilot Push: What CIOs Should Expect at Renewal
Adam Mansfield, Practice Leader at UpperEdge and leading Microsoft Negotiation Advisor, breaks down why Microsoft is aggressively pushing M365 Copilot adoption and/or accelerated usage at renewal time — even when customers want to stay flat or scale back their M365 Copilot volumes.Drawing from rece…
GitHub Copilot's New Licensing Model: What You Must Know Before You Sign
GitHub Copilot's licensing changed on June 1st — and if you're a business or enterprise customer, the stakes couldn't be higher. In this video, Adam Mansfield, Practice Leader at UpperEdge, breaks down exactly what changed, what it means for your organization, and how to negotiate from a position o…
Salesforce Slack AI Push: Hidden Costs, Renewal Pressure & What Buyers Must Do
Salesforce is doubling down on Slack—and AI is at the center of it. With the introduction of Slack’s “AI agent” (Slackbot), customers should expect increased pressure to adopt, upgrade, and spend more.In this breakdown, Adam Mansfield explains what’s really happening behind the scenes: why Salesfor…
SaaS Renewal Red Flags: What Vendors Don’t Want You to See
In this video, Adam Mansfield shares a critical red flag to watch for when approaching a SaaS renewal negotiation, especially with major vendors like Salesforce, Microsoft, SAP, and/or ServiceNow.If you’ve explicitly asked for a simple “as-is” SaaS renewal proposal and the vendor sidesteps that req…
Why SaaS Vendors Keep Changing Your Account Team (And What To Do)
Enterprise customers are seeing a sharp rise in account team changes across major SaaS vendors like Microsoft, Salesforce, and ServiceNow. But this isn’t just turnover—it’s a strategic shift.In this video, Adam Mansfield from UpperEdge explains why vendors are reshuffling account teams more frequen…
What do Salesforce's New Editions and Bundles Mean for Salesforce Customers?
Salesforce made a major announcement on September 3, 2026: new Agentforce Sales, Service, and Industries editions have been rolled out...there three (3) new editions — Core, Advanced, and Max. And notably, Salesforce described "legacy" Enterprise and Unlimited editions appear to have removed from S…
Think Your SaaS Renewal Cap Protects You? Read the Fine Print
Many organizations heading into SaaS renewals this year and next feel confident: they negotiated price caps, price transparency, and renewal protections, so the noise about vendor price uplifts doesn't apply to them. Adam Mansfield, Practice Leader at UpperEdge, explains why that confidence may be …
3 Questions Every Company Must Ask Their SaaS Vendor Before Renewing
Approaching a SaaS renewal or fielding a pitch for new products, upgrades, or AI offerings? Before you ever talk pricing, there are three questions your entire team — procurement, IT, and line of business — should be consistently putting in front of your vendor.In this video, Adam Mansfield, Practi…
5 Most Common Enterprise SaaS Negotiation Mistakes
Adam Mansfield sees the same five mistakes derail enterprise SaaS and AI negotiations over and over: no unified message across IT, procurement, and the business; too much focus on what's new and not enough on what you already own; starting the renewal process far too late; failing to force licensin…
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I have no special talent. I am only passionately curious, and
I listen to podcasts.
‐ Albert "Llamacorn" Einstein
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