WEBVTT
1
00:00:01.165 --> 00:00:05.069
This time of year is when I see a lot of home service business owners burn out.
2
00:00:05.309 --> 00:00:06.970
I want to talk about what you can do to prevent it.
3
00:00:07.191 --> 00:00:10.434
And hopefully if you're in the middle of burnout, get through it.
4
00:00:10.614 --> 00:00:13.116
It is not a function of you being perfect.
5
00:00:13.216 --> 00:00:19.182
You will have moments in your entrepreneurial journey where you want to quit and where psychologically you'll feel tapped out.
6
00:00:19.422 --> 00:00:36.572
If you notice a lot of the people that call into the confession booth or do turn around shows for that are struggling, a lot of times it is once you hit that $800,000, $900,000, a million dollars in annual revenue, you start to feel the psychological stress building up and burnout is nearly inevitable for the vast majority of people.
7
00:00:36.612 --> 00:00:47.658
This is why less than 10% of home service businesses will build a million dollar business is because the amount of psychological stress you'll have to go through and not quit in the meantime in order to get there.
8
00:00:47.798 --> 00:00:48.479
The reason...
9
00:00:49.565 --> 00:00:54.550
that so many people, 99% of people, are not going to build the business that you are trying to achieve.
10
00:00:54.830 --> 00:00:57.472
Like, I wanna build this size of business and it's gotta make this much in profit.
11
00:00:57.793 --> 00:01:04.739
And it's gonna, in order to get there, you will have to overcome what 99% of people are not able to.
12
00:01:05.080 --> 00:01:08.202
Psychological stress is a feature and not a bug of a bigger business.
13
00:01:08.843 --> 00:01:12.124
We talk about the three different stages of stress as you grow your business.
14
00:01:12.184 --> 00:01:13.404
First is physical stress.
15
00:01:13.464 --> 00:01:14.785
You're out in the field getting the work done.
16
00:01:15.265 --> 00:01:25.848
Second is financial stress because now you hire people in your gross margins start to sink because you have labor costs and wages and more insurance and more trucks and more equipment and shop space and all the expenses.
17
00:01:26.508 --> 00:01:37.357
And then the third part of stress as you begin to grow the business becomes psychological and the volume and intensity of the problems that you were going to face only increase the bigger the business gets.
18
00:01:37.858 --> 00:01:49.548
It shifts from an occasional once a month, bad online review to happening where every single week you're letting someone down because you've got 20, 30, 40, 50 people out on the road every single day working for your, for your customers.
19
00:01:49.748 --> 00:01:57.230
It goes from a bad review to a lawsuit and then from a lawsuit to someone threatening you, a partner or a employee.
20
00:01:57.270 --> 00:02:08.052
And then it starts to trickle into your personal life because you're so stressed out of your mind that when you go home, it starts to affect your wife, your family, your kids, and even your physical life.
21
00:02:08.232 --> 00:02:09.793
You start all of a sudden overeating.
22
00:02:10.093 --> 00:02:11.413
The weekend, you're lethargic.
23
00:02:11.573 --> 00:02:12.713
You don't feel productive.
24
00:02:12.913 --> 00:02:13.914
Then you start to drink.
25
00:02:14.154 --> 00:02:18.655
These are all habits that start to get picked up as a result of this thing that we call burnout.
26
00:02:19.975 --> 00:02:22.437
I want to first address the fact that it is a feature and not a bug.
27
00:02:22.477 --> 00:02:30.584
The psychological stress you're feeling of a bigger business happens as you grow because now you feel less in control of every problem in the business.
28
00:02:30.624 --> 00:02:33.666
In the past, if there was a complaint from a customer, you go out and fix it.
29
00:02:35.108 --> 00:02:38.851
In the past, if there was a problem with a flat tire, you go out and fix it.
30
00:02:39.673 --> 00:02:46.156
And when you were that person out in the field, the labor, doing the work, you only dreamed of one day someone else being able to solve those problems.
31
00:02:46.576 --> 00:02:53.259
But then once you get there, you realize that you feel this sense of loss of power because you are no longer the one that solves the problem.
32
00:02:53.619 --> 00:02:54.899
And you're relying on other people.
33
00:02:54.979 --> 00:02:58.781
And inevitably, because they're human, they will at some point let you down.
34
00:02:59.421 --> 00:03:00.842
And so during times of burnout,
35
00:03:01.802 --> 00:03:07.446
little bumps that usually just like no problem get over suddenly feel like a huge deal.
36
00:03:07.606 --> 00:03:12.108
This is all many times a downstream effect of this label that we have called burnout.
37
00:03:12.469 --> 00:03:14.770
I want to give you a couple things that have helped me get to these moments.
38
00:03:15.190 --> 00:03:18.052
It is not a function of never having them again.
39
00:03:18.072 --> 00:03:24.696
It is a function of how do I deal with them when they will inevitably come because with growth of your business, you will add
40
00:03:26.333 --> 00:03:29.035
new skills, new people and new customers.
41
00:03:29.295 --> 00:03:35.100
And with all three of those, I will likely come to a place where I am letting people down.
42
00:03:35.440 --> 00:03:36.701
I am letting customers down.
43
00:03:37.021 --> 00:03:41.885
I don't have enough money and there'll be times of stress in the business with growth.
44
00:03:42.826 --> 00:03:45.528
Stress is just a necessary byproduct.
45
00:03:46.420 --> 00:03:48.482
And stress can obviously be a bad thing.
