TRANSKRIBEERI 🔗
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You know, the reason that ROAS breaks when you scale is that the best or ads burn out, right?
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That's the whole reason that so many companies are reaching a ceiling.
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But when you've got, say, 50 creators who are making dozens of videos for you every single month, you always have fresh winners ready, right?
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So it allows you to scale without Roas collapsing.
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If you are a brand and you are working with creators for UGC off of a retainer basis and you are even half satisfied with the results, oh my God, you are not scratching the surface of success that you will be experiencing.
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If instead you're working with creators who are saying, hi, let me eat what I kill.
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Let me do not give me any guarantee right out of the gate.
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Let me show that I can kill and let me participate in the upside.
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The quality difference that will then translate into direct sales, it will be ungodly.
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This is just a no-brainer.
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It's like the the the offer is so simple you almost feel stupid to not take it.
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We're live.
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Dylan, thank you for joining me.
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How are you doing, brother?
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I'm doing well, man.
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I'm excited to do this.
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Yeah, likewise, likewise.
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We um we obviously caught up last week uh in regard to tribe.
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We're we're on there now, we're we've onboarded quite a few brands since we last spoke.
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We've got quite a lot more joining this week and quite a few next week.
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I think we'll probably launch our service end of next week, start the following one, I reckon, for a lot of the brands.
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Yeah, and we'll probably have incredible.
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Which, by the way, not a br not even a brown-nosing thing, but yourself and the team are obviously incredible.
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We have we have an integrated Slack channel already going, and yeah, our team is loving your team.
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So fantastic.
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We're super excited.
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Yeah, we're moving.
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We're definitely moving.
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We've just got to iron out how we're gonna do the service who, you know, how how we're gonna uh own it a few of the few bits, got lunch and learn with you guys next week as well, just to uh unearth some hidden gems, and then uh we'll be good to go.
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We've got a few clients that are already on uh with great success.
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So no doubt when we start to pump the volume, we'll get even more.
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But listen, it'd be good if you just give an intro on yourself, background, tribe, uh, to people that don't know you or haven't heard of tribe, then uh it'd be a good place to start.
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Totally.
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Yeah, I I'm Dylan.
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I uh I'm a Pisces uh but um no, I'm uh I'm Dylan.
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Uh I'm the uh chief revenue officer and one of the co-founders of of Tribe.
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Um I've been an executive in the creator economy for uh 10 years, uh, which is wild.
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It's it it flies by.
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I started when I was like 19, started very heavily in the YouTube scene, getting uh brand deals for YouTubers, and then before that, then went to the platform end and then started scaling some platforms and uh you know worked for a giant hold co called Super Ordinary, which under it had a platform that I was very instrumental in growing.
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Uh and then fast forward to Tribe, Tribe has been God, I I really I don't want to misquote here.
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I think it's been five or six months, but it has felt like my entire life.
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Like I've it's been so all consuming, I've forgotten that there's been a life before this.
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But what is tribe?
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Tribe is uh uh depending on who you are, my answer is always gonna be different.
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But I often describe it to people as hey, tribe is TikTok shop, but for the rest of the internet, right?
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Yeah.
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That is if I'm talking to a CMO who maybe you know doesn't know media buying or the paid ads game.
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If I was speaking to somebody more on the paid ad side, I'm gonna expand on it a little bit deeper and say, Tribe allows creators who make UGC to participate in the success of their paid ad.
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So simply put, example would be if you have a clothing brand and a creator makes a video for you and you put paid behind that video, creator can get whatever commission that you have, you know, pre-arranged in your program.
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So that could be 10% of GMV.
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It could be 15% of the ad spend that is put across the video in lieu of GMV.
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It's really setting up a way for these creators to participate in the success because it is taking the thesis and what was proved out from TikTok shop, which is this idea of you know, creators are eating what they kill.
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They're salespeople.
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They're not looking for handouts, they're looking to say, let me
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drive value for you, let me sell for you, and then I want to participate in the success of my sale, right?
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Which is the biggest everybody wins business model.
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It's taking that mentality, but applying it to paid ads and really the rest of the internet, right?
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Beyond just TikTok shop organic.
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So did answer, but I hope that that's that's clear.
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Listen, clear as day for me.
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I think the problem that this solves, the single biggest problem we have is everybody knows that in the meta world now, like creative volume is key, right?
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And what is the single biggest blocker to brands getting creative volume at scale?
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The cost of creative, right?
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The fact that if they don't have the operations built out or the partnerships dialed in, then they're often paying a lot of money to creators for for craves that literally don't perform or might not get any spend, right?
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But they still have to have that upfront outlay of getting that creative in.
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This solves that problem because it's a win-win-win, right?
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It's like brands get creative volume, creators get to eat what they kill, and there's no initial outway outlay for brands.
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They only pay when it's 100%.
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And then Gatner, a better relationship with those affiliates, too.
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Totally.
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And you just hit on like almost the explanation of tribe to somebody who knows their stuff with media buying, which by the way, I do not know my stuff with media buying.
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Trust me, one of our co-founders is one of our co-founders is one of the most uh preeminent leaders in the world of media buying for D2C.
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And you should see the cringe reactions he makes when I try to speak to it.
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I'm more on creators, but thankfully I can speak lip service to it and say, like, you know, the reason that Roaz breaks when you scale is that the best or ads burn out, right?
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Um, that's the whole reason that so many companies are reaching a ceiling.
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But when you've got, say, 50 creators who are making dozens of videos for you every single month, you always have fresh winners ready, right?
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So it allows you to scale without Roas collapsing.
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That is really what it is, because it's funny, if if you kind of boil down everything I was saying, what really Tribe is is a way to get a high volume of high converting, really well performing creative that is going to allow you to scale spend while either you know holding your CAC target if you're on CAC, or um, you know, not making your ROAS totally collapse and instead allowing your ROAS to sustain while you scale spend.
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Like that is almost the media buyer explanation for it.
