UDSKRIFT 🔗
WEBVTT
00:00:07.665 --> 00:00:09.855
welcome to this startup is being recorded.
00:00:10.394 --> 00:00:12.255
This recording is improvised fiction.
00:00:12.794 --> 00:00:16.364
Similarities between it and the real world are entirely intentional.
00:00:16.995 --> 00:00:18.405
Now enjoy the recording.
00:00:23.036 --> 00:00:23.515
okay.
00:00:23.576 --> 00:00:25.106
Um, the recording is on.
00:00:25.466 --> 00:00:27.475
Um, let's just jump right into it.
00:00:27.475 --> 00:00:32.875
So, well, I guess I should explain this situation for any anyone listening.
00:00:32.904 --> 00:00:33.503
a good idea.
00:00:34.375 --> 00:00:37.076
Yeah, it's so easy to explain.
00:00:37.435 --> 00:00:52.106
Um, last week, obviously, when I met with John, he has spent reading, uh, the hard thing about hard things, because he feels like he's a very involved CEO and wants to get, become better at his job, which, you know, I admire him for.
00:00:52.765 --> 00:00:54.926
But anyway, he heard our recording from last week.
00:00:54.926 --> 00:00:56.515
He heard about all the conflicts.
00:00:57.280 --> 00:01:02.470
Creative and tech, and he thought that this freaky Friday thing of this book was the best way to solve it.
00:01:02.831 --> 00:01:12.070
Um, so you know, Matt and Thea, he made you to switch places for a week and we're now like what T minus two and a half days into the switch.
00:01:12.430 --> 00:01:13.600
Uh, and
00:01:13.659 --> 00:01:14.709
would be T plus,
00:01:15.790 --> 00:01:16.570
sorry.
00:01:16.778 --> 00:01:17.409
know, it's.
00:01:18.700 --> 00:01:20.411
Yeah, it's okay.
00:01:20.441 --> 00:01:22.570
T plus two and a half days and we eat.
00:01:24.100 --> 00:01:27.131
Yeah, the website is like having serious problems.
00:01:27.191 --> 00:01:32.831
Um, the branding strategy progress is like way off track.
00:01:33.010 --> 00:01:34.271
I don't think we're going to get done by this
00:01:34.459 --> 00:01:36.319
Uh, we don't know for sure that it's off track.
00:01:36.319 --> 00:01:40.159
I just want to say I have very little visibility into it.
00:01:40.159 --> 00:01:43.968
It could be happening out of, you know, my ability to see it.
00:01:43.998 --> 00:01:44.509
Well, we'll talk.
00:01:45.221 --> 00:01:45.641
okay.
00:01:45.700 --> 00:01:46.331
Well, yeah.
00:01:46.391 --> 00:01:49.661
Anyway, um, let's do, let's do interest super quick.
00:01:49.661 --> 00:01:49.811
Okay.
00:01:50.605 --> 00:01:53.486
I'm Kate, this has set this company.
00:01:53.546 --> 00:01:54.626
We're a couch marketplace.
00:01:54.656 --> 00:01:59.756
When we went, our website has the ability to tell couches, which is like not right now, chief of staff.
00:02:00.808 --> 00:02:03.808
I'm the chief creatives are, or was I.
00:02:05.156 --> 00:02:06.055
What are you today?
00:02:06.418 --> 00:02:06.897
here.
00:02:08.006 --> 00:02:08.695
Just here.
00:02:08.725 --> 00:02:10.825
That's what Matt's job normally is.
00:02:11.437 --> 00:02:15.518
No, I, I guess I am the CTO right now.
00:02:15.518 --> 00:02:17.138
Is that what I'm supposed to say?
00:02:17.343 --> 00:02:17.644
Yep.
00:02:18.205 --> 00:02:18.626
I think so.
00:02:20.403 --> 00:02:21.454
I'm Eric, Troy Carter.
00:02:21.574 --> 00:02:23.614
Um, no, we're just going to keep going.
00:02:23.674 --> 00:02:24.484
I'm Eric Carter.
00:02:24.484 --> 00:02:30.693
I'm the chief product officer at CIT, and I feel like the son of divorced parents.
00:02:31.903 --> 00:02:34.153
uh, I am matt.yachts.
00:02:34.183 --> 00:02:45.973
Uh, that's also my website and I am the czar pro tem of the creative team here at CIT, uh, formerly CTO once and future C T O.
00:02:47.056 --> 00:02:47.385
yeah.
00:02:48.075 --> 00:02:48.616
Anyway.
00:02:49.786 --> 00:02:50.175
Okay.
00:02:50.205 --> 00:02:51.945
Can someone give me, give us an update though?
00:02:51.945 --> 00:02:56.325
I think the most pressing thing is, is the website, the website, like the orders.
00:02:56.445 --> 00:02:59.415
It seems like one out of every 10 orders is even getting through.
00:03:00.316 --> 00:03:01.816
T a what is going on?
00:03:03.647 --> 00:03:05.147
It's a mess.
