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E18 - Freaky Friday

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WEBVTT 00:00:07.665 --> 00:00:09.855 welcome to this startup is being recorded. 00:00:10.394 --> 00:00:12.255 This recording is improvised fiction. 00:00:12.794 --> 00:00:16.364 Similarities between it and the real world are entirely intentional. 00:00:16.995 --> 00:00:18.405 Now enjoy the recording. 00:00:23.036 --> 00:00:23.515 okay. 00:00:23.576 --> 00:00:25.106 Um, the recording is on. 00:00:25.466 --> 00:00:27.475 Um, let's just jump right into it. 00:00:27.475 --> 00:00:32.875 So, well, I guess I should explain this situation for any anyone listening. 00:00:32.904 --> 00:00:33.503 a good idea. 00:00:34.375 --> 00:00:37.076 Yeah, it's so easy to explain. 00:00:37.435 --> 00:00:52.106 Um, last week, obviously, when I met with John, he has spent reading, uh, the hard thing about hard things, because he feels like he's a very involved CEO and wants to get, become better at his job, which, you know, I admire him for. 00:00:52.765 --> 00:00:54.926 But anyway, he heard our recording from last week. 00:00:54.926 --> 00:00:56.515 He heard about all the conflicts. 00:00:57.280 --> 00:01:02.470 Creative and tech, and he thought that this freaky Friday thing of this book was the best way to solve it. 00:01:02.831 --> 00:01:12.070 Um, so you know, Matt and Thea, he made you to switch places for a week and we're now like what T minus two and a half days into the switch. 00:01:12.430 --> 00:01:13.600 Uh, and 00:01:13.659 --> 00:01:14.709 would be T plus, 00:01:15.790 --> 00:01:16.570 sorry. 00:01:16.778 --> 00:01:17.409 know, it's. 00:01:18.700 --> 00:01:20.411 Yeah, it's okay. 00:01:20.441 --> 00:01:22.570 T plus two and a half days and we eat. 00:01:24.100 --> 00:01:27.131 Yeah, the website is like having serious problems. 00:01:27.191 --> 00:01:32.831 Um, the branding strategy progress is like way off track. 00:01:33.010 --> 00:01:34.271 I don't think we're going to get done by this 00:01:34.459 --> 00:01:36.319 Uh, we don't know for sure that it's off track. 00:01:36.319 --> 00:01:40.159 I just want to say I have very little visibility into it. 00:01:40.159 --> 00:01:43.968 It could be happening out of, you know, my ability to see it. 00:01:43.998 --> 00:01:44.509 Well, we'll talk. 00:01:45.221 --> 00:01:45.641 okay. 00:01:45.700 --> 00:01:46.331 Well, yeah. 00:01:46.391 --> 00:01:49.661 Anyway, um, let's do, let's do interest super quick. 00:01:49.661 --> 00:01:49.811 Okay. 00:01:50.605 --> 00:01:53.486 I'm Kate, this has set this company. 00:01:53.546 --> 00:01:54.626 We're a couch marketplace. 00:01:54.656 --> 00:01:59.756 When we went, our website has the ability to tell couches, which is like not right now, chief of staff. 00:02:00.808 --> 00:02:03.808 I'm the chief creatives are, or was I. 00:02:05.156 --> 00:02:06.055 What are you today? 00:02:06.418 --> 00:02:06.897 here. 00:02:08.006 --> 00:02:08.695 Just here. 00:02:08.725 --> 00:02:10.825 That's what Matt's job normally is. 00:02:11.437 --> 00:02:15.518 No, I, I guess I am the CTO right now. 00:02:15.518 --> 00:02:17.138 Is that what I'm supposed to say? 00:02:17.343 --> 00:02:17.644 Yep. 00:02:18.205 --> 00:02:18.626 I think so. 00:02:20.403 --> 00:02:21.454 I'm Eric, Troy Carter. 00:02:21.574 --> 00:02:23.614 Um, no, we're just going to keep going. 00:02:23.674 --> 00:02:24.484 I'm Eric Carter. 00:02:24.484 --> 00:02:30.693 I'm the chief product officer at CIT, and I feel like the son of divorced parents. 00:02:31.903 --> 00:02:34.153 uh, I am matt.yachts. 00:02:34.183 --> 00:02:45.973 Uh, that's also my website and I am the czar pro tem of the creative team here at CIT, uh, formerly CTO once and future C T O. 00:02:47.056 --> 00:02:47.385 yeah. 00:02:48.075 --> 00:02:48.616 Anyway. 00:02:49.786 --> 00:02:50.175 Okay. 00:02:50.205 --> 00:02:51.945 Can someone give me, give us an update though? 00:02:51.945 --> 00:02:56.325 I think the most pressing thing is, is the website, the website, like the orders. 00:02:56.445 --> 00:02:59.415 It seems like one out of every 10 orders is even getting through. 00:03:00.316 --> 00:03:01.816 T a what is going on? 00:03:03.647 --> 00:03:05.147 It's a mess. 00:03:05.237 --> 00:03:18.858 Um, I feel like this has not helped, uh, my relationship with Matt's team in any, if anything, it is just intensified our rage towards each other. 00:03:18.918 --> 00:03:28.367 Um, we are right now, not even looking at each other, um, which is not helpful because Matt, I will say that. 00:03:28.957 --> 00:03:35.527 Deep appreciation for you because the challenges you face are numerous and real. 00:03:35.858 --> 00:03:46.087 Um, just, uh, feels like there is just a constant spray of bullets and those bullets are problems with our old code and, 00:03:46.204 --> 00:03:46.774 Oh, yeah. 00:03:46.837 --> 00:03:49.478 my God, the security issues. 00:03:49.478 --> 00:03:50.228 I mean, 00:03:50.401 --> 00:03:53.580 What have we had a security breach this week, 00:03:54.467 --> 00:03:56.987 What week have we not had a security breach? 00:03:57.330 --> 00:03:57.931 but 00:03:58.368 --> 00:04:06.318 Oh, they probably put you, uh, on the Pedro system for when we get automatic, uh, that's live on the internet. 00:04:06.348 --> 00:04:13.038 It's, it's open season from penetration, testers and script kitties, and folks that are looking for issues. 00:04:13.368 --> 00:04:20.269 Our firewall is very temperamental and so, uh, we pretty much get paged every time someone's looking, whether they find something or not. 00:04:20.269 --> 00:04:20.569 So. 00:04:21.173 --> 00:04:22.014 Uh, yeah. 00:04:22.343 --> 00:04:22.853 I'm sorry. 00:04:22.884 --> 00:04:23.543 Thank got you. 00:04:23.603 --> 00:04:28.973 Uh, there's a filter you can put to take out like 99% of that stuff. 00:04:29.004 --> 00:04:30.353 Cause it's all false positives. 00:04:30.742 --> 00:04:31.192 Yeah. 00:04:31.223 --> 00:04:40.762 I mean, I've just that Patriot has been going off at all times during my yoga class, during my morning meditations, during my usual
