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In this episode of The Business Fix, Chrissy and Josh dive headfirst into a crucial topic for every small business owner and manager: resiliency. Following last week's breakdown on burnout, this conversation flips the script and focuses on building the kind of resilience that doesn't just help you bounce back but helps you bounce forward.
Chrissy shares personal insights from her book Reluctantly Resilient and breaks down what she calls the Resilient Operating System, a practical toolbox of habits, mindsets, and systems to help leaders lead through pressure and change. Josh adds his operational and marketing perspective, revealing how a business can be structured for resilience even when the leader steps away.
You’ll discover why resilience is a learnable skill (not a fixed trait) and how it shows up differently in your personal life versus your business. Chrissy and Josh explore how to lead without burning out by embracing rest as a leadership tool, why grit without grounding leads to burnout, and how to future-proof your business with documented processes, cross-training, and diversified marketing and revenue streams. They also dive into how to navigate tough conversations with calm clarity and build the financial and operational buffers every business needs to stay strong in uncertain times.
Whether you're in crisis mode or just preparing for the next big challenge, this episode gives you the mindset and the toolkit to lead more effectively and sustainably. It’s real talk with practical takeaways and a few laughs along the way.
🔧 Want to build your own Resilient Operating System? Learn more at ResilientOperatingSystem.com
💬 Got questions or feedback? Leave a comment or review! Josh and Chrissy want to hear from you!
The habits that built your business can become the bottlenecks holding it back. We help leaders eliminate culture drift, reduce conflict, strengthen accountability, and build a company that thrives without them in every room. Because kindness without clarity is expensive avoidance. Learn more at https://businessfixpodcast.com.
Tired of keynotes that inspire your team for an hour but change nothing on Monday morning? The Business Fix Live delivers practical tools for stronger leadership, better accountability, healthier culture, and real business growth. Book Josh and Chrissy for your next keynote, summit, or manager workshop at https://businessfixpodcast.com.
Still hearing, “Nobody wants to work anymore”? It’s time for a better strategy. Join Chrissy and Josh at the BIG Summit in Cleveland on October 15 at 10:15 a.m. for practical tools to build a culture that works and lead with clarity. Get tickets at https://cose.org and use code Troche26 for your attendee discount.
If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today! We would love to see how we can help you, your business, or your event. Contact us!
🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.
🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.
Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!