00:03:05.237 --> 00:03:18.858
Um, I feel like this has not helped, uh, my relationship with Matt's team in any, if anything, it is just intensified our rage towards each other.
00:03:18.918 --> 00:03:28.367
Um, we are right now, not even looking at each other, um, which is not helpful because Matt, I will say that.
00:03:28.957 --> 00:03:35.527
Deep appreciation for you because the challenges you face are numerous and real.
00:03:35.858 --> 00:03:46.087
Um, just, uh, feels like there is just a constant spray of bullets and those bullets are problems with our old code and,
00:03:46.204 --> 00:03:46.774
Oh, yeah.
00:03:46.837 --> 00:03:49.478
my God, the security issues.
00:03:49.478 --> 00:03:50.228
I mean,
00:03:50.401 --> 00:03:53.580
What have we had a security breach this week,
00:03:54.467 --> 00:03:56.987
What week have we not had a security breach?
00:03:57.330 --> 00:03:57.931
but
00:03:58.368 --> 00:04:06.318
Oh, they probably put you, uh, on the Pedro system for when we get automatic, uh, that's live on the internet.
00:04:06.348 --> 00:04:13.038
It's, it's open season from penetration, testers and script kitties, and folks that are looking for issues.
00:04:13.368 --> 00:04:20.269
Our firewall is very temperamental and so, uh, we pretty much get paged every time someone's looking, whether they find something or not.
00:04:20.269 --> 00:04:20.569
So.
00:04:21.173 --> 00:04:22.014
Uh, yeah.
00:04:22.343 --> 00:04:22.853
I'm sorry.
00:04:22.884 --> 00:04:23.543
Thank got you.
00:04:23.603 --> 00:04:28.973
Uh, there's a filter you can put to take out like 99% of that stuff.
00:04:29.004 --> 00:04:30.353
Cause it's all false positives.
00:04:30.742 --> 00:04:31.192
Yeah.
00:04:31.223 --> 00:04:40.762
I mean, I've just that Patriot has been going off at all times during my yoga class, during my morning meditations, during my usual
Load full transcript
bowls.
00:04:40.762 --> 00:04:43.552
I mean, eighties, it is non-stop.
00:04:45.225 --> 00:04:47.266
Yeah, I, uh, I don't know what to say.
00:04:47.266 --> 00:04:54.706
I tried to leave instructions, uh, and let them know, like, this is temporary and it's not something that we want.
00:04:54.706 --> 00:04:56.656
It's not something I wanted or that you wanted.
00:04:56.745 --> 00:05:07.425
Uh, and if they could just power through, I mean, even just following, you know, our routines and not taking on new projects for a week, the team should have been able to keep it together.
00:05:07.665 --> 00:05:10.365
Uh, I chalk it up to a lack of emotional Mitchell.
00:05:11.862 --> 00:05:17.593
so Thea is this, is this a new project they're trying to deploy a new project or something, and that's why the website's not working.
00:05:18.552 --> 00:05:21.103
I mean, what could possibly be on the roadmap right now that needs to be done to this.
00:05:22.420 --> 00:05:27.281
I, I couldn't tell you that the two teams have started waging a ticket war.
00:05:28.221 --> 00:05:29.151
JIRA instance.
00:05:29.151 --> 00:05:33.860
And so there's all the actual content and the roadmap is scattered and it's just
00:05:33.870 --> 00:05:36.781
oh wait, is this, is this web versus mobile going at it again?
00:05:36.951 --> 00:05:47.600
no, no, this is, this is marketing and creative versus all of engineering, but there are 74,000 JIRA tickets that have been created in the last three days,
00:05:48.045 --> 00:05:48.675
Oh, sorry.
00:05:48.675 --> 00:05:49.516
That might be important.
00:05:49.545 --> 00:05:52.696
Can you tell me exactly the number 74,000
00:05:53.281 --> 00:05:55.920
74,536.
00:05:56.855 --> 00:05:58.815
before 5 36.
00:05:58.846 --> 00:05:59.295
Okay.
00:05:59.956 --> 00:06:00.315
Okay.
00:06:00.375 --> 00:06:01.365
I need to do some math.
00:06:01.485 --> 00:06:02.625
Um, that's helpful.
00:06:02.625 --> 00:06:02.956
I'm sorry.
00:06:04.605 --> 00:06:05.055
No, no.
00:06:05.055 --> 00:06:05.714
It's okay.
00:06:05.774 --> 00:06:21.764
Um, yeah, I, so as far as I know, there are no new projects that were supposed to be happening, but, uh, Matt's team is working very hard and a completely shut me out when I ask what it is.
00:06:21.795 --> 00:06:22.634
Um, I've tried.
00:06:23.115 --> 00:06:23.894
Everything.
00:06:23.925 --> 00:06:26.954
I've to provide them food.
00:06:26.985 --> 00:06:31.904
I have tried to provide them with loving kindness.
00:06:31.964 --> 00:06:39.285
Um, I've tried to provide them with lesser vices.
