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00:00:02.466Welcome back to the Willpower Podcast, rock stars.
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00:00:04.991Today's episode is one of my all-time favorites.
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00:00:07.645We are going to be talking to Juan Pablo Forno.
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00:00:13.105His name is JP and he's the founder of Meteor, a virtual assistant staffing company.
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00:00:15.451But, guys, he's not just building a business.
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00:00:19.091He's building a movement in a way that is so inspirational.
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00:00:31.295He has several years of managing international teams and he's so passionate about connecting leaders and teams that we are going to learn a ton about leadership growth how to empower your team.
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00:00:36.231The wisdom that this young man knows at his age is going to be irritating.
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00:00:41.990I'm going to warn you in advance, but he is thirsty for education and he consumes it at a high level.
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00:00:49.960But he applies it, especially technology, in such a powerful way that you're going to see your business differently by the end of this episode.
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00:01:01.743You're going to have insights on how to become more free, and he's going to share little tips and tricks, like how he uses his sleep data to track burnout and when he knows it's time to hire somebody else.
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00:01:02.765It is awesome.
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00:01:14.509So this episode is full of heart, strategy, the intersection of VAs and AIs, and what to look for as you continue to grow so that you don't feel overwhelmed by all of this change.
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00:01:19.543So, guys, jp is the kind of guest that makes you want to scale your business and book a flight to Guatemala.
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00:01:20.405Enjoy the show.
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00:01:28.173Enjoy the show, jp.
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00:01:29.995Welcome to the show man, it's great to have you.
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00:01:31.477Hey, thanks for having me.
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00:01:36.322Well, appreciate it.
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00:01:37.484Yeah, this is an exciting episode.
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00:01:39.069Why don't you introduce your company and why you do it?
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00:01:41.093Sure, my company's name is called Meteor.
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00:01:50.013We're a talent solution provider, so we essentially help business owners buy back their time by finding top quality virtual and executive assistants.
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00:01:56.301The reason, kind of like, why I fell into this is, you know, like everybody, a sequence of life events.
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00:02:03.865I was born in a third world country, but I had the opportunity to always almost like be born in a first world context.
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00:02:11.268So I got a chance to go to education in the United States and learn a little bit more about business in the US.
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00:02:17.389But I always had this like itch of using business to help my home country in a way.
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00:02:18.771So I think that this job is-.
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00:02:19.723What is your home country?
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00:02:21.149Tell everybody where you're from.
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00:02:23.466Yeah, so I was born and raised in Guatemala.
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00:02:28.668That's actually where I live and, yeah, it's really living Guatemala.
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00:02:29.631Where in Guatemala do you live?
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00:02:31.346I live in Guatemala City.
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00:02:33.144It's a zone 15.
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00:02:35.310Beautiful place.
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00:02:36.111I know you've been there.
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00:02:37.219I know we have that in common.
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00:02:41.592It has a lot of culture, a lot of natural landscapes.
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00:02:43.443It's very.
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00:02:48.436I really love my country and I think that a lot of natural landscapes it's very.
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00:02:54.449I really love my country and I think that you know a lot of what I do as a professional has to do with that affection towards it and the potential that we can have.
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00:03:04.463And so, yeah, a little bit of why I do it is how can I connect people in my country to like these growing businesses so that businesses can get value and our people could get experience and opportunity?
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00:03:11.348I know we'll dive in a little bit deeper, but that's a little bit more about what we do and why I do it.
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00:03:12.473Yeah, we have such a strong connection there.
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00:03:19.222As you know the audience doesn't know that I served a mission for the Church of Jesus Christ of Latter-day Saints in Guatemala for two years.
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00:03:22.665I never knew what zone in Guatemala City that you lived in.
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00:03:25.929I actually lived specifically in that zone for six months.
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00:03:29.614So, that's a beautiful part of the city.
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00:03:31.436Yeah, there's a.
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00:03:37.729I think that there's two Latter-day Saints churches in my, in my area, one down by the street.
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00:03:42.425We also see a lot of, you know, people still do missions around here.
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00:03:43.909I can see still people.
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00:03:44.771We still interact.
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00:03:46.362I think that it's very, very.
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00:03:51.774It has grown in in the size of the church here and the influence.
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00:03:52.301It's been great.
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00:03:55.900Which is good, which is a great segue to the audience for why we're really talking.
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00:03:57.002We're here going to share a message.
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00:03:59.227I'm just kidding.
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00:04:00.971We are yeah.
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00:04:01.752I just but it's.
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00:04:42.093It's no-transcript about how AI is influencing that, but I'm so grateful, jp, because your business is just.
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00:04:46.127What's interesting is that your business, no matter what it is, is just like any other business.
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00:04:49.153As an owner, you go through stresses and overwhelm.
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00:04:52.406If freedom had a love language, it'd be delegation.
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00:05:02.233So if you're tired of wearing all the hats the CEO hat, the insurance hat, the why am I doing payroll at midnight hat it's time to get help.
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00:05:11.535Book a free discovery call at virtualrockstarcom and let's show you how hiring a virtual assistant can finally free you up.
00:05:11.535 -->
00:05:16.728We have paired hundreds of private practice owners with their ideal virtual rockstar assistants.
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00:05:25.574Don't miss out on the second fastest growing trend in healthcare and in saving $20,000 per year of profit per hire.
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00:05:29.744Remember, you deserve a business that gives more than it takes.
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00:05:37.889Have you ever had a moment in your business where you just felt super overwhelmed and then, like you know, maybe even burned out?
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00:05:39.392Have you ever had that experience?
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00:05:42.983Yeah, it's not one moment, it's like a collection of moments.
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00:05:43.805I think it's funny.
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00:05:45.146I have this.
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00:05:52.456I have this sleep tracker that I sleep with and I could tell when I need to hire someone, when my sleep hours go down a little bit.
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00:05:52.920You know what I mean.
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00:05:55.300Like it's every time.
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00:06:11.689It's like oscillating between three and four hours you're like, ok, you probably need to hire someone, but no, I think that you, you hit it all the time and and it's it's like the cues of when you should iterate or change something in the business if you're not stubborn enough to like listen.
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00:06:15.512But I think that initially it was a lot of.
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00:06:22.615If you want to do what we do right, there's a lot of legal work, there's a lot of you know considerations.
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00:06:25.437If you want to pay people benefits, if you want to do things right.
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00:06:25.637Oh yeah.
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00:06:32.305And so it becomes very administrative in nature.
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00:06:45.401And so when you're trying to grow a business like ours, it's like you're drumming up new business on one end and then you want to make sure that people are getting paid, people are getting paid on time, accurately, that all their questions are being answered, and so the first sort of like inflection point in our business was like being answered.
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00:06:54.711And so the first sort of like inflection point in our business was like we just hired too many people already and I was like trying to do legal admin sales ops and I was like, okay, I need to hire my own EA.
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00:07:13.567Um, you know like, drink your or take your own medicine, so to speak, Take your own medicine, exactly, and we use our like the benefit is that we have hired a lot of people, so we already knew a lot of candidates, we've already spotted talent, so like that was the easy part, um, and then, like the, the business naturally progressed.
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00:07:23.622You could see like sales go up dramatically after you implement somebody that buys back your time, um, so that was kind of like one of the big ones and like the.
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00:07:26.807There's also ones that come with like challenges.
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00:07:33.255For example, a key hire leaving your company that also has like a burnout and you kind of have to deal with that.
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00:07:40.720But yeah, I think like for me the biggest identifier is like sleep schedule and that's what like my cue is for hiring.
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00:07:44.146I don't know if it's the most scientific approach, but it's the one that's working for me.
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00:07:44.747I think what's so?
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00:07:48.423The reason I was laughing is because I don't think it's such a beautiful solution.
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00:07:57.891It's actually very clear and simple and I love the idea of yeah, when this alters and it's a physical, physical response, it's time to do something.
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00:08:05.850But what was cool is that you said your solution was very easy and straightforward, which was you knew it was time to hire someone and buy back your time.
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00:08:09.495We're obviously big Dan Martell fans and we'd love that book.
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00:08:10.221Buy Back your Time.
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00:08:12.430It's probably a core element of what we do professionally, right.
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00:08:14.307That's why I have it in my background.
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00:08:16.759Oh, I didn't realize that was the book in your background.
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00:08:18.944Yeah, we swear by it for sure.
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00:08:23.374Yeah, his book was revolutionary and so you just go like.
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00:08:28.677Your primary approach, it sounds like, to dealing with stress and overwhelm is hiring the right person to buy back your time.
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00:08:30.483I don't want to put words in your mouth, but is that what you said?
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00:08:45.072In most cases, yes, I think that we, if you spend a lot of introspective work and thinking about your business and how it should grow, and if you focus on like a lot of what we learned in that workshop with the theory of constraints, what that helps you is gain clarity.
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00:08:48.899And after you have that clarity, what you have left is execution.
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00:08:53.730And a lot of that is like, okay, we need hands on deck to steward this execution in our business.
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00:09:12.150And so, yeah, I mean like, after you've done the heavy lifting of having clarity in your business, then, yes, the execution then becomes a little bit more clear and it also becomes more clear not not just I need help, but what type of help, what are the tasks that you need to delegate and what are the skills needed to delegate those tasks.
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00:09:16.605Um, but it all starts with that homework of like getting clarity in your business.
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00:09:18.107That's amazing.
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00:09:19.110I loved that.
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00:09:20.761Rock stars, what JP said.
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00:09:26.073I hope you heard the nugget there of like once you get clear in your business, what's left is execution.
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00:09:26.679Like.
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00:09:33.465It's really a beautiful concept because sometimes we're just out there executing and I felt this way yesterday.
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00:09:40.659Actually, jp, I was running around spinning plates all day and there was this vital communication that got missed.
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00:09:45.667I was able to address it this morning, but it really had me be present to this idea of like.
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00:09:51.635Clarity equals power and how, when I am just so in the motion of doing.
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00:09:53.346It's a paradox, right.
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00:09:53.527Like.
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00:09:56.659If we don't just start getting into motion, nothing ever evolves.
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00:10:11.014The picture appears when the car is in motion, but on the other side of that coin is if you're driving, if you're just driving as quickly as you, you can, everything in front of you, you're not taking the time to get your GPS straight, which is the clarity of what you need.
