ABOUT THIS EPISODE
Can your MSP scale without you?
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Trey Miller started his MSP after being laid off, then spent years building the business before merging with another local provider. The combined company grew to more than $10 million in revenue and 70 employees before Trey and his partners sold it to Thrive.
Trey joins Brian to share how a major client’s RFP became a turning point, why the partners began preparing for a sale years in advance, and how they structured a merger that worked for everyone involved.
He also talks about life after the sale, including his sabbatical and the process of figuring out what he wanted to do next. Along the way, Trey reflects on leadership, peer groups, saying no to the wrong opportunities, and knowing what “enough” looks like.
In this episode:
- Why MSP owners should prepare for a sale before one is imminent
- How Trey’s MSP grew from a small team into a company with more than 70 employees
- What made Trey’s merger with another MSP work
- How a major client’s RFP influenced the decision to sell
- What to consider about life after selling your business
- Why MSP owners should know what “enough” looks like
For MSP owners thinking about a merger, a future sale, or what comes after running the business, Trey’s story offers a candid look at the decisions behind each transition.
Key Moments
0:00 - Introduction
1:07 - Meet Trey Miller
1:26 - Why MSP owners wait too long to plan for a sale
5:18 - Trey’s path from layoff to MSP ownership
8:26 - Why Trey merged with another MSP
10:51 - How a major client’s RFP led the partners to consider a sale
15:08 - What came after selling the business
19:41 - Identity and purpose after an exit
26:04 - The reality of taking a sabbatical
37:09 - Advice for MSPs considering a merger
44:15 - How Trey and his partners structured their partnership
52:37 - The leadership mistake that taught Trey to say no
55:28 - Knowing what “enough” looks like
57:46 - Rapid-fire questions
1:01:37 - Where to connect with Trey Miller
1:02:31 - Episode wrap-up
Connect
Brian Hoppe:
https://brianhoppe.com/
https://www.linkedin.com/in/brianhoppe/
Trey Miller:
https://adeliaadvisors.com/
https://www.linkedin.com/in/trey-miller
