# Christine Trippi

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E94 Own Your Corners!

Have you ever received guest feedback that simply says, "Everything felt dirty," without any clear explanation of what went wrong? In this solo episode of The YES Show, Christine Trippi uncovers one of the most overlooked factors affecting guest perception: the corners. By focusing on the details …

E94 Own Your Corners!

Have you ever received guest feedback that simply says, "Everything felt dirty," without any clear explanation of what went wrong? In this solo episode of The YES Show, Christine Trippi uncovers one of the most overlooked factors affecting guest perception: the corners. By focusing on the details …

E97 The Future of Hospitality Investing with Gary Brandeis

What if owning a hotel wasn't just for millionaires? In this eye-opening episode of The YES Show, Christine Trippi sits down with Gary Brandeis, Founder & CEO of Scholar Hotels, to explore how he's transforming the hospitality industry by making hotel ownership accessible to everyday investors. G…

E97 The Future of Hospitality Investing with Gary Brandeis

What if owning a hotel wasn't just for millionaires? In this eye-opening episode of The YES Show, Christine Trippi sits down with Gary Brandeis, Founder & CEO of Scholar Hotels, to explore how he's transforming the hospitality industry by making hotel ownership accessible to everyday investors. G…

Checkin' In (EP 11) - Build a Culture Guests Truly Feel w Christine Trippi & Ryan Minton

Send us Fan Mail Culture isn't a poster on the break room wall. It's what happens when a guest walks in and can feel, without anyone saying a word, that the team actually wants them there.On the next Checkin' In, Jeremy Nichols and Dr. Peter Ricci sit down with two of hospitality's sharpest voices …

E104 The Stories Hospitality Left Out with Calvin Stovall Jr.

Today, we think of a hotel as a place to sleep.However, there was a time when finding the right hotel could mean safety, dignity, belonging, and freedom.In this powerful episode of The YES Show, Christine sits down with Calvin Stovall Jr., hospitality executive, speaker, and author of the NAACP Ima…

E104 The Stories Hospitality Left Out with Calvin Stovall Jr.

Today, we think of a hotel as a place to sleep. However, there was a time when finding the right hotel could mean safety, dignity, belonging, and freedom. In this powerful episode of The YES Show, Christine sits down with Calvin Stovall Jr., hospitality executive, speaker, and author of the NAACP I…

E107 Hidden Hospitality: The Guest Experiences Hiding in Plain Sight

What if the biggest opportunities to create extraordinary guest experiences aren't in the places you normally look?In this episode of the YES Show, I'll take us inside one of the most overlooked spaces in a full-service hotel and then bring that back to any hotel. These spaces welcome some of a hot…

E40:10 Leadership Lessons to Build Resilience, Trust, and Workplace Culture

What can you learn from ten incredible leaders in one podcast episode? A LOT! In Part 3 of my special celebration series, I’m sharing some of my favorite takeaways from episodes 28 through 37 of The Energized Leader Podcast. We’re talking about: ✅ Building trust and psychological safety ✅ Commu…

How Do You Say No to a Guest Without It Feeling Like No?

Hospitality leaders teach frontline teams to say no without it feeling like no by giving them a repeatable method, not a slogan. In this episode, Certified Speaking Professional Michelle Pascoe and Marriott General Manager of the Year Christine Trippi explain how leaders model it first, practise it…