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00:10:13.547So it's a balancing act between those two things.
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00:10:17.052Yeah, any thoughts come to mind for you on that?
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00:10:31.543Yeah, when you're talking about like the because it can also be a double-edged sword where you're just like scheming and thinking and like just running the business from like your notion brainstorming page, and I don't think that that's also good, it's.
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00:10:40.629It's a little bit different than what we learn in school, and school is almost like we study and then we take the test, but in business is completely the opposite.
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00:10:49.609We get tested, we fail and now we have to study for what eventually broke, or or or what um, or what we still have to learn in order to move forward.
00:10:49.609 -->
00:10:55.049And so movement and action is what triggers a lot of like the changes in your business.
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00:11:15.908So it is that combination of introspection and action, um, and you know, stepping away from the business and thinking about it and then executing, but like that's why, to your point and t, tony Robbins says that a lot of clarity is power is because then you can put your nose down and then just go at it and then you can also cancel out a lot of the noise.
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00:11:27.330So, yeah, absolutely I think that emotion and introspection are both equal, are valued equally in the growth of any business.
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00:11:30.086Yeah, I like the way you balanced that out.
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00:11:32.753Um, it was funny because you also talked about noise.
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00:11:35.105I was listening to um.
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00:11:40.966I forgot his real name, mr Wonderful from the shark tank, kevin O'Leary Kevin O'Leary, yeah, it was.
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00:11:46.000He was on a YouTube short that I was watching and he was talking about this concept.
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00:11:51.043He said he worked for Steve jobs, which I didn't know and you mentioned Steve jobs earlier but he worked for Steve jobs.
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00:12:01.533He's like, that guy was a jerk, just a huge jerk, but what he was really good at was that he knew what, what the one to three things were each day that needed the most.
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00:12:05.701It needed all of his focus and attention, and everything else was noise to him.
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00:12:12.243Yeah, and he said the only person who does it better is Elon Musk, regardless of how people think and feel about him.
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00:12:17.702Elon Musk, he says he usually has one thing and he's it's like the one problem.
00:12:17.743 -->
00:12:23.206Alex Ramosi even talks about this this idea of like there's one problem in our business that has some.
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00:12:30.174It's the only thing that matters, because if you solve this one thing, it makes everything else less important or the problem obsolete.
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00:12:33.062So you just solve that one problem at a time.
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00:12:33.443I am?
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00:12:35.388I am really just being transparent.
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00:12:37.701Uh, jp, I'm struggling with that.
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00:12:47.904I I know there's like I'll have like 30 things to do and I'll know my top three to four, but like one thing that's that just I'm still not able to get there.
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00:12:50.431What's that like for you in your business?
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00:12:52.884Do you do something similar to that, or is that I don't?
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00:12:54.889know, yeah, it's pretty similar.
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00:13:00.643I think that, uh, and that concept I think that he was talking about, like the signal to noise ratio and and.
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00:13:02.083I think it's very true, yeah.
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00:13:14.052But I think it's really hard to focus on like one thing exclusively, because I think it's more like maybe even the size of the business is like how.
00:13:14.052 -->
00:13:21.918If you have like a ton of executives and like a huge organization, then you could probably segment who does what and who focuses on what and who focuses on what.
00:13:21.918 -->
00:13:25.220But small businesses tend to have a different dynamic, at least in my opinion.
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00:13:34.850We work almost exclusively with small businesses and I think that the frame that we use more is like I don't know if you've ever read the book of the four disciplines of execution- I have.
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00:13:37.408Yeah, so it's from the Covey brand.
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00:13:47.743I think it's Stefan Covey's son who wrote it and he talks about the difference between the whirlwind and, like the highly or wildly important tasks.
00:13:47.743 -->
00:13:49.206But it is a combination.
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00:13:53.490There's, like that, 70 percent of the day to day tasks, the putting out fires, the spinning plates, as you said.
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00:13:54.554Like those.
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00:13:56.381The work still needs doing in that sense.
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00:14:02.163But there has to be time carved out for the wildly important goals in your business, the strategic initiatives.
00:14:02.163 -->
00:14:06.783So I try to have one strategic initiative at any given moment.
00:14:06.783 -->
00:14:11.801For now, for us right now, is to build a bigger talent pool, for example, for virtual assistants.
00:14:11.801 -->
00:14:15.769But it is almost impossible to only do exclusively that.
00:14:15.769 -->
00:14:20.910At the size that we are and the responsibilities that are still on my shoulder, there's still like emails to be written.
00:14:20.910 -->
00:14:23.825There's still demo calls to be had, you know like.
00:14:23.825 -->
00:14:29.427So I think that that's a dream stage that at one point you can't.
00:14:29.427 -->
00:14:42.700I think that more of like, when I look at Elon Musk, I also see like it might be like focused hours in, like a specific stream, rather than like I'm only doing this for like a season of my life, cause he doesn't right.
00:14:42.720 -->
00:14:51.082Like you can see, he's running like four major organizations like it's crazy, right, but I think that when we're working on this, we're working on this.
00:14:51.082 -->
00:15:03.835Alex ramosi even has an example of like when he was working through like something that he had to do with his new director of marketing and he's like, okay, let's do it, and bolted eight hours straight into one task and then okay, like, what's the next thing?
00:15:04.336 -->
00:15:18.346so there are multiple things, but the ability to channel focus into one stream, I think it's the power, at least for us yeah, I agree, I love that idea and I think there's elements, as you were talking, where I can see historically where I have done that in some ways.
00:15:18.346 -->
00:15:30.486I just think, kind of like you're saying there's so state the stages of business dictate how many resources we have to focus on things, this stage of business early on, especially in private practices.
00:15:30.486 -->
00:15:32.250This thing about trading time for money.
00:15:32.250 -->
00:15:47.764It's where most people get stuck Because, by the concept of the business itself, people are going to not have enough time because they're trading their time for money, enough time because they're trading their their time for money.
00:15:47.784 -->
00:16:04.946So if they don't, if they don't find a way to hire and buy back their time which is the book, probably is the theme of this episode then they're stuck in this, this cycle of just trading time for money and cause they feel like, well, if I stop doing the thing that's making money, I won't have money and then there'll be no business and that's the, that's the fallacy of that.
00:16:04.946 -->
00:16:12.951So, as we get to a point now and then obviously this is a great discussion around just like understanding how business grows and being getting freedom.
00:16:12.951 -->
00:16:16.827So, like in your case, what do you do you ever have?
00:16:16.827 -->
00:16:24.731Do you ever have periods where you feel like you're getting free of your business, like, have you ever felt like I mean, are you taking vacations?
00:16:24.731 -->
00:16:26.282Like where are you at JP in your business?
00:16:27.283 -->
00:16:42.134Uh yeah, so right now we're like in a, a growth stage, right, and, and for us is, um, the first two years of our business has really been on like how do we build a product or service that people want to rave to their friends about?
00:16:42.134 -->
00:16:46.163Right, and so we weren't focused too much on like distribution or business development.
00:16:46.163 -->
00:16:55.203I just wanted to find the best people for the best companies, right, and so that's what we spend most of the time doing, and now we're more of like okay, we have a model that works.
00:16:55.203 -->
00:16:57.490How do we like tell more people about it?
00:16:57.490 -->
00:16:59.023Right, so that's kind of like where we're at.
00:16:59.023 -->
00:17:04.356I am not the type of person to take a lot of like vacations or breaks.
00:17:04.356 -->
00:17:05.179I am at a point.
00:17:05.179 -->
00:17:09.210I'm single, I have no kids, so I almost think about it, and you're young, this is yeah.
00:17:09.230 -->
00:17:14.510So I think this is the time for me to work a little bit hard, but I, I do take uh breaks.
00:17:14.510 -->
00:17:17.001I, I just can't unplug for a weekend.
00:17:17.001 -->
00:17:24.133I get too anxious of, like you know, like things that I want to do, um, but I like to take longer breaks.
00:17:24.133 -->
00:17:36.291So, for example, for the end of this year, I'm going to go visit uh, I have family in Italy and so I'm going there for Christmas, basically gaining back all the weight I lost this year for three weeks and then I'm taking them back.
00:17:36.352 -->
00:17:46.961I'm bringing them back to Guatemala for like a 10 day trip showing them around town, and so I rather have like the long vacations and like long breaks, and then that recharges me for the rest of the year.
00:17:46.961 -->
00:17:51.771But in terms of like getting free from from my business, it's, it's my.
00:17:51.771 -->
00:17:58.685I am obsessed with like getting most of my time dedicated to the major constraint of the business and so, like, who do I have to hire?
00:17:58.685 -->
00:17:59.508Who do I have to train?
00:17:59.508 -->
00:18:00.611What tool do I have to buy?
00:18:00.611 -->
00:18:03.646It's a combination of like what is like the best solution?
00:18:03.646 -->
00:18:08.137Can we change something about an offer that maybe our clients don't perceive as valuable?
00:18:08.137 -->
00:18:10.905But we just do it because, like it makes us feel good that we're doing something.
00:18:10.905 -->
00:18:14.727You know, like there's all these things, and so how do we simplify the business?
00:18:14.727 -->
00:18:16.791How do we streamline our operation and fulfillment?
00:18:16.791 -->
00:18:25.653But I would feel comfortable leaving two weeks without me being in the business, cause the team is trained.
00:18:25.653 -->
00:18:28.440The only thing that would slow down is sales, cause I'm leading sales.
00:18:28.440 -->
00:18:29.645You're the primary sales, yeah.
00:18:29.819 -->
00:18:40.428Yeah, so that would be the only thing we wouldn't get, probably like new clients, but I think that the operation would run, like you know, without glitches.
00:18:41.259 -->
00:19:00.509You know, just as a side note, in my VA business we are working on developing some actual VAs to become salesmen for us and we were finding early on JP, just as a share, that having someone from the other country be the person on the screen immediately resolves a lot of the initial questions and concerns that normally an American answers.
00:19:00.528 -->
00:19:01.351Yeah, they're a case study.
00:19:17.750 -->
00:19:19.633Even though you're Guatemalan, you're a case study.