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bowls. 00:04:40.762 --> 00:04:43.552 I mean, eighties, it is non-stop. 00:04:45.225 --> 00:04:47.266 Yeah, I, uh, I don't know what to say. 00:04:47.266 --> 00:04:54.706 I tried to leave instructions, uh, and let them know, like, this is temporary and it's not something that we want. 00:04:54.706 --> 00:04:56.656 It's not something I wanted or that you wanted. 00:04:56.745 --> 00:05:07.425 Uh, and if they could just power through, I mean, even just following, you know, our routines and not taking on new projects for a week, the team should have been able to keep it together. 00:05:07.665 --> 00:05:10.365 Uh, I chalk it up to a lack of emotional Mitchell. 00:05:11.862 --> 00:05:17.593 so Thea is this, is this a new project they're trying to deploy a new project or something, and that's why the website's not working. 00:05:18.552 --> 00:05:21.103 I mean, what could possibly be on the roadmap right now that needs to be done to this. 00:05:22.420 --> 00:05:27.281 I, I couldn't tell you that the two teams have started waging a ticket war. 00:05:28.221 --> 00:05:29.151 JIRA instance. 00:05:29.151 --> 00:05:33.860 And so there's all the actual content and the roadmap is scattered and it's just 00:05:33.870 --> 00:05:36.781 oh wait, is this, is this web versus mobile going at it again? 00:05:36.951 --> 00:05:47.600 no, no, this is, this is marketing and creative versus all of engineering, but there are 74,000 JIRA tickets that have been created in the last three days, 00:05:48.045 --> 00:05:48.675 Oh, sorry. 00:05:48.675 --> 00:05:49.516 That might be important. 00:05:49.545 --> 00:05:52.696 Can you tell me exactly the number 74,000 00:05:53.281 --> 00:05:55.920 74,536. 00:05:56.855 --> 00:05:58.815 before 5 36. 00:05:58.846 --> 00:05:59.295 Okay. 00:05:59.956 --> 00:06:00.315 Okay. 00:06:00.375 --> 00:06:01.365 I need to do some math. 00:06:01.485 --> 00:06:02.625 Um, that's helpful. 00:06:02.625 --> 00:06:02.956 I'm sorry. 00:06:04.605 --> 00:06:05.055 No, no. 00:06:05.055 --> 00:06:05.714 It's okay. 00:06:05.774 --> 00:06:21.764 Um, yeah, I, so as far as I know, there are no new projects that were supposed to be happening, but, uh, Matt's team is working very hard and a completely shut me out when I ask what it is. 00:06:21.795 --> 00:06:22.634 Um, I've tried. 00:06:23.115 --> 00:06:23.894 Everything. 00:06:23.925 --> 00:06:26.954 I've to provide them food. 00:06:26.985 --> 00:06:31.904 I have tried to provide them with loving kindness. 00:06:31.964 --> 00:06:39.285 Um, I've tried to provide them with lesser vices. 00:06:39.314 --> 00:06:42.105 Um, really anything I could do. 00:06:42.105 --> 00:06:47.475 I mean, I usually don't resort to bribing people for love and just project, my best self. 00:06:47.504 --> 00:06:51.134 But, this is it's a new level. 00:06:52.846 --> 00:06:53.295 Kathy. 00:06:53.295 --> 00:06:59.415 I don't know if we want to try and like go into the weeds on problem solving this right now, but, um, have you tried. 00:07:00.331 -->
00:07:03.300 Um, embarrassing them with their ignorance. 00:07:05.250 --> 00:07:07.771 They usually respond to that really well. 00:07:07.831 --> 00:07:14.581 Um, because their domain is the code that they work with, the systems, uh, and maths that they deal with every day. 00:07:14.610 --> 00:07:23.011 And, um, whenever they step outside of that, uh, it's usually pretty easy to sting them and send them right back to work. 00:07:23.100 --> 00:07:40.050 So if, if folks are, uh, taking the piss, um, Uh, find their online accounts, uh, bring up something about the, you know, the outfit that they posed in over the weekend, or take that they had about a, a movie that was very mainstream. 00:07:40.560 --> 00:07:48.420 Um, I think like you're particularly well equipped, uh, to cut them down, uh, and, uh, give them to respect you. 00:07:48.511 --> 00:07:49.860 I mean, out of, at least for you, 00:07:50.370 --> 00:07:51.600 this is brilliant. 00:07:51.709 --> 00:07:56.550 I, I, should've just gone from the tactic of emotional sabotage from the very beginning. 00:07:56.579 --> 00:07:59.759 This is, um, this is so good. 00:07:59.819 --> 00:08:00.930 Really good for me. 00:08:00.930 --> 00:08:06.569 And, and I am, I am great at digging up things on other people on the internet. 00:08:06.569 --> 00:08:09.000 I mean, it's what got me where I am today. 00:08:09.790 --> 00:08:10.151 That's true. 00:08:10.420 --> 00:08:20.500 If you're ever like independence though, or if somebody on your team needs this, I have a box of fake trivial pursuit cards in my desk that have the wrong answers printed on them. 00:08:20.560 --> 00:08:24.821 And so you can just pull one of those out, ask them any question and there's no chance they'll get it right. 00:08:24.821 --> 00:08:25.971 And you can just drop them in. 00:08:27.403 --> 00:08:27.612 Well, 00:08:27.665 --> 00:08:29.555 that's, that's really great. 