Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]
![Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]](https://cdn-images-3.listennotes.com/podcasts/remarkable-results/stop-losing-price-shoppers-Lt5C7rdJ_Q1-KOQUm7bdTrP.300x300.jpg)
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What if the customer calling for a price isn’t someone to avoid, but an opportunity your shop has been trained to turn away?
Brian Walden, COO and co-founder of Mango Automotive, challenges one of the automotive repair industry’s longest-standing practices: don’t …
The Best Recruiting Tool You Already Have [E224]
![The Best Recruiting Tool You Already Have [E224]](https://cdn-images-3.listennotes.com/podcasts/the-auto-repair/the-best-recruiting-tool-you-4so9apPVeNM-zCRlNT0oWkj.300x300.jpg)
Thanks to our Partner, AppFueled
What if the best recruiting tool for your auto repair shop is one you’re already paying attention to but only using to attract customers?
Your marketing does more than explain why people should trust your shop with their vehicles. It also gives potential team member…
How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]
![How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]](https://cdn-images-3.listennotes.com/podcasts/remarkable-results/how-to-turn-call-recordings-E4Ca9LV6vDY-2LUAz1dpweS.300x300.jpg)
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What if the phone is ringing, but your team is unknowingly turning customers away?
David Boyd, owner of Call Inbound, and Rich Oppitz, Director of Operations at Telle Tire, overseeing 95 stores, explore how call recording and AI analysis can …
Repair Authorizations, Chargebacks & Deposits: Protect Your Auto Repair Shop [E277]
![Repair Authorizations, Chargebacks & Deposits: Protect Your Auto Repair Shop [E277]](https://cdn-images-3.listennotes.com/podcasts/chris-cotton/repair-authorizations-QSyEP8NVfIv-U7gYE3nLKzr.300x300.jpg)
A customer says, “Go ahead and fix it.” Your team orders parts, schedules the repair, and completes the work. Then comes the surprise: the customer disputes the charge, says they never approved the price, or never returns to pick up the vehicle.
On this episode of The Weekly Blitz, Coach Chris Cott…
How to Conduct a Job Interview: Listen, Discern, Discover With Chrisi Falco [E115]
![How to Conduct a Job Interview: Listen, Discern, Discover With Chrisi Falco [E115]](https://cdn-images-3.listennotes.com/podcasts/speak-up-effective/how-to-conduct-a-job-LJZDlFdW8ht-Rp_iA12J9lW.300x300.jpg)
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In our episode today,
I am joined by Chrisi Falco, from Auto Ignite Management (AIM), to discuss how we conduct hiring interviews!
Simply stated, many of us were never properly trained or coached on how to have these conversations, but we find ourselves thrust into a positi…
AAPEX 2026: What to See, Learn, and Experience [RR 1112]
![AAPEX 2026: What to See, Learn, and Experience [RR 1112]](https://cdn-images-3.listennotes.com/podcasts/remarkable-results/aapex-2026-what-to-see-learn-Hv8IXwT31UQ-xDafAdZ_75-.300x300.jpg)
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What should be on your must-see list at AAPEX 2026?
Mark Bogdansky, Vice President of Meetings and Events at the Auto Care Association, shares what attendees can expect from a redesigned AAPEX 2026 experience, including a new home for Joe’s Garage, a more focused …
The People Problem You’re Probably Missing [E225]
![The People Problem You’re Probably Missing [E225]](https://cdn-images-3.listennotes.com/podcasts/the-auto-repair/the-people-problem-youre-3jnJ0TARb6I-Uz-I3HCbnYK.300x300.jpg)
Thanks to our Partner, AppFueled
Most shop owners know they have a people problem when someone is clearly toxic, can’t do the job, or just isn’t a good fit. But what if your biggest people problem is the person you never have to worry about?
You know the one. They show up, do their job, live your c…
The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]
![The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]](https://cdn-images-3.listennotes.com/podcasts/remarkable-results/the-human-side-of-auto-jOLEfMpxF-Q-iRBqhu5KgtH.300x300.jpg)
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We're great at fixing cars. But how good are we at understanding and communicating with people?
Matt Fanslow, host of Automotive Field Theory, and Margaret Light, Licensed Marriage and Family Therapist at Equilibrium Therapy Services, explore …
Super Fantastic with George Kingman [E116]
![Super Fantastic with George Kingman [E116]](https://cdn-images-3.listennotes.com/podcasts/speak-up-effective/super-fantastic-with-george-esGpgSCbJuj-ga796o2IlGe.300x300.jpg)
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I sat down with my friend and colleague, George Kingman, founder of Advanced Shop Leadership (ASL) and Blue Sky Tire and Auto Service.
I count George among the most positive influences on my career, a steady source of encouragement throughout my time in this industry.
That'…
Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]
![Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]](https://cdn-images-3.listennotes.com/podcasts/remarkable-results/authenticity-is-your-shops-grOcwWnmY56-izHhBruX_co.300x300.jpg)
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What makes your auto repair shop memorable, and are you sharing that story with your customers?
Recorded at ASTA 2026 in Raleigh, NC, Melissa “Birdie” Patterson, founder of Bird's iSocial, explores why authentic marketing begins with the people, personality, and c…
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