00:19:19.633 -->
00:19:33.200I have developed a business to where I'm so excited about what I'm working on that it doesn't always feel like work and a lot of times feels like a hobby at certain stages of what I'm working on, so that I do like taking longer breaks.
00:19:33.200 -->
00:19:39.413And I encourage everyone who's listening to ask yourself what would happen if I left my business for a month.
00:19:39.413 -->
00:19:43.340And then there's two elements of that Rock stars.
00:19:43.361 -->
00:19:47.912When you ask yourself what would happen if I leave my business for a month, there's a lot of initial fear that kicks in.
00:19:47.912 -->
00:19:50.728Some of it is warranted and some of it is not.
00:19:50.728 -->
00:19:56.913Some of it is mindset, thinking that I am more vital to the business than I really am.
00:19:56.913 -->
00:19:59.366But there is parts of it that are true.
00:19:59.366 -->
00:20:04.585Like you can't just like pull away one day and be gone for a month, but I will tell everyone their goal.
00:20:04.585 -->
00:20:20.242I want everyone who's listening, if it's, if it sounds like it'd be awesome to leave your business for a month and travel the world or whatever, if that sounds good to you, to please make that a goal, because there's actually nothing better for the business that I the businesses that I've owned over the years then taking long breaks.
00:20:20.242 -->
00:20:22.346You know, I tell them what I'm doing.
00:20:22.346 -->
00:20:27.393They see I'm working extra hard in advance, so it's not like I have to earn that, justify yeah.
00:20:27.853 -->
00:20:37.205Yeah, but what I tell them is like hey, listen, there's many reasons why I want to leave, but one of them is to empower you guys and really like help this thing run.
00:20:37.205 -->
00:20:39.230So that's not me dependent, it's a team dependency.
00:20:39.230 -->
00:20:46.329And then what I found is that my team actually really enjoys it when I leave and production in almost every case has gone up because I prepare for that.
00:20:46.329 -->
00:20:48.253So I think there's lots of value.
00:20:48.253 -->
00:20:55.203It just as, like a side note, you and I are so wired the same way that like, yeah, longer breaks are cool, but they're also really good for your business.
00:20:55.203 -->
00:21:02.429One question I have for you, jp, you said that you love working on your primary constraint of your business For people listening.
00:21:02.429 -->
00:21:05.054How do you identify that primary constraint?
00:21:05.054 -->
00:21:06.925Like, how do you even know what that constraint is?
00:21:07.769 -->
00:21:11.060Well, a lot of it is, um, a forward thinking growth.
00:21:11.060 -->
00:21:13.630I think, like you go through mental exercises, right.
00:21:13.630 -->
00:21:26.037So, for example, what I started doing is if we got a hundred clients today, what would be able to fulfill right and and what would what would start breaking?
00:21:26.037 -->
00:21:46.920And I think that that sort of like mental exercise started us like I, every entrepreneur has this thing of like, saying like I'll say yes and then I'll figure it out how later on, right like, but the how like comes very fast when after you say yes and so for me, like it's almost doing these mental exercises, uh, it's like, okay, if I 100 clients, what would break in my business?
00:21:47.119 -->
00:22:04.755And for us, it's like we used to do very white, or we still do very white glove, customized searches for each individual company that we work with, and doing that for 100 people, I would have to hire, train a bunch of recruiters, which is why we're transitioning from like a cohort or campaign based approach to more of a talent based approach.
00:22:04.779 -->
00:22:12.304And that was like a cohort or campaign based approach to more of a talent based approach and that was like a big constraint, but before, like sales, for example, as a constraint is like why?
00:22:12.304 -->
00:22:16.511Or the other mental exercises like benchmarking right Is okay.
00:22:16.511 -->
00:22:22.343Let's look, let's model after people who have been successful in our industry and what type of growth trajectories they have.
00:22:22.343 -->
00:22:23.586Are we?
00:22:23.586 -->
00:22:24.970Are we compared to that?
00:22:24.970 -->
00:22:30.498And if not, what is it about our business that is allowing or it's not allowing us to to grow?
00:22:30.498 -->
00:22:42.526It's almost like I don't know if you've ever played those like plumbing games, where you have like the pipes and like the screws and the bolts and stuff and like yeah, and you start identifying, like where the water is getting stuck, right, but.
00:22:42.806 -->
00:22:48.828And so a lot of the forward thinking is like benchmarking and like doing these exercises of what would happen if.
00:22:48.828 -->
00:22:55.174But the other side is like if you live in your business, you kind of like like just know, where is it that we're getting stuck?
00:22:55.174 -->
00:22:57.604Where is the largest cause of frustration?
00:22:57.604 -->
00:23:14.470A calendar is an excellent way of identifying your constraint is what problem takes me the most amount of time out of my calendar, and so there's there's different ways, I think also having like good mentors or good people that know business.
00:23:14.490 -->
00:23:26.222I think that having conversations with the acquisitionscom team was very helpful for us to identify constraints, because they've seen patterns in our similar service-based businesses before, and be like, hey, forget all this noise that might look like an issue.
00:23:26.222 -->
00:23:31.401This is like if you fix this, all these other things, you'll be able to fix.
00:23:31.401 -->
00:23:41.241So, like the whole concept of like sales cures all right, mark Cuban likes to say say, right, like, in some businesses, the biggest constraint is like you're just too small at the moment.
00:23:41.241 -->
00:23:44.849Just focus on on, on promoting more of your, your business and stuff.
00:23:44.849 -->
00:23:56.542So I think, taking all those inputs and then coming up with, like your own answers to that is is what I have been doing to identify the constraint, but I don't know like, do you have a different framework on how you identify?
00:23:56.583 -->
00:23:59.173no, I love what you said because you hit various options.
00:23:59.173 -->
00:24:00.840I think there's sometimes it's clear.
00:24:00.840 -->
00:24:04.511Here's a summary of what you said for the rock stars that I thought was so beautiful.
00:24:04.511 -->
00:24:10.310Sometimes you know, sometimes you're in it.
00:24:10.310 -->
00:24:11.180You just know, wow, this thing sucks.
00:24:11.180 -->
00:24:11.317It's clear.
00:24:11.317 -->
00:24:11.851Here's a summary of what you said for the rock stars that I thought was so beautiful.
00:24:11.851 -->
00:24:13.087Sometimes you know, sometimes you're in it, you just know, wow, this thing sucks.
00:24:13.087 -->
00:24:13.480It's clearly the biggest problem.
00:24:13.419 -->
00:24:15.204For example, like if a private practice runs out of new patients, they need to get new patients.
00:24:15.204 -->
00:24:18.451It's like it's really clear in that case.
00:24:18.451 -->
00:24:31.346But sometimes that there's a, there's a saying in physical therapy that relates to that Mark Cuban quote that's not really shouldn't be true, in my opinion, which is that there's no problem that more new patients doesn't solve.
00:24:31.346 -->
00:24:34.173And I tell people oh really, Does that solve recruiting?
00:24:34.173 -->
00:24:39.692Does that make more physical therapists show up in your business ready to treat now?
00:24:39.692 -->
00:24:44.943So it's, it's really powerful because, um, the second thing you mentioned first sometimes you know.
00:24:44.943 -->
00:24:56.573Second, sometimes you have to do mental exercises, Okay, so if this happens, then that and you start it's called vision, the number one job of any owner, of any CEO.
00:24:56.573 -->
00:25:01.297Hold on, I'm going to re-say this for my short that my virtual assistant is going to pull out of this episode.
00:25:01.297 -->
00:25:03.183Yeah, yeah, sure.
00:25:03.183 -->
00:25:06.928The single most important role that a CEO has in a business is visionary.
00:25:06.928 -->
00:25:15.941Part of that vision is creating the path in the future, but part of it are these mental exercises that we do to identify the primary constraint in our business.
00:25:15.941 -->
00:25:25.164And when we are focused in spending time in that role, we are able to avoid, you know, turn decades into days because we're able to foresee different problems.
00:25:25.204 -->
00:25:29.173But the third thing you mentioned, JP, was sometimes we go to coaching.
00:25:29.173 -->
00:25:31.502You work with acquisitioncom team.
00:25:31.502 -->
00:25:32.464I am as well.
00:25:32.464 -->
00:25:34.509This sounds like a commercial for those guys.
00:25:34.509 -->
00:25:39.089I would love some sort of feedback from their team on like us helping them grow.
00:25:39.089 -->
00:25:42.569But it's true Like we met at one of those conferences.
00:25:42.569 -->
00:25:45.539And but you don't have to spend that kind of money.
00:25:45.539 -->
00:25:51.540You can invest in a coach that's really talented who can help you identify the constraints.
00:25:51.540 -->
00:25:54.309So in our industry there's there's numerous coaches that are great.
00:25:54.309 -->
00:25:55.202I've had them on the show.
00:25:55.826 -->
00:25:57.986So it's this, it's this concept of like.
00:25:57.986 -->
00:26:07.452Sometimes, you know, sometimes you've got to do the exercise, but sometimes you've got to be with a coach or somebody who's higher level to help you identify the real constraint, and I think you know it's.
00:26:07.452 -->
00:26:11.375By the way, I really appreciate you saying that, because I'm realizing that's what I need.
00:26:11.375 -->
00:26:13.041Yesterday and today.
00:26:13.041 -->
00:26:24.029I'm like I'm confused right now in my business on where the major constraint is, Cause there's three or four things that seem super urgent and important, but I know they're different, and then there's there's I know there's gotta be one that rules them all.
00:26:24.029 -->
00:26:26.594So I'm excited to meet with my team and figure that out.
00:26:26.594 -->
00:26:29.143So, no, I think that's great that you, you use the.
00:26:29.143 -->
00:26:31.227You are able to identify that constraint.
00:26:31.227 -->
00:26:40.559Um, so, JP, let's let's pivot now into more of a fireside chat on this thing called a artificial intelligence and virtual assistants.
00:26:40.559 -->
00:26:43.048You own a virtual assistant company, so do I.
00:26:43.048 -->
00:26:50.510What's your take on the fear that a lot of people are saying that AI is going to replace VAs altogether?
00:26:51.500 -->
00:27:03.268Yeah, it's probably like one of the hottest topics that I have from clients, from candidates or current employees, is like what's going to happen and you know, like it's.
00:27:03.268 -->
00:27:04.611It's an interesting stage.
