Episode 101: Improving the Patient Experience with AI; A Conversation with Elevance Health CTO Geeta Wilson
We chat with Elevance Health Chief Technology Officer Geeta Wilson about how her company is embracing artificial intelligence to improve and enhance the patient experience.
Ep43 - BONUS Agile Camp - Guest/Greeta Wilson
In this BONUS episode at Agile Camp Brian & James spoke with Greeta Wilson about improving the customer experience with Agile. Also Agile in the 80's tv show the A-Team....?
About Greeta:
Geeta Wilson is a highly innovative and transformational Customer Experience and Operational Excellence l…
How Customer Experience Is Shaped By Artificial Intelligence
The consumer experience is transforming, and technology is at the center of it all. One company leading the way is health insurance provider Humana. There are a lot of options to focus on with the customer experience, but according to Geeta Wilson, director of customer experience at Humana, the com…
A Case Study of Lean Startup in Healthcare | Eric Ries & Geeta Wilson
On July 22nd, Eric Ries is joined by Geeta Wilson, director of Consumer Experience at Humana, to discuss Lean Startup in the health and wellness industry.
In this webcast, brought to you in partnership with Humana, Eric and Geeta will talk about the issues facing companies in regulatory environmen…
Healthcare CX for over 13 million members, With Geeta Wilson - CB61
Geeta Wilson and I discuss how to tell if a company is ready to commit to a customer-driven transformation, and why a CCO has to know what his or her role should be. And why honoring the past to accelerate the future MUST be the way to approach a transformation role.
A Discussion on Transforming Healthcare Delivery with Technology
In this episode, we are joined by Geeta Wilson, Chief Technology Officer of Whole Health, Advocacy and Provider Platforms at Elevance Health, and Christopher Patterson, VP of Product Strategy Customer Service & Sales at Pegasystems, to discuss Elevance Health's mission and strategy, how they center…
A discussion on transforming healthcare delivery with technology
In this episode, we are joined by Geeta Wilson, Chief Technology Officer of Whole Health, Advocacy and Provider Platforms at Elevance Health, and Christopher Patterson, VP of Product Strategy Customer Service & Sales at Pegasystems, to discuss Elevance Health's mission and strategy, how they center…
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