# Margaret Garcia
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margaret garcia (born September 20, 1951) is a Chicana muralist, educator, and arts-advocate based in Los Angeles.
== Early life and education ==
margaret garcia was born in 1951 at the County/USC Hospital in East Los Angeles, and is descended from the Tarahumara indigenous people of Mexico. At the age of ten, Garcia started painting portraits of family members, and of the local Latino community.
Level Up Your Phone Calls Again: AOPC 2.0 with Grit PPO's Margaret Garcia
We all learned a lot on the Art of the Phone Call AKA AOPC training with Margaret Garcia from Grit PPO so it only makes sense that we get together once more and annoucne : We're back for round two!
Join us for a power-packed episode of Colony Confidential Podcast as Margaret dives deep into the la…
Beyond Basic Training: Building a Customer Service Team that Rocks
Hey there, customer service warriors! This Colony Confidential episode is your survival guide to turning those angry phone calls into happy goodbyes. Alongside Margaret Garcia from Grit PPO we're upgrading our communications.
First off, gotta train your troops! Just like you wouldn't send a roo…
Customers Service & Sales In Pest Control With Grit President Margaret Garcia
00:00 Introduction
01:10 Margaret's origin story in pest control customer service
02:47 Common misconceptions in pest control customer service
05:37 The role of technology and AI in pest control customer service
07:27 Integrating and training new customer service agents
12:16 Managing emotional lab…
Episode 21: Building Businesses with Grit: How Pest Control Companies Can Win with Smarter Support
In this episode of the Voice for the Industry podcast, Raymond Kidwell interviews Margaret Garcia, founder of Grit PPO, the first female-owned outsourced contact center for the pest control industry. They discuss Margaret's journey in the pest control industry, the challenges faced by companies, an…
When Your Town Burns Down
Last week, the northern California mountain town of Greenville was wiped out by the Dixie Fire, which has lasted for nearly a month and is now the largest wildfire in California history. Greenville residents have just begun to assess the damage to their homes and businesses. Is it safe to rebuild? …
What Next - When Your Town Burns Down
Last week, the northern California mountain town of Greenville was wiped out by the Dixie Fire, which has lasted for nearly a month and is now the largest wildfire in California history. Greenville residents have just begun to assess the damage to their homes and businesses. Is it safe to rebuild? …
Your Pest Control Office Team Makes or Breaks Your Next Million
Your office team is either making you money or costing you millions — and most pest control owners have no idea which one it is.
Margaret Garcia, President of Grit PPO, is back and she's pulling back the curtain on the hidden revenue leaks inside your office.
Missed calls, weak lead handling, ba…
What Next - When Your Town Burns Down
Last week, the northern California mountain town of Greenville was wiped out by the Dixie Fire, which has lasted for nearly a month and is now the largest wildfire in California history. Greenville residents have just begun to assess the damage to their homes and businesses. Is it safe to rebuild? …
Episode 15: Dr. Adam Wiechman, Dr. Elizabeth Koebele, Dr. Margaret Garcia, & Dr. John (Marty) Anderies
On the fifteenth episode of Art of Science, Dr. Adam Wiechman (Arizona State University), Dr. Elizabeth Koebele (University of Nevada, Reno), Dr. Margaret Garcia (Arizona State University), and Dr. John (Marty) Anderies (Arizona State University) discuss their article “The inclusion trade-off: Comp…
Episode 283: Why You Need a CX Playbook in Pest & Lawn
In this episode, Dan and Donnie welcome Margaret Garcia, founder and CEO of Grit PPO, to discuss why every growing company needs a Customer Experience (CX) playbook and actionable steps to create one. Margaret explains why customer service shouldn't rely on tribal knowledge or individual personalit…
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