00:27:04.611 -->
00:27:33.327I, I, I was, I was telling you a little bit before I got started that I like to think of, like what, what are the frameworks that can help me navigate through periods of uncertainty or or of uh, you know, we've had different kinds of like inflection points in history, right, and I think that history for me is like a very powerful frame for us to like look through and and gather some of those either lessons learned or cautionary tales, to like identify how we should behave around this.
00:27:33.327 -->
00:27:49.285And and the ai revolution is definitely an inflection point, just like the agricultural revolution was, like the industrial revolution was, or the digital revolution was all of those time periods cause anxiety because all of them rewired the world in a lot of way.
00:27:49.285 -->
00:27:57.609But I don't think that, if I look through that lens, I don't think that none of those inflection points eliminated human value.
00:27:57.609 -->
00:28:02.768They just modified or shifted where the value lived, right.
00:28:02.768 -->
00:28:17.810It's not like, you know, the printing press eliminated writers, right, or the calculator eliminated mathematicians, or spreadsheets eliminated accountants, for that matter, I think it just reshaped on what value they bring.
00:28:18.039 -->
00:28:35.185And so when we're looking at this artificial intelligence revolution, I think that, you know, definitely jobs are going to be shift and the value that a human can bring will be shifted, but it's more a conversation of tools and leverage than like a completely replacing someone.
00:28:35.185 -->
00:29:03.930I feel like, and I think that, um, you know, we can get into this whole discussion of like tools, but I I think that this revolution comes in to again shift the value of where, or shift where value lives, and I think the human component will always be there, um, where, where artificial intelligence can bring execution, humans still bring judgment and intuition and empathy and a lot of the things that are still valued in the marketplace.
00:29:03.930 -->
00:29:11.794It's just how do we wield these new tools in order to get better outcomes and higher leverage outputs.
00:29:11.794 -->
00:29:15.307So that's a little bit of how I think about this kind of thing.
00:29:15.307 -->
00:29:24.221I'd love to hear your opinion and dive in a little bit more into these concepts, but I think it's just another inflection point where we have to reshape where value lives.
00:29:25.362 -->
00:29:39.832I really appreciate that perspective on it and it's so cool, jp, because you know I think of it like this there's this global impact of AI, but I obviously think of it through the lens of that sub line of health care.
00:29:39.832 -->
00:29:42.534So there's the global impact and then there's health care.
00:29:42.534 -->
00:29:57.724I feel like health care is like a revolution behind the world, Like I think, like they're, they're, they're still trying to just early stage figure out virtual assistants, even though the rest of the world has been leveraging them like massively for a long time.
00:29:58.141 -->
00:29:58.261And.
00:29:58.301 -->
00:30:00.308I talked to a lot of people in healthcare.
00:30:00.308 -->
00:30:13.907There there's still a lot of a fear of just having someone who's not physically in the space handle things, Whereas in the tech world, working out of the Philippines, Guatemala, India, other countries has been like 40 years, I mean.
00:30:13.907 -->
00:30:15.432They've been doing this for a long time now.
00:30:15.432 -->
00:30:16.180So the.
00:30:16.300 -->
00:30:17.202AI thing is really.
00:30:17.202 -->
00:30:22.523You're probably more on the cutting edge of how AI is disrupting the virtual assistant space.
00:30:22.523 -->
00:30:27.294For me, I have a similar perspective of more optimism.
00:30:27.294 -->
00:30:33.121It's kind of like what you said you look at history as a model and you look at inflection points.
00:30:33.121 -->
00:30:46.487When the automobile came out this came from Gary Vee when the automobile came out, it eliminated like in New York alone, there were thousands of jobs of men and women who literally their whole income was cleaning up manure in the streets.
00:30:46.487 -->
00:30:50.855Behind all these forces that were the primary mode of transportation.
00:30:50.855 -->
00:30:54.066And so now you have automobiles and guess what?
00:30:54.066 -->
00:30:56.832All these industries disappear forever.
00:30:56.832 -->
00:30:57.333But are we?
00:30:57.333 -->
00:31:01.366Did it lead to a better life for people or a worse life in general?
00:31:01.366 -->
00:31:03.170Much better?
00:31:03.170 -->
00:31:10.471So there's these changes that occur and ultimately they benefit everyone.
00:31:10.471 -->
00:31:17.310I guarantee those people who were once cleaning manure found other things that were created by the new revolution.
00:31:17.310 -->
00:31:19.407So I'm super excited.
00:31:21.381 -->
00:31:31.428When I started my company I've shared this story on this show before, but when I first piloted this program with some physical therapy owners and they were like, will, this has been the best thing for my business.
00:31:31.428 -->
00:31:36.589We're saving money, you solved a major headache and I love my people and they're doing better than the americans.
00:31:36.589 -->
00:31:39.119Like I was like, okay, I'm doing this.
00:31:39.119 -->
00:31:44.130But I told my wife we were in bali on our 25th anniversary trip.
00:31:44.130 -->
00:31:47.769And we were in Bali and, just like you, I can't there's.
00:31:47.769 -->
00:31:49.659I just don't stop thinking about these things.
00:31:49.659 -->
00:31:54.509Right, like, so, like it was early morning I was on a walk and she joined me and she's kind of used to it by now.
00:31:54.509 -->
00:31:57.508We've been married 27 years and she's like so what's?
00:31:57.508 -->
00:32:01.603What's that thing in your mind about the business that you're excited about?
00:32:01.603 -->
00:32:04.146I said, honey, virtual rockstar is going to be this great business.
00:32:04.346 -->
00:32:06.489I said, but I know, cause I'm a, I'm a visionary.
00:32:06.489 -->
00:32:11.875Like you, I'm like, in 10 years or less, there will not be.
00:32:11.875 -->
00:32:24.329Like you'll go into a medical clinic, in my opinion, and you'll see an artificial, intelligent avatar that is just perfect, the right amount of enthusiasm and personalization.
00:32:24.329 -->
00:32:26.233You won't tell the difference and you won't care.
00:32:26.233 -->
00:32:29.007You just love the customer service.
00:32:29.480 -->
00:32:34.527I said do I start an industry that I know is gonna get massively disrupted in a matter of years?
00:32:34.527 -->
00:32:39.770And she had the wisdom to say well, she's like, people need this now.
00:32:39.770 -->
00:32:42.613You just got to be willing to pivot into what's coming.
00:32:42.613 -->
00:32:47.272And so ever since then I have never had any fear on it.
00:32:47.272 -->
00:32:49.195I will say this I do have fear.
00:32:49.195 -->
00:32:50.778It's called FOMO.
00:32:50.778 -->
00:33:00.220I am scared, jp, that there's something really cool I could be on the cutting edge of doing in my business that I'm missing out on.
00:33:00.220 -->
00:33:03.865So it's not a fear of like, oh no, we can still be in business.
00:33:03.865 -->
00:33:13.551It's like can I be the guy that rides that wave into the future with my people and my customers and my VAs and really make a difference?
00:33:13.551 -->
00:33:19.709So yeah, I know you're kind of in that same boat to like you're not like, oh, it's gonna be good.
00:33:19.828 -->
00:33:25.478You're like rolling into artificial intelligence in your business yeah, no, this is going to be amazing, right like.
00:33:25.478 -->
00:33:27.160That's kind of like what, what I think about?
00:33:27.160 -->
00:33:54.957I'm highly optimistic and also I think that just I was reading the other day, right like the small business association put out a number, that something like 10 to 15 000 small business license get issued every day, like Like there's so many businesses starting or like getting started and, for example, like going back to the industrial revolution, people were afraid that every single piece of manual labor was gonna get displaced.
00:33:55.546 -->
00:33:57.773And look around, there's still manual labor.
00:33:57.773 -->
00:34:01.791There's some people that prefer a handmade chair than like a factory manufactured one.
00:34:01.791 -->
00:34:08.695So even if, like people are like VA businesses, there are still going to be businesses that are, like AI averse.
00:34:08.695 -->
00:34:17.391They're still prefer the human element to it and there's a big enough pie for those kinds of businesses, regardless, you just have to be able to find them.
00:34:17.391 -->
00:34:19.913But like that's just for people who are reluctant to change.
00:34:19.913 -->
00:34:25.454I would feel like there's still a lot of industry left and I think it's still growing, regardless of like AI.
00:34:26.074 -->
00:34:38.032That could just be my assumption, uh, but going back to the optimism of of artificial intelligence, I think that you know you're right, I, I, some of these things are starting to get replaced.
00:34:38.032 -->
00:34:48.784Like the first thing that gets replaced is mechanical tasks or repetitive tasks that people think like oh, but you won't be able to, you know, replace empathy or replace that I, I don't think that's true.
00:34:48.784 -->
00:34:56.653I think that if everything is patterns and inputs and outputs, I think that the last thing, that would be the hardest thing to replace would be intuition.
00:34:56.653 -->
00:35:01.052You know, like what are those calculations that your intuition can make?
00:35:01.052 -->
00:35:07.293I don't think that could be recreated because I don't think we truly understand where intuition comes from, so we can't model for it.
00:35:07.293 -->
00:35:12.012But you know, like it's just a matter of time before, like, things get taken care of.
00:35:12.012 -->
00:35:16.610But it's just, I see it as a tool, or a tool that provides leverage.
00:35:16.610 -->
00:35:23.996But even if you have a fulcrum and a stick, you still need a hand to pull it to make sure that the leverage is actualized.
00:35:23.996 -->
00:35:32.407So I see it as the latest and most powerful tool that we've ever developed and it will augment what we could do.
00:35:33.949 -->
00:35:38.318And I am also fascinated about what changes will AI have on us.
00:35:38.557 -->
00:36:09.545And if you look at history, like I think there's a famous quote, I forget who says it, but we shape tools and then tools shape us, like when we were able to harness fire, for example, we were able to cook meat, and so now we didn't need these like bone structures and jaws that can, like, break down fibers, and so, like our skull shaped and now that led way to, like our brains being able to get bigger and added space for cognitive development, right, so that's how, like a tool that we harness, changed the way that we we do things or the way that we evolved.