46
00:03:48.803 --> 00:03:50.224
It can cause people to want to quit.
47
00:03:50.304 --> 00:03:51.946
It can cause people to do dumb stuff.
48
00:03:51.966 --> 00:04:01.597
It can cause people to blow up at employees or at family members and do permanent damage during a time that is otherwise a short-term problem.
49
00:04:01.837 --> 00:04:07.603
And so what I encourage you to do when you're burning out is put a lock and key on long-term decision-making.
50
00:04:08.224 --> 00:04:12.647
because very rarely we think clearly during a season of time when you're burnt out.
51
00:04:12.987 --> 00:04:17.629
This means making decisions around relationships, decisions around long term business decisions.
52
00:04:17.950 --> 00:04:23.173
Be very careful how you conduct yourself as a leader in front of your team, because what you say
53
00:04:23.853 --> 00:04:27.955
might be a one off statement, but it could damage the entire organization.
54
00:04:28.316 --> 00:04:37.961
If said incorrectly, if you say it at the wrong time, if you say it with anger, these are things that happen when we're burnt out, but have a long term side effect.
55
00:04:38.382 --> 00:04:40.763
And it will absolutely keep your business small.
56
00:04:41.103 --> 00:04:43.585
If you cannot manage your emotions during these times.
57
00:04:44.185 --> 00:04:46.186
And I understand that it's very difficult.
58
00:04:46.707 --> 00:04:49.468
And it's not that you will ever be immune from burnout.
59
00:04:49.729 --> 00:04:54.612
It is you will have to deal with new levels and types of stress as the business grows.
60
00:04:55.092 --> 00:04:56.073
And these things have helped me.
61
00:04:56.673 --> 00:05:00.976
The first one is diet.
62
00:05:01.676 --> 00:05:03.998
Now, before you're like, well, you got a certain type of diet.
63
00:05:04.038 --> 00:05:07.440
No, I just want you to track everything that goes in your mouth.
64
00:05:09.602 --> 00:05:11.443
Because if you cannot control this motion,
65
00:05:13.552 --> 00:05:14.833
because none of you are being force fed.
66
00:05:15.073 --> 00:05:16.174
None of us are being force fed.
67
00:05:16.695 --> 00:05:23.080
And so if you cannot take control of this basic thing, you will feel out of control in many other aspects of life.
68
00:05:23.541 --> 00:05:28.185
This is something that I have locked in 100% of my schedule because I wanna take it off the table.
69
00:05:28.365 --> 00:05:30.667
The whole sense of burnout is that you feel out of control.
70
00:05:31.148 --> 00:05:33.349
You feel like circumstances, people,
71
00:05:34.402 --> 00:05:43.664
customers, employees, family, competition, the market, you feel like everyone's against you and you're out of control and that causes anxiety.
72
00:05:43.984 --> 00:05:49.986
One of the ways to be able to combat that is to get in control of the things that are controllable in the moment.
73
00:05:50.346 --> 00:05:55.547
Because in the moment, it doesn't feel like anything's in control, but what you can do is just track whatever you're eating.
74
00:05:56.359 --> 00:06:01.323
I don't care if you're on carnivore, paleo, keto, Mediterranean.
75
00:06:01.383 --> 00:06:02.084
I don't, I don't care.
76
00:06:02.144 --> 00:06:03.225
I just want you to track it.
77
00:06:03.825 --> 00:06:15.015
I don't care if that means just documenting your notes app or getting an actual app like macro factor or one of the other hundred ways of tracking your calories, just track it.
78
00:06:15.595 --> 00:06:16.236
That's all I ask.
79
00:06:17.036 --> 00:06:20.980
Second thing I want you to be able to take control of is your body.
80
00:06:22.341 --> 00:06:23.662
This comes in the form of working out.
81
00:06:25.645 --> 00:06:28.866
And again, I don't really care what type of workout you're gonna do.
82
00:06:29.286 --> 00:06:32.346
I just want you to sweat and I want you to lift something really heavy.
83
00:06:32.786 --> 00:06:43.068
If this sounds like you and you think you'd benefit from a group of other entrepreneurs that are all trying to become better leaders and hold you accountable to do the same in your business, I'd love to invite you to Home Service Boardroom.
84
00:06:43.528 --> 00:06:47.609
It's a group of million plus dollar business owners all the way up to $30 million a year.
85
00:06:47.989 --> 00:06:50.729
They're all just trying to become better leaders, better community members.
86
00:06:51.150 --> 00:06:53.450
And really the first part of that is health.
87
00:06:53.990 --> 00:07:04.595
And so that's why the very first 30 day challenge in Home Service Boardroom revolves around diet, exercise, and we keep each other accountable to make sure that we're making those positive changes inside of our lifestyle.
88
00:07:05.135 --> 00:07:12.518
And so if that's of interest to you, down in the description, you can actually try it out for seven days for free, check out some of the recorded calls and see if it'd be a good fit.
89
00:07:12.858 --> 00:07:19.381
Or you can book a call direct with myself and we'll talk about your business, where you're currently at and whether or not Home Service Boardroom makes sense for you.
90
00:07:19.821 --> 00:07:20.902
Click the link down in the description.
91
00:07:21.929 --> 00:07:29.694
And so you can sweat in a matter of 10 minutes doing burpees or jumping jacks or squats, the air squats or push ups.