00:06:39.314 --> 00:06:42.105
Um, really anything I could do.
00:06:42.105 --> 00:06:47.475
I mean, I usually don't resort to bribing people for love and just project, my best self.
00:06:47.504 --> 00:06:51.134
But, this is it's a new level.
00:06:52.846 --> 00:06:53.295
Kathy.
00:06:53.295 --> 00:06:59.415
I don't know if we want to try and like go into the weeds on problem solving this right now, but, um, have you tried.
00:07:00.331 -->
00:07:03.300
Um, embarrassing them with their ignorance.
00:07:05.250 --> 00:07:07.771
They usually respond to that really well.
00:07:07.831 --> 00:07:14.581
Um, because their domain is the code that they work with, the systems, uh, and maths that they deal with every day.
00:07:14.610 --> 00:07:23.011
And, um, whenever they step outside of that, uh, it's usually pretty easy to sting them and send them right back to work.
00:07:23.100 --> 00:07:40.050
So if, if folks are, uh, taking the piss, um, Uh, find their online accounts, uh, bring up something about the, you know, the outfit that they posed in over the weekend, or take that they had about a, a movie that was very mainstream.
00:07:40.560 --> 00:07:48.420
Um, I think like you're particularly well equipped, uh, to cut them down, uh, and, uh, give them to respect you.
00:07:48.511 --> 00:07:49.860
I mean, out of, at least for you,
00:07:50.370 --> 00:07:51.600
this is brilliant.
00:07:51.709 --> 00:07:56.550
I, I, should've just gone from the tactic of emotional sabotage from the very beginning.
00:07:56.579 --> 00:07:59.759
This is, um, this is so good.
00:07:59.819 --> 00:08:00.930
Really good for me.
00:08:00.930 --> 00:08:06.569
And, and I am, I am great at digging up things on other people on the internet.
00:08:06.569 --> 00:08:09.000
I mean, it's what got me where I am today.
00:08:09.790 --> 00:08:10.151
That's true.
00:08:10.420 --> 00:08:20.500
If you're ever like independence though, or if somebody on your team needs this, I have a box of fake trivial pursuit cards in my desk that have the wrong answers printed on them.
00:08:20.560 --> 00:08:24.821
And so you can just pull one of those out, ask them any question and there's no chance they'll get it right.
00:08:24.821 --> 00:08:25.971
And you can just drop them in.
00:08:27.403 --> 00:08:27.612
Well,
00:08:27.665 --> 00:08:29.555
that's, that's really great.
00:08:29.644 --> 00:08:39.784
Um, I mean, I did have a breakthrough earlier this week, um, particularly when they were talking about the Chechnyan military and something that I know a lot about.
00:08:39.784 --> 00:08:43.115
So I do think I won over a couple of people with that.
00:08:43.475 --> 00:08:48.335
Um, and so I think I just need to like really go down.
00:08:49.649 --> 00:08:56.309
Talking about things that I know I know better embarrassing them in front of their peers.
00:08:58.110 --> 00:08:59.130
oh yeah.
00:08:59.160 --> 00:09:00.900
In front of each other is really good.
00:09:00.931 --> 00:09:09.390
I, um, I usually just kind of, you know, send a direct message or something, kind of remind them, uh, who's the boss.
00:09:10.350 --> 00:09:13.020
Phew, do a good enough job in front of everyone.
00:09:13.260 --> 00:09:14.581
Dressing down one person.
00:09:14.640 --> 00:09:15.870
There'll be some knock on effects.
00:09:15.870 --> 00:09:16.201
So
00:09:17.227 --> 00:09:18.457
Does does that mean they've.
00:09:18.840 --> 00:09:25.980
actually, I I'm just everything that I've heard just reminds me that I have to treat your team.
00:09:26.039 --> 00:09:29.730
Like they were a pack of Russian wools and.
00:09:30.945 --> 00:09:39.164
Essentially do what I would do if I wanted to insinuate myself as an AF alpha female and a pack of brush and wolves.
00:09:39.586 --> 00:09:46.875
yeah, I mean, that study has been discredited so many times in terms of how actual packs and especially.
00:09:47.566 --> 00:09:54.076
Human behavior is modeled, but my team doesn't know that and they tend to operate on the assumption that it's true.
00:09:54.076 --> 00:10:00.255
So yeah, if you assert dominance, particularly over the right people at the right time, um, they'll crack
00:10:01.860 --> 00:10:02.789
This is brilliant.
00:10:02.850 --> 00:10:03.899
No, this is great.
00:10:03.899 --> 00:10:09.840
I've I've had a lot of experience trying to insinuate myself into Wolf packs and.
00:10:11.445 --> 00:10:12.465
Do that here.
00:10:12.772 --> 00:10:15.142
Um, Matt, how is it going with my team?
00:10:16.102 --> 00:10:18.352
Um, it's hard to be sure.
