ABOUT THIS EPISODE
You won't find the leak on your P&L. It's not a line item. It's sitting in how the business runs day to day, and most owners don't even know it's happening. In this episode I break down three places money is leaking out of businesses right now, straight from the calls I've been having, and how to fix each one.
None of these cost money to fix. They're costing you money because they're not fixed. And the third one is the biggest of the lot, because it's the one expense nobody ever puts a number on.
Here's what I cover:
-Slow lead response. If you're on the tools all day and you don't get back to a lead within 5 minutes, you're throwing money away. The second someone clicks your ad, Meta shows them your competitors, and the fastest reply wins nearly every time. A concreter I spoke to has a $10k average job and only lands 20% of what comes through. Reply and pre-qualify inside 5 minutes and that's an extra 5 to 10k a week.
-The locksmith rule. My son locked himself in the car. I called the first person who could get there and didn't care about the price. That's your customer. They've got a problem right now and whoever answers first gets the job. Fix it with an admin person, a CRM automation, an AI agent, or a commission-only appointment setter on 5% of contract value.
-Admin that's late or never happens. 150 emails in the inbox, a couple of days to catch up, and the person who asked for a quote has already gone somewhere else. Rule of thumb: anything that happens more than five times gets a template or an AI agent trained on it. Onboarding becomes a workflow. Invoicing gets automated. A VA or an inbox agent sorts what needs you and what doesn't.
-Your hours, the biggest one. 40 hours a week and only 5 of them on anything that moves the business forward. Get 20 back, put 10 into sales, close two extra deals a week at $10k, and that's an extra $80k a month in contracted revenue without changing anything else. Delete, delegate, or automate the rest and watch what happens over 12 months.
Timestamps:
00:00 Intro: three ways you're bleeding money
00:30 Number 1: slow lead response
01:01 Why paid ads make speed to lead even more important
01:33 The concreter losing 80% of $10k jobs
02:13 The simplest fix: someone who just replies
03:00 The locksmith rule: first to answer wins
04:18 AI agents, CRM automations and chatbots
05:01 Commission-only appointment setters
05:43 Number 2: admin that's late or never happens
06:42 Inbox agents, VAs and the five times rule
07:53 Number 3: your hours
08:42 The $80k a month maths
09:30 How to apply to work with us
If you're a business owner doing $250k to $2m a year and you're on the tools all day while leads and admin pile up, book a free Leverage Audit with me. We'll go through your systems and processes, work out what to automate, delegate, or delete so you can get your time back and put those hours into the stuff that actually makes money. Link's in the description.
Find out how to get 20 hours/week back -https://leveragedceo.com.au/getyourtimeback1
