Focusing Conversation Design On CX - Ben Hazel - Conversations That Matter - Episode #57
Our guest on this week’s episode of Conversations That Matter is a conversational connoisseur. He draws on his background in both customer service and conversation design to create experiences that put the customer first. He’s an upcoming speaker at the Conversational AI Summit in London in May. W…
Rebecca Evanhoe, Author and Conversation Designer // Invisible Machines S1E16
Robb and Josh welcome conversation designer Rebecca Evanhoe for a discussion about the detailed work of creating meaningful conversational experiences. Rebecca is co-author of "Conversations with Things" (Rosenfeld Media) and teaches courses at Pratt Institute on UX writing and conversational desi…
The Evolution of Conversation Design in the ChatGPT Era Part 2 - Voicebot Podcast 338
How are ChatGPT and the rise of large language models impacting conversation designs and designers? Today, in Part 2 of our series on conversation design, we have four more experts weighing in on how the profession is changing and what designers should consider and do about it. Joining me today in…
In Rebecca Evanhoe We Trust.
Welcome to In Bot We Trust. Today's guest is Rebecca Evanhoe, she is a Conversation Designer, Humanist and Author of the book Conversations With Things, with co-author Diana Deibel.
Rebecca is also a professor at the Pratt Institute, a board member and founding contributor of women in voice.
…
Agony Agent Roundtable #1
A few months ago we reached out to conversation designers to ask what challenges they struggle with. The idea had come from a conversation with Ilana Meir at Unparsed, who thought an ‘agony aunt’ for Conversation Designers could be useful and fun, just like Dear Abby helps people with personal pro…
Rebecca Evanhoe: Conversation Design for AI and UX – Episode 19
Rebecca Evanhoe
Rebecca Evanhoe practices, teaches, and writes about conversation design, a key UX practice that is taking on fresh importance in the age of chat-based AI applications.
Since the publication of her book Conversations with Things (co-authored with Diana Deibel) three years ago, th…
Episode 58 – Building Conversational AI for Natural Speech and Accents with Rebecca Evanhoe
In this episode, we're joined by Rebecca Evanhoe, Conversation Design Strategist at Slang.ai and co-author of Conversations with Things, to dive into the world of AI-driven customer interactions. We explore how voice AI agents are transforming industries like restaurants, where understanding natur…
Designing Hybrid Conversational AI: Why Hybrid Beats Fully Generative | With Rebecca Evanhoe
Designing Hybrid Conversational AI
In this episode of the CDI Expert Series: Unprompted, we sit down with Rebecca Evanhoe to explore what it really takes to design and scale conversational AI in production. Drawing on her work building voice AI for thousands of restaurants at Slang.ai, Rebecca sha…
Rebecca Evanhoe: Conversation Design for AI and UX
Rebecca Evanhoe practices, teaches, and writes about conversation design, a key UX practice that is taking on fresh importance in the age of chat-based AI applications.
Since the publication of her book "Conversations with Things" (co-authored with Diana Deibel) three years ago, the tech and medi…
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