00:08:29.644 --> 00:08:39.784 Um, I mean, I did have a breakthrough earlier this week, um, particularly when they were talking about the Chechnyan military and something that I know a lot about. 00:08:39.784 --> 00:08:43.115 So I do think I won over a couple of people with that. 00:08:43.475 --> 00:08:48.335 Um, and so I think I just need to like really go down. 00:08:49.649 --> 00:08:56.309 Talking about things that I know I know better embarrassing them in front of their peers. 00:08:58.110 --> 00:08:59.130 oh yeah. 00:08:59.160 --> 00:09:00.900 In front of each other is really good. 00:09:00.931 --> 00:09:09.390 I, um, I usually just kind of, you know, send a direct message or something, kind of remind them, uh, who's the boss. 00:09:10.350 --> 00:09:13.020 Phew, do a good enough job in front of everyone. 00:09:13.260 --> 00:09:14.581 Dressing down one person. 00:09:14.640 --> 00:09:15.870 There'll be some knock on effects. 00:09:15.870 --> 00:09:16.201 So 00:09:17.227 --> 00:09:18.457 Does does that mean they've. 00:09:18.840 --> 00:09:25.980 actually, I I'm just everything that I've heard just reminds me that I have to treat your team. 00:09:26.039 --> 00:09:29.730 Like they were a pack of Russian wools and. 00:09:30.945 --> 00:09:39.164 Essentially do what I would do if I wanted to insinuate myself as an AF alpha female and a pack of brush and wolves. 00:09:39.586 --> 00:09:46.875 yeah, I mean, that study has been discredited so many times in terms of how actual packs and especially. 00:09:47.566 --> 00:09:54.076 Human behavior is modeled, but my team doesn't know that and they tend to operate on the assumption that it's true. 00:09:54.076 --> 00:10:00.255 So yeah, if you assert dominance, particularly over the right people at the right time, um, they'll crack 00:10:01.860 --> 00:10:02.789 This is brilliant. 00:10:02.850 --> 00:10:03.899 No, this is great. 00:10:03.899 --> 00:10:09.840 I've I've had a lot of experience trying to insinuate myself into Wolf packs and. 00:10:11.445 --> 00:10:12.465 Do that here. 00:10:12.772 --> 00:10:15.142 Um, Matt, how is it going with my team? 00:10:16.102 --> 00:10:18.352 Um, it's hard to be sure. 00:10:19.283 --> 00:10:23.692 Um, but I think I am close to finding them, 00:10:26.422 --> 00:10:26.662 Have 00:10:26.692 --> 00:10:28.403 oh, I should catch you all up. 00:10:28.403 --> 00:10:28.763 Sorry. 00:10:28.763 --> 00:10:31.942 I've been, uh, I've been deepened this notebook. 00:10:32.003 --> 00:10:38.332 Um, when I got to your desk and department, I found that many things had been moved around. 00:10:39.187 --> 00:10:43.418 Uh, many things have been disappeared and among those things was your team. 00:10:43.447 --> 00:10:46.597 Uh, I thought this was, uh, maybe a protest. 00:10:46.628 --> 00:10:47.798 They were going to come in later. 00:10:48.187 --> 00:10:52.628 Uh, but I checked in and they were like working. 00:10:52.628 --> 00:10:58.418 I saw them using our, you know, copies of Adobe products and, uh, checking in files on the file shares. 00:10:58.868 --> 00:11:01.717 Um, so that was when I started going through your desk. 00:11:01.748 --> 00:11:02.408 Sorry. 00:11:02.707 --> 00:11:06.998 Uh, and I found this marked up copy of Jabberwock. 00:11:07.837 --> 00:11:18.097 By Lewis, Carroll, uh, peppered with clues and, uh, and a little kind of a taunting message. 00:11:18.158 --> 00:11:35.798 Uh, basically like if I wanted to work with them, if they wanted me, uh, if they, if they, if I want them to work with me, really, uh, I would need to show them that I have the creativity to solve this puzzle and find them. 00:11:37.177 --> 00:11:39.486 Uh, I am so sorry to that. 00:11:39.486 --> 00:11:40.626 You have to deal with that. 00:11:40.746 --> 00:11:41.346 Um, 00:11:41.582 --> 00:11:44.432 I have to tell you, like I'm having the time of my life, 00:11:44.662 --> 00:11:45.412 Oh, that's good. 00:11:45.412 --> 00:11:46.912 I'm I'm happy to hear that. 00:11:46.942 --> 00:11:51.142 Did you, did they take the Talkboy then that I left for you? 00:11:51.743 -->
00:11:54.442 um, that I talked, boy, I didn't see, 00:11:54.532 --> 00:12:02.272 mean, I usually call them in, by, um, I created songs for all of their names and I had a talk boy for you there 00:12:02.942 --> 00:12:03.753 uh, 00:12:04.011 --> 00:12:08.692 names, so you could call them in, but it makes sense that if they don't want to be found that the 00:12:08.738 --> 00:12:09.398 Okay, 00:12:09.621 --> 00:12:10.701 is the talk boy. 00:12:11.498 --> 00:12:11.677 Yeah. 00:12:11.707 --> 00:12:15.008 Remove the ability to, uh, to be called in now. 00:12:15.038 --> 00:12:16.898 That is really interesting. 00:12:17.618 --> 00:12:19.388 Uh, okay. 00:12:19.418 --> 00:12:23.408 That explains a lot of these numeric notations that are added here. 00:12:24.038 --> 00:12:27.187 Um, it's been so long since I had piano lessons. 00:12:27.548 --> 00:12:31.238 Um, anyway, I'm, I'm starting to piece this together. 00:12:31.238 --> 00:12:31.508 Okay. 00:12:31.508 --> 00:12:32.977 So like the, the JIRA ticket. 00:12:33.802 --> 00:12:42.893 Uh, if you add up, if you sum up the digits on either end, uh, you get 13 and then seven, five is in the middle. 00:12:43.072 --> 00:12:45.743 So five and seven is 1213 in one. 00:12:45.773 --> 00:12:54.832 So, uh, one which I think has helped me unlock the first, uh, the first clue in the first paragraph. 