# Courtney Nash

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Cognitive Neuroscience With Courtney Nash & Lindsay Holmwood

Trevor and Bridget chat with Courtney Nash (O'Reilly Media) and Lindsay Holmwood (Australian Government Digital Transformation Office) about cognitive neuroscience. We'll talk about recognizing cognitive fallacies, the psychology of alert design, how to make your conference proposals their most app…

Slight Reliability Episode 65 - The Truth About Incidents with Courtney Nash

Send us Fan Mail This week Stephen chats with the internet incident librarian herself, Courtney Nash. They explore what Courtney has learned through meta-analysis of the over ten thousands incidents in the Verica Open Incident Database (VOID). They cover why MTTR needs to go in the garbage, joint c…

Courtney Nash Discusses Incident Management, Automation, and the VOID Report

In this episode, Courtney Nash, a researcher focused on system safety and failures in complex sociotechnical systems, discussed the latest edition of the VOID report. Topics covered included: incident management and the role of automation, working effectively within socio-technical systems, and the…

347. From student to mentor: How retail got real for two young professionals

It’s graduation season and all across the country, students are transitioning from college students to young professionals. We’re talking to two young retail leaders — Courtney Nash, manager of footwear planning at Allbirds, and Eugene Choi, ecommerce merchandising manager at Munchkin — about what …

Episode 7 - AI and Resilience with special guest Courtney Nash

The VOID⁠ is one of our favorite things! Some of Courtney’s inoculation of the MTTR virus can be found here: ⁠An interview with InfoQ⁠ ⁠A talk at SRE Con Americas in 2022⁠ Courtney’s ⁠recent talk on Automation and AI⁠ David Graeber’s Bullshit Jobs started as ⁠a talk⁠ and then a ⁠great book⁠ Want to…

Resilience, Observability and Unintended Consequences of Automation

This is the Engineering Culture Podcast, from the people behind InfoQ.com and the QCon conferences. In this podcast Shane Hastie, Lead Editor for Culture & Methods spoke to Courtney Nash about her research on the unintended consequences of automation in software systems, the importance of learning …

Podcast: How we’ll kill all the DRM in the world, forever

I’m keynoting the O’Reilly Security Conference in New York in Oct/Nov, so I stopped by the O’Reilly Security Podcast (MP3) to explain EFF’s Apollo 1201 project, which aims to kill all the DRM in the world within a decade. A couple things changed in the last decade. The first is that the k…

SRECon Americas 2026 recap

Colette’s talk at SRECon intro: https://www.usenix.org/conference/srecon26americas/presentation/alexander Clint’s talk at SRECon intro: https://www.usenix.org/conference/srecon26americas/presentation/byrum Dan Slimmon is an excellent engineer (per Clint’s shoutout) and ALSO an excellent podcast c…

Courtney Nash on Complex Systems

Courtney Nash of The VOID discusses the role of human expertise in managing complex systems, and how SREs continue to bring critical value even as technology and AI evolve.

Courtney Nash on Sociotechnical Systems and the Pure Joy of Human Learning

Episode Five features the amazing, thoughtful, fun, and precise, Courtney Nash. Courtney is the co-founder and CEO of The VOID, where she researches system safety, resilience, and failure in complex sociotechnical systems. She’s also vice president of the board of the Resilience in Software Foundat…