# Joey Coleman

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Weekend Conversations: Building Rapport

On today's episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and Joey Coleman discuss building rapport, using Robert's experience trying to retrieve a delayed laptop delivery from a UPS distribution center as the jumping-off point. They talk about the difference between sh…

EP79: Five Retention Numbers Most Chiros Never Pull

Send us Fan Mail I ran a growing practice for about ten years without knowing the single most important number in it. It was 18, that's where our patients were quietly walking away, and the information wasn't hidden from me... I just never went looking for it. In this episode I'm walking through th…

🎙️Designing Remarkable Custom Experiences with Joey Colomon

In a world where efficiency often trumps connection, how do we ensure that technology serves to enhance, rather than replace, the human touch in business?This episode of JCurve: The Business of Property Management features Joey Coleman, an expert in customer and employee experience, who shares insi…

🎥Designing Remarkable Customer Experiences with Joey Colomon

In a world where efficiency often trumps connection, how do we ensure that technology serves to enhance, rather than replace, the human touch in business?This episode of JCurve: The Business of Property Management features Joey Coleman, an expert in customer and employee experience, who shares insi…

4 Hamilton City Councillors in Conversation with Graham Crawford

Hey! I'd love to hear your thoughts, send me a voice note. We invited the 4 Councillors whose Wards the new B-Line LRT will run through to sit down to discuss why they supported LRT, which they all do. Each of them was quick to accept our invitation. This edition of The Graham Crawford Show feature…

Why Your Esthetician Clients Don’t Come Back (Even When They Loved the Facial) — with Joey Coleman

Send us Fan Mail Your client loved her facial, told you she’d be back, and then disappeared. In this episode, Kari Jo sits down with Joey Coleman, author of Never Lose a Customer Again, to break down why happy clients still don’t return—and how to build a client experience that keeps them coming ba…

Weekend Conversations: Be Bored

On this episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and co-host Joey Coleman discuss being bored. They talk about why we reach for distraction over discomfort, what System 1 and System 2 thinking have to do with your phone habit, and why your best ideas show up when …

Weekend Conversations: Be Bored

On this episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and co-host Joey Coleman discuss being bored. They talk about why we reach for distraction over discomfort, what System 1 and System 2 thinking have to do with your phone habit, and why your best ideas show up when …

251: Joey Coleman - How To Never Lose A Customer Again

The Learning Leader Show With Ryan Hawk Episode 251: Joey Coleman - How To Never Lose A Customer Again Joey Coleman is the Chief Experience Composer at Design Symphony - a customer experience branding firm that specializes in creating unique, attention-grabbing customer experiences. His clients i…

068: Joey Coleman – What Is Your Personal Brand?

Episode 068: Joey Coleman – What Is Your Personal Brand? This is a special episode for me as I’ve been fortunate to get to know Joey over the last month and he’s become a great friend.  I had the distinct pleasure of attending a professional development workshop recently where Joey was the facilit…