#23 Rabbit Holes: The Mystery Of The Patanela (Australia)
🕳️ ‘Rabbit Holes’ - a monthly side series of Unknown Passage. Join the Patreon from $1 a month for access to main episodes as well as Rabbit Holes instalments.
https://www.patreon.com/unknownpassagepodcast
Cases covered so far on this varied side series…
The Murders of Carol Clay & Russell Hi…
The Mobile Service Revolution with Nolan Armpriester
In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning sit down with Nolan Armpriester, General Manager of Twin Pines Ford of Hamburg, for an insightful conversation about dealership leadership, fixed operations, mobile service, customer retention, and why the future of au…
Leadership Begins in the Mirror with David Long
In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome David Long, founder of David J. Long Coaching & Performance, creator of Pandemic of Positivity, and author of Step Zero, for an inspiring conversation about leadership, personal growth, accountability, and the …
#24 Rabbit Holes: The Strange Case of Judy Smith (USA)
🕳️ ‘Rabbit Holes’ - a monthly side series of Unknown Passage. Join the Patreon from $1 a month for access to main episodes as well as Rabbit Holes instalments.
https://www.patreon.com/unknownpassagepodcast
Cases covered so far on this varied side series…
The Murders of Carol Clay & Russell Hi…
AI + Leadership: The Future of Automotive Fixed Ops with Michael Keene
In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Michael Keene, Chief Revenue Officer at Chameleon Limited, for an eye-opening conversation about the future of artificial intelligence in automotive fixed operations and why the biggest opportunity isn't replac…
What Makes NAPA Auto Parts Successful with Matt Crumpton
In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Matt Crumpton, Director of Business Development for NAPA Auto Parts and the NAPA Auto Care program, for a wide-ranging conversation about the rapidly changing automotive repair industry and what franchise deale…
Case 311: Russell Hill & Carol Clay
*** Content warnings: Gun violence, animal cruelty ***When 74-year-old Russell Hill and 73-year-old Carol Clay vanished while camping in Victoria’s rugged High Country, their disappearance brought many hidden secrets to light. People theorised that the pair had run away together, were the victims …
How Dealerships Can Keep Their Best Technicians with Josh Arnold
In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Josh Arnold, Master Technician and Co-Founder of Within Spec, for an insightful conversation about the automotive technician shortage, technician retention, mentorship, and what dealerships need to do different…
#25 Rabbit Holes: The Unsolved Double Murder of Rose Burkert & Roger Atkison (USA)
🕳️ ‘Rabbit Holes’ - a monthly side series of Unknown Passage. Join the Patreon from $1 a month for access to main episodes as well as Rabbit Holes instalments.
https://www.patreon.com/unknownpassagepodcast
Cases covered so far on this varied side series…
The Murders of Carol Clay & Russell Hi…
Breaking Down Dealership Silos with Gary Sillman
In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Gary Sillman, agent owner of Global F&I Solutions, for a wide-ranging conversation about breaking down dealership silos, connecting sales and service, and uncovering new revenue opportunities inside the service…
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