00:12:54.913 --> 00:12:55.413 Um, 00:12:56.059 --> 00:13:00.529 You're at the first clue in the first paragraph, it's been two and a half days. 00:13:00.592 --> 00:13:02.753 been, I've been working in this back and forth. 00:13:02.753 --> 00:13:10.852 Like, you know, you can't just start at the top for a, this kind of like escape room, puzzle room, uh, thing. 00:13:10.852 --> 00:13:14.123 So that one definitely is going to be the key to others. 00:13:14.212 --> 00:13:14.783 Oh, sorry. 00:13:14.783 --> 00:13:14.873 Okay. 00:13:15.184 --> 00:13:20.585 I appreciate you're having fun, but, uh, we need to finish our new rebranding this week. 00:13:20.855 --> 00:13:25.085 And I understand what John asked you to do was very poor timing. 00:13:25.325 --> 00:13:31.253 But Monday there is a press release that is going out with our new name, 00:13:31.711 --> 00:13:32.041 yeah. 00:13:34.023 --> 00:13:34.592 CIT. 00:13:34.623 --> 00:13:35.552 That is our new name, but. 00:13:36.639 --> 00:13:44.559 I mean, get it and I get that there are some mission critical failures that are happening right now, but what John wanted us to do was gain empathy. 00:13:44.559 --> 00:13:49.149 And I think we are both on the verge of a breakthrough with our teams right now. 00:13:50.488 --> 00:13:54.957 the tech team has locked you out of the office, Thea and Matt. 00:13:54.988 --> 00:13:57.957 You haven't even interacted with anyone from the grade of team. 00:13:58.515 --> 00:13:59.836 oh, that's not true. 00:13:59.895 --> 00:14:03.826 Uh, I forgot to say, um, there is, there's a dead drop. 00:14:03.946 --> 00:14:08.115 Uh, there are actually several, but we've been communicating by dead drop. 00:14:08.125 --> 00:14:13.816 So when I solve one of the clues, uh, I go leave it in wherever the clue says. 00:14:13.816 --> 00:14:20.255 I mean, that's how a lot of these puzzles work, uh, come back at the pre appointed time and there's usually another puzzle. 00:14:20.936 --> 00:14:25.946 Uh, I've been very pleased to see, uh, examples of stuff that they're working on. 00:14:26.186 --> 00:14:32.395 And so, you know, I can't be a hundred percent sure what it's going to come across, like, uh, on screen. 00:14:32.696 --> 00:14:43.735 Uh, they've been using a lot of like, um, what does that process called when you like, uh, you know, dip paper and T and, and distress it to make it look like, uh, like it's old manuscript. 00:14:43.960 --> 00:14:44.409 Oh yeah. 00:14:44.409 --> 00:14:47.320 I kind of like a form of like screen printing almost, 00:14:47.936 --> 00:14:56.936 yeah, essentially I would like to think of it as like ruining, uh, the paper, but, um, yeah, so I've seen, I have seen, uh, some drafts. 00:14:56.936 --> 00:15:21.265 I didn't bring them with me because the scrolls are, are very large, but, um, I have been provided with scrolls of, uh, Uh, trial art for a Bugsby under the new name, under several different options for, uh, what SYT is an acronym for, um, different treatments of SYT again, colors are kind of hard to work out cause it's going kind of washed down and brown, but, um, there's some stuff there. 00:15:21.355 --> 00:15:28.735 Uh, and as soon as I get these last couple of pieces, the music really helps I think. 00:15:28.885 --> 00:15:29.426 Okay. 00:15:30.164 --> 00:15:30.345 and 00:15:30.535 --> 00:15:32.426 I think this could be a YouTube video, right? 00:15:32.504 --> 00:15:36.945 earlier, but they didn't realize that I can pick locks like nobody's business. 00:15:36.945 --> 00:15:39.524 And I think like watching me. 00:15:40.509 --> 00:15:47.649 Unlock their shared office space and come in really has helped form a foundation of respect. 00:15:47.649 --> 00:15:53.139 And I think a couple more times, and like, we can really get to get to a good place here. 00:15:54.265 --> 00:16:01.436 Do you just want to warn, um, don't let them lull you into a sense of complacency with the lockbox. 00:16:02.331 --> 00:16:12.850 Uh, let's just say, if you try that in the server room, um, we have, we have lock-in mechanisms, uh, and not all of them are survivable. 00:16:13.181 --> 00:16:17.921 So like kudos getting, getting into the office. 00:16:17.921 --> 00:16:18.760 That's totally right. 00:16:18.760 --> 00:16:22.780 And in fact, there are a handful of, uh, resource cabinets around that. 00:16:22.931 --> 00:16:28.510 There that's the only way to get into it, um, either because of machismo or because the keys are lost, but. 00:16:29.546 --> 00:16:29.755 Yeah. 00:16:29.785 --> 00:16:33.625 Not, not all, uh, not all locks are meant to be picked if you, if you take my meaning. 00:16:34.480 -->
00:16:35.500 at this is perfect. 00:16:35.500 --> 00:16:38.919 I mean, there's not a booby trap I've met that I can't get through. 00:16:38.919 --> 00:16:47.019 And, and this seems to be like a great way to, to show the way I can survive situation. 00:16:48.936 --> 00:16:49.535 okay. 00:16:49.836 --> 00:16:51.426 I think I'm getting okay. 00:16:51.456 --> 00:16:57.275 This is M eight O I D P. 00:16:58.750 --> 00:16:59.681 Q lowercase. 00:16:59.681 --> 00:17:01.541 Q Y B L w. 00:17:05.471 --> 00:17:08.260 Uh Califia whose, whose is beyond the sea. 00:17:08.441 --> 00:17:09.790 Bobby Darren's beyond the sea. 00:17:09.881 --> 00:17:10.480 Who is that? 00:17:10.615 --> 00:17:10.914 oh, 00:17:15.010 --> 00:17:15.340 Okay. 00:17:15.444 --> 00:17:16.015 Yes. 00:17:16.045 --> 00:17:17.184 Oh, that is so good. 00:17:17.184 --> 00:17:24.085 Cause Josh really is working on that press release and um, you probably do need to talk to him sooner rather than later. 