00:36:10.047 -->
00:36:28.572So I'm I'm also curious to see, like, how we're going to be evolving, but, you know, for us it's like, okay, ai is is one of the most potent tools, and so how can we help virtual assistant harness or wield these tools so that they can become superhuman, right, or super soldiers, if you will?
00:36:29.474 -->
00:37:06.190Um, how can one virtual assistant have the output of five, ten years ago, um, and so we the, the, the bridge in these inflection points versus, like, the world that used to be in the world that is now, has always been skill development, has always been learning and training and education, and so that's why, for me, one of the things that I'm most excited about is introducing that element in our business is how can we help, you know, these um, virtual assistants, executive assistants, be, uh, the latest toolsmiths right of of how they can harness and use this, and I think that that's what's going to be exciting.
00:37:06.190 -->
00:37:14.675So artificial intelligence will displace virtual assistants, but the ones that are reluctant of, like learning how to use these tools.
00:37:14.675 -->
00:37:18.411That's a little bit of where I'm spending a lot of my headspace.
00:37:18.972 -->
00:37:19.815Yeah, that's cool.
00:37:19.815 -->
00:37:20.336I have the same.
00:37:20.336 -->
00:37:30.990I think I'm willing to bet anyone who's not like, not like, had their head in the ground and who owns a virtual assistant company right now is having to take these discussions on.
00:37:30.990 -->
00:37:38.436I would say that there's a percentage of us who are super excited about it, though, and it's very similar how I feel this idea.
00:37:38.436 -->
00:37:40.958The term we use is supercharged VA.
00:37:41.257 -->
00:37:49.782We want to create a supercharged VA with AI so that down the road someone only needs to hire one of our VAs that can do the job of five.
00:37:49.782 -->
00:37:56.096Like to me, you know the person who gets scared by that thinking well, that could have been five times.
00:37:56.096 -->
00:37:57.938The business isn't seeing the bigger picture.
00:37:57.938 -->
00:38:06.920It's like then our people become the gateway for our clients to stay on top of the tools that matter most to them.
00:38:06.920 -->
00:38:19.340Like if our businesses, jp are doing the legwork for our clients in our niches, to be like, hey, you don't need to worry about the 30 different programs that came out today in artificial intelligence.
00:38:19.340 -->
00:38:27.606Your VA is your gateway into AI intelligence.
00:38:27.606 -->
00:38:31.494Your VA is your gateway into AI, and I think it makes our firms more valuable because the VA themselves isn't going to spend time doing that.
00:38:31.494 -->
00:38:33.286They're going to take direction from you and I.
00:38:33.286 -->
00:38:48.416So if you and I are visionaries and looking at all the different programs and going, oh, this is the one we want to use for this application and we're constantly evolving that for our clients, right now they're using us mostly because they don't want to use for this application and we're constantly evolving that for our clients, right now they're using us mostly because they don't want to source the candidates.
00:38:48.416 -->
00:38:51.400They don't want to have to deal with some of the HR components.
00:38:51.400 -->
00:38:53.068They don't know how to pace them overseas.
00:38:53.068 -->
00:38:55.878They're trying to save money and that's kind of it.
00:38:56.481 -->
00:38:59.106And there's a growing trend with people going well, why would I use a company?
00:38:59.106 -->
00:39:04.956Why can't I just go into onlinejobsph and just go hire someone directly and I tell them they should.
00:39:04.956 -->
00:39:06.378I'm always like just go.
00:39:06.378 -->
00:39:08.300If that calls to you, go do it.
00:39:08.300 -->
00:39:13.094But if you're growing and you need to outsource, we can help you with those problems.
00:39:13.876 -->
00:39:25.025But when we start adding AI development within the team, then it's like well, the reason I go with those guys Meteor or Virtual Rockstar is because those guys are out there finding the best tools for me.
00:39:25.025 -->
00:39:26.108I don't have to think about it.
00:39:26.108 -->
00:39:31.590And then they teach the VA and then the VA just brings them into my company and shows the rest of us how to use them.
00:39:31.590 -->
00:39:48.014So it's kind of like this idea of like we get super excited because, sure, we're only going to have one VA where we could have leased five times that amount, but the value of that one VA goes up and that means that we can make a bigger impact.
00:39:48.014 -->
00:39:49.516And I just know that model wise.
00:39:49.516 -->
00:39:51.088Once we do that, everything else is easy.
00:39:51.088 -->
00:39:57.916I don't have it figured out, but, like, once we can do that, it's going to be super easy to grow the influence and serve our clients.
00:39:58.746 -->
00:40:07.514Yeah, and also there's a lot of things that you said that I really like, but I think that, um, also it becomes a much more engaging job for the virtual assistants.
00:40:07.514 -->
00:40:13.818Going back to the people that clean manure in the streets, I we don't really miss those jobs right.
00:40:13.818 -->
00:40:27.233There's not like a oh man, the good old days when we used to have these jobs, right, and I think that there's a lot of like redundancies and a lot of like uh, boring tasks that comes with like the repetitiveness of the nature of a virtual assistant and so like.
00:40:27.233 -->
00:40:44.686I think that now it makes the jobs a little bit more dynamic, more engaging, and and so, for example, the other thing that I I think about all the time is is, to your point, there are there's like this ai revolution, and a lot of people are like me I am a super late adopter to things Like.
00:40:44.726 -->
00:40:45.909I'm not a new adopter, let's.
00:40:46.371 -->
00:40:49.588I am a hundred percent more of like let's, let's wait and see.
00:40:49.588 -->
00:40:56.356I don't really know about this kind of stuff, like, uh, so I I rather learn from others mistakes before I jump in forward.
00:40:56.356 -->
00:41:00.369And so a lot of business owners are like I hear about this, all AI stuff.
00:41:00.369 -->
00:41:03.396I think we would benefit from it, but I don't.
00:41:03.396 -->
00:41:05.527I don't understand it enough, and I think it's.
00:41:05.527 -->
00:41:15.045It is a way to introduce a not only AI, but you're introducing AI at a such a important place inside of your organization.
00:41:15.045 -->
00:41:21.777You know, david Marquet has a book called turn the ship around, and it's one of the best leadership frameworks of books that I've ever written, or I've ever read, rather.
00:41:21.777 -->
00:41:27.896And one of the things leadership frameworks books that I've ever written or I've ever read, rather and one of the things that he says is that you want to move authority where the information is.
00:41:27.896 -->
00:41:51.545If someone is boots on the ground, you should be giving them the authority to like, or the autonomy to introduce, new solutions, new tools and so, like a virtual assistant that is in the day to day it's executing stuff, like they're in the best position to identify which tools they can implement and stuff, and so, yeah, I think, I think that that is that is important.
00:41:51.545 -->
00:41:54.876But you also said all like that, oh, the 30 tools that came out today.
00:41:54.876 -->
00:42:03.157I think, also, what we should be spending some time on is is, you know, being cautious of any frenzy.
00:42:03.157 -->
00:42:05.400That's that's happening, like AI right now.
00:42:05.485 -->
00:42:23.423Like you open LinkedIn, everybody's like, hey, I just automated this workflow that allowed me to do X, y and Z DME tool for whatever Right, like right, there's a lot of different things and, and going back to like historical examples, I think of like, for example, the gold rush right, and, and what was that like?
00:42:23.423 -->
00:42:23.969That was such an interesting.
00:42:23.969 -->
00:42:24.592Like, for example, the gold rush right, and what was that like?
00:42:24.592 -->
00:42:30.239That was such an interesting time period for me to like reflect on.
00:42:30.239 -->
00:42:41.807Because, yes, it was real, there was gold in California, but it was also like there has to be managed expectations when it came to like going there, like not every.
00:42:41.807 -->
00:42:45.514They made it seem like you would just go down, kneel on the river and pick up gold.
00:42:45.514 -->
00:42:54.228Right, and that's the same thing that I see with AI is like, hey, you just download this tool implemented and your whole, whole workflow is going to be optimized.
00:42:54.791 -->
00:42:55.012Right.
00:42:55.052 -->
00:43:07.889I don't think that's the case, right, like there's some nuance, there's difficulty, you need judgment, um, and so I think that we should also just pay attention to these cautionary tales, also, like in the gold rush.
00:43:07.889 -->
00:43:09.572I found this very interesting.
00:43:09.572 -->
00:43:14.809It was like it led space to a lot of scammers and fraud and con artists.
00:43:14.809 -->
00:43:20.409Right, they would sell, like these bags of soil that were supposedly having gold in them.
00:43:20.409 -->
00:43:22.193It was just dust.
00:43:22.193 -->
00:43:25.592They would sell like fool's gold or they would sell broken tools, right?
00:43:25.592 -->
00:43:30.851So, yes, in the gold rush, the people who sold the shovels were the ones that make the most money.
00:43:30.851 -->
00:43:45.659And that's what people are thinking right now, and that everybody's coming up with an AI tool, everybody's coming up with a workflow and automation workflows, and so I think that having someone like you and I who can help them filter through like what's real and what's not.
00:43:46.005 -->
00:44:03.559We also speak with a bunch of business owners and so we understand like commonality of issues or commonality of constraints, and we could be like, hey, we could anticipate a constraint that you're having and we already have a tool that we work with in other practices that you should probably try to implement to solve X, y, z problem.
00:44:03.559 -->
00:44:10.065Right?
00:44:10.065 -->
00:44:20.806So there's a lot of what you said that I really like and and I think it's just like who who can help introduce this into your organization without the clutter and the noise, and like the potential scammers and and con artists out there that's taking advantage of the frenzy out there.
00:44:21.509 -->
00:44:24.597Yeah, what beautiful comments you made.
00:44:24.597 -->
00:44:28.494The equivalent of shoveling manure in healthcare, just so you know.
00:44:28.494 -->
00:44:30.009You know how you're like, did people?
00:44:30.050 -->
00:44:31.494really miss shoveling manure yeah.
00:44:31.885 -->
00:44:37.112The equivalent of that is doing anything with medical insurance, insurance verification, authorization.
00:44:37.112 -->
00:44:39.432My listeners are laughing to themselves right now.
00:44:39.432 -->
00:44:49.246If you're walking and you're smiling, I see you Because it is straight up manure and it is so funny Cause like, if we can, if we can automate those elements, great.
00:44:49.246 -->
00:44:54.768But I think what's cool about what your second side of that comment was is to take the pressure off.