92
00:07:30.835 --> 00:07:43.803
When it comes to lifting heavy things, I just want you to I don't care if it is a shoulder press, a bench press, if it is a squat, if it is weighted lunges, I don't care.
93
00:07:44.143 --> 00:07:45.504
Just lift something really heavy.
94
00:07:46.064 --> 00:07:49.867
It helps shock your nervous system and it gets you back in control of something.
95
00:07:51.042 --> 00:08:01.395
You have control of your body and being able to demonstrate this gives you confidence as you feel like you are out of control, like your life, your business, their finances are out of control.
96
00:08:01.736 --> 00:08:07.022
It allows you to have some structure that you can control, which is I can track what I eat and control goes into my mouth.
97
00:08:07.703 --> 00:08:10.705
I can control the fact that for 30 minutes I am going to exercise.
98
00:08:11.226 --> 00:08:13.667
Dan Martell says, tame the body, tame the mind.
99
00:08:14.088 --> 00:08:28.338
In other words, if I can tame my body and I can control it and tell it to do certain things, it tends to allow my mind to relax and prove to myself that I can take control of certain elements of my life, including.
100
00:08:29.138 --> 00:08:38.608
lifting heavy things, doing hard things, and then hopefully increasing the threshold that I'm able to endure of pain when it comes to the stress in the business.
101
00:08:39.509 --> 00:08:41.331
I don't really care what exercises you do.
102
00:08:41.611 --> 00:08:44.795
I just want you to do it for 30 days, 30 minutes per day.
103
00:08:44.995 --> 00:08:45.175
Okay.
104
00:08:45.456 --> 00:08:51.162
The third thing I want you to do, and that is little things.
105
00:08:53.500 --> 00:08:57.564
What I mean by that is recognizing not everything in your life is bad.
106
00:08:57.584 --> 00:09:02.389
And this is very hard to do when it does feel like everything is crumbling around you.
107
00:09:03.173 --> 00:09:09.819
whether it be a relationship or the business or an employee or a partnership or customers or a service or equipment's going down.
108
00:09:10.539 --> 00:09:17.025
But you got to realize that not everything is bad and there are elements of your life that things are going well.
109
00:09:17.245 --> 00:09:18.186
You are holding an iPhone.
110
00:09:18.206 --> 00:09:23.190
You are watching this right now on a device that the vast majority of the people in the world can't afford.
111
00:09:24.051 --> 00:09:25.152
You slept in a bed last night.
112
00:09:25.732 --> 00:09:28.995
You got in the shower and when you turn on the water, it was clean water.
113
00:09:30.382 --> 00:09:33.445
there wasn't cockroaches coming out of the bottom of the sewage.
114
00:09:34.325 --> 00:09:39.070
The fact that last night while you were sleeping, your laptop was being charged, you have power.
115
00:09:39.550 --> 00:09:45.735
There are little things that you can be thankful for, and especially when you get out of like the first 10 or 15 that pop in your mind, it actually gets really difficult.
116
00:09:46.096 --> 00:09:51.540
But forcing yourself, forcing yourself to realize there are little things in your life that are positive,
117
00:09:52.505 --> 00:09:55.550
and then intentionally finding those things throughout their day.
118
00:09:55.670 --> 00:09:57.974
You start to train your mind to look for the positive.
119
00:09:58.454 --> 00:10:04.244
And here's the thing, it's not going to be easy at the beginning because everything right now feels like it's out against you.
120
00:10:05.282 --> 00:10:09.064
The vendor, the dealer, the employee, the customer, everyone's out to get you.
121
00:10:09.424 --> 00:10:18.827
And so the only way to retrain your mind into back into thinking more positive thoughts is to force it to start finding and identifying small things that are positive.
122
00:10:19.508 --> 00:10:20.648
And it's really small stuff.
123
00:10:21.128 --> 00:10:25.150
Like, man, I am thankful that I have the legs to be able to walk and get this job done today.
124
00:10:25.690 --> 00:10:27.232
I am thankful that I can hear right now.
125
00:10:27.733 --> 00:10:33.159
And despite me not wearing ear protection all throughout the first few years of my growing business, I can hear just fine.
126
00:10:33.720 --> 00:10:35.242
I'm thankful for that because here's the thing.
127
00:10:36.724 --> 00:10:44.293
When you're stressed out, when you're burnt out, your brain is trained to find the stress and then attack it.
128
00:10:45.098 --> 00:10:51.321
But you can't we are not built to stay in a state of flight or fight 24 seven.
129
00:10:51.661 --> 00:10:58.265
And this is why you feel that anxious can't sleep that just like that tension inside is you're not built for that.
130
00:10:58.925 --> 00:11:04.028
Most of the time back in the day that served us well, which is I'm sleeping underneath the tree and there's a bear.
131
00:11:04.388 --> 00:11:12.512
The first thing is a cortisol and like the shot of adrenaline going through my veins so I can jump up and run after the after the.
132
00:11:14.314 --> 00:11:16.201
The bear, the threat, the stress,
133
00:11:17.437 --> 00:11:21.580
If that feels like it's happening every hour of the day, eventually that's when you burn out.
134
00:11:21.901 --> 00:11:26.565
What is a useful mechanism for us to deal with it, which is stressor fight, go after it.
135
00:11:26.985 --> 00:11:37.874
But when that's constantly every single day, and this is the reason most will give up and why most will should not be entrepreneurs is because it is not a normal function to every single day have problem after problem, problem after problem.