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Yes.
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Definitely.
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And I think you also get a wide array of uh diverse videos, angles, personas, people doing the creatives, which also opens up new total addressable markets, which is something else that helps.
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A lot of brands when they produce content internally, it always ends up looking the same because they follow the same brand guidelines with the same CMO and the same like creative team, and ultimately end up under the same roof.
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So you'll get a ton of diverse creative as well that comes through from Tribe in comparison to doing it in-house.
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And I also think, and I'd be I'd be interested to get your opinion on this.
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I think the quality of video that you'll get via tribe versus paying for the video up front will be higher because there's more incentive for them on the back end for this to be a killer creative.
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100.
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I mean, that what you just said is the main.
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I mean, if there's any takeaway for a brand or somebody who wants to understand, even if you're not a brand, somebody who just wants to understand the value of this model, it is literally will what you just said there.
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Like times a thousand underlined a hundred times, that is the entire point, right?
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Which is the broken flawed model that existed before with a lot of UGC creators was this idea, you know, a little bit of like pretentiousness at times, if I'm to be frank, of yeah, I'll make you five videos brand, but I'm gonna want$3,000.
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You know, if if you're deluding yourself as a brand, you're gonna say, oh, well, the creator has an incentive to keep making amazing videos for me because they want to get renewed.
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Yes, but it's not the same, right?
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It's like telling a salesperson, hey, yeah, you get to maintain your salary as long as you perform well.
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As you know, that's just not the same.
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So that mentality versus the tribe mentality, and again, I say tribe, but this thesis was proven out on TikTok shop.
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The tribe mentality is hey, creator coming in saying, I want nothing guaranteed.
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I make videos knowing that there's a chance, it goes nowhere, and I wasted 30 minutes of my life.
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However, if I understand the psychology of your customers so
effectively, if I'm able to look into a camera and so relatably and effectively communicate the value of this product, I get to participate with hopefully uncapped upside in the success that I have driven, right?
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And that is such a different model.
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And it's like it is it is comparing two completely different things.
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Like that is what is going to drive brands real success, is a creator really feeling like, wow, in order for me to get compensated, my compensation, it could go, I mean, it could go crazy.
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I could make myself crazy money, but I have to deliver for this brand, and I'm only making money if I deliver for this brand.
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And I think while actually happened is as they deliver and they start to see the wins, the quality will probably increase because they're gonna be like, oh, like I used to charge$300 a video on average, right?
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For a package of, you know, maybe$10.
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I charge, you know,$3,000 or$5,000, whatever it may be.
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Whereas if they're gonna be pulling more commission out of Tribe because the brand's winning so hard on those videos, that second, third, fourth batch of videos are just gonna get uh higher, higher quality, higher standard, probably more volume of videos because they're like, oh, I'm gonna lean all the way in on this brand.
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So rather than sharing this one top creator across like 10, they're gonna be like, oh, well, this one's paying me X amount more.
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I'm gonna give them 70% of my time versus what you get at the minute is you'll just pay per video, which means they're just gonna give you the same time as everybody else.
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A hundred percent.
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And like, listen, you just hit hit on something really important here.
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You know, Tribe is a marketplace.
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There are brands who have a dumb approach to this, right?
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There are a lot of brands who go, hey, how can I sort of nickel and dime here?
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And how can I, you know, get away with paying creators a lot?
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It's a losing strategy for myriad reasons, but not least of which you want creators to make as much money as you can.
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If you are weighing against giving creators a 9% or 10% commission, give them the 10% commission.
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Because guess what?
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If they are making more money from this, what the whole and by the way, why do we call it tribe?
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The entire reason it is called tribe and not called UGC Creators at Scale.com is because you want these creators to have such success with your brand
that they're not going.
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Imagine they have the capacity to make 20 videos in a day, right?
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Because this is hard work.
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These creators are grinding.
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Anyone who says this is a passive whatever thing, they have no idea what they're talking about.
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I mean, the work ethic it requires to be good at this is unbelievable.
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But guess what?
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That creator who wants to make 20 or 30 videos in a day, your goal as a brand is to get that creator to say, hey, listen, the opportunity cost makes the most sense for me to be all in on only making videos for this one brand.
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And again, why is it called tribe?
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Because imagine your, what's a totally random brand?
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You're your um AG1.
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Your AG1.
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Your aim, who is on tribe and performs exceptionally well because they totally get the model.
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Their goal is not for creators to go, oh yeah, I'm a UGC creator.
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No, no.
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They want creators to go, I'm an AG1 creator.
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Yeah, that is what I do.
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My focus, my attention, my lead source of income is AG1.
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I'm a part of their tribe.
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That's why I'm not sure.
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That's why sponsored athlete play.
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Yes.
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It's exactly like the sponsored athlete play.
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When you, you know, when when you think about when e-commerce came around, you had like the um you had the fitness and the power brands that came that came about, uh, you know, Gymshark and Cole.
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Like, how did Gymshark get bids?
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Right.
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They had Gymshark sponsored athletes where they wasn't content creators, they were Gymshark content creators, and that's how they managed to blow up.
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And now through Tribe, you can do that yourself by building obviously a tribe of creators that earn that much via you that actually they're now your content creator, you don't have to share them with everybody anymore.
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Exactly.
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Um, exactly.
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You hit the nail on the head.
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Um, I completely agree.
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Tell me who this is for.
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So, what what brands are this for?
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What brands are they not for?
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What what stage do brands need to be at before this is this is relevant
to them, in your opinion?
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Uh, I think this is brands the the best candidate for tribe is, and I don't want to give a political answer and just say it's for everybody.
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If I'm to really make this actionable, brands with a proven product in offer and it's already scaling on meta, yeah, in maybe creative volume is the main bottleneck there, right?
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Great volume.
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Totally, because that goes into what we were saying.
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A lot of folks are like, hey, well, I can't scale spend without ROAS collapsing, or you know, I want my CAC to remain the same.
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So it's really that.
