ABOUT THIS EPISODE
AI is changing the insurance industry fast. Seth Zaremba, founder of b. atomic, joins Brent to discuss how the agencies that learn to use it strategically can gain a serious advantage in the ability to scale.
Drawing on his experience as a producer, agency owner, and insurtech entrepreneur, Seth challenges traditional ways of thinking about agency operations, team capacity, and profitability.
The opportunity goes far beyond adding new technology. It’s about rethinking how work gets done.
In this episode, you’ll discover:
How AI is reshaping agency growth: Use automation and technology to create capacity without sacrificing the relationships that make independent agencies different.
The hidden cost of everyday work: Learn why cost per transaction matters and how it can change the way you evaluate processes, staffing, and technology.
How to unlock your team’s potential: Shift time away from routine tasks and toward client relationships, retention, referrals, and new business.
Where greater profitability can come from: Rethink your operating model to help your people, processes, and technology work together more effectively.
Why leadership must lead the way: Build a culture that embraces change and helps your team understand how technology can make their work more valuable.
As Seth puts it, “I don’t think AI is coming for relationships. I think it’s coming for our excuses.” The agencies that thrive will be the ones that use technology to make more room for the expertise and connection that customers truly value.
Listen to Brent Kelly and Seth Zaremba for a fresh perspective on scaling your insurance agency in the age of AI.
Connect with Seth on LinkedIn or on his site www.batomic.com.
