Building a Customer-Centric Wellness Brand Through Community, Authenticity & Product Excellence
In this episode of Abandoned Cart, Adam sits down with Kelly Bond, the operational powerhouse behind women's wellness brand Elle Sera, to explore how a relentless focus on customer experience, authenticity, and product quality has fueled the company's growth.
Kelly shares how Elle Sera has built a …
Menopause, Sex & Relationships: What Every Man Needs to Know | Mark Sproston (Author of The Menopause Survival Guide for Men)
Chapters:00:00 Meet Mark Sproston01:15 Barbering Reinvented02:32 Luxury Shave Science05:36 Barber Chair Confessions07:57 Men Need Menopause Help10:47 Communication Not Blame12:07 Foreplay And Mental Load15:03 Why He Wrote The Book16:41 Getting Men To Read21:14 Libido And Relationship Drift28:03 Men…
Human-first customer experience with Kelly Bond of Elle Sera
Tash Insights continues with Kelly Bond, The Customer Experience Alchemist at Elle Sera.
In this episode, Kelly joins Tash Courtenay-Smith to talk about the kind of customer experience most brands say they want, but very few are willing to build. At Elle Sera, customer service means picking up the …
Sheena Lynch : The Truth About Marriage, Fame & Finding Your Own Identity / Elle Sera Podcast
Chapters:00:00 Welcome Sheena Lynch00:15 London to Cheshire Life02:07 London Costs and Events03:47 Podcasting ROI Mindset06:10 Podcast Skills and Setup08:01 Joining Real Housewives14:57 Cast Friendships Paige18:56 Fame and Being Seen21:13 Windrush Family Roots22:51 Meeting Shane Lynch29:06 Marriage…
Chelsee Healey : Motherhood, Mental Health & Life Beyond TV
Chapters:00:00 Meet Chelsea Healey00:56 Back to Waterloo Road01:45 Dancer at Heart02:47 Strictly Final Memories04:00 Dancing on Ice Disaster05:35 Reality TV Detours07:42 Hollyoaks Breakthrough09:01 Typecast and New Roles10:51 Acting Industry Anxiety16:34 Rags the Label Struggles22:39 Marketing and …
Dermatologist Dr Aiza Jamil : How Your Hormones May Be Affecting Your Skin
Chapters:0:00 What it actually takes to become a dermatologist in the UK1:38 Meet Dr Aiza Jamil, and your skin as an alarm system5:00 Acne, hormones and PCOS: what's really going on7:04 Roaccutane: the myths, the risks and how it's prescribed safely13:01 Eczema isn't an allergy — what actually caus…
Kyle Harris CEO of Ryde Studios : The Future Of Fitness And How To Build A Community- Led Fitness Brand
Chapters:0:00 Welcome Kyle Harris, founder of Ride Studio2:48 Weights, blueprints and keeping every class consistent4:25 From the army to opening Ride in Leeds7:04 Scaling to Manchester, then Liverpool9:07 Studio sizes, bike counts and why Ultimate Performance shut down13:27 Kyle's ten years in the…
Hannah Ayala Founder of HA Designs : The Truth About Building A Business, Scaling, Burnout & Motherhood
Chapters
0:00 Intro to Hannah & HA Designs
0:52 What it really looks like behind a perfect life
4:19 Selfridges, Topshop and retail that wasn't worth it
6:26 The reel where Hannah hit rock bottom
8:59 Mentors, and running a business on your own
11:08 Football, family and whose career came first
13:…
Women Need To Learn About Collagen!
In this episode of The House of Hormones, we're joined by Elissa Corrigan, founder of Elle Sera, for an honest conversation about women's health, wellness, collagen, conscious consumerism, and the growing problem of "meno-washing".
Elissa shares why women's health is such an important part of her w…
Hattie James-Norbury, Managing Director of Bay’s Kitchen: The Hidden Reality of IBS, Food Intolerances & the Supermarket Shelf
Chapters
0:00 Intro to Hattie & Bay's Kitchen
2:00 Corporate life, redundancy and a stint on Hollyoaks
4:18 Taking on Bay's Kitchen after Bay Burdett
5:51 Hattie's own IBS, dieting and burnout
10:48 What a low FODMAP diet actually involves
14:20 Waitrose, the rebrand and the free-from aisle
21:05 F…
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