00:17:24.861 --> 00:17:25.161 okay. 00:17:25.161 --> 00:17:27.411 And just, I just want to be clear it's Bobby Darren's version. 00:17:27.411 --> 00:17:28.641 It's not one of the covers, right? 00:17:29.454 --> 00:17:31.194 it is not the original French version. 00:17:31.194 --> 00:17:33.115 It has to be Bobby Darin's version. 00:17:33.141 --> 00:17:33.590 Okay. 00:17:34.907 --> 00:17:36.347 this is working. 00:17:36.377 --> 00:17:38.238 This is not Eric. 00:17:38.268 --> 00:17:39.198 Can you help me out? 00:17:39.238 --> 00:17:42.438 There's no one understand what's going on right now. 00:17:42.438 --> 00:17:42.978 We're free. 00:17:44.195 --> 00:17:45.576 I mean, I I'll be honest. 00:17:45.715 --> 00:17:50.105 I've been enjoying, uh, learning, uh, you know, empathy by osmosis. 00:17:51.096 --> 00:17:52.685 It was describing chapter seven of the book. 00:17:53.016 --> 00:17:58.925 Um, feel like I'm really getting to know my peer executives really well through this process, seeing how they solve problems. 00:17:59.316 --> 00:18:05.885 Uh, really the only thing that's bothering me is the fact that the turf war has on a proxy war within the parking lot. 00:18:05.885 --> 00:18:09.786 So I had to park a mile away and walk over. 00:18:09.786 --> 00:18:11.105 But other than that, it's been. 00:18:13.275 --> 00:18:14.414 Yeah, I'm sorry. 00:18:14.474 --> 00:18:29.144 Um, the creative team has been taking over parking spaces for a, and turning them into lots, um, specifically, you know, to create some kind of private, private hiding space. 00:18:29.144 --> 00:18:34.664 I, I assume that of them might be using some of those as a way to hide. 00:18:34.694 --> 00:18:35.805 Um, but I 00:18:35.865 --> 00:18:37.185 before you go into that. 00:18:37.185 --> 00:18:40.605 I have, I have checked 95% of them. 00:18:40.756 --> 00:18:50.056 Um, but I did it through a random method, uh, which I'm now realizing may have been the, that may have been the point I was using Monte Carlo sampling. 00:18:51.415 --> 00:18:53.185 Of
course, there's nothing inspired about I'm sorry. 00:18:53.185 --> 00:18:53.695 Y'all go ahead. 00:18:54.535 --> 00:18:59.694 that this has seemed to intensify the feud between our two departments more than it assaulted. 00:18:59.724 --> 00:19:06.654 But I, I think we are really getting to a place that like, we get another day of this and, and we might end this, right? 00:19:06.654 --> 00:19:06.714 Yeah. 00:19:07.279 --> 00:19:15.829 And for all, I mean, sometimes with wars that you have to have a big battle before you can come to the table and do the peace resolution, you know, 00:19:17.750 --> 00:19:22.010 I, I, I mean, that makes sense as a metaphor, but. 00:19:22.980 --> 00:19:29.851 It's it's hard for me to rebuke any sort of war metaphor you give Califia every single time, the war metaphor. 00:19:29.851 --> 00:19:31.891 And how am I supposed to argue with that? 00:19:32.752 --> 00:19:33.143 I know. 00:19:33.173 --> 00:19:35.153 I, um, I'm sorry. 00:19:35.212 --> 00:19:41.292 You know, I just came from a life, uh, and sometimes I fall back. 00:19:42.137 --> 00:19:52.698 But I, I do think that like, you know, if you let me risk my life to get into the server room, I think I can have that breakthrough with Matt's team. 00:19:52.728 --> 00:19:54.827 And I think we're going to be a better company for it. 00:19:56.193 --> 00:20:01.084 I, and I think, I swear I'm like two puzzles. 00:20:01.903 --> 00:20:05.534 From having at least 40% of the creative team back. 00:20:05.983 --> 00:20:14.384 And once I have them in, I think I've already figured out, like we're going to do a nice singing bowl meditation. 00:20:14.534 --> 00:20:15.854 We're going to do a sound bath. 00:20:15.973 --> 00:20:21.733 I'm going to bring things to a nice mellow and they'll be able to bring the rest of the team back in. 00:20:21.884 --> 00:20:29.534 Meanwhile, the little drips and drabs and crumbs that they've been leaving in their secret hidey holes, uh, suggest to me that they're taking the work series. 00:20:30.269 --> 00:20:31.858 And they still want to see set succeed. 00:20:33.171 --> 00:20:35.121 listen, how long. 00:20:37.840 --> 00:20:41.201 You know, frankly, I would like a little bit of a sidebar with an Eric right now. 00:20:41.351 --> 00:20:47.500 So how about you to each take three minutes, break into the server room, solve your two puzzles. 00:20:47.681 --> 00:20:50.230 Come back to us, let us know how that went. 00:20:50.338 --> 00:20:52.888 if they were three minute puzzles, all right. 00:20:53.020 --> 00:20:56.740 I believe in you now that you figured out that the whole fricking song thing. 00:20:58.308 --> 00:21:01.818 Kate do you think you could do a better job and in my spot, do you want to 00:21:02.415 --> 00:21:02.836 no. 00:21:04.286 --> 00:21:04.526 It's all 00:21:04.548 --> 00:21:06.138 Cause it sounds, it just sounds a little bit like, 00:21:06.715 --> 00:21:07.286 I know, I 00:21:07.439 --> 00:21:08.909 One switches one switch one time. 00:21:10.452 --> 00:21:11.383 Sorry, I'll be done in 00:21:11.451 --> 00:21:12.951 I'm freaking out, Eric. 00:21:13.611 --> 00:21:15.441 I'm freaking out. 00:21:17.064 --> 00:21:17.963 It's a it's okay. 00:21:18.263 --> 00:21:19.463 It's it's going to be fine. 00:21:20.483 --> 00:21:21.743 This is what the book said would happen. 00:21:21.784 --> 00:21:23.723 It's not that it's following the pattern of the book. 00:21:23.723 --> 00:21:24.354 Exactly. 