00:10:19.283 --> 00:10:23.692
Um, but I think I am close to finding them,
00:10:26.422 --> 00:10:26.662
Have
00:10:26.692 --> 00:10:28.403
oh, I should catch you all up.
00:10:28.403 --> 00:10:28.763
Sorry.
00:10:28.763 --> 00:10:31.942
I've been, uh, I've been deepened this notebook.
00:10:32.003 --> 00:10:38.332
Um, when I got to your desk and department, I found that many things had been moved around.
00:10:39.187 --> 00:10:43.418
Uh, many things have been disappeared and among those things was your team.
00:10:43.447 --> 00:10:46.597
Uh, I thought this was, uh, maybe a protest.
00:10:46.628 --> 00:10:47.798
They were going to come in later.
00:10:48.187 --> 00:10:52.628
Uh, but I checked in and they were like working.
00:10:52.628 --> 00:10:58.418
I saw them using our, you know, copies of Adobe products and, uh, checking in files on the file shares.
00:10:58.868 --> 00:11:01.717
Um, so that was when I started going through your desk.
00:11:01.748 --> 00:11:02.408
Sorry.
00:11:02.707 --> 00:11:06.998
Uh, and I found this marked up copy of Jabberwock.
00:11:07.837 --> 00:11:18.097
By Lewis, Carroll, uh, peppered with clues and, uh, and a little kind of a taunting message.
00:11:18.158 --> 00:11:35.798
Uh, basically like if I wanted to work with them, if they wanted me, uh, if they, if they, if I want them to work with me, really, uh, I would need to show them that I have the creativity to solve this puzzle and find them.
00:11:37.177 --> 00:11:39.486
Uh, I am so sorry to that.
00:11:39.486 --> 00:11:40.626
You have to deal with that.
00:11:40.746 --> 00:11:41.346
Um,
00:11:41.582 --> 00:11:44.432
I have to tell you, like I'm having the time of my life,
00:11:44.662 --> 00:11:45.412
Oh, that's good.
00:11:45.412 --> 00:11:46.912
I'm I'm happy to hear that.
00:11:46.942 --> 00:11:51.142
Did you, did they take the Talkboy then that I left for you?
00:11:51.743 -->
00:11:54.442
um, that I talked, boy, I didn't see,
00:11:54.532 --> 00:12:02.272
mean, I usually call them in, by, um, I created songs for all of their names and I had a talk boy for you there
00:12:02.942 --> 00:12:03.753
uh,
00:12:04.011 --> 00:12:08.692
names, so you could call them in, but it makes sense that if they don't want to be found that the
00:12:08.738 --> 00:12:09.398
Okay,
00:12:09.621 --> 00:12:10.701
is the talk boy.
00:12:11.498 --> 00:12:11.677
Yeah.
00:12:11.707 --> 00:12:15.008
Remove the ability to, uh, to be called in now.
00:12:15.038 --> 00:12:16.898
That is really interesting.
00:12:17.618 --> 00:12:19.388
Uh, okay.
00:12:19.418 --> 00:12:23.408
That explains a lot of these numeric notations that are added here.
00:12:24.038 --> 00:12:27.187
Um, it's been so long since I had piano lessons.
00:12:27.548 --> 00:12:31.238
Um, anyway, I'm, I'm starting to piece this together.
00:12:31.238 --> 00:12:31.508
Okay.
00:12:31.508 --> 00:12:32.977
So like the, the JIRA ticket.
00:12:33.802 --> 00:12:42.893
Uh, if you add up, if you sum up the digits on either end, uh, you get 13 and then seven, five is in the middle.
00:12:43.072 --> 00:12:45.743
So five and seven is 1213 in one.
00:12:45.773 --> 00:12:54.832
So, uh, one which I think has helped me unlock the first, uh, the first clue in the first paragraph.
00:12:54.913 --> 00:12:55.413
Um,
00:12:56.059 --> 00:13:00.529
You're at the first clue in the first paragraph, it's been two and a half days.
00:13:00.592 --> 00:13:02.753
been, I've been working in this back and forth.
00:13:02.753 --> 00:13:10.852
Like, you know, you can't just start at the top for a, this kind of like escape room, puzzle room, uh, thing.
00:13:10.852 --> 00:13:14.123
So that one definitely is going to be the key to others.
00:13:14.212 --> 00:13:14.783
Oh, sorry.
00:13:14.783 --> 00:13:14.873
Okay.
00:13:15.184 --> 00:13:20.585
I appreciate you're having fun, but, uh, we need to finish our new rebranding this week.
00:13:20.855 --> 00:13:25.085
And I understand what John asked you to do was very poor timing.
00:13:25.325 --> 00:13:31.253
But Monday there is a press release that is going out with our new name,
00:13:31.711 --> 00:13:32.041
yeah.
00:13:34.023 --> 00:13:34.592
CIT.
00:13:34.623 --> 00:13:35.552
That is our new name, but.
00:13:36.639 --> 00:13:44.559
I mean, get it and I get that there are some mission critical failures that are happening right now, but what John wanted us to do was gain empathy.
