# Brian Cantor

Nangungunang mga yugto ng podcast
Nai-update:

What Manufacturing Can Teach Us About Customer Service Operations

CCW Digital's Principal Analysts Brian Cantor and Matt Wujciak sit down with ServiceNow’s Industries Director, Manufacturing, Joe Mulrooney to discuss: The increasing importance of after sales support, specifically in manufacturing (and what other industries can learn as well) Challenges and …

Ep. 153: How Vaccine Management Is Transforming Healthcare (And Customer Service)

On this special episode sponsored by ServiceNow, CCW Digital's lead analysts Brian Cantor and Matt Wujciak sit down with Mike Luessi, ServiceNow's GM for healthcare and life sciences, to discuss how COVID-19 has impacted customer experience in healthcare, and customer service as a whole. Topics i…

How Vaccine Management is Transforming Healthcare (and Customer Service)

CCW Digital's lead analysts Brian Cantor and Matt Wujciak sat down with Mike Luessi, ServiceNow's GM for healthcare and life sciences, to discuss how COVID-19 has impacted customer experience in healthcare, and customer service as a whole.  Topics include:  Insights from Mike's recent interview…

22 November 2020: Like an arrow in the blue sky

On this week's show: BE is here, and it's awesome. Data Drop News BE is here BTS graces cover of Esquire MOTS: 7 goes platinum BTS wins American Music Awards Next Week Last Word: Stream BE Intro song: Life Goes On (Spotify) Featured image: Photo by Nick Fewings on Unsplash Data D…

Nessa Barrett Joined by Travis Barker and jxdn on Ellen

Nessa Barrett performs her hit “la di die,” featuring jxdn and Travis Barker on The Ellen DeGeneres Show on April 12th. With help from Travis Barker , Nessa Barrett and jxdn performed their single “la di die” Monday (April 12) on Ellen . Barrett first released “la di die” back in February. The ri…

Why You Should Have A Will

Do you have a will?  Anna doesn’t but according to attorney Brian Cantor, everyone ought to have one just in case!

Wednesday June 8, 2022: Bad Good Luck; Don’t Say To Servers; Wellness Wednesday

Does celebrity drama ever affect you emotionally?  Anna doesn’t like to admit it but she was devasted after hearing the news of this celebrity’s break-up!  (:30) Have you gotten on the “Gain Train”?  It’s not usually a place that people want to be at this time of year, but Anna and Raven have s…

The Future Of Collections & Empathetic CX Amid Economic Uncertainty

Few conversations about the future of the contact center downplay economic wariness – and few sectors have more cause for concern than collections. Combining insolvencies with a rapidly increasing cost of living, potential job losses, rising interest rates, and consumer over-commitments, financial…