00:21:24.354 --> 00:21:26.693 Like you just said, it 00:21:26.990 --> 00:21:28.010 this is an important. 00:21:28.673 --> 00:21:37.044 and then it gets much worse and then it gets imperceptibly bad and then it either gets much better or it explodes. 00:21:37.074 --> 00:21:38.753 And I don't see. 00:21:40.233 --> 00:21:41.134 It's not going to explode. 00:21:41.601 --> 00:21:43.971 I just don't I can't explode 00:21:44.463 --> 00:21:47.344 Can we just, we can't move the press conference. 00:21:48.381 --> 00:21:54.260 No, John scheduled it himself with his, his favorite press secretary. 00:21:54.740 --> 00:21:55.580 And it's. 00:21:56.713 --> 00:21:57.074 you got his 00:21:57.205 --> 00:21:58.796 he's going to be there. 00:21:59.395 --> 00:22:01.465 Yeah, I know it doesn't 00:22:01.693 --> 00:22:02.354 Oh, wow. 00:22:02.384 --> 00:22:02.894 Okay. 00:22:04.604 --> 00:22:04.844 Well, 00:22:04.915 --> 00:22:06.326 just getting really involved. 00:22:06.355 --> 00:22:09.476 All of a sudden everything and it's, it's somehow making things worse. 00:22:10.909 --> 00:22:11.058 Yeah. 00:22:11.088 --> 00:22:20.358 If I know, you know, if I know Califia and Matt, at this point I protesting, this is only going to make them dig in more. 00:22:20.449 --> 00:22:26.179 If we just let them, I think you did the exact right thing to let them go off into their corners and try and solve the problem. 00:22:26.179 --> 00:22:33.019 I'm sure when they come back, that will pass through to chapter nine, the empathy revolution. 00:22:33.441 --> 00:22:34.550 The empathy revolution. 00:22:34.669 --> 00:22:34.878 it'll be. 00:22:36.542 --> 00:22:46.866 I just, I just worry about what book he's gonna read next, you know, like, is there any that you could just like recommend to him that we know are really have good ideas? 00:22:47.259 --> 00:22:52.210 I really do think we should try and get into his Amazon recommendations and steer them away from certain sectors. 00:22:53.373 --> 00:22:56.462 he almost read Harry Potter once that was, that was really close. 00:22:59.069 --> 00:23:00.900 How far did he get, did he 00:23:00.982 --> 00:23:01.883 got to the sorting hat. 00:23:01.942 --> 00:23:03.472 You remember the members, remember the sorting. 00:23:04.859 --> 00:23:05.910 That's right. 00:23:06.390 --> 00:23:07.259 Oh my gosh. 00:23:07.289 --> 00:23:10.230 Yeah, no, we had, we had houses. 00:23:10.410 --> 00:23:11.940 Oh, that was bad. 00:23:12.522 --> 00:23:18.012 had to update his browser to replace 40 different terms and redirect
them. 00:23:18.012 --> 00:23:20.502 So he would never find more Harry Potter content again. 00:23:21.289 --> 00:23:21.980 That's dope. 00:23:23.865 --> 00:23:29.535 Uh, I think some people are so scarred from being named slither in by that AI that we built 00:23:29.643 --> 00:23:32.002 Why, why is there smoke coming from. 00:23:33.699 --> 00:23:34.239 oh God. 00:23:35.858 --> 00:23:38.919 Uh, uh, do you see fire? 00:23:39.308 --> 00:23:40.088 Do you see fire? 00:23:40.156 --> 00:23:40.946 No, it's 00:23:41.196 --> 00:23:41.527 okay. 00:23:41.527 --> 00:23:41.916 Folks. 00:23:41.946 --> 00:23:42.457 Uh, 00:23:42.467 --> 00:23:42.916 smoke. 00:23:43.146 --> 00:23:44.136 good news, bad news. 00:23:44.227 --> 00:23:48.727 Um, good news, uh, track down all of the creative team. 00:23:49.446 --> 00:23:51.727 Uh, bad news. 00:23:51.906 --> 00:23:53.257 They're not going to like me for it. 00:23:53.346 --> 00:23:53.497 Um, 00:23:54.693 --> 00:23:55.804 How did you do it? 00:23:56.606 --> 00:23:58.586 Well, you see all that smoke in the parking lot. 00:24:00.207 --> 00:24:00.477 Yeah. 00:24:00.507 --> 00:24:03.896 I remote detonated a bunch of their work issued tools. 00:24:05.513 --> 00:24:08.963 What I thought you were going to solve the final puzzles 00:24:08.981 --> 00:24:11.682 Yeah, listen, I did this, I sang beyond the sea. 00:24:11.682 --> 00:24:17.892 I brought in Josh and, uh, he made fun of me for being too much of a logical mind, trying to puzzle it out. 00:24:17.892 --> 00:24:19.511 Why wasn't I just intuiting? 00:24:19.902 --> 00:24:27.372 And, uh, when I tried to ring up the singing bowls and bring us into a nice home, he was like, don't try to bring me into your resonance frequency, man. 00:24:27.372 --> 00:24:28.451 I'm doing my own thing. 00:24:28.811 --> 00:24:29.832 Uh, and I kind of. 00:24:30.386 --> 00:24:30.926 Okay. 00:24:30.926 --> 00:24:36.116 So I used the backup credentials that I'm not supposed to have. 00:24:36.146 --> 00:24:43.707 And I got back into my team's stuff and I remote detonated all of their team issued iPads. 00:24:43.886 --> 00:24:46.527 And if they want to continue working, they can come in. 00:24:47.426 --> 00:24:50.336 That's the last message that scrolled across their screens. 00:24:50.396 --> 00:24:52.616 So, uh, yeah. 00:24:53.457 --> 00:24:53.757 Good news. 00:24:53.757 --> 00:24:54.416 Bad news there. 00:24:55.038 --> 00:24:56.959 Uh, okay. 00:24:57.169 --> 00:24:57.858 Okay. 00:24:59.088 --> 00:24:59.749 Okay. 00:25:00.019 --> 00:25:02.419 Um, ho Thea. 00:25:03.806 --> 00:25:07.586 you put bees in the server room. 00:25:07.662 --> 00:25:08.412 Oh, God. 00:25:11.642 --> 00:25:12.122 Yep. 00:25:12.632 --> 00:25:16.832 They're technically paper wasps, but they swarm just like. 00:25:18.895 --> 00:25:19.465 Okay. 00:25:20.395 --> 00:25:20.846 You know what? 00:25:20.846 --> 00:25:29.695 I thought I could take anything that tea could have me, but he's using mother nature. 00:25:30.326 --> 00:25:31.526 get me.
