Andrew Boyagi: Better, Experience, Productivity, System | Work 20XX Ep35
Andrew Boyagi just completed a multi time zone, multi country, multi week development project with no meetings. Not one. No kick off meetings, no status meetings, zero. And no one even notices until it was pointed out after the fact.
Sure, Andrew still kicked off the project. Of course everyone k…
Molly Sands: Clarity, Empowered, Disciplined, Rituals | Work 20XX Ep36
Molly Sands is Head of Teamwork Lab at Atlassian, where she helps distill what makes teams great, the practices, tools, exercises, behaviors and rituals that great teams tick. Built on first person research, delivered by Molly and team from the Teamwork Lab. Results are published regularly via a nu…
Peter Marquez: Evolution, Ecosystem, Responsive, Rovo | Work 20XX Ep37
Peter Marquez, Chief Customer Officer at ServiceRocket, joins us from the floor of Atlassian Team '25 in Anaheim to share his frontline perspective on the vibe and announcements, including Rovo, Atlassian's AI assist, now included with purchase.
With over a decade of experience, we cover the eco…
Dominic Price v2: Curiosity, Impact, Listen, Value | Work 20XX Ep38
Dominic Price returns to Work 20XX, this time from the floor of Atlassian's Team '25 conference in Anaheim. Dom shared his candor, introspection, experiences, and hopes on the back end of a busy week, in person, across a small high boy table, on far more than the future of work. Simultaneously tire…
Mark Cruth: Agreements, Alignment, Explicit, Foundations | Work 20XX Ep39
Mark Cruth, Principal Modern Work Coach and Advocate at Atlassian, has been knee deep in the Atlassian system of work for years. A driving force behind Atlassian's Team playbook,and a big fan of starting from templates, Mark has been helping organizations implement better ways of working.
Such a …
Leading with Optimal Anxiety - Rob Castaneda, CEO, ServiceRocket
In this insightful interview, Rob Castaneda, CEO of ServiceRocket, a Silicon Valley-based company transforming how fast-growing software businesses engage with their customers for effective implementations, shares his leadership philosophy and guiding principles.Key highlights include:
Viewing ser…
Forging New Atlassian Community Opportunities
In this episode of The Jira Life, we sit down with Rob Castaneda to dive into the Crew Member Program, a flexible opportunity for professionals to work on Atlassian products without committing to a single employer. Rob explains how this program empowers developers, admins, and consultants to contri…
Rob Castaneda: Why trust, mindset, and brand matter more than size in partnerships
In the world of partnerships, few stories are as intertwined with a platform’s growth as ServiceRocket’s journey with Atlassian. In this episode of Inside Partnering, I sat down with Rob Castaneda, Founder and CEO of ServiceRocket, to explore how he built a thriving business by staying true to reli…
Ep 28. Building Reliable Partnerships in Tech with Rob Castaneda
Summary
In this episode of Epic Execution, David Kenney interviews Rob Castaneda, a CEO with extensive experience in tech-enabled services. They discuss the importance of understanding customer needs, the role of technology in service delivery, and foundational lessons for founders. Rob shares insi…
Rob Castaneda - Founder and CEO, ServiceRocket | LP, Beaten Zone Venture Partners
Rob Castaneda grew up in Toongabie in Western Sydney, snuck into UTS to do computer science, and landed a help desk internship at a Silicon Valley company when he was 17. From that first role he never stopped moving forward. In 2001 he founded ServiceRocket in Sydney. In 2008, when everyone told hi…
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