00:13:44.559 --> 00:13:49.149
And I think we are both on the verge of a breakthrough with our teams right now.
00:13:50.488 --> 00:13:54.957
the tech team has locked you out of the office, Thea and Matt.
00:13:54.988 --> 00:13:57.957
You haven't even interacted with anyone from the grade of team.
00:13:58.515 --> 00:13:59.836
oh, that's not true.
00:13:59.895 --> 00:14:03.826
Uh, I forgot to say, um, there is, there's a dead drop.
00:14:03.946 --> 00:14:08.115
Uh, there are actually several, but we've been communicating by dead drop.
00:14:08.125 --> 00:14:13.816
So when I solve one of the clues, uh, I go leave it in wherever the clue says.
00:14:13.816 --> 00:14:20.255
I mean, that's how a lot of these puzzles work, uh, come back at the pre appointed time and there's usually another puzzle.
00:14:20.936 --> 00:14:25.946
Uh, I've been very pleased to see, uh, examples of stuff that they're working on.
00:14:26.186 --> 00:14:32.395
And so, you know, I can't be a hundred percent sure what it's going to come across, like, uh, on screen.
00:14:32.696 --> 00:14:43.735
Uh, they've been using a lot of like, um, what does that process called when you like, uh, you know, dip paper and T and, and distress it to make it look like, uh, like it's old manuscript.
00:14:43.960 --> 00:14:44.409
Oh yeah.
00:14:44.409 --> 00:14:47.320
I kind of like a form of like screen printing almost,
00:14:47.936 --> 00:14:56.936
yeah, essentially I would like to think of it as like ruining, uh, the paper, but, um, yeah, so I've seen, I have seen, uh, some drafts.
00:14:56.936 --> 00:15:21.265
I didn't bring them with me because the scrolls are, are very large, but, um, I have been provided with scrolls of, uh, Uh, trial art for a Bugsby under the new name, under several different options for, uh, what SYT is an acronym for, um, different treatments of SYT again, colors are kind of hard to work out cause it's going kind of washed down and brown, but, um, there's some stuff there.
00:15:21.355 --> 00:15:28.735
Uh, and as soon as I get these last couple of pieces, the music really helps I think.
00:15:28.885 --> 00:15:29.426
Okay.
00:15:30.164 --> 00:15:30.345
and
00:15:30.535 --> 00:15:32.426
I think this could be a YouTube video, right?
00:15:32.504 --> 00:15:36.945
earlier, but they didn't realize that I can pick locks like nobody's business.
00:15:36.945 --> 00:15:39.524
And I think like watching me.
00:15:40.509 --> 00:15:47.649
Unlock their shared office space and come in really has helped form a foundation of respect.
00:15:47.649 --> 00:15:53.139
And I think a couple more times, and like, we can really get to get to a good place here.
00:15:54.265 --> 00:16:01.436
Do you just want to warn, um, don't let them lull you into a sense of complacency with the lockbox.
00:16:02.331 --> 00:16:12.850
Uh, let's just say, if you try that in the server room, um, we have, we have lock-in mechanisms, uh, and not all of them are survivable.
00:16:13.181 --> 00:16:17.921
So like kudos getting, getting into the office.
00:16:17.921 --> 00:16:18.760
That's totally right.
00:16:18.760 --> 00:16:22.780
And in fact, there are a handful of, uh, resource cabinets around that.
00:16:22.931 --> 00:16:28.510
There that's the only way to get into it, um, either because of machismo or because the keys are lost, but.
00:16:29.546 --> 00:16:29.755
Yeah.
00:16:29.785 --> 00:16:33.625
Not, not all, uh, not all locks are meant to be picked if you, if you take my meaning.
00:16:34.480 -->
00:16:35.500
at this is perfect.
00:16:35.500 --> 00:16:38.919
I mean, there's not a booby trap I've met that I can't get through.
00:16:38.919 --> 00:16:47.019
And, and this seems to be like a great way to, to show the way I can survive situation.
00:16:48.936 --> 00:16:49.535
okay.
00:16:49.836 --> 00:16:51.426
I think I'm getting okay.
00:16:51.456 --> 00:16:57.275
This is M eight O I D P.
00:16:58.750 --> 00:16:59.681
Q lowercase.
00:16:59.681 --> 00:17:01.541
Q Y B L w.
00:17:05.471 --> 00:17:08.260
Uh Califia whose, whose is beyond the sea.
00:17:08.441 --> 00:17:09.790
Bobby Darren's beyond the sea.
00:17:09.881 --> 00:17:10.480
Who is that?
00:17:10.615 --> 00:17:10.914
oh,
00:17:15.010 --> 00:17:15.340
Okay.
00:17:15.444 --> 00:17:16.015
Yes.
00:17:16.045 --> 00:17:17.184
Oh, that is so good.
00:17:17.184 --> 00:17:24.085
Cause Josh really is working on that press release and um, you probably do need to talk to him sooner rather than later.