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It's where creative volume is the bottleneck, but they have the capacity to spend.
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That is what tribe is for, and that's where the success stories have been unbelievable, right?
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Because again, if you have your army of creators, your tribe, lack of a better term, of creators who are making, you know, this is 50 creators making dozens of videos for you.
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Well, then guess what?
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You're gonna be in a position where you're getting so much fresh creative that you are not burning out.
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Things are staying fresh, you are constantly having new winners.
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So that's really who it's for.
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So exactly.
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That is who that's who the brands that, and by the way, we I say meta.
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At the same time, I really do want to highlight there are capabilities on Tribe now, and by the time this comes out, there will probably be more platforms as well.
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Currently, you're able to do app loving uh ads, you're able to do TikTok ads, and you're able to do meta ads, right?
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By the time this comes out, there will be other very large platforms that I will wait.
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I'd rather not spoil it that you can do the same model.
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And so it's really for brands who are doing paid ads and okay, you know, their bottleneck is creative volume.
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I think that makes a lot of sense.
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I think creative volume and I think the cost of creative as well is a massive point that I want to have at home because I think there's a lot of brands that are like, you know, e-com brands is deaf by a thousand cuts, right?
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It's like it's a low margin, cash-intensive game, you know, cash conversion cycle is probably one of the worst that you'll find out that like it is what it is.
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PO orders have to get bigger every quarter if you want to grow.
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Like your
cash just gets consumed.
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So like their fixed costs as a percentage of revenue need to be as low as possible.
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And there are some brands spending 50, 100k a month on developing creative with absolutely no guarantee of it working.
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Like those brands can come to Tribe and probably cut their costs down or guarantee that that 50 to 100k they're spending is only going out when it works, based on a rule that they've set, which is this is what we say.
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This these are these are the parameters that we say are winning.
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If you hit those, then we'll pay you whatever.
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Right.
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100%.
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So is there any brands that is there any specific niches that are doing better than others?
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You know, sounds like a political answer, but my honest uh we have every category represented on Tribe, right?
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We have over 30,000 brand accounts at this point.
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I mean, and it is rapidly growing.
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These are brands registering for an account on Tribe.
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Yeah, we have every category represented, whether it is SaaS, whether it is D2C, whether it is beauty, fashion, uh food, uh, I don't know why I'd say food.
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Food is not a good example here.
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You know, it's yeah, God, maybe that's what it is.
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It's 9:19 a.m.
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I haven't had breakfast.
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But uh listen, I think it's really just every category is represented.
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To me, I don't know if it's category is the issue.
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What I would say the bigger issue is that brands should honestly just be cognizant of is one, do they have the team and infrastructure, right?
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Like we always say this with Tribe.
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This is big.
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If you're gonna come in, you need to either work with an amazing agency or you need to make sure you have somebody who is on your team who is deeply invested in using the platform, or both, by the way.
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A lot of folks do both.
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Both is very, very common to be very clear.
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Otherwise, you know, you get what you put into this platform.
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That's the truth.
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Like, this can absolutely do wonders to a brand's GMV.
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And it we have a track record of doing that.
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There's a reason why there's a conversation on X or TikTok of brands saying, wow, Tribe has been totally revolutionary for my business.
00:17:55.920 --> 00:18:01.200
My business is defined as BT and AT, before Tribe and after Tribe, right?
00:18:01.279 --> 00:18:02.799
Like that is a common sentiment.
00:18:02.880 --> 00:18:06.960
It means the world, but I'll tell you, every one of those brands have something in common.
00:18:07.119 --> 00:18:08.880
It's a serious time investment.
00:18:09.039 --> 00:18:11.200
They're not treating this as some passive income.
00:18:11.279 --> 00:18:13.119
It's somehow magically going to work.
00:18:13.279 --> 00:18:15.920
Like managing a creator group takes time, right?
00:18:16.240 --> 00:18:19.119
Coming up with a strategy takes time.
00:18:19.279 --> 00:18:21.519
And exciting a creator group takes time.
00:18:21.680 --> 00:18:25.440
You know, working and modifying things with your media buyer takes time.
00:18:25.680 --> 00:18:29.440
So you need to have a proper commitment in order for it to work.
00:18:29.680 --> 00:18:37.119
I would also say this: a thing for brands to keep in mind with this model at large, for again, this is answering the question of who is a really good candidate.
00:18:37.279 --> 00:18:37.759
Yeah, yeah.
00:18:38.000 --> 00:18:39.680
A UGCable product.
00:18:39.839 --> 00:18:43.359
Some products are more UGCable than others.
00:18:43.519 --> 00:18:51.599
And I think people should really, this is now like a new piece of advice I have where a lot of times by the time I jump on a phone call with somebody, they're like, Yeah, too late.
00:18:51.759 --> 00:18:54.000
I wish you talked to us nine months ago.
00:18:54.240 --> 00:18:59.759
But being cognizant of like, will my product really flash?
00:19:00.160 --> 00:19:03.119
Is it really sellable with a UGC creator?
00:19:03.279 --> 00:19:05.759
Like, this is the most ridiculous example in the world.
00:19:05.920 --> 00:19:10.160
I, as someone with severe ADHD, have this is pop darts.
00:19:10.319 --> 00:19:12.880
This is the um, you know, one of these products.
00:19:13.039 --> 00:19:17.519
I literally just do it because I like to just hold it and then do this and then tug it apart.
00:19:17.680 --> 00:19:20.559
I just do that while I'm like working or in deep focus.
00:19:20.960 --> 00:19:23.039
But talk about a UGCable product.
00:19:23.119 --> 00:19:24.960
This they bloomed on TikTok, right?
00:19:25.039 --> 00:19:26.640
And it's such a good example.
00:19:26.880 --> 00:19:27.359
Exactly.
00:19:27.519 --> 00:19:28.559
Like, look at this.
00:19:28.720 --> 00:19:31.119
Could it be something that is more UGCable?
