Special Release! Research Ops 2.0, Episode 1: The Evolution of ResearchOps
In just 10 years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries far beyond tech, and the field is evolving at breathtaking speed. But where has it come from, and wh…
Research Ops 2.0, Episode 2: Leveraging AI for Research Superstardom
In just 10 years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries far beyond tech, and the field is evolving at breathtaking speed. But where has it come from, and wh…
EP #3: Taking a Platform Approach to ResearchOps
ResearchOps 2.0 is brought to you by User Interviews—the only solution you need to recruit high-quality participants for any kind of research.
In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, Resea…
"Should Everybody Do Research?" - Kate Towsey
"Should Everybody Do Research?" - Act 02 - Scene 38 - Kate Towsey
Summary
In this episode of the DesignOps Aligned podcast, Naresh Shan speaks with Kate Towsey, a prominent figure in the field of research operations. They discuss the evolution and current state of research ops, the importance of de…
#179 - The Future of Research Operations with Kate Towsey LIVE
Erin May sits down with Kate Towsey, founder of Cha Cha Club and author of Research That Scales, for Research Ops Appreciation Week. Kate shares insights from producing an audio documentary series on the future of research ops, including her fascinating experience co-creating content with AI. She r…
Powering smarter research: what the UserTesting acquisition of User Interviews signals for UX research
Episode web page: https://bit.ly/3LR63bd
Episode summary:
In this special episode, guest host Kate Towsey—ResearchOps thought leader and founder of the Cha-Cha Club—sits down with Baran Erkel, Chief Strategy Officer at UserTesting, and Basel Fakhoury, CEO and co-founder of User Interviews, to unp…
Why the Future Belongs to Research “Makers” with Kate Towsey
AI isn’t just changing research tools—it’s reshaping how research itself happens. Lou chats with ResearchOps pioneer (and co-host of the upcoming inaugural UXR Tools Summit) Kate Towsey about the shift from linear workflows toward interconnected research systems where recruiting, knowledge manageme…
Episode 268: Rethinking What Done Means in Product Ops
What does it mean for a product to actually be “done”? Not code in production, but customers buying, using, and loving it. In this compilation episode of the Product Thinking Podcast, Melissa Perri brings together three product leaders to explore the systems that make whole product launches consist…
Near-Instant Research Coaching is Now Possible—and It Works
Michelle Bejian Lotia is a staff experience researcher at Ramp, where she’s been building AI-powered research tools to manage research intake, orchestration, and coaching. Over more than twenty years, Michelle has built and led research teams at Asana, Zapier, and Trainline, establishing voice-of-c…
Automate, Augment, Keep Human
Dave Chen is senior director of UX Foundations & Enablement at 1Password, where he oversees user research, design systems, and design and research operations. He focuses on bridging user research and product design to scale highly secure, simple, and intuitive digital solutions. Before joining 1Pas…
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