136
00:11:38.074 --> 00:11:45.240
Some people can endure that for a month or a few months or a year or two, but what happens for five years, 10 years and you're growing the business and there's more stress.
137
00:11:45.820 --> 00:11:57.847
more problems, higher intensity, bigger mistakes, bigger lawsuits, massive errors that cost you thousands, tens of thousands, hundreds of thousands of dollars, we're not really built for that.
138
00:11:58.207 --> 00:12:01.289
We're built for short-term stressors that we go attack.
139
00:12:01.869 --> 00:12:05.171
But when that's constantly happening, that's what leads to burnout.
140
00:12:06.057 --> 00:12:10.741
And so these are three things that I've done to ensure that I can get through a period of burnout.
141
00:12:10.821 --> 00:12:11.822
It still happens to me.
142
00:12:12.382 --> 00:12:14.064
There are still times I do not want to get out of bed.
143
00:12:14.544 --> 00:12:17.146
Still times I do not want to do the work that's in front of me.
144
00:12:17.426 --> 00:12:20.289
The times I do not want to look at my phone because I know it's blowing up with problems.
145
00:12:20.689 --> 00:12:26.173
Times that people are saying things and doing things that make me mad, but I can't say anything about it because I've got to control myself.
146
00:12:27.034 --> 00:12:48.046
and in those moments you will feel burnt out i will feel burnt out these are three things that are very small that help me get through those moments and that is tracking what i'm eating making sure i can control the two feet between this table and my mouth controlling my body working out taming the body so i can tame the mind you know do it for at least 30 minutes every single day he's like what well you need a rest day
147
00:12:48.812 --> 00:12:54.757
Look, when you're on the field working seven days a week, you're working out eight to 10 hours a day.
148
00:12:55.417 --> 00:12:59.841
And so a lot of times when you hit a million plus and you start getting out of the field, you start losing this part.
149
00:13:00.121 --> 00:13:04.624
It's when you start gaining 40, 50 pounds, having unhealthy habits, and all of a sudden you realize you haven't been in the gym.
150
00:13:05.325 --> 00:13:08.728
And I just do it seven days a week, so there's no negotiation as to which day is a rest day.
151
00:13:09.408 --> 00:13:10.669
Like, I'm just doing it every day.
152
00:13:10.689 --> 00:13:12.230
It's like, is that's not most healthy.
153
00:13:12.570 --> 00:13:14.171
You're cannibalizing your muscle.
154
00:13:14.491 --> 00:13:15.211
It's hypertrophy.
155
00:13:15.251 --> 00:13:16.992
It's not going to help you gain muscle.
156
00:13:17.452 --> 00:13:18.633
I just want to do it every single day.
157
00:13:18.653 --> 00:13:21.374
So I'm not negotiating, which is a Monday.
158
00:13:21.394 --> 00:13:21.754
Is it Sunday?
159
00:13:21.775 --> 00:13:22.375
Do I take Saturday?
160
00:13:22.595 --> 00:13:23.335
Just do it every single day.
161
00:13:25.216 --> 00:13:32.020
And then finding the little things that despite all the chaos around you, you start training your mind to pick up on the little stuff that is going right.
162
00:13:32.300 --> 00:13:37.022
Because for all of us, anyone watching this, there's something good going on.
163
00:13:37.383 --> 00:13:37.763
There is.
164
00:13:39.311 --> 00:13:42.273
The device in your hand is worth more than what some people make in a year.
165
00:13:43.113 --> 00:13:50.778
And so I had this huge privilege I went to Africa to get a reset on what things in life were really required to be happy and satisfied.
166
00:13:51.058 --> 00:14:02.305
Seeing orphans and people in clinics that had nothing, their family didn't want them, their parents didn't want them, they were hurting and in pain, and still being able to be happy because I got them bubbles, because I got them a soccer ball.
167
00:14:02.905 --> 00:14:11.668
which over there was like $1.50 that I would spend on a soccer ball and would keep them busy the entire day, all daylight, 12, 14 hours.
168
00:14:11.848 --> 00:14:14.169
The kids out in orphanage for a dollar.
169
00:14:15.069 --> 00:14:19.131
And for all of us that hold this in our hand, we have a thousand of those right there.
170
00:14:19.711 --> 00:14:20.551
We have clean water.
171
00:14:21.231 --> 00:14:25.173
Very few of the people watching this or listening to this went hungry this morning.
172
00:14:25.213 --> 00:14:30.755
Like we got to be thankful for these small little things and identify them because otherwise we're trained to look at the negative.
173
00:14:31.395 --> 00:14:34.617
Because in the past, that has served us well attack and defend.
174
00:14:35.057 --> 00:14:45.964
When in reality, if that's your constant mantra, you will just constantly start fighting everything and you'll get stressed out and you'll burn out versus realizing that this is a feature and not a bug on entrepreneurship.
175
00:14:46.244 --> 00:14:51.568
But I will have to train my brain to look for positive things, things that are going right, things that are going well.
176
00:14:51.848 --> 00:14:58.312
If I do that, I will probably be a better leader for my team and will inevitably probably fix the problems that are showing up.
177
00:14:59.157 --> 00:15:01.620
I'll be the better leader, a better leader for my team.
178
00:15:02.000 --> 00:15:15.415
They will probably start fixing problems before he gets on my plate because I've not been the reactive person that says dumb stuff in the heat of the moment or when I do feel burnt out, I'm not going to make permanent damage to a short-term problem that's in the business.
