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I can’t tell you how many people assume the Philippines has the same holidays we do.  Thanksgiving? Nope. New Year’s Eve? Yep, that’s a holiday for them. Meanwhile, we’re over here thinking the whole world shuts down on the 4th of July. It’s funny how we assume our culture is the default.  Once yo…
I used to think outsourcing to the Philippines was about cost. Like, I’m just saving money.What I didn’t know was it was actually about freedom. And the weird part? I didn’t lose control. I got more.Back in 2005 I hired my first person in the Philippines. At first, I had to teach him everything. Bu…
I’m going to say something that surprises people: I don’t usually hire the most qualified person. I hire the one who stands out. I’ve been hiring people in the Philippines since 2005. My very first hire is still with me today. That’s 20 years. And after two decades of reading applications, intervie…
I’ve had a bunch of people ask me lately, “Is AI replacing virtual assistants?” And the simple answer is no — not even close.What we’re actually seeing is the biggest increase in demand for Filipino VAs we’ve ever seen. Month after month, employers keep hiring more.And the crazy part is… VAs are ge…
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