00:44:54.768 -->
00:45:00.869To take the pressure off, um, the idea of like we don't have to run and buy every shovel that is being sold.
00:45:00.869 -->
00:45:02.253We can.
00:45:02.253 -->
00:45:03.255It's a little bit of both.
00:45:03.255 -->
00:45:04.967You know, there's this gold rush going on.
00:45:04.967 -->
00:45:11.755We should be mindful of it, but we don't change our whole world to go like let's sell the business and let's go buy a shovel.
00:45:11.755 -->
00:45:22.893I think it's a matter of like, understanding what the impact is, doing the mental exercise you mentioned earlier and and staying current with people who are sharing that information.
00:45:22.893 -->
00:45:25.898I love that quote you made from Turn the Ship Around.
00:45:25.898 -->
00:45:29.512Can you say it again Like authority and thought leader?
00:45:29.512 -->
00:45:30.396What was that piece again?
00:45:30.597 -->
00:45:32.672Yeah, so this book was super interesting.
00:45:32.672 -->
00:45:35.771It was about a submarine captain that I don't know.
00:45:35.771 -->
00:45:37.896I'll just give a brief context.
00:45:37.916 -->
00:45:38.358No, go for it.
00:45:38.358 -->
00:45:40.166I think this is on topic.
00:45:40.186 -->
00:46:05.581Sure, in order for you to become like a submarine captain, you have to study the ship, like almost like a year in advance, so that you understand, like, how every nut and bolt operates inside of the submarine and this, and because decision making and orders are centralized and they're in a hierarchy, so the captain says, barks orders, and then everybody executes, and that's how usually submarines are ran.
00:46:05.581 -->
00:46:20.869Well, this submarine captain had studied the whole year for, I think, the us olympia or something like that, and then on the last moment they changed the submarine to him, uh, for the santa fe, which was the lowest performing submarine in the entire navy.
00:46:20.869 -->
00:46:38.507And so he was like in a ship that he didn't train for and it was supposed to be leading these people, and he started noticing, um, a part of his crew members were were executing on his orders that they knew was wrong, right, and so like we're like why are you listening to me?
00:46:38.507 -->
00:46:41.826Why didn't you say something that we can't do this in the submarine?
00:46:41.826 -->
00:46:49.159And he started running into all these issues of execution because he was the point of command and he was barking out orders that didn't make sense.
00:46:49.159 -->
00:46:54.757So he was like the only way that we're going to make this work is if we change our leadership style.
00:46:55.425 -->
00:47:06.141And so one of the concepts is like how do you give autonomy to the people inside of your organization so that they're not depending on you, to the people inside of your organization so that they're not depending on you?
00:47:06.141 -->
00:47:10.715So, going back to buying back your time, the most powerful thing that you can do in your business is having autonomous executors inside of your organization.
00:47:10.715 -->
00:47:13.032He said you need two things for that.
00:47:13.032 -->
00:47:25.650You need organizational clarity and technical competence, and so, as long as somebody knows where you want to get to and also has the right set of skills to get you there, you should leave them to do their job.
00:47:25.650 -->
00:47:25.952Right?
00:47:25.952 -->
00:47:28.018So that was one of like their concepts.
00:47:28.018 -->
00:47:31.710But then he mentioned you want to move authority.
00:47:31.751 -->
00:47:40.378Where the information is in a submarine uh, before it's, it's separate, right, you move um information over to the authority.
00:47:40.378 -->
00:47:45.311So, like people are, the crew members are feeding information to the captain, and then the captain makes decisions.
00:47:45.311 -->
00:47:57.445It's then you have one brain commanding 300 souls, where you can have the inverse of 300 autonomous and purpose-driven people that are guiding the organization.
00:47:57.445 -->
00:48:08.597You don't stand a chance against somebody that runs their organization that way, and so what we do, for example, is we make sure that we have technical competence in your mix, right?
00:48:08.597 -->
00:48:17.813So, like, if we're hiring a virtual assistant, we're making sure that they are technically capable, they're a good culture fit and this is a career progression for them.
00:48:17.813 -->
00:48:18.655There's a job fit.
00:48:18.655 -->
00:48:19.577That's our job.
00:48:20.224 -->
00:48:25.568Your job as a leader is to instill that organizational clarity, the mission where we want to get to.
00:48:25.568 -->
00:48:26.632What's the biggest constraint?
00:48:26.632 -->
00:48:27.454What are we attacking?
00:48:27.454 -->
00:48:41.554And then, if you have that, you should be free to move authority where the information is, and besides just authority to the virtual assistant, to the employee, to whatever it is, because you know they have technical skills and organizational clarity.
00:48:41.554 -->
00:48:51.172But the same thing as with AI, right, like, you are okay with them introducing these tools because you know that they're technically competent and they know where you want to lead the organization to.
00:48:51.934 -->
00:48:54.851So for me, that has always been a great framework of a book.
00:48:54.851 -->
00:49:00.476There's other concepts of leadership and how do you disseminate the ownership and authorship inside of your organization?
00:49:00.476 -->
00:49:17.731But those concepts of like, let's make sure that we get the right people on the bus, let's make sure that they understand what we're trying to get to, and then let's actually make the letting go process of like allowing them to own their positions and contribute to this overall mission that we're all steering towards right.
00:49:17.731 -->
00:49:24.105So that was a roundabout way of like explaining that concept, but I just wanted to provide that little bit of context.
00:49:24.385 -->
00:49:28.056It's so on topic, because the bigger arching theme of this whole season is freedom, right?
00:49:28.056 -->
00:49:40.134So when you're talking about, and then what's beautiful is the application, because you own a VA company automatically speaks into these trends of AI and VA, because you're talking about moving authority where the information is.
00:49:40.134 -->
00:49:46.358And so, again, if your VA's, your job right now is to make sure that they're skilled, that they have a future, they're culturally aligned.
00:49:46.358 -->
00:49:53.351It's the owner's job of the company that you're working with to make sure there's a vision and a path, but then you can make them autonomous as they're in that space.
00:49:53.351 -->
00:49:54.554And then where does AI come in?
00:49:54.554 -->
00:49:56.867Well, that's the information, it's more information.
00:49:56.867 -->
00:50:11.652It's like, again, that's where you and I are passionately pushing forward is gathering the tools that we think are great, or creating our own tools that are missing, and that way the owners can stay focused on their business and not have to run out and buy more shovels during the gold rush.
00:50:11.652 -->
00:50:17.273They can have one out point one thing solve all things, but the end result is the same freedom.
00:50:17.273 -->
00:50:20.967That's kind of why I think that was so important to hit that concept from.
00:50:21.007 -->
00:50:28.806Turn the Ship around is that all these elements we're talking about are the foundation of it's weird JP, because it's not just freedom.
00:50:28.806 -->
00:50:32.195It's like the biggest impact we can ever make in our business.
00:50:32.195 -->
00:50:40.186The things that we do to make the most money to help the most number of people is the same things we do to get freedom for ourselves as leaders.
00:50:40.186 -->
00:50:42.010There, there's no difference.
00:50:42.010 -->
00:50:47.494The only shift is when someone like you comes along and you have a little bit of freedom.
00:50:48.538 -->
00:50:51.067You and I both, I would say we choose to go into growth mode.
00:50:51.067 -->
00:50:53.472That's the primary thing we do with our freedom.
00:50:53.472 -->
00:50:54.936It's like we could.
00:50:54.936 -->
00:51:04.697If you were building a business you were just going to have a passive ownership on and you wanted to go hit those beautiful beaches in Guatemala that I know, you wouldn't be as busy as you are right now.
00:51:04.697 -->
00:51:07.612You could work a lot less hard.
00:51:07.612 -->
00:51:18.936But what fuels you and I want you to clarify if I'm wrong on this but what fuels you more than anything is bringing opportunity to this wonderful people that just weren't born with it.
00:51:18.936 -->
00:51:21.532That's one of the drivers for you.
00:51:21.532 -->
00:51:24.750When that drives you, it's not work, that is freedom.
00:51:24.750 -->
00:51:32.469You're busy quote, unquote but you are more anxiously engaged in a good cause than you were busy, right?
00:51:33.304 -->
00:51:42.088I think that I mean that's that is so true, cause, like most people that say like, oh, I'm gonna start a business so that I could, like, retire and live on a bitch, then you're not an entrepreneur.
00:51:42.088 -->
00:51:52.072I mean like this I think, that it no, because, like if I had more discretionary time, I would do something like I would start something else and when I'm like another business.
00:51:52.353 -->
00:52:01.731Right, like I'm like that's how we're all sick in the head, I think a little bit, but um, but yeah, I tell my friends all the time when I'm having trouble like sleeping or falling asleep.
00:52:01.731 -->
00:52:12.708I think all of them feel preoccupied because they think that I'm worried or anxious, I'm excited, that's like why I can't go to sleep, like I'm thinking about all these ideas and I think that that's kind of like what, what drives me.
00:52:12.708 -->
00:52:43.536But yeah, it's this whole overarching concept of freedom for bandwidth, so that you can magnify the impact, and and so I I think that that is true in an organization and I I think that it's also very, very powerful or very rewarding for, like a virtual assistant, somebody who's working as a virtual executive assistant, and also for the business owner, because traditionally, what I have seen is that people think of a virtual assistant as a static or stationary post.
00:52:43.536 -->
00:52:52.248Right, like this is all you're gonna ever be kind of like role, like only answer emails, only doing calendar, and like this is kind of like your role all the time.
00:52:52.248 -->
00:52:57.186I don't think that that's the smartest way to like use a virtual or an executive assistant.
00:52:57.467 -->
00:53:01.099The best companies that we work with promote their virtual assistants.
00:53:01.099 -->
00:53:03.838Give them more responsibility, give them other people to manage.
00:53:03.838 -->
00:53:04.527They grow them.
00:53:04.527 -->
00:53:07.635My executive assistant started as an executive assistant.
00:53:07.635 -->
00:53:27.958In three months, he became our operations manager because, like, they're so involved into what we do, uh, that they can run parts of our business as well, and so, like this whole thing of, like, you, as a business owner, want to let go of those tasks and give those people who are like being a steward or that are stewarding, your mission.