1
00:00:01.165 --> 00:00:05.069
This time of year is when I see a lot of home service business owners burn out.
2
00:00:05.309 --> 00:00:06.970
I want to talk about what you can do to prevent it.
3
00:00:07.191 --> 00:00:10.434
And hopefully if you're in the middle of burnout, get through it.
4
00:00:10.614 --> 00:00:13.116
It is not a function of you being perfect.
5
00:00:13.216 --> 00:00:19.182
You will have moments in your entrepreneurial journey where you want to quit and where psychologically you'll feel tapped out.
6
00:00:19.422 --> 00:00:36.572
If you notice a lot of the people that call into the confession booth or do turn around shows for that are struggling, a lot of times it is once you hit that $800,000, $900,000, a million dollars in annual revenue, you start to feel the psychological stress building up and burnout is nearly inevitable for the vast majority of people.
7
00:00:36.612 --> 00:00:47.658
This is why less than 10% of home service businesses will build a million dollar business is because the amount of psychological stress you'll have to go through and not quit in the meantime in order to get there.
8
00:00:47.798 --> 00:00:48.479
The reason...
9
00:00:49.565 --> 00:00:54.550
that so many people, 99% of people, are not going to build the business that you are trying to achieve.
10
00:00:54.830 --> 00:00:57.472
Like, I wanna build this size of business and it's gotta make this much in profit.
11
00:00:57.793 --> 00:01:04.739
And it's gonna, in order to get there, you will have to overcome what 99% of people are not able to.
12
00:01:05.080 --> 00:01:08.202
Psychological stress is a feature and not a bug of a bigger business.
13
00:01:08.843 --> 00:01:12.124
We talk about the three different stages of stress as you grow your business.
14
00:01:12.184 --> 00:01:13.404
First is physical stress.
15
00:01:13.464 --> 00:01:14.785
You're out in the field getting the work done.
16
00:01:15.265 --> 00:01:25.848
Second is financial stress because now you hire people in your gross margins start to sink because you have labor costs and wages and more insurance and more trucks and more equipment and shop space and all the expenses.
17
00:01:26.508 --> 00:01:37.357
And then the third part of stress as you begin to grow the business becomes psychological and the volume and intensity of the problems that you were going to face only increase the bigger the business gets.
18
00:01:37.858 --> 00:01:49.548
It shifts from an occasional once a month, bad online review to happening where every single week you're letting someone down because you've got 20, 30, 40, 50 people out on the road every single day working for your, for your customers.
19
00:01:49.748 --> 00:01:57.230
It goes from a bad review to a lawsuit and then from a lawsuit to someone threatening you, a partner or a employee.
20
00:01:57.270 --> 00:02:08.052
And then it starts to trickle into your personal life because you're so stressed out of your mind that when you go home, it starts to affect your wife, your family, your kids, and even your physical life.
21
00:02:08.232 --> 00:02:09.793
You start all of a sudden overeating.
22
00:02:10.093 --> 00:02:11.413
The weekend, you're lethargic.
23
00:02:11.573 --> 00:02:12.713
You don't feel productive.
24
00:02:12.913 --> 00:02:13.914
Then you start to drink.
25
00:02:14.154 --> 00:02:18.655
These are all habits that start to get picked up as a result of this thing that we call burnout.
26
00:02:19.975 --> 00:02:22.437
I want to first address the fact that it is a feature and not a bug.
27
00:02:22.477 --> 00:02:30.584
The psychological stress you're feeling of a bigger business happens as you grow because now you feel less in control of every problem in the business.
28
00:02:30.624 --> 00:02:33.666
In the past, if there was a complaint from a customer, you go out and fix it.
29
00:02:35.108 --> 00:02:38.851
In the past, if there was a problem with a flat tire, you go out and fix it.
30
00:02:39.673 --> 00:02:46.156
And when you were that person out in the field, the labor, doing the work, you only dreamed of one day someone else being able to solve those problems.
31
00:02:46.576 --> 00:02:53.259
But then once you get there, you realize that you feel this sense of loss of power because you are no longer the one that solves the problem.
32
00:02:53.619 --> 00:02:54.899
And you're relying on other people.
33
00:02:54.979 --> 00:02:58.781
And inevitably, because they're human, they will at some point let you down.
34
00:02:59.421 --> 00:03:00.842
And so during times of burnout,
35
00:03:01.802 --> 00:03:07.446
little bumps that usually just like no problem get over suddenly feel like a huge deal.
36
00:03:07.606 --> 00:03:12.108
This is all many times a downstream effect of this label that we have called burnout.
37
00:03:12.469 --> 00:03:14.770
I want to give you a couple things that have helped me get to these moments.
38
00:03:15.190 --> 00:03:18.052
It is not a function of never having them again.
39
00:03:18.072 --> 00:03:24.696
It is a function of how do I deal with them when they will inevitably come because with growth of your business, you will add
40
00:03:26.333 --> 00:03:29.035
new skills, new people and new customers.
41
00:03:29.295 --> 00:03:35.100
And with all three of those, I will likely come to a place where I am letting people down.
42
00:03:35.440 --> 00:03:36.701
I am letting customers down.
43
00:03:37.021 --> 00:03:41.885
I don't have enough money and there'll be times of stress in the business with growth.
44
00:03:42.826 --> 00:03:45.528
Stress is just a necessary byproduct.
45
00:03:46.420 --> 00:03:48.482
And stress can obviously be a bad thing.