00:19:31.359 --> 00:19:35.039
This is like the most radical end of the spectrum, though, to be clear.
00:19:35.119 --> 00:19:38.960
I also think you can accomplish this with like rhythm health, for example.
00:19:39.119 --> 00:19:42.559
They crush on tribe, um, and theirs is a really good example.
00:19:42.640 --> 00:19:49.200
It's a blood test that you're able to kind of like, you know, I don't know the exact terminology, but like strap on, right?
00:19:49.599 -->
00:19:52.559
That is just like it's it's very visual when you see that.
00:19:52.720 --> 00:19:54.160
It's very UGCable.
00:19:54.319 --> 00:19:56.400
Like it's immediately going to grab somebody's attention.
00:19:56.480 --> 00:19:57.440
It's very interesting.
00:19:57.599 --> 00:20:07.119
Whereas if that didn't look as engaging, I don't know if it would have the same level of success with UGC creators, with, you know, this creative on meta, so on and so forth.
00:20:07.440 --> 00:20:13.039
So though those are the biggest two pieces of advice is serious time investment if you're a brand.
00:20:13.119 --> 00:20:15.759
And if you can commit to a time investment, you should be good.
00:20:15.920 --> 00:20:22.079
But also being mindful, is our product and what could we do to make our product very UGCable, right?
00:20:22.160 --> 00:20:24.319
Where it's not just boring, it's not bland.
00:20:24.480 --> 00:20:26.640
There's some pop, there's some flashiness to it.
00:20:26.720 --> 00:20:26.880
Yeah.
00:20:27.200 --> 00:20:35.279
So of the brands that are doing well and getting the most out of tribe, what and they're putting the time in, what are they doing differently from the ones who sign up and stall?
00:20:35.440 --> 00:20:39.039
So like what what are the what are the points to get the the wheel turning?
00:20:39.359 --> 00:20:46.960
I know this is probably going to be one of those that's a slow starter, but what are they doing on a daily basis that's meaning that they're getting ahead of their competitors on the platform?
00:20:47.680 --> 00:20:48.319
Totally.
00:20:48.480 --> 00:21:00.079
You know, I I think the answer is a glorified extension of what I was saying earlier about, you know, like making sure there's a time commitment, but it deserves a deeper elaboration.
00:21:00.319 --> 00:21:02.880
The brands that are doing well are being smart.
00:21:03.039 --> 00:21:04.000
You know what they're doing?
00:21:04.160 --> 00:21:06.480
They're seeing who performs right out of the gate.
00:21:06.640 --> 00:21:13.440
When creators are performing after they maybe cast a wide net with their program, they're jumping on a phone call with those winners.
00:21:13.519 --> 00:21:15.039
They're making a separate group chat.
00:21:15.200 --> 00:21:17.680
They're saying to them, guys, this is our core group.
00:21:17.839 --> 00:21:19.440
We've labeled it, whatever.
00:21:19.519 --> 00:21:22.559
I'm gonna keep using pop darts as an example because it's literally a front of me.
00:21:22.720 --> 00:21:24.559
Pop darts 1%, right?
00:21:24.640 --> 00:21:27.519
Our pop darts 1% creators be all in.
00:21:27.680 --> 00:21:31.200
By the way, I should also clarify, I don't even know if Pop Darts is on tribe.
00:21:31.279 --> 00:21:34.640
So this is a totally organic pop darts.
00:21:34.720 --> 00:21:38.400
But if they should launch with this video as an endorsement, this would be a great UGC.
00:21:39.279 --> 00:21:40.079
Yeah, this is good.
00:21:40.160 --> 00:21:42.720
You just say uh I I actually they might be.
00:21:42.799 --> 00:21:49.279
I actually I I mean, honestly, we're at a point where there's so many thousands of brands, I just I don't even know uh which brands are and aren't.
00:21:49.440 --> 00:21:54.559
But let's say, for example, they would say pop darts, they'd go, hey, pop darts one percent.
00:21:54.640 --> 00:21:59.279
This is our private group where we have these creators, and they're really getting these creators energized, right?
00:21:59.359 --> 00:22:04.799
They're sending To them, hey guys, we're gonna fly you out to the HQ if these metrics keep being met.
00:22:04.960 --> 00:22:06.799
We want to continue building with this group.
00:22:06.960 --> 00:22:13.279
You guys are a core group, like things like that that get them so energized and so emotionally involved.
00:22:13.680 --> 00:22:14.240
That's huge.
00:22:14.400 --> 00:22:27.119
And then, two, exactly, the more technical answers is if you see a creator that is really performing well, which is easy to do, you'd go into tribe, you go into analytics, it's gonna stick out like a sore thumb, right?
00:22:27.440 --> 00:22:29.759
Who is performing really well, who's a winner?
00:22:30.000 --> 00:22:34.000
Well, take that creator and say, Well, let's see how many videos they've made for us in the past 30 days.
00:22:34.160 --> 00:22:36.160
Damn, they made seven videos for us.
00:22:36.319 --> 00:22:44.000
If I can only imagine if seven videos in this person had two that performed this well, what would happen if we had 35 videos in a month?
00:22:44.079 --> 00:22:44.640
That's a lot.
00:22:44.880 --> 00:22:52.319
So then setting up bespoke incentive structures with certain creators who are performing to go, hey, how can we do this?
00:22:52.480 --> 00:22:53.279
Maybe it's a retainer.
00:22:53.519 --> 00:22:53.839
Exactly.
00:22:54.000 --> 00:22:55.039
Maybe it's a smart retainer.
00:22:55.279 --> 00:22:58.559
Maybe how else can we build with you to get more videos from you?
00:22:58.720 --> 00:23:05.920
And by the way, because those videos, fresh, talk about a way to be able to scale spend without you know CAC or ROS collapsing.
00:23:06.160 --> 00:23:07.279
That is the way to do it.
00:23:07.359 --> 00:23:10.720
So yes, is there a way initially?