00:25:32.066 --> 00:25:33.746 Oh, I can't. 00:25:34.692 --> 00:25:37.211 we thought that would be the one thing no one would ever expect. 00:25:37.511 --> 00:25:46.152 Uh, and you know, in case of, uh, uh, like if their paper hive caught fire, the Halon system will take them out and the fire and anyone else who's. 00:25:47.839 --> 00:25:48.380 God. 00:25:48.411 --> 00:25:49.191 that at Califia 00:25:49.807 --> 00:25:50.498 Uh, 00:25:50.529 --> 00:25:56.230 I, I just, there's no way I can regain face in front of, in front of your team now. 00:25:56.259 --> 00:25:56.859 I mean, 00:25:57.020 --> 00:25:58.971 oh, that's not a hundred percent true. 00:25:59.090 --> 00:25:59.601 Um, 00:26:00.928 --> 00:26:03.057 you do look like you have a lot. 00:26:03.932 --> 00:26:05.192 Um, stings though. 00:26:06.063 --> 00:26:06.512 I. 00:26:07.000 --> 00:26:09.579 I mean, I treat myself with Paula and all the time. 00:26:09.609 --> 00:26:11.170 I think I'll be okay. 00:26:11.250 --> 00:26:13.911 uh, Kathy, when you left, did you close the door behind? 00:26:15.220 --> 00:26:17.559 No, I was running away from bees. 00:26:18.546 --> 00:26:23.855 Um, well, we might want to just stay in this room. 00:26:23.885 --> 00:26:26.375 Uh, I released the secondary of heads. 00:26:26.556 --> 00:26:27.336 They're paper wasps. 00:26:27.365 --> 00:26:27.786 Okay. 00:26:27.846 --> 00:26:33.185 Um, there is one in cage and there is one, uh, out of cage. 00:26:33.246 --> 00:26:37.236 Uh, Amanda usually takes care of it and, uh, it's open now. 00:26:37.476 --> 00:26:40.115 Uh, I let them all know with a text from your. 00:26:41.060 --> 00:26:45.351 Uh, that if they like be so much, uh, they should enjoy having them. 00:26:45.951 --> 00:26:52.611 Uh, and then I sent a correction from my own text message from my own text account that said their paper wasps. 00:26:52.671 --> 00:27:01.310 Um, anyway, they're loose, uh, mostly in, uh, Devin it, but, uh, they will be wandering through the building unless someone manages to close that door. 00:27:04.073 --> 00:27:11.633 so Devin, its offices are swarmed with wasps and, and all of the iPads of the creative team have been promote detonated and. 00:27:13.056 --> 00:27:15.185 Uh, only the latest ones issued by the company yet. 00:27:15.738 --> 00:27:16.637 Oh, my God. 00:27:17.825 --> 00:27:18.785 this might be a bridge. 00:27:19.865 --> 00:27:21.605 Move on our parts. 00:27:21.755 --> 00:27:32.464 You know, I think we tried to bring together our two teams through mutual respect, but I think what they've learned is fear from today. 00:27:32.644 --> 00:27:36.575 Um, and, and that's an important lesson. 00:27:36.955 --> 00:27:37.165 oh, 00:27:39.145 --> 00:27:39.296 Oh 00:27:39.576 --> 00:27:41.915 dev team emptying out into the parking lot. 00:27:42.246 --> 00:27:42.846 Okay. 00:27:43.798 --> 00:27:45.988 Wait, that's where the that's where the creatives are. 00:27:46.365 --> 00:27:46.695 out 00:27:46.776 --> 00:27:47.675 it too. 00:27:47.736 --> 00:27:48.905 Yeah, no, they're huddling. 00:27:48.935 --> 00:27:49.536 Oh yeah. 00:27:49.566 --> 00:27:50.796 Here comes the clot of wasps. 00:27:50.885 --> 00:27:51.096 Oh 00:27:52.768 --> 00:27:54.268 Wasps hate smoke. 00:27:55.167 --> 00:27:56.307 They won't go anywhere near, 00:27:57.185 --> 00:28:03.455 huddling around the teams are huddling together inside the clouds of smoke to keep the wasps away. 00:28:03.516 --> 00:28:03.905 Look at them. 00:28:05.557 --> 00:28:05.798 oh 00:28:06.006 --> 00:28:06.215 Yeah. 00:28:06.226 --> 00:28:09.155 Use that, that brush will burn yet. 00:28:09.730 --> 00:28:10.721 the website's up? 00:28:12.306 --> 00:28:12.726 Is it? 00:28:13.191 --> 00:28:15.381 Yeah, look, check like on mobile. 00:28:16.265 --> 00:28:19.144 And, our press releases in our media center. 00:28:20.040 --> 00:28:21.030 This looks great. 00:28:22.357 --> 00:28:26.587 the JIRA ticket numbers going down by the hundreds every second. 00:28:29.195 --> 00:28:29.796 All right. 00:28:30.546 --> 00:28:33.326 Um, I guess empathy. 00:28:34.020 --> 00:28:35.881 We cannot tell John this worked. 00:28:36.208 --> 00:28:38.248 No, no, no, no. 00:28:38.286 --> 00:28:38.705 point. 00:28:38.869 --> 00:28:43.880 I think we stop at the bees and the fire and don't tell him what happened afterwards. 00:28:43.940 --> 00:28:44.509 Um, 00:28:45.397 --> 00:28:46.178 I agree. 00:28:46.268 --> 00:28:46.417 I 00:28:46.510 --> 00:28:46.840 yeah. 00:28:46.871 --> 00:28:49.570 We're we're good now, right? 00:28:50.365 --> 00:28:51.625 yeah, we're good. 00:28:52.597 --> 00:28:53.008 You can switch. 00:28:53.740 --> 00:28:58.661 Uh, I, I owe you to replace the, the whiskey I found in your desk. 00:28:59.515 --> 00:29:01.674 Oh no, that's, fine. 00:29:01.826 --> 00:29:08.125 It just helps me with, when I do the logic puzzles, you know, it's like sitting down with the crossword on the weekends. 00:29:08.125 --> 00:29:08.695 It's nice. 00:29:09.569 --> 00:29:11.579 Yeah, it's really, it's really nice. 00:29:11.579 --> 00:29:16.619 And the slight flavor of, uh, yaks urine, and it really helps bring, make those 00:29:16.736 --> 00:29:18.836 Oh, that's what it is. 00:29:19.675 --> 00:29:20.336 Yeah. 00:29:20.726 --> 00:29:25.405 It's not quite earthy, but it's like, it's biting. 