00:53:27.958 -->
00:53:33.494You want to give them more responsibility, more autonomy, you want to continue to grow them, um, and so like.
00:53:33.514 -->
00:53:38.972For them, they're working in an organization that has upward mobility, that has a growth roadmap, that they're.
00:53:38.972 -->
00:53:45.074They're both, you know, growing and contributing, which are the two things that drive engagement and employment.
00:53:45.074 -->
00:53:52.130And for you, as a business owner, you're increasing bandwidth and latitude for you to tackle all the other things that you want to do to grow the business.
00:53:52.130 -->
00:54:07.735And so I think that this is also where AI comes in and gives that space for growth and more freedom for you to spend more restless nights thinking about the things that you want to continue building and doing right, like it gives you that, that, that bandwidth in that space.
00:54:07.735 -->
00:54:16.456But yeah, I see that all the time is like VAs are going to be like, oh, I'm going to be here for three years and then I'm going to have to change a company because I won't be able to grow.
00:54:16.456 -->
00:54:18.327That's completely the opposite.
00:54:18.327 -->
00:54:23.916You're in like one of the best positions to influence an organization and that's where you have your growth roadmap.
00:54:24.797 -->
00:54:25.659Yeah, I love that.
00:54:25.659 -->
00:54:26.360It's so true.
00:54:26.360 -->
00:54:29.295My Kim was my executive assistant to start.
00:54:29.295 -->
00:54:30.710Now she's my executive director.
00:54:30.710 -->
00:54:32.612She runs my podcast, social media.
00:54:32.612 -->
00:54:46.217I have a professional brand and I have a personal one that keeps I actually keep them separate, and so we're posting eight things online every day across eight different platforms and I do about an hour of work for that per week.
00:54:46.217 -->
00:54:55.231I do, of course, I do the podcast, which is more of a passion project, but it's this idea of like she has stepped into this role now where she's overseeing the growth of podcasts in the last months.
00:54:55.231 -->
00:55:08.541You know, tens of thousands of followers she's been able to oversee, and I'm just like I would never have done that, I could have never have done that.
00:55:08.463 -->
00:55:12.043I could have never have done that and realizing that the virtual assistant isn't a static post, but it's a, it's an entry point into growing not just them but the business.
00:55:12.043 -->
00:55:12.536It's such, it's such a.
00:55:12.536 -->
00:55:19.789You know, it's so funny when I talked to someone for the first time, I had a call yesterday with this multi-location PT practice and there was like six guys on this call.
00:55:19.789 -->
00:55:26.018I think they have like 50, 50 locations and it was interesting because they just don't know what they don't know.
00:55:26.018 -->
00:55:28.052And they were very progressive.
00:55:28.052 -->
00:55:37.750They had very great questions, some of the best, but there was this one individual who was very myopic and being like well, but what about this risk and this risk and that fear?
00:55:37.750 -->
00:55:40.813And it was so hard for me not to go.
00:55:40.813 -->
00:55:52.780Oh man, you're willing to let this small unknown limit what you guys could do to completely transform thousands of lives.
00:55:52.780 -->
00:56:01.434Like you are literally being handed an opportunity that's going to free you up and expand your business and change these lives of people overseas.
00:56:01.434 -->
00:56:03.280So it's our job.
00:56:03.280 -->
00:56:03.860So it's our job.
00:56:03.900 -->
00:56:06.943I think that's where you and I are called, jp to be more.
00:56:06.943 -->
00:56:19.333Less about like, hey, come work with our companies, and more about like leaders of information and be like hey, this is how we have to start thinking, because it's not that it's scary.
00:56:19.333 -->
00:56:20.333It's because it's exciting.
00:56:20.333 -->
00:56:21.835It's so exciting.
00:56:21.835 -->
00:56:40.394I feel like this is the I have said this to many of my employees I have never been happier than I am professionally, and I'm just as busy, or if not busier, than I've ever been, but it's because, like, we're on the front of this incredible movement that's changing the world and the lives, in my case, of our patients and our clients who are operators of that.
00:56:40.394 -->
00:56:56.679So, yeah, man, it's a big responsibility, you know, for you and I, in this, the space of VAs and AIs, and like helping people navigate the world of that, so that they don't listen to the noise but realize this is going to help them focus on their, their main priorities.
00:56:58.159 -->
00:57:03.130Yeah, yeah, for sure, I mean and and a lot of what I'm doing like I am not.
00:57:03.130 -->
00:57:04.873I I have a background in sales.
00:57:04.873 -->
00:57:06.197I used do door-to-door sales.
00:57:06.197 -->
00:57:12.672I used to do like insurance and all this other stuff, but I've never been the type of sales person that's like very like salesy.
00:57:12.672 -->
00:57:28.771I'd rather be like more consultative and it's like, okay, let's, let me understand your business and and see if we can even help, or like where, yeah, and yeah, a lot of those times I I find myself in those conversations that it's limit limiting beliefs, you know.
00:57:28.771 -->
00:57:49.811So a lot of what we're doing, instead of like selling, is change management, right, and just like doing, like okay, let's think about like the these scenarios, right, and and and or tell me a little bit of where you're spending your time, um, I, a lot of the times we also talk with with people who have tried the virtual assistant route and it hasn't worked for them.
00:57:50.541 -->
00:57:53.940I love this frame that Alex taught in that workshop.
00:57:53.940 -->
00:58:03.449It's like, hey, it's almost like you going on one date that went bad and not dating ever again, right, so it's like you're allowing a bad instance.
00:58:04.539 -->
00:58:15.385Yeah, you're allowing a bad instance to burn you twice when you made the first mistake and then from prevent, and the second thing is like you're learning a burning because it preventing you from giving it a shot ever again.
00:58:15.385 -->
00:58:24.192And so a lot of the time, almost was spending on like, hey, no, the virtual assistant, executive assistant route, the strategy works.
00:58:24.192 -->
00:58:29.925It's the execution we needed to pay attention to, and, and a lot of it's like, oh, but what about this?
00:58:29.925 -->
00:58:32.510Or or am I, am I going to have to let go of that?
00:58:32.510 -->
00:58:35.403Or I don't trust anybody could do this in the right way.
00:58:35.403 -->
00:58:40.722And it is true, your business will grow to the extent that you're willing to let go.
00:58:41.322 -->
00:58:44.907And, um, dan Martell has a like a fantastic quote on this.
00:58:44.907 -->
00:58:50.295It's like 80% done by somebody else is 100% awesome.
00:58:50.295 -->
00:58:55.692Yes, you live and breathe your business.
00:58:55.692 -->
00:59:00.771There's a lot of things that people are not going to be able to do the way that you want them to do.
00:59:00.771 -->
00:59:06.146Dan Martell also says that sometimes you can find someone that can do it better, and it's just like an ego check for you.
00:59:07.922 -->
00:59:08.423Yeah we do.
00:59:08.423 -->
00:59:15.199We keep those people down because it's like a, it's a more of like how we identify ourselves Like well, no one's as good as a therapist as I am.
00:59:15.240 -->
00:59:15.521Right.
00:59:15.981 -->
00:59:16.882It's like well, is that true?
00:59:17.824 -->
00:59:21.427But, but a lot of it is change management and changing beliefs and all that stuff.
00:59:21.427 -->
00:59:31.668And it's more of like okay, um, you're doing what you're doing for the sake of you being right and you're missing out on the opportunity to completely revolutionize your business.
00:59:31.668 -->
00:59:39.007And when you frame it that way and most people are like afraid more of the transition than like the actual change, like what is it gonna happen?
00:59:39.007 -->
00:59:39.831How am I gonna pay them?
00:59:39.831 -->
00:59:41.186Like are they gonna speak my language?
00:59:41.186 -->
00:59:49.353And, to your point, like it's very advantageous for me from Guatemala being able to have these demo calls, because I am a good case study of like you can find people that can speak English.
00:59:50.985 -->
00:59:52.871You know like, it's how I'm saying right now yeah.
00:59:54.262 -->
00:59:56.820And also like we're very westernized when it comes to our culture.
00:59:56.820 -->
01:00:00.030Like we, I still root for the Phoenix Suns, even though they break my heart every year.
01:00:00.219 -->
01:00:02.027I like every year and they break my heart.
01:00:02.047 -->
01:00:11.202Yeah, yeah, and so I think, yeah, I, a lot of.
01:00:11.202 -->
01:00:18.420It is like being a psychologist to to business owners and understanding, but it's that future of like reducing all the like the lag inside of your business.
01:00:18.420 -->
01:00:20.505I, you, you talk about it like that.
01:00:20.505 -->
01:00:20.907What's the?
01:00:20.907 -->
01:00:24.005The insurance is the annoying part of physical therapy practice.
01:00:24.005 -->
01:00:29.262I work with a few telehealth people and they were talking about the shortage of nurses.
01:00:29.302 -->
01:00:42.849There's like 94,000 nurse shortage in the United States which is like huge and they were like saying you know how much time they spend with EMRs and like just writing notes down and like stuff that like it's not nursing right.
01:00:42.969 -->
01:00:46.322It's all for the insurance, Like they say it's all it's for the patient history.
01:00:46.322 -->
01:00:47.523There's like 10% of that.
01:00:47.523 -->
01:00:49.307Everything else is just need.
01:00:50.849 -->
01:00:54.503And so like, yeah, like we, can we do away with those things?
01:00:54.503 -->
01:01:01.166Like, yeah, you know, like, but but yeah, it's just a matter of breaking patterns, of of what it is that we're doing.
01:01:02.068 -->
01:01:04.652Um, yeah, yeah, that's a great answer.
01:01:04.652 -->
01:01:34.288No-transcript fire questions underway.
01:01:34.288 -->
01:01:37.539All right, man, I don't know if you haven't already said this, uh, but what's?
01:01:37.539 -->
01:01:38.942What's a book that's blown your mind.
01:01:40.322 -->
01:01:46.050That is blowing my mind, um, honestly, like the latest one that I find myself rereading.
01:01:46.050 -->
01:01:52.297There's two that are influencing me as the hundred million dollar offers, and then the buy back your time by Dan Martell.
01:01:53.501 -->
01:01:53.842I agree.
01:01:53.842 -->
01:01:57.949I'm rereading both of those Could you, yeah, yeah, it's you.
