# Amy Anderson

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Weird Staffing Decisions that Work (Ft. Mara Shorr)

Your next great hire may not have the background you expect. Amy Anderson and senior consultant Mara Shorr explore unconventional staffing decisions that can bring fresh strengths to an aesthetic practice. You’ll learn what to look for beyond a traditional résumé and how to identify the skills that…

Martyn's Law: what you need to know

Martyn’s Law – formally the Terrorism (Protection of Premises) Act 2025 - is named in memory of Martyn Hett who was killed in the Manchester Arena attack. The law is designed to improve protective security and organisational preparedness by requiring those responsible for certain publicly accessibl…

Microschool Makers Series #2: Building A Sustainable School

Welcome to the Microschool Makers Series, a three-part September series in collaboration with KaiPod to equip aspiring school founders with the inspiration and information needed to launch a successful, sustainable school! If you missed our first episode, Developing Your Vision, be sure to listen …

Performance Reviews and Compensation Plans: More Than Just a Requirement (Ft. Robin Sigismondi)

Performance reviews and compensation plans do not have to be awkward, outdated, or stressful. If your team keeps getting surprised by raises, feedback, or expectations, this episode shows how to turn performance reviews and compensation into a clear system that actually supports culture, retention,…

Dangerous Waters

A woman looks back on a backpacking trip to Indonesia, where she faced two completely different types of danger. Want to help us release more episodes? Consider supporting us on ⁠⁠⁠Patreon⁠⁠⁠. This story is released under an attribution Non Commercial No Derivatives 4.0 International Creative C…

Watch This Before You Spend More on Marketing for Your Practice (Ft. Davina Isaacs)

Before investing more in marketing, find out whether your practice needs more leads—or a better system for converting and serving the ones you already have. Amy Anderson and senior consultant Davina Isaacs break down the funnel metrics, workflows, and capacity constraints that can reveal what’s rea…

Engaging the Hesitant Brainstormer

When your team goes quiet in a brainstorming meeting, the problem is usually not a lack of ideas - it is a mismatch in communication style. Amy Anderson and leadership coach Cheryl Toth unpack why direct, results-driven leaders often get crickets from collaborative, harmony-seeking staff, and what …

ENCORE: How to Perform Under Pressure Aligned with Your Goals

Growth is uncomfortable. Amy Anderson didn't plan to become an entrepreneur—a divorce and two young children forced the decision. What she's built since then, scaling from two people to 20 while running a fully dispersed team, offers real lessons in performing under pressure while staying true to y…

Why Your Best Consults Might Not Book Today (And It’s Totally OK)

Every patient coordinator gets judged on one number: the conversion rate. But chasing a same-day booking can quietly cost you the trust you just spent an hour building, and it's not the only way to measure whether a consultation actually worked.Amy Anderson, founder and CEO of ACG Practice Partners…

Weird Lessons I Learned As the Patient During My Surgery That I Take To Practices Across the Country (Ft. Mara Shorr)

After this episode, you’ll want to think through all of the little touches in your practices for your patients’ surgeries… and maybe add a few more touches.  Mara Shorr shares how her experience with revision rhinoplasty revealed practical ways plastic surgery practices can make the patient journey…