00:17:24.861 --> 00:17:25.161
okay.
00:17:25.161 --> 00:17:27.411
And just, I just want to be clear it's Bobby Darren's version.
00:17:27.411 --> 00:17:28.641
It's not one of the covers, right?
00:17:29.454 --> 00:17:31.194
it is not the original French version.
00:17:31.194 --> 00:17:33.115
It has to be Bobby Darin's version.
00:17:33.141 --> 00:17:33.590
Okay.
00:17:34.907 --> 00:17:36.347
this is working.
00:17:36.377 --> 00:17:38.238
This is not Eric.
00:17:38.268 --> 00:17:39.198
Can you help me out?
00:17:39.238 --> 00:17:42.438
There's no one understand what's going on right now.
00:17:42.438 --> 00:17:42.978
We're free.
00:17:44.195 --> 00:17:45.576
I mean, I I'll be honest.
00:17:45.715 --> 00:17:50.105
I've been enjoying, uh, learning, uh, you know, empathy by osmosis.
00:17:51.096 --> 00:17:52.685
It was describing chapter seven of the book.
00:17:53.016 --> 00:17:58.925
Um, feel like I'm really getting to know my peer executives really well through this process, seeing how they solve problems.
00:17:59.316 --> 00:18:05.885
Uh, really the only thing that's bothering me is the fact that the turf war has on a proxy war within the parking lot.
00:18:05.885 --> 00:18:09.786
So I had to park a mile away and walk over.
00:18:09.786 --> 00:18:11.105
But other than that, it's been.
00:18:13.275 --> 00:18:14.414
Yeah, I'm sorry.
00:18:14.474 --> 00:18:29.144
Um, the creative team has been taking over parking spaces for a, and turning them into lots, um, specifically, you know, to create some kind of private, private hiding space.
00:18:29.144 --> 00:18:34.664
I, I assume that of them might be using some of those as a way to hide.
00:18:34.694 --> 00:18:35.805
Um, but I
00:18:35.865 --> 00:18:37.185
before you go into that.
00:18:37.185 --> 00:18:40.605
I have, I have checked 95% of them.
00:18:40.756 --> 00:18:50.056
Um, but I did it through a random method, uh, which I'm now realizing may have been the, that may have been the point I was using Monte Carlo sampling.
00:18:51.415 --> 00:18:53.185
Of
course, there's nothing inspired about I'm sorry.
00:18:53.185 --> 00:18:53.695
Y'all go ahead.
00:18:54.535 --> 00:18:59.694
that this has seemed to intensify the feud between our two departments more than it assaulted.
00:18:59.724 --> 00:19:06.654
But I, I think we are really getting to a place that like, we get another day of this and, and we might end this, right?
00:19:06.654 --> 00:19:06.714
Yeah.
00:19:07.279 --> 00:19:15.829
And for all, I mean, sometimes with wars that you have to have a big battle before you can come to the table and do the peace resolution, you know,
00:19:17.750 --> 00:19:22.010
I, I, I mean, that makes sense as a metaphor, but.
00:19:22.980 --> 00:19:29.851
It's it's hard for me to rebuke any sort of war metaphor you give Califia every single time, the war metaphor.
00:19:29.851 --> 00:19:31.891
And how am I supposed to argue with that?
00:19:32.752 --> 00:19:33.143
I know.
00:19:33.173 --> 00:19:35.153
I, um, I'm sorry.
00:19:35.212 --> 00:19:41.292
You know, I just came from a life, uh, and sometimes I fall back.
00:19:42.137 --> 00:19:52.698
But I, I do think that like, you know, if you let me risk my life to get into the server room, I think I can have that breakthrough with Matt's team.
00:19:52.728 --> 00:19:54.827
And I think we're going to be a better company for it.
00:19:56.193 --> 00:20:01.084
I, and I think, I swear I'm like two puzzles.
00:20:01.903 --> 00:20:05.534
From having at least 40% of the creative team back.
00:20:05.983 --> 00:20:14.384
And once I have them in, I think I've already figured out, like we're going to do a nice singing bowl meditation.
00:20:14.534 --> 00:20:15.854
We're going to do a sound bath.
00:20:15.973 --> 00:20:21.733
I'm going to bring things to a nice mellow and they'll be able to bring the rest of the team back in.
00:20:21.884 --> 00:20:29.534
Meanwhile, the little drips and drabs and crumbs that they've been leaving in their secret hidey holes, uh, suggest to me that they're taking the work series.
00:20:30.269 --> 00:20:31.858
And they still want to see set succeed.
00:20:33.171 --> 00:20:35.121
listen, how long.
00:20:37.840 --> 00:20:41.201
You know, frankly, I would like a little bit of a sidebar with an Eric right now.
00:20:41.351 --> 00:20:47.500
So how about you to each take three minutes, break into the server room, solve your two puzzles.
00:20:47.681 --> 00:20:50.230
Come back to us, let us know how that went.