46
00:03:48.803 --> 00:03:50.224
It can cause people to want to quit.
47
00:03:50.304 --> 00:03:51.946
It can cause people to do dumb stuff.
48
00:03:51.966 --> 00:04:01.597
It can cause people to blow up at employees or at family members and do permanent damage during a time that is otherwise a short-term problem.
49
00:04:01.837 --> 00:04:07.603
And so what I encourage you to do when you're burning out is put a lock and key on long-term decision-making.
50
00:04:08.224 --> 00:04:12.647
because very rarely we think clearly during a season of time when you're burnt out.
51
00:04:12.987 --> 00:04:17.629
This means making decisions around relationships, decisions around long term business decisions.
52
00:04:17.950 --> 00:04:23.173
Be very careful how you conduct yourself as a leader in front of your team, because what you say
53
00:04:23.853 --> 00:04:27.955
might be a one off statement, but it could damage the entire organization.
54
00:04:28.316 --> 00:04:37.961
If said incorrectly, if you say it at the wrong time, if you say it with anger, these are things that happen when we're burnt out, but have a long term side effect.
55
00:04:38.382 --> 00:04:40.763
And it will absolutely keep your business small.
56
00:04:41.103 --> 00:04:43.585
If you cannot manage your emotions during these times.
57
00:04:44.185 --> 00:04:46.186
And I understand that it's very difficult.
58
00:04:46.707 --> 00:04:49.468
And it's not that you will ever be immune from burnout.
59
00:04:49.729 --> 00:04:54.612
It is you will have to deal with new levels and types of stress as the business grows.
60
00:04:55.092 --> 00:04:56.073
And these things have helped me.
61
00:04:56.673 --> 00:05:00.976
The first one is diet.
62
00:05:01.676 --> 00:05:03.998
Now, before you're like, well, you got a certain type of diet.
63
00:05:04.038 --> 00:05:07.440
No, I just want you to track everything that goes in your mouth.
64
00:05:09.602 --> 00:05:11.443
Because if you cannot control this motion,
65
00:05:13.552 --> 00:05:14.833
because none of you are being force fed.
66
00:05:15.073 --> 00:05:16.174
None of us are being force fed.
67
00:05:16.695 --> 00:05:23.080
And so if you cannot take control of this basic thing, you will feel out of control in many other aspects of life.
68
00:05:23.541 --> 00:05:28.185
This is something that I have locked in 100% of my schedule because I wanna take it off the table.
69
00:05:28.365 --> 00:05:30.667
The whole sense of burnout is that you feel out of control.
70
00:05:31.148 --> 00:05:33.349
You feel like circumstances, people,
71
00:05:34.402 --> 00:05:43.664
customers, employees, family, competition, the market, you feel like everyone's against you and you're out of control and that causes anxiety.
72
00:05:43.984 --> 00:05:49.986
One of the ways to be able to combat that is to get in control of the things that are controllable in the moment.
73
00:05:50.346 --> 00:05:55.547
Because in the moment, it doesn't feel like anything's in control, but what you can do is just track whatever you're eating.
74
00:05:56.359 --> 00:06:01.323
I don't care if you're on carnivore, paleo, keto, Mediterranean.
75
00:06:01.383 --> 00:06:02.084
I don't, I don't care.
76
00:06:02.144 --> 00:06:03.225
I just want you to track it.
77
00:06:03.825 --> 00:06:15.015
I don't care if that means just documenting your notes app or getting an actual app like macro factor or one of the other hundred ways of tracking your calories, just track it.
78
00:06:15.595 --> 00:06:16.236
That's all I ask.
79
00:06:17.036 --> 00:06:20.980
Second thing I want you to be able to take control of is your body.
80
00:06:22.341 --> 00:06:23.662
This comes in the form of working out.
81
00:06:25.645 --> 00:06:28.866
And again, I don't really care what type of workout you're gonna do.
82
00:06:29.286 --> 00:06:32.346
I just want you to sweat and I want you to lift something really heavy.
83
00:06:32.786 --> 00:06:43.068
If this sounds like you and you think you'd benefit from a group of other entrepreneurs that are all trying to become better leaders and hold you accountable to do the same in your business, I'd love to invite you to Home Service Boardroom.
84
00:06:43.528 --> 00:06:47.609
It's a group of million plus dollar business owners all the way up to $30 million a year.
85
00:06:47.989 --> 00:06:50.729
They're all just trying to become better leaders, better community members.
86
00:06:51.150 --> 00:06:53.450
And really the first part of that is health.
87
00:06:53.990 --> 00:07:04.595
And so that's why the very first 30 day challenge in Home Service Boardroom revolves around diet, exercise, and we keep each other accountable to make sure that we're making those positive changes inside of our lifestyle.
88
00:07:05.135 --> 00:07:12.518
And so if that's of interest to you, down in the description, you can actually try it out for seven days for free, check out some of the recorded calls and see if it'd be a good fit.
89
00:07:12.858 --> 00:07:19.381
Or you can book a call direct with myself and we'll talk about your business, where you're currently at and whether or not Home Service Boardroom makes sense for you.
90
00:07:19.821 --> 00:07:20.902
Click the link down in the description.
91
00:07:21.929 --> 00:07:29.694
And so you can sweat in a matter of 10 minutes doing burpees or jumping jacks or squats, the air squats or push ups.