00:23:10.799 --> 00:23:12.400
So initially it's gonna be a wide net.
00:23:12.640 --> 00:23:16.960
So someone just logs on, like initially it's gonna be a wide net to find what creators work for them.
00:23:17.119 --> 00:23:25.200
And then when they start to niche down, understand who works and how they work and why, and you start to build out a you know, maybe a WhatsApp group chat, Discord or whatever.
00:23:25.359 --> 00:23:28.720
Is there a way on Tribe that you can then niche down who you're looking for?
00:23:29.119 --> 00:23:31.119
Is there a way to be able to do that?
00:23:31.759 --> 00:23:32.400
Totally.
00:23:32.559 --> 00:23:37.359
You can get pretty darn granular in terms of what you're looking for on Tribe.
00:23:37.519 --> 00:23:47.599
And I, you know, obviously all the obvious things a creator's age, gender, um, what niches they are predominantly creating in, what countries they're in.
00:23:47.839 --> 00:23:48.960
You can do all those things.
00:23:49.039 --> 00:23:54.000
I think the thing that's the coolest to highlight is a brand is also able to look at performance.
00:23:54.160 --> 00:24:02.400
They're able to say, hey, I want creators who have generated$5,000 in sales in the past 30 days minimum.
00:24:02.480 --> 00:24:12.559
Don't show me anybody who hasn't generated a minimum of$5,000, which there are, I mean, thousands of creators that have, I mean thousands of thousands of thousands who would meet that criteria.
00:24:12.720 --> 00:24:13.680
You could up that.
00:24:13.839 --> 00:24:20.640
You could say, hey, show me show me creators who have an approval rating of 70% or higher.
00:24:20.799 --> 00:24:29.759
An approval rating basically means when they send a video to a brand, they have a 70% track record of that brand going, yep, this video's good to go.
00:24:29.920 --> 00:24:31.440
I don't need to ask revisions.
00:24:31.599 --> 00:24:32.000
Exactly.
00:24:32.079 --> 00:24:34.160
No revisions, no anything, it's good to go.
00:24:34.319 --> 00:24:44.079
That would be really important for a brand that maybe they're signing up on November 6th and they're like, I really need the uh, you know, success of Q4 here.
00:24:44.240 --> 00:24:46.079
So I need to get going very fast.
00:24:46.240 --> 00:24:51.680
So let me get creators who have a great track record with getting videos approved right out of the gate.
00:24:51.920 --> 00:24:55.440
Who, you know, it's not like a long back and forth to get a quality video.
00:24:55.759 --> 00:24:56.480
Okay, perfect.
00:24:56.640 --> 00:25:01.279
And when when they've got this work and they've got the flywheel of creators, what are they doing each week inside Tribe?
00:25:01.440 --> 00:25:02.160
What are they doing?
00:25:02.240 --> 00:25:02.960
What's everybody doing?
00:25:03.119 --> 00:25:05.200
Approvals, feedback, group calls, like that.
00:25:05.359 --> 00:25:07.359
So it's definitely a lot of approvals.
00:25:07.440 --> 00:25:11.119
We have a lot of really cool features coming out soon that I can't wait for.
00:25:11.200 --> 00:25:18.880
That is gonna make it a lot easier for brands to be able to sift through the submissions from creators.
00:25:19.039 --> 00:25:20.559
That's gonna be fantastic.
00:25:20.799 --> 00:25:21.519
That sounds good.
00:25:21.680 --> 00:25:25.359
Listen, I think that is a that's a labor-intensive moment.
00:25:25.440 --> 00:25:27.839
That one it is time consuming.
00:25:27.920 --> 00:25:31.759
Yeah, and when we have these features, it's gonna save brands a ton of time.
00:25:31.839 --> 00:25:37.599
And we already know the reactions we're gonna get from folks is gonna be overwhelming, and we're very excited for it.
00:25:38.640 -->
00:25:41.680
So a lot of the time within Tribe is going through submissions.
00:25:41.759 --> 00:25:42.559
There's also chat.
00:25:42.640 --> 00:25:47.759
You're going through the group chat, the individual chat, speaking and interacting with these creators.
00:25:47.920 --> 00:26:04.160
Um, and then there's also, you know, you might launch the ads, you might be going through the analytics to say, okay, who's performing, which creators are performing, you know, uh, go through all of their metrics to see spend behind their videos, you know, what the uh, you know, all relevant metrics.
00:26:04.480 --> 00:26:09.440
Um, yeah, I mean that that is primarily what somebody would be doing on a day-to-day basis within Tribe.
00:26:10.000 --> 00:26:11.599
Yeah, I think that makes a lot of sense.
00:26:11.680 --> 00:26:15.920
And I think that kind of is just a flywheel of Tribe in a in a bit of a nutshell.
00:26:16.079 --> 00:26:19.839
Like it's I think the beauty of it is the simplicity of it, right?
00:26:19.920 --> 00:26:22.480
It's like you're looking for creators that move the needle for the brand.
00:26:22.559 --> 00:26:23.759
You can nice them down.
00:26:23.920 --> 00:26:32.960
When you find the ones that do work, you want to be adding them to VIP programs, making sure you get more volume out of the ones that do work, use them to inform decisions on what you're gonna go and get next.
00:26:33.200 --> 00:26:38.559
And I think one of the things on a media buying standpoint is you can also go to tribe with an idea of what you need.
00:26:38.799 --> 00:26:52.480
You might already have like one total, like let's say you're a hydration brand and you've got the you know sports recovery recovery angle nailed down, and you've already scaled it super hard, but you want to open up the you know menopause or women angle.
00:26:52.559 --> 00:27:00.240
Like you can take that idea to tribe and use it as a launch pad to get yourself in a new total addressable market because you can niche everyone down.
00:27:00.720 --> 00:27:01.279
Love that.
00:27:01.359 --> 00:27:04.720
And by the way, I just want to expand on that because you're so correct.
