# Jakob Nielsen

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What will AI actually change in 2026—and what’s being wildly misunderstood?

In this episode of Tales of Abundance, Randy, Dr. John, and Anthony break down 18 major predictions about where artificial intelligence is heading, based on a widely discussed forecast by UX researcher Jakob Nielsen—then challenge it with real-world experience, skepticism, and optimism. They explo…

Strathspeys and Jigs

Links Hitchcock's Hair Obsession: Blondes vs. Brunettes David Attenborough Gets Called Out By One of His Oldest Colleagues | SNL UK Classic 1970's Slinky® Commercial The Accidental Invention of Play-Doh Silly Putty - Wikipedia Claim to fame is not a stretch Illionois Pharmacy Practi…

The Website I Don't Need to Finish

I've built more personal websites than I care to count, starting with my first one back in 1997. For years, the goal was simple — keep it fresh, keep it updated, keep the portfolio current enough to land the next job. I picked that habit up partly from Jakob Nielsen, the usability researcher who wa…

Paul Boag on AI, UX Democratization, and Building a Life-First Career

Paul and Brad discuss how AI has reintroduced “Wild West” chaos to the web, which Paul finds energizing after years of predictable maturity in the industry. Drawing parallels to past disruptions like desktop publishing, CSS/web standards, and the dot-com bust, Paul argues that panic about AI replac…

The Napkin on the Screen Door: Where Great Restaurant UX Actually Comes From

What if your best UX research isn't sitting in a dashboard? What if it's taped to a wall in one of your restaurants? In this episode of Little Raps, Joseph Szala shares a simple story from a hotel on Jekyll Island that reveals a bigger truth about restaurant operations and digital experience. Every…

AI Search Didn’t Remove Cognitive Load. It Moved It.

Episode description AI answer systems do not simply make search easier. They relocate the work. Traditional search exposed candidate sources before the consumer assembled an answer; generative search increasingly performs retrieval, comparison, and synthesis first, leaving the consumer to judge a f…

An AI maturity framework for UX teams

Meet our boss! In this very special edition of Dear Danielle & Dave & Friends, we sit down with Matt Davey, Chief Experience Officer at 1Password, and the person who has to put up with our antics daily at work. Matt has led the user experience team for a whopping 14 years. We are both part of the …

How To Review a Design Against Usability Heuristics

Master the process of selecting 8 to 12 usability heuristics to evaluate an existing design or prototype. Learn to document specific findings and general observations to produce actionable recommendations for improving user experience. Learning Objective: By the end of this lesson, learners will b…

Design Principles (Overview)

Learn how to establish design principles as a shared language for your team. Discover how these high-level directives prevent arbitrary decisions and keep your project aligned with user needs and business goals. Learning Objective: By the end of this lesson, learners will be able to distinguish de…

Creating Usability Recommendations

Learners will synthesize qualitative and quantitative test data into actionable improvement suggestions. They will apply the six-step usability sequence to structure their analysis and avoid common pitfalls like leading participants or misaligning with project objectives. Learning Objective: By th…