00:20:50.338 --> 00:20:52.888
if they were three minute puzzles, all right.
00:20:53.020 --> 00:20:56.740
I believe in you now that you figured out that the whole fricking song thing.
00:20:58.308 --> 00:21:01.818
Kate do you think you could do a better job and in my spot, do you want to
00:21:02.415 --> 00:21:02.836
no.
00:21:04.286 --> 00:21:04.526
It's all
00:21:04.548 --> 00:21:06.138
Cause it sounds, it just sounds a little bit like,
00:21:06.715 --> 00:21:07.286
I know, I
00:21:07.439 --> 00:21:08.909
One switches one switch one time.
00:21:10.452 --> 00:21:11.383
Sorry, I'll be done in
00:21:11.451 --> 00:21:12.951
I'm freaking out, Eric.
00:21:13.611 --> 00:21:15.441
I'm freaking out.
00:21:17.064 --> 00:21:17.963
It's a it's okay.
00:21:18.263 --> 00:21:19.463
It's it's going to be fine.
00:21:20.483 --> 00:21:21.743
This is what the book said would happen.
00:21:21.784 --> 00:21:23.723
It's not that it's following the pattern of the book.
00:21:23.723 --> 00:21:24.354
Exactly.
00:21:24.354 --> 00:21:26.693
Like you just said, it
00:21:26.990 --> 00:21:28.010
this is an important.
00:21:28.673 --> 00:21:37.044
and then it gets much worse and then it gets imperceptibly bad and then it either gets much better or it explodes.
00:21:37.074 --> 00:21:38.753
And I don't see.
00:21:40.233 --> 00:21:41.134
It's not going to explode.
00:21:41.601 --> 00:21:43.971
I just don't I can't explode
00:21:44.463 --> 00:21:47.344
Can we just, we can't move the press conference.
00:21:48.381 --> 00:21:54.260
No, John scheduled it himself with his, his favorite press secretary.
00:21:54.740 --> 00:21:55.580
And it's.
00:21:56.713 --> 00:21:57.074
you got his
00:21:57.205 --> 00:21:58.796
he's going to be there.
00:21:59.395 --> 00:22:01.465
Yeah, I know it doesn't
00:22:01.693 --> 00:22:02.354
Oh, wow.
00:22:02.384 --> 00:22:02.894
Okay.
00:22:04.604 --> 00:22:04.844
Well,
00:22:04.915 --> 00:22:06.326
just getting really involved.
00:22:06.355 --> 00:22:09.476
All of a sudden everything and it's, it's somehow making things worse.
00:22:10.909 --> 00:22:11.058
Yeah.
00:22:11.088 --> 00:22:20.358
If I know, you know, if I know Califia and Matt, at this point I protesting, this is only going to make them dig in more.
00:22:20.449 --> 00:22:26.179
If we just let them, I think you did the exact right thing to let them go off into their corners and try and solve the problem.
00:22:26.179 --> 00:22:33.019
I'm sure when they come back, that will pass through to chapter nine, the empathy revolution.
00:22:33.441 --> 00:22:34.550
The empathy revolution.
00:22:34.669 --> 00:22:34.878
it'll be.
00:22:36.542 --> 00:22:46.866
I just, I just worry about what book he's gonna read next, you know, like, is there any that you could just like recommend to him that we know are really have good ideas?
00:22:47.259 --> 00:22:52.210
I really do think we should try and get into his Amazon recommendations and steer them away from certain sectors.
00:22:53.373 --> 00:22:56.462
he almost read Harry Potter once that was, that was really close.
00:22:59.069 --> 00:23:00.900
How far did he get, did he
00:23:00.982 --> 00:23:01.883
got to the sorting hat.
00:23:01.942 --> 00:23:03.472
You remember the members, remember the sorting.
00:23:04.859 --> 00:23:05.910
That's right.
00:23:06.390 --> 00:23:07.259
Oh my gosh.
00:23:07.289 --> 00:23:10.230
Yeah, no, we had, we had houses.
00:23:10.410 --> 00:23:11.940
Oh, that was bad.
00:23:12.522 --> 00:23:18.012
had to update his browser to replace 40 different terms and redirect
them.
00:23:18.012 --> 00:23:20.502
So he would never find more Harry Potter content again.
00:23:21.289 --> 00:23:21.980
That's dope.
00:23:23.865 --> 00:23:29.535
Uh, I think some people are so scarred from being named slither in by that AI that we built
00:23:29.643 --> 00:23:32.002
Why, why is there smoke coming from.
00:23:33.699 --> 00:23:34.239
oh God.
00:23:35.858 --> 00:23:38.919
Uh, uh, do you see fire?
00:23:39.308 --> 00:23:40.088
Do you see fire?
00:23:40.156 --> 00:23:40.946
No, it's
00:23:41.196 --> 00:23:41.527
okay.
00:23:41.527 --> 00:23:41.916
Folks.
00:23:41.946 --> 00:23:42.457
Uh,
00:23:42.467 --> 00:23:42.916
smoke.