00:27:04.880 --> 00:27:09.119
That is the thing we hear from brands that is always the coolest, most validating.
00:27:09.279 --> 00:27:18.400
I love hearing this is yeah, we found totally different niches, um, audiences than we had anticipated.
00:27:18.559 --> 00:27:25.119
Or, you know, we now have a new archetype of UGC creator that we never would have thought performed.
00:27:25.599 --> 00:27:25.759
Right.
00:27:26.240 --> 00:27:40.000
But it's because, you know, we were able to see performance, we casted a wider net, we let the free market almost do what it will, that free market being great videos and you know, uh the but this is what happens when it doesn't cost you.
00:27:40.640 --> 00:27:42.160
This is what happens when you're not paying up front.
00:27:42.319 --> 00:27:55.680
It's like you're willing to take a few more punts of different arcs, different personas, different angles, because you're not paying up front for them where you're like, well, it's not really our persona, it's not an you know, and it's not a sports recovery, middle-age, you know, uh 25-year-old bloke, right?
00:27:55.759 --> 00:28:00.319
It's like, I don't really know if this, you know, 45 plus woman's gonna sell for the brand.
00:28:00.480 --> 00:28:05.680
But if you don't have to pay up front and you can just put it into a campaign and it turns out to be a hit, then you're off.
00:28:06.160 --> 00:28:06.880
And you know what?
00:28:06.960 --> 00:28:11.759
It's funny, that's always the thing that our team, I know they they smile at the most.
00:28:11.839 --> 00:28:19.359
It's always a silent grin if they're speaking with a brand, and that brand says, yeah, we do UGC, UGC works, you know, we have some creators, we pay them on retainer.
00:28:19.680 --> 00:28:31.440
It's always a little bit of a grin because what that means is, okay, this brand is a believer of UGC, but oh my gosh, what they're about to experience when they step into Tribe.
00:28:31.599 --> 00:28:37.200
Like, listen, if I'm even taking off my Tribe hat, I'm just telling anybody, like, do it on your own.
00:28:37.359 --> 00:28:37.920
I don't even care.
00:28:38.079 --> 00:28:43.359
I mean, Tribe is the best way to do it, but like, I I want to emo almost like totally separate my bias from this.
00:28:43.519 --> 00:28:45.440
I cannot put in two words.
00:28:45.599 --> 00:29:03.200
If you are a brand and you are working with creators for UGC off of a retainer basis, and you are even half satisfied with the results, oh my god, you are not scratching the surface of success that you will be experiencing.
00:29:03.359 --> 00:29:08.880
If instead you're working with creators who are saying, hi, let me eat what I kill.
00:29:09.039 --> 00:29:12.079
Let me do not give me any guarantee right out of the gate.
00:29:12.319 --> 00:29:15.759
Let me show that I can kill and let me participate in the upside.
00:29:16.079 --> 00:29:23.359
The quality difference that will then translate into direct sales, it will be ungodly.
00:29:23.440 --> 00:29:27.440
I mean, it will, it's truly like unfathomable when when people see this.
00:29:27.599 --> 00:29:30.079
So, again, that's why it's always our team's favorite thing.
00:29:30.160 --> 00:29:32.960
When they speak with a brand, they say, Yeah, UGC, it's it's great.
00:29:33.119 --> 00:29:34.480
We work with some creators on retainer.
00:29:34.720 --> 00:29:37.119
It's always like, wow, they're about to get hooked.
00:29:37.440 --> 00:29:37.759
Here we go.
00:29:38.720 --> 00:29:50.960
It takes them out of that brand box because it's like they get so caught up, especially like mature brands that are already they've got product market fit, they're already scaling on meta, they have such a rigid view at times of like creative guidelines, what they believe, where they need to go.
00:29:51.119 -->
00:30:01.839
When you open up something like Tribe and there's is it's no risk, it's like I can go down this angle because ultimately, you know, if if it I only pay if it works, right?
00:30:02.160 --> 00:30:14.240
But then you're also, on the other hand, you're working with these creators that are like they're professionals, like this is like they they literally only get paid when they win, so there's no half-arse in it, they're just coming straight out of the gate.
00:30:14.400 --> 00:30:27.599
And I think once you get a good gaze of that world and you get an understanding of it, and we've been exposed to it with TikTok shop, and you know, that's why I was super keen to speak to you about Tribe when this came on our radar, was because it's like this is just a no-brainer.
00:30:28.160 --> 00:30:34.960
It's like the the the offer is so simple, you almost feel stupid to not take it right as an opportunity.
00:30:35.119 --> 00:30:38.319
It's like a whole mosey, you know,$100 million offers.
00:30:38.480 --> 00:30:43.039
It's like make it so stupid, make it so simple and so obvious that you're stupid not to take it.
00:30:43.440 --> 00:30:44.079
Exactly.
00:30:44.240 --> 00:30:49.279
Yeah, I mean, and listen, I I'd be lying if I said that's not part of the value prop to try, right?
00:30:49.359 --> 00:30:55.920
Like, I I mean, yes, it's it's absolutely like with these creators or UGC for any company, right?
00:30:56.079 --> 00:31:05.759
Yeah, it's totally one of the undeniable things is like, hey, performance UGC is great because like you lose nothing by by trying it out, right?
00:31:05.920 --> 00:31:07.519
Try it out, see if it works for you.
00:31:07.759 --> 00:31:11.839
Yeah, and it'll it'll open up doors into other angles that you've not even thought of.
00:31:12.000 --> 00:31:15.279
So I want to touch just briefly on the UK.
00:31:15.440 --> 00:31:18.960
So obviously, you guys are massive in the US, you're growing at a rate.
00:31:19.119 --> 00:31:21.759
Like to say you're only five to six months old is wild.
00:31:21.920 --> 00:31:27.920
And that just means there's you know, there's as you mature the features and stuff that you bring out, I'm gonna make the platforming even easier.
00:31:28.000 --> 00:31:28.960
That's just what happens.