00:29:25.405 --> 00:29:25.846 Is that the right? 00:29:26.589 --> 00:29:27.099 Yeah. 00:29:27.279 --> 00:29:28.299 Yeah, exactly. 00:29:28.329 --> 00:29:28.509 Yeah. 00:29:28.509 --> 00:29:30.880 Like I really became addicted to that. 00:29:30.940 --> 00:29:34.750 Uh, when I went to Nepal, it comes in like a sword glass, sword. 00:29:35.200 --> 00:29:36.339 Really good stuff. 00:29:36.911 --> 00:29:37.300 nicely. 00:29:37.300 --> 00:29:39.401 And I know I didn't recognize that bottle at all. 00:29:39.500 --> 00:29:51.996 Uh, if you want I'll I can bring you a bottle from the server room, you know, if you had actually gone, uh, one cage down in one cage over, uh, that's, uh, Good to keep my
contraband. 00:29:52.855 --> 00:30:02.184 oh, well, we should just do some like whiskey treating in the office sometime, you know, now that I know how to get into the server room without alerting the BS. 00:30:03.633 --> 00:30:04.143 Great. 00:30:04.202 --> 00:30:09.198 Well, Honestly crisis resolved. 00:30:09.317 --> 00:30:10.877 Um, I think you were right, Eric. 00:30:10.877 --> 00:30:14.057 It just gets worse and worse and worse until it, it gets better. 00:30:14.147 --> 00:30:16.465 Um, I think 00:30:16.519 --> 00:30:18.469 Oh, they've got quite a fire going now. 00:30:18.573 --> 00:30:18.992 Yeah. 00:30:19.105 --> 00:30:19.976 Oh my God. 00:30:20.532 --> 00:30:21.222 Wow. 00:30:21.924 --> 00:30:24.565 We're not supposed to be burning things in the parking lot. 00:30:24.835 --> 00:30:27.474 This is a shared parking lot with the rest of the bills. 00:30:27.778 --> 00:30:28.647 you know, there's more of a. 00:30:28.721 --> 00:30:29.291 okay. 00:30:30.403 --> 00:30:31.363 I mean, that's what they, 00:30:31.961 --> 00:30:32.201 is that? 00:30:32.201 --> 00:30:33.001 What are your guys with the. 00:30:34.992 --> 00:30:36.103 oh yeah. 00:30:36.417 --> 00:30:37.228 Look at that. 00:30:37.961 --> 00:30:38.201 Oh, 00:30:38.724 --> 00:30:39.384 Wow. 00:30:39.458 --> 00:30:40.448 kinda want to get down there, 00:30:41.051 --> 00:30:41.352 yeah, 00:30:41.407 --> 00:30:42.607 don't want to mess the vibe. 00:30:42.643 --> 00:30:48.163 Oh, uh, I hope somebody lets the utility company know that their trucks are awfully close to this bonfire. 00:30:49.075 --> 00:30:50.065 I've got to do that. 00:30:50.125 --> 00:30:50.605 Okay. 00:30:50.785 --> 00:30:56.394 Well, yeah, you all decide if you want to party, you're not ruin the party, but. 00:30:57.865 --> 00:30:58.224 It seems 00:30:58.323 --> 00:30:58.563 am I have? 00:30:58.563 --> 00:30:59.042 They're fun. 00:31:00.028 --> 00:31:00.538 I mean, yeah. 00:31:00.778 --> 00:31:03.147 Let's, let's tell Verizon that their trucks are 00:31:03.710 --> 00:31:04.250 Yeah. 00:31:04.747 --> 00:31:05.136 Yeah. 00:31:05.210 --> 00:31:05.839 Yeah. 00:31:06.336 --> 00:31:07.366 just him know. 00:31:08.420 --> 00:31:09.190 What I'm having. 00:31:10.640 --> 00:31:11.240 Okay. 00:31:11.269 --> 00:31:13.369 Well, I'll stop the recording. 00:31:13.460 --> 00:31:20.119 Um, we'll hope John, doesn't listen to this one and, uh, I guess. 00:31:21.910 --> 00:31:23.380 Let's get it done, guys. 00:31:24.609 --> 00:31:26.650 Let's get what we needed to get done this week. 00:31:27.376 --> 00:31:27.676 Yeah. 00:31:29.874 --> 00:31:30.827 This meeting has ended. 00:31:31.318 --> 00:31:33.336 To subscribe to this startup is being recorded. 00:31:33.664 --> 00:31:37.237 Go to the podcast player of your choice and tap a button that likely says subscribe. 00:31:37.796 --> 00:31:44.559 More content is on Twitter at startup recorded, or shoot us an email with ideas, feedback, or your personal startup horror story. 00:31:44.913 --> 00:31:47.505 At hello@startuprecorded.com. 00:31:48.250 --> 00:31:49.833 Kate is played by Valerie Garrison. 00:31:50.252 --> 00:31:54.862 Valerie is a health tech product manager and regularly plays with the improv troupe letters to chicken online. 00:31:55.344 --> 00:32:03.330 You can find her on Twitter at thevalgarris eric has played by Barry wright Barry is a product manager at Spotify and a co-founder of Highwire Improv. 00:32:04.011 --> 00:32:08.984 Find him by his name on LinkedIn, where he holds regular office hours or at highwireimprov.com. 00:32:09.635 --> 00:32:10.972 Matt is played by Martin Mcguire. 00:32:11.736 --> 00:32:14.435 Marty is a senior web engineer and improviser in New York city. 00:32:14.953 --> 00:32:20.326 You can find Marty's comedy code and cats on his website at M M G dot R E. 00:32:21.076 --> 00:32:22.804 Calathea is played by Robyn Stegman. 00:32:23.358 --> 00:32:28.558 Robyn is a digital campaign manager for ocean Conservancy and is a comedian mostly found at Highwire improv. 00:32:29.212 --> 00:32:30.849 You can find her on all the social medias. 00:32:30.903 --> 00:32:34.923 And she does mean all at rsteggy thank you for listening.
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