01:01:57.949 -->
01:02:10.639You're a different person every time you read them, so I like them to say, like the hundred million dollar offer, it's not, we got that, but we also got this really cool like pricing guy that he gave us because we spend lots of money with alex mosey's group.
01:02:10.659 -->
01:02:10.900Is that like?
01:02:11.983 -->
01:02:14.954so as my avatar changes, I have to recreate it, you know.
01:02:14.954 -->
01:02:17.644So I have to go back through the technology and like refigure it out.
01:02:17.644 -->
01:02:24.065Um, yeah, uh, in case you guys haven't heard on the rock stars, that you're not hearing is that we're heavily influenced by the same people.
01:02:24.065 -->
01:02:30.945Um, and it's interesting because in our spaces, these are people who are starting to rise to the top of influence because they're making such an impact.
01:02:30.945 -->
01:02:36.346So check out Alex Ramosi, dan Martell and some of these books that we've mentioned.
01:02:36.346 -->
01:02:39.228What's one of your top time-saver hacks, jp?
01:02:40.260 -->
01:02:55.199Oh man, I have to say and this is an AI tool, by the way, it's note takers I really like to delve into, like my client's businesses and have a conversation, and that's the best way I could get the most information.
01:02:55.199 -->
01:02:59.851But when I'm typing and like listening and asking, like I don't, I don't think I'm as sharp.
01:02:59.851 -->
01:03:09.954The AI note takers for us like have helped us with develop better proposals, better job descriptions, like it's just, I don't know, like one of those tools that really help us save time.
01:03:09.954 -->
01:03:11.460Which one do you use?
01:03:11.460 -->
01:03:12.063I use Fathom.
01:03:12.063 -->
01:03:22.501Fathom allows us to like ask the AI for like hey, what did they say about like Canva and CapCut skills that they're looking for and so, like we can create assessments around that, for example.
01:03:22.501 -->
01:03:24.027Right, but Fathom is the one we use.
01:03:24.027 -->
01:03:27.139Uh, we've also seen fireflies and otter, but I don't know.
01:03:27.298 -->
01:03:29.626we we kind of like fathom a little bit better, got it.
01:03:29.626 -->
01:03:33.184What's the one thing you wish you'd stop doing way sooner in your business?
01:03:33.646 -->
01:03:36.355I think that hiring for every role people don't.
01:03:36.355 -->
01:03:41.632Now that they've come exposed to our company, they know us as like ea mbas.
01:03:41.632 -->
01:03:43.639But we used to hire every kind of role.
01:03:43.639 -->
01:03:48.311We used to hire developers, we used to hire marketers, we used to hire project managers, account managers.
01:03:48.311 -->
01:03:50.094That was nuts.
01:03:50.094 -->
01:03:59.007Like I had to become an expert in all these industries and in all these positions to you need subject matter expertise to recruit well and so like that.
01:03:59.007 -->
01:04:01.958Yeah, I won't ever go back to like, hey, what, what are you?
01:04:01.958 -->
01:04:02.840What are you hiring for?
01:04:02.860 -->
01:04:06.525let me see if I can hire a super va that does all the things yeah.
01:04:06.844 -->
01:04:15.476And so, like niching to VAs and EAs, I wish I would have done that immediately after, like when I started that that should have been the thesis of our company.
01:04:17.039 -->
01:04:17.320Awesome.
01:04:17.320 -->
01:04:20.465Well, that's a great thing about being so young, as you know.
01:04:20.465 -->
01:04:21.907Anyway, you got plenty of time.
01:04:21.907 -->
01:04:26.034What is the most time consuming task that you secretly enjoy?
01:04:26.639 -->
01:04:28.134What is the most time consuming task that you secretly enjoy?
01:04:28.134 -->
01:04:28.860I like building skills assessments.
01:04:28.860 -->
01:04:34.143So a part of like how we recruit is that we have people do like test, test projects and skills assessments.
01:04:34.143 -->
01:04:44.550It takes me hours to think about like, oh, if I have a gym that, uh, these guys are are coming in to help, like retention efforts or like billing and stuff.
01:04:44.550 -->
01:04:52.534I just like to think about ways that I can see if a candidate has it um in a way that can't be like plagiarized or copied from somebody else.
01:04:52.534 -->
01:04:55.106I just love creating um test projects.
01:04:56.108 -->
01:04:56.568Love that.
01:04:56.568 -->
01:04:58.373What's the last thing that you've delegated?
01:04:59.219 -->
01:05:00.242This is more like personal.
01:05:00.242 -->
01:05:03.989It was more like um, house management delegation.
01:05:03.989 -->
01:05:13.148But, uh, weighing my food, I said I was like I started calorie tracking this year and like I used to like weigh all my foods and stuff like that.
01:05:13.148 -->
01:05:21.023But now I hired somebody that helps us with cooking, cleaning and laundry in the house and I taught this person how to weigh grams.
01:05:21.804 -->
01:05:26.726So do you literally like wake up and have all your food measured out and ready to go for the day.
01:05:26.947 -->
01:05:31.728Well, like I, because I work from home, this person comes in and helps um during the day.
01:05:31.728 -->
01:05:36.588So, like um, you know, lunch and dinners are already like, measured in terms of like weights.
01:05:36.588 -->
01:05:43.152So they cook your lunch and dinner yeah, so I think house managers and all that stuff is a different way of delegating your time.
01:05:43.152 -->
01:05:46.869Huge roi, by the way it's funny because there's more.
01:05:46.909 -->
01:05:50.106So you're not the first person on this show who said that exact same thing.
01:05:50.106 -->
01:05:54.706I had a guest, uh, just last week who talked about how she's never cleaned her house like that.
01:05:54.706 -->
01:06:02.664Her one thing she will not do is clean her home, and dan martell's really big on these house managers and I think there's a lot of like cultural shame around it.
01:06:02.704 -->
01:06:12.983It's like a different episode how we how we can leverage delegation to never do the things that we don't want in our personal lives, because, like dude I, I'm running to the grocery store from time to time, going.
01:06:12.983 -->
01:06:15.090Why am I doing that now?
01:06:15.090 -->
01:06:16.132So great.
01:06:16.132 -->
01:06:19.264Last question, and this is the question of the entire season.
01:06:19.264 -->
01:06:20.507I think this is the.
01:06:20.507 -->
01:06:22.677I think this is could be the last episode as well.
01:06:22.677 -->
01:06:24.423Okay, for the entire season.
01:06:24.423 -->
01:06:26.713So what we're doing is we're tallying.
01:06:26.713 -->
01:06:30.086At the end of episode, I'm going to ask you a question, so this might be the grand finale.
01:06:30.086 -->
01:06:32.465Seth, you can do that however you want.
01:06:32.465 -->
01:06:34.369You know, graphically.
01:06:34.409 -->
01:06:35.112Here's the question.
01:06:36.242 -->
01:06:39.849Is it JP, is it VA or AI?
01:06:39.849 -->
01:06:45.585Cause the whole season is AI versus you know VA.
01:06:45.585 -->
01:06:46.907So we're asking is it?
01:06:46.907 -->
01:06:49.289Do I have to pick one or the other?
01:06:49.289 -->
01:06:50.371You can.
01:06:50.371 -->
01:06:51.693You can be as you're an entrepreneur.
01:06:51.693 -->
01:06:52.233There's no rules.
01:06:52.233 -->
01:06:53.195You can do it, yeah.
01:06:59.320 -->
01:07:01.384So I think that both in isolation are going to be outdated, so they have to be together.
01:07:01.384 -->
01:07:01.724It's VA using AI.
01:07:01.724 -->
01:07:03.246Um, so VA as the ultimate tool.
01:07:03.246 -->
01:07:04.969Smith for AI.
01:07:05.831 -->
01:07:06.431Love that answer.
01:07:06.431 -->
01:07:11.048I don't know what Seth's going to do with it, but that's probably the best way to summarize this whole season.
01:07:11.048 -->
01:07:13.244Is is what you just said there.
01:07:13.244 -->
01:07:18.099So, seth, do what you want with the tallies, let's see who wins for the whole season.
01:07:18.099 -->
01:07:25.239And maybe let's put that message on there as well Is that they isolation, they won't exist, but together they will be powerful.
01:07:25.239 -->
01:07:28.882So, jp, thank you for this wonderful episode.
01:07:28.882 -->
01:07:30.266I sure appreciate you being on the show.
01:07:30.927 -->
01:07:32.070Yeah, no, thanks for having me.
01:07:32.070 -->
01:07:39.565I enjoy these kinds of conversations and learning from you and what you're doing, and I'd love to have these conversations again if the opportunity comes up.
01:07:39.565 -->
01:07:40.728But yeah, thanks for your time.
01:07:41.469 -->
01:07:45.429Yeah, so how do people get ahold of you, like tell them about your business, like what you can do to help them?
01:07:50.719 -->
01:07:50.958that kind of thing.
01:07:50.958 -->
01:07:56.048Yeah, so really quickly, as I mentioned, we help uh business owners buy back their time by helping them find virtual executive talent and we do the whole talent acquisition, and then we're an employer of record.
01:07:56.048 -->
01:08:02.514Uh, you can find me through uh Instagram is uh jpforno, or in LinkedIn as jpforno.
01:08:02.514 -->
01:08:04.074Uh, and we can have a conversation.
01:08:04.074 -->
01:08:08.717Even if you're just like VA, curious, we could just have a conversation.
01:08:08.717 -->
01:08:11.608I'm happy to be a resource in any which way I can.
01:08:12.641 -->
01:08:17.048And your company website oh, company website is trimeteorcom.
01:08:17.048 -->
01:08:21.744A lot of that stuff still has like that we hire like project managers, so a little bit outdated.
01:08:21.744 -->
01:08:28.569That's why I like lead people to like the LinkedIn but trimeteorcom you will see a calendar link there and we can have a conversation.
01:08:29.189 -->
01:08:31.274Okay, JP, thanks again for being on the show.
01:08:31.274 -->
01:08:33.444Thanks for tuning into the willpower podcast.
01:08:33.444 -->
01:08:39.770As always, this is Will Humphries reminding you to lead with love, live on purpose and never give up your freedom.
01:08:39.770 -->
01:08:40.893Until next time.