00:31:29.119 --> 00:31:30.480
But where are you at in the UK?
00:31:30.640 --> 00:31:32.160
Have you got many, many creators?
00:31:32.240 --> 00:31:34.880
Is that on your roadmap of things to conquer?
00:31:34.960 --> 00:31:36.160
Like, where do you sit?
00:31:36.640 --> 00:31:44.319
So it is on the roadmap um to conquer, which is I don't know if that's that's offensive language given the history of the the U.
00:31:44.720 --> 00:31:45.359
No, kidding.
00:31:45.519 --> 00:31:54.160
Um but uh yes, uh no, no, it's totally on the the roadmap and to the point where we're actually hiring ahead of the UK.
00:31:54.319 --> 00:31:55.759
We're really excited about that.
00:31:55.920 --> 00:32:01.119
Um we're actually
if someone listening to this believes that they're that person, reach out to me, please.
00:32:01.440 --> 00:32:02.960
LinkedIn, Max, whatever.
00:32:03.200 --> 00:32:05.599
Um, so we're hiring ahead of UK.
00:32:05.759 --> 00:32:18.240
We currently have like so UK is I obviously looked it up before this call, it's a top four creator market uh after the US, Canada, and Australia, than is the UK in terms of our creator base.
00:32:18.480 --> 00:32:27.359
Like if a brand wanted just creators in the UK, which is always funny because the only thing that would matter there is the accent, because these are not influencers, as you know.
00:32:27.519 --> 00:32:29.920
But if they said totally just the accent.
00:32:30.640 --> 00:32:30.960
Totally.
00:32:31.119 --> 00:32:44.160
If they said, like, hey, I only want um creators who have the accent, so it's more you know, native and and and clear that they are speaking from a place of authority with our product that's based out of here, totally.
00:32:44.240 --> 00:32:45.200
You can get that.
00:32:45.359 --> 00:32:55.680
Um, I mean, yeah, there's already thousands uh of brands that are operating in in the UK um doing very well, succeeding very well.
00:32:55.839 --> 00:32:58.319
Uh, this is also Europe is a very similar idea.
00:32:58.400 --> 00:33:01.440
So, yeah, the opportunity is totally great there.
00:33:01.599 --> 00:33:08.960
And you know, creators can get paid in 45 countries uh in all the currencies, like GBP is absolutely one of them.
00:33:09.119 --> 00:33:11.119
Um, I know it's probably something you were gonna ask.
00:33:11.200 --> 00:33:14.079
So, yes, like totally something that can happen.
00:33:14.880 --> 00:33:15.680
Okay, great.
00:33:16.000 --> 00:33:18.240
I'm glad uh I'm being to it.
00:33:18.640 --> 00:33:20.160
Yes, uh, that was the goal.
00:33:20.319 --> 00:33:21.359
But yeah, no, totally.
00:33:21.440 --> 00:33:24.880
That is that's a part of it, and UK brands are experiencing amazing success.
00:33:25.039 --> 00:33:28.640
Um to the point where we're hiring ahead of the region.
00:33:28.880 --> 00:33:29.599
Yeah, for sure.
00:33:29.759 --> 00:33:32.400
I think if anyone's watching this, um, we'll put these on LinkedIn as well.
00:33:32.480 --> 00:33:35.680
Like, definitely reach out to Dylan if you are that person in the UK.
00:33:35.920 --> 00:33:44.559
Um, and I'm already seeing UK brands have success on on Tribe and you know, well ones that we manage as as well as uh ones that I know of.
00:33:44.799 --> 00:33:51.680
Um and I think it'll definitely be, I mean, it's a it's a no-brainer, you know, to to get on the regardless whether you're UK or US.
00:33:51.759 --> 00:33:54.880
And I think also the thing is in the UK, US creators work here as well.
00:33:55.119 --> 00:33:56.160
The UK loves the US.
00:33:56.400 --> 00:33:59.759
That's just you know, the the uh the accent isn't a big deal.
00:33:59.920 --> 00:34:02.559
I think UK accent doesn't work as well in the US.
00:34:02.640
--> 00:34:05.039
I think US accent does work well in the UK.
00:34:05.279 --> 00:34:07.440
Um so what's uh very interesting.
00:34:07.839 --> 00:34:11.360
Yeah, just uh to finish off, like what's in the roadmap?
00:34:11.440 --> 00:34:15.519
So, like what have we got that you are allowed to say at this point?
00:34:15.599 --> 00:34:19.440
This will probably come out next within the next seven days.
00:34:19.519 --> 00:34:24.000
So, what what can you share with us that's pending for people that are loving Tribe already?
00:34:24.320 --> 00:34:26.159
There is so much pending.
00:34:26.320 --> 00:34:31.679
I mean, our product roadmap is something I'm I'm so excited by, so energized by.
00:34:31.840 --> 00:34:42.480
Like, you know, I'm I'm obviously not a CTO, I'm more of a uh glorified talker and you know, a lot with the our internal team and and you know, the outbound team and our go-to-market.
00:34:42.960 --> 00:34:47.119
But I will say this because I'm very close to what we're doing on product.
00:34:47.280 --> 00:34:48.639
It's so exciting.
00:34:48.800 --> 00:34:56.000
I hate that I can only preview like little things here because we're always very mindful of you know competition and everything else.
00:34:56.159 --> 00:34:57.119
How could we not be?
00:34:57.280 --> 00:35:01.360
But I'll say this the TikTok shop functionality is coming out next week.
00:35:01.679 --> 00:35:05.199
This in the so by the time this comes out, there's a chance it's come out.
00:35:05.360 --> 00:35:08.239
The TikTok shop functionality is going to be crazy.
00:35:08.400 --> 00:35:09.679
Imagine you're a brand.
00:35:09.840 --> 00:35:18.159
As you're sifting through creators, you will literally be able to see and filter by first which creators are already selling for you on Tribe.