92
00:07:30.835 --> 00:07:43.803
When it comes to lifting heavy things, I just want you to I don't care if it is a shoulder press, a bench press, if it is a squat, if it is weighted lunges, I don't care.
93
00:07:44.143 --> 00:07:45.504
Just lift something really heavy.
94
00:07:46.064 --> 00:07:49.867
It helps shock your nervous system and it gets you back in control of something.
95
00:07:51.042 --> 00:08:01.395
You have control of your body and being able to demonstrate this gives you confidence as you feel like you are out of control, like your life, your business, their finances are out of control.
96
00:08:01.736 --> 00:08:07.022
It allows you to have some structure that you can control, which is I can track what I eat and control goes into my mouth.
97
00:08:07.703 --> 00:08:10.705
I can control the fact that for 30 minutes I am going to exercise.
98
00:08:11.226 --> 00:08:13.667
Dan Martell says, tame the body, tame the mind.
99
00:08:14.088 --> 00:08:28.338
In other words, if I can tame my body and I can control it and tell it to do certain things, it tends to allow my mind to relax and prove to myself that I can take control of certain elements of my life, including.
100
00:08:29.138 --> 00:08:38.608
lifting heavy things, doing hard things, and then hopefully increasing the threshold that I'm able to endure of pain when it comes to the stress in the business.
101
00:08:39.509 --> 00:08:41.331
I don't really care what exercises you do.
102
00:08:41.611 --> 00:08:44.795
I just want you to do it for 30 days, 30 minutes per day.
103
00:08:44.995 --> 00:08:45.175
Okay.
104
00:08:45.456 --> 00:08:51.162
The third thing I want you to do, and that is little things.
105
00:08:53.500 --> 00:08:57.564
What I mean by that is recognizing not everything in your life is bad.
106
00:08:57.584 --> 00:09:02.389
And this is very hard to do when it does feel like everything is crumbling around you.
107
00:09:03.173 --> 00:09:09.819
whether it be a relationship or the business or an employee or a partnership or customers or a service or equipment's going down.
108
00:09:10.539 --> 00:09:17.025
But you got to realize that not everything is bad and there are elements of your life that things are going well.
109
00:09:17.245 --> 00:09:18.186
You are holding an iPhone.
110
00:09:18.206 --> 00:09:23.190
You are watching this right now on a device that the vast majority of the people in the world can't afford.
111
00:09:24.051 --> 00:09:25.152
You slept in a bed last night.
112
00:09:25.732 --> 00:09:28.995
You got in the shower and when you turn on the water, it was clean water.
113
00:09:30.382 --> 00:09:33.445
there wasn't cockroaches coming out of the bottom of the sewage.
114
00:09:34.325 --> 00:09:39.070
The fact that last night while you were sleeping, your laptop was being charged, you have power.
115
00:09:39.550 --> 00:09:45.735
There are little things that you can be thankful for, and especially when you get out of like the first 10 or 15 that pop in your mind, it actually gets really difficult.
116
00:09:46.096 --> 00:09:51.540
But forcing yourself, forcing yourself to realize there are little things in your life that are positive,
117
00:09:52.505 --> 00:09:55.550
and then intentionally finding those things throughout their day.
118
00:09:55.670 --> 00:09:57.974
You start to train your mind to look for the positive.
119
00:09:58.454 --> 00:10:04.244
And here's the thing, it's not going to be easy at the beginning because everything right now feels like it's out against you.
120
00:10:05.282 --> 00:10:09.064
The vendor, the dealer, the employee, the customer, everyone's out to get you.
121
00:10:09.424 --> 00:10:18.827
And so the only way to retrain your mind into back into thinking more positive thoughts is to force it to start finding and identifying small things that are positive.
122
00:10:19.508 --> 00:10:20.648
And it's really small stuff.
123
00:10:21.128 --> 00:10:25.150
Like, man, I am thankful that I have the legs to be able to walk and get this job done today.
124
00:10:25.690 --> 00:10:27.232
I am thankful that I can hear right now.
125
00:10:27.733 --> 00:10:33.159
And despite me not wearing ear protection all throughout the first few years of my growing business, I can hear just fine.
126
00:10:33.720 --> 00:10:35.242
I'm thankful for that because here's the thing.
127
00:10:36.724 --> 00:10:44.293
When you're stressed out, when you're burnt out, your brain is trained to find the stress and then attack it.
128
00:10:45.098 --> 00:10:51.321
But you can't we are not built to stay in a state of flight or fight 24 seven.
129
00:10:51.661 --> 00:10:58.265
And this is why you feel that anxious can't sleep that just like that tension inside is you're not built for that.
130
00:10:58.925 --> 00:11:04.028
Most of the time back in the day that served us well, which is I'm sleeping underneath the tree and there's a bear.
131
00:11:04.388 --> 00:11:12.512
The first thing is a cortisol and like the shot of adrenaline going through my veins so I can jump up and run after the after the.
132
00:11:14.314 --> 00:11:16.201
The bear, the threat, the stress,
133
00:11:17.437 --> 00:11:21.580
If that feels like it's happening every hour of the day, eventually that's when you burn out.
134
00:11:21.901 --> 00:11:26.565
What is a useful mechanism for us to deal with it, which is stressor fight, go after it.
135
00:11:26.985 --> 00:11:37.874
But when that's constantly every single day, and this is the reason most will give up and why most will should not be entrepreneurs is because it is not a normal function to every single day have problem after problem, problem after problem.
