Episode 13: How the gaming and banking world come together
Jerry Leisure from Officium Labs and Joe Salesky, CEO of CRMNEXT bring unique perspectives of the gaming world and financial services world.
Experience for gamers and members of a credit union or bank is unique and require attention to detail
living the micro-journeys of experience first-h…
Why Should I Care – How Blockchain is going to change the future of Customer Service Support
Welcome to the latest episode of Customer Driven with Chad McDaniel! Our episode this week features Jerry Leisure, VP of Customer Success with Forte Labs. Jerry has been in the Customer Service Leadership space for over 20 years and moved into the gaming space in 2016 with Kabam. Jerry has since jo…
The CX Value Equation - Jerry Leisure
Outstanding customer experiences are the cornerstone of any successful business. Officium Labs CEO and Founder Jerry Leisure shares with Dan Albaum winning strategies in developing--and delivering--compelling, differentiated customer service in our challenging, intensely competitive new world.
The Challenge of ROI: Jerry Leisure of Officium Labs
The challenge of this episode is a big one...how can CX professionals prove the value of their work. Everything from creating CX allies, to challenging the way we view metrics and source talent. Enjoy!
22: Jerry Leger
One look at his record collection and you know he didn’t choose to become a musician – it chose him. Dylan, Hank Williams Sr., Leonard Cohen, Buddy Holly, and Byrds, Jerry Leger’s collaborators and contemporaries include Ron Sexsmith and Michael Timmins (Cowboy Junkies). Get acquainted with this ge…
Episode 13: How the gaming and banking world come together
Jerry Leisure from Officium Labs and Joe Salesky, CEO of CRMNEXT bring unique perspectives of the gaming world and financial services world.
Experience for gamers and members of a credit union or bank is unique and require attention to detail
living the micro-journeys of experience first-h…
Episode 13: How the gaming and banking world come together
Jerry Leisure from Officium Labs and Joe Salesky, CEO of CRMNEXT bring unique perspectives of the gaming world and financial services world.
Experience for gamers and members of a credit union or bank is unique and require attention to detail
living the micro-journeys of experience first-hand
Ho…
Jerry Leisure, CEO and Founder, Officium Labs, A DotCom Magazine Exclusive Interview
Jerry Leisure, CEO and Founder, Officium Labs, A DotCom Magazine Exclusive Interview. Officium is Latin for service. They believe in service—as an experience, as a business, as a social responsibility. Officium Labs is a global network of remote customer experience (CX) professionals helping compan…
The Challenge of Obtaining Customer Service Talent: Jerry Leisure, CEO of Officium Labs
Learn more about TalentPlace and take the next steps in evolving your customer service team here: https://www.officiumlabs.io/for-clients
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