00:35:18.239 --> 00:35:19.760
I mean, sorry, on TikTok, right?
00:35:19.840 --> 00:35:20.000
Yeah.
00:35:20.159 --> 00:35:22.559
So imagine I'm a brand who's also in TikTok shop.
00:35:22.719 --> 00:35:26.800
Going through Tribe, I'm gonna say, wow, okay, look at all these creators.
00:35:26.960 --> 00:35:33.440
This creator has done X and GMV across X many videos for our brand already on TikTok.
00:35:33.599 --> 00:35:36.480
So then imagine you go, wow, they have a proven track card, let's bring them in.
00:35:36.639 --> 00:35:59.519
Then what you're able to do is the second that the brand and the creator agree to be uh in the program together, that creator can also then opt in to say, hey brand, sure, if you want to use my videos I've already made on TikTok for Meta, and you know, we're honoring it per the rules of this program, maybe it's 10% of GMV, let's do it.
00:35:59.679 --> 00:36:01.519
Let's get things going.
00:36:01.679 --> 00:36:03.599
Let's let's make something happen here.
00:36:03.760 --> 00:36:07.679
So then that brand can automatically pull in those videos.
00:36:07.840 --> 00:36:19.840
So, in a very similar vein, when it comes to the TikTok shop features, a brand is going
to be able to have a social listening um tab functionality uh that is within their dashboard.
00:36:20.000 --> 00:36:27.280
They can click that and then they'll be able to see all of the different mentions across TikTok of their product.
00:36:27.599 --> 00:36:35.440
Maybe those are creators that they're already working with, but maybe it's creators they say, hey, uh, would love to work with you on Tribe.
00:36:35.599 --> 00:36:37.119
Here's an automatic DM.
00:36:37.280 --> 00:36:38.400
Come join us, you know.
00:36:38.480 --> 00:36:42.400
And if the creator says yes, they're in the program, and then you can pull in those videos.
00:36:42.559 --> 00:36:45.440
So integrating a crazy feature.
00:36:45.760 --> 00:36:52.320
That is a crazy feature, especially the the mentions part is is like, yeah, that's really good.
00:36:52.400 --> 00:37:00.320
To be able to see who is posting content for you that's actually gaining traction and just one click install them into tribe is like a massive time save.
00:37:00.400 --> 00:37:04.719
Like the amount of time you spend actually finding those people at the minute is is extraordinary.
00:37:04.800 --> 00:37:13.679
So to be able to find them and then just one click them through, and then another one click and they're in your ad account, it's like a bit of a no-brainer again to get that done.
00:37:14.000 --> 00:37:15.199
It's gonna be crazy.
00:37:15.280 --> 00:37:16.960
I'm I'm so over the moon.
00:37:17.039 --> 00:37:19.039
I can take zero credit for it.
00:37:19.199 --> 00:37:28.400
Um, our credit has to go to uh Kyle, who is our very like anonymous behind-the-scenes CTO who likes to stay as out of the spotlight as possible.
00:37:28.559 --> 00:37:30.480
Um, but he's he's the CTO.
00:37:30.639 --> 00:37:32.320
He's incredible, incredible, incredible.
00:37:32.480 --> 00:37:36.960
But yeah, I mean, listen, that's just one little glimpse into things we have coming up.
00:37:37.119 --> 00:37:42.960
We have so many features coming up that we are so jazzed about, we're so over the moon about.
00:37:43.119 --> 00:37:44.800
It's we're just really excited.
00:37:44.880 --> 00:37:58.079
I mean, I will say this is the most fun I've ever had building something, and it's solely because of the anecdotes that I'm hearing from creators, the anecdotes that I'm hearing from brands uh about how effective this has been, how game-changing this has been, what's this unlocked for them?
00:37:58.320 --> 00:38:01.679
That's that above revenue any day of the week.
00:38:01.840 --> 00:38:04.559
Like that is the true energizers, these anecdotes.
00:38:04.800 --> 00:38:05.039
100%.
00:38:05.440 --> 00:38:05.760
I agree.
00:38:05.840 --> 00:38:25.840
And I think if you're a brand out there at the minute that's struggling with uh you know fixed cost as a percentage of revenue, the amount that you're spending on creators or creatives without any form of guarantee, if you're struggling with creative volume, creative diversity, or if you've tapped out of your time, for me, Tribe is the place where you need to head.
00:38:26.159 --> 00:38:29.360
If you would like a partner to do that with, reach out to us.
00:38:29.519 --> 00:38:33.199
We'd definitely we'd we'd definitely be happy to help, or at least talk to you about it.
00:38:33.440 --> 00:38:36.400
But even without us, you have to go and get on Tribe.
00:38:36.480 --> 00:38:39.280
This is going to fix all those topics that we just spoke about.
00:38:39.760 --> 00:38:41.760
My dear friend here, Will Tickle.
00:38:42.000 --> 00:38:44.960
Uh, I'm telling you guys right now, amazing.
00:38:45.119 --> 00:38:59.840
And if you are a brand who's considering tribe, like again, as I said earlier, you either have to have an amazingly talented agency, an amazingly talented internal team, or oftentimes, not sometimes, not edge cases, oftentimes, brands that are performing, they have both.
00:39:00.000 --> 00:39:05.840
They have a team internally and an agency, and they're working in tandem, and the results are absolutely berserk.
00:39:05.920 --> 00:39:08.639
And Will's agency uh totally has our endorsement.
00:39:08.719 --> 00:39:10.960
Um, I appreciate that, though.
00:39:11.119 --> 00:39:13.280
And I appreciate you coming on, giving us a rundown.
00:39:13.360 --> 00:39:19.199
This will be great for our internal brands, it'll be great for the people that watch, and it'll be good to get your footprint in the UK.
00:39:19.360 --> 00:39:21.039
So I appreciate your time, brother.
00:39:21.360 --> 00:39:22.159
Thank you, man.
00:39:22.239 --> 00:39:23.519
It's been a joy.