Survivor 40 | Why __ Won Episode FINALE RHAPup with David Bloomberg & Jessica Lewis
Survivor 40 | Why __ Won Episode FINALE RHAPup with David Bloomberg & Jessica Lewis
Each week this season on our Survivor Podcast, David Bloomberg & Jessica Lewis will talk about why each voted out player “lost the game”. For more on David’s Survivor rules check out his most recent update… What I…
S1 EP 02: How to Stay Focused on What's Most Important in the Face of Constant Distraction - with Tony Pancake
Do ever feel like the constant ping of email and text messages are keeping you from getting your most important work done each and every day? Ever feel like it’s the only thing you do and that as a Golf Professional, your job is too centered around a computer screen and a cell phone? I know I do.
…
E18 with Tony Won - Scaling Player Support
Learn about scaling player support organizations (customer support) with Tony Won, Head of Customer Experience at TruPlay Games and formerly Director of Player Support at Epic Games and Riot Games.
What Support Leaders Get Wrong About Agent Training and How to Fix It (feat. Tony Won)
Tony Won, Head of Customer Experience at TruPlay Games, shares what he thinks support leaders often get wrong about agent training - and how to fix it.
Tony has worked in the video game industry for over a decade, doing everything from UI/UX design and music composition to leading customer suppor…
#36 - Tony Won
From politics to Director of Player Support for 450+ million players of Fortnite at Epic Games, Tony Won shares his unique journey within the gaming industry, including his current role Senior Consultant at https://www.playersupport.com/. Connect with him on LinkedIn https://www.linkedin.com/in/ton…
Tony Won - Is Gaming Player Support The Same as Customer Service?
Tony Won has a long career as a leading player support specialist in the gaming industry. Previously he was the head of player support at Riot Games and Epic Games - responsible for supporting titles such as Fortnite. He is usually based in Austin, Texas, but joined the CX Files from sabbbatical le…
Ep 7 - Tony Won, Player Support, ProbablyMonsters
On today’s episode of Deep CX, we welcome our first guest from the gaming industry: Tony Won. He is an expert at all things related to player support and has handled that task for industry giants like Riot Games and Epic Games over the course of his career—he even worked on the smash hit cross-plat…
Jump the Queue featuring Michael McMillan, Mark Brody, and Tony Won
After over 160,000 employee layoffs in the tech sector in 2022, 2023 has already followed up with over 100,000 layoffs in the first two months of the year alone. While this pales in comparison to the number of jobs being created in the overall economy, mass layoffs have a huge impact on those affec…
A Player Experience 🕹️ that will generate MILLIONS | Transform NEW Players into 🎯GAMERS via PX
When a computer game is free, but somehow has a community of over 45M players on a Saturday, monetizing over 6B USD p.a., it's pretty clear their Player Support team is a pivotal part of this success.Navigating through such a journey, it is vital to constantly connect devs to players' hearts and fo…
The Sword of Azeroth featuring Tony Won
The Big Bang Theory touched on all kinds of nerd culture, including Role Playing Games, known as RPGs. RPGs can be tabletop games like Dungeons and Dragons or Massively Multiplayer Online games known as MMOs or specifically, MMORPGs. Many RPGs share some specific basics – you create a character tha…
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Voit käyttää verkkosivustoamme etsiäksesi3,831,485-podcasteja ja196,819,601-jaksoja ihmisten, paikkojen tai aiheiden mukaan.
If I have seen further than others, it is by listening to podcasts and standing upon the shoulders of
giants.
‐ Isaac "Llamacorn" Newton
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