136
00:11:38.074 --> 00:11:45.240
Some people can endure that for a month or a few months or a year or two, but what happens for five years, 10 years and you're growing the business and there's more stress.
137
00:11:45.820 --> 00:11:57.847
more problems, higher intensity, bigger mistakes, bigger lawsuits, massive errors that cost you thousands, tens of thousands, hundreds of thousands of dollars, we're not really built for that.
138
00:11:58.207 --> 00:12:01.289
We're built for short-term stressors that we go attack.
139
00:12:01.869 --> 00:12:05.171
But when that's constantly happening, that's what leads to burnout.
140
00:12:06.057 --> 00:12:10.741
And so these are three things that I've done to ensure that I can get through a period of burnout.
141
00:12:10.821 --> 00:12:11.822
It still happens to me.
142
00:12:12.382 --> 00:12:14.064
There are still times I do not want to get out of bed.
143
00:12:14.544 --> 00:12:17.146
Still times I do not want to do the work that's in front of me.
144
00:12:17.426 --> 00:12:20.289
The times I do not want to look at my phone because I know it's blowing up with problems.
145
00:12:20.689 --> 00:12:26.173
Times that people are saying things and doing things that make me mad, but I can't say anything about it because I've got to control myself.
146
00:12:27.034 --> 00:12:48.046
and in those moments you will feel burnt out i will feel burnt out these are three things that are very small that help me get through those moments and that is tracking what i'm eating making sure i can control the two feet between this table and my mouth controlling my body working out taming the body so i can tame the mind you know do it for at least 30 minutes every single day he's like what well you need a rest day
147
00:12:48.812 --> 00:12:54.757
Look, when you're on the field working seven days a week, you're working out eight to 10 hours a day.
148
00:12:55.417 --> 00:12:59.841
And so a lot of times when you hit a million plus and you start getting out of the field, you start losing this part.
149
00:13:00.121 --> 00:13:04.624
It's when you start gaining 40, 50 pounds, having unhealthy habits, and all of a sudden you realize you haven't been in the gym.
150
00:13:05.325 --> 00:13:08.728
And I just do it seven days a week, so there's no negotiation as to which day is a rest day.
151
00:13:09.408 --> 00:13:10.669
Like, I'm just doing it every day.
152
00:13:10.689 --> 00:13:12.230
It's like, is that's not most healthy.
153
00:13:12.570 --> 00:13:14.171
You're cannibalizing your muscle.
154
00:13:14.491 --> 00:13:15.211
It's hypertrophy.
155
00:13:15.251 --> 00:13:16.992
It's not going to help you gain muscle.
156
00:13:17.452 --> 00:13:18.633
I just want to do it every single day.
157
00:13:18.653 --> 00:13:21.374
So I'm not negotiating, which is a Monday.
158
00:13:21.394 --> 00:13:21.754
Is it Sunday?
159
00:13:21.775 --> 00:13:22.375
Do I take Saturday?
160
00:13:22.595 --> 00:13:23.335
Just do it every single day.
161
00:13:25.216 --> 00:13:32.020
And then finding the little things that despite all the chaos around you, you start training your mind to pick up on the little stuff that is going right.
162
00:13:32.300 --> 00:13:37.022
Because for all of us, anyone watching this, there's something good going on.
163
00:13:37.383 --> 00:13:37.763
There is.
164
00:13:39.311 --> 00:13:42.273
The device in your hand is worth more than what some people make in a year.
165
00:13:43.113 --> 00:13:50.778
And so I had this huge privilege I went to Africa to get a reset on what things in life were really required to be happy and satisfied.
166
00:13:51.058 --> 00:14:02.305
Seeing orphans and people in clinics that had nothing, their family didn't want them, their parents didn't want them, they were hurting and in pain, and still being able to be happy because I got them bubbles, because I got them a soccer ball.
167
00:14:02.905 --> 00:14:11.668
which over there was like $1.50 that I would spend on a soccer ball and would keep them busy the entire day, all daylight, 12, 14 hours.
168
00:14:11.848 --> 00:14:14.169
The kids out in orphanage for a dollar.
169
00:14:15.069 --> 00:14:19.131
And for all of us that hold this in our hand, we have a thousand of those right there.
170
00:14:19.711 --> 00:14:20.551
We have clean water.
171
00:14:21.231 --> 00:14:25.173
Very few of the people watching this or listening to this went hungry this morning.
172
00:14:25.213 --> 00:14:30.755
Like we got to be thankful for these small little things and identify them because otherwise we're trained to look at the negative.
173
00:14:31.395 --> 00:14:34.617
Because in the past, that has served us well attack and defend.
174
00:14:35.057 --> 00:14:45.964
When in reality, if that's your constant mantra, you will just constantly start fighting everything and you'll get stressed out and you'll burn out versus realizing that this is a feature and not a bug on entrepreneurship.
175
00:14:46.244 --> 00:14:51.568
But I will have to train my brain to look for positive things, things that are going right, things that are going well.
176
00:14:51.848 --> 00:14:58.312
If I do that, I will probably be a better leader for my team and will inevitably probably fix the problems that are showing up.
177
00:14:59.157 --> 00:15:01.620
I'll be the better leader, a better leader for my team.
178
00:15:02.000 --> 00:15:15.415
They will probably start fixing problems before he gets on my plate because I've not been the reactive person that says dumb stuff in the heat of the moment or when I do feel burnt out, I'm not going to make permanent damage to a short-term problem that's in the business.