00:23:43.146 --> 00:23:44.136
good news, bad news.
00:23:44.227 --> 00:23:48.727
Um, good news, uh, track down all of the creative team.
00:23:49.446 --> 00:23:51.727
Uh, bad news.
00:23:51.906 --> 00:23:53.257
They're not going to like me for it.
00:23:53.346 --> 00:23:53.497
Um,
00:23:54.693 --> 00:23:55.804
How did you do it?
00:23:56.606 --> 00:23:58.586
Well, you see all that smoke in the parking lot.
00:24:00.207 --> 00:24:00.477
Yeah.
00:24:00.507 --> 00:24:03.896
I remote detonated a bunch of their work issued tools.
00:24:05.513 --> 00:24:08.963
What I thought you were going to solve the final puzzles
00:24:08.981 --> 00:24:11.682
Yeah, listen, I did this, I sang beyond the sea.
00:24:11.682 --> 00:24:17.892
I brought in Josh and, uh, he made fun of me for being too much of a logical mind, trying to puzzle it out.
00:24:17.892 --> 00:24:19.511
Why wasn't I just intuiting?
00:24:19.902 --> 00:24:27.372
And, uh, when I tried to ring up the singing bowls and bring us into a nice home, he was like, don't try to bring me into your resonance frequency, man.
00:24:27.372 --> 00:24:28.451
I'm doing my own thing.
00:24:28.811 --> 00:24:29.832
Uh, and I kind of.
00:24:30.386 --> 00:24:30.926
Okay.
00:24:30.926 --> 00:24:36.116
So I used the backup credentials that I'm not supposed to have.
00:24:36.146 --> 00:24:43.707
And I got back into my team's stuff and I remote detonated all of their team issued iPads.
00:24:43.886 --> 00:24:46.527
And if they want to continue working, they can come in.
00:24:47.426 --> 00:24:50.336
That's the last message that scrolled across their screens.
00:24:50.396 --> 00:24:52.616
So, uh, yeah.
00:24:53.457 --> 00:24:53.757
Good news.
00:24:53.757 --> 00:24:54.416
Bad news there.
00:24:55.038 --> 00:24:56.959
Uh, okay.
00:24:57.169 --> 00:24:57.858
Okay.
00:24:59.088 --> 00:24:59.749
Okay.
00:25:00.019 --> 00:25:02.419
Um, ho Thea.
00:25:03.806 --> 00:25:07.586
you put bees in the server room.
00:25:07.662 --> 00:25:08.412
Oh, God.
00:25:11.642 --> 00:25:12.122
Yep.
00:25:12.632 --> 00:25:16.832
They're technically paper wasps, but they swarm just like.
00:25:18.895 --> 00:25:19.465
Okay.
00:25:20.395 --> 00:25:20.846
You know what?
00:25:20.846 --> 00:25:29.695
I thought I could take anything that tea could have me, but he's using mother nature.
00:25:30.326 --> 00:25:31.526
get me.
00:25:32.066 --> 00:25:33.746
Oh, I can't.
00:25:34.692 --> 00:25:37.211
we thought that would be the one thing no one would ever expect.
00:25:37.511 --> 00:25:46.152
Uh, and you know, in case of, uh, uh, like if their paper hive caught fire, the Halon system will take them out and the fire and anyone else who's.
00:25:47.839 --> 00:25:48.380
God.
00:25:48.411 --> 00:25:49.191
that at Califia
00:25:49.807 --> 00:25:50.498
Uh,
00:25:50.529 --> 00:25:56.230
I, I just, there's no way I can regain face in front of, in front of your team now.
00:25:56.259 --> 00:25:56.859
I mean,
00:25:57.020 --> 00:25:58.971
oh, that's not a hundred percent true.
00:25:59.090 --> 00:25:59.601
Um,
00:26:00.928 --> 00:26:03.057
you do look like you have a lot.
00:26:03.932 --> 00:26:05.192
Um, stings though.
00:26:06.063 --> 00:26:06.512
I.
00:26:07.000 --> 00:26:09.579
I mean, I treat myself with Paula and all the time.
00:26:09.609 --> 00:26:11.170
I think I'll be okay.
00:26:11.250 --> 00:26:13.911
uh, Kathy, when you left, did you close the door behind?
00:26:15.220 --> 00:26:17.559
No, I was running away from bees.
00:26:18.546 --> 00:26:23.855
Um, well, we might want to just stay in this room.
00:26:23.885 --> 00:26:26.375
Uh, I released the secondary of heads.
00:26:26.556 --> 00:26:27.336
They're paper wasps.
00:26:27.365 --> 00:26:27.786
Okay.
00:26:27.846 --> 00:26:33.185
Um, there is one in cage and there is one, uh, out of cage.
00:26:33.246 --> 00:26:37.236
Uh, Amanda usually takes care of it and, uh, it's open now.
00:26:37.476 --> 00:26:40.115
Uh, I let them all know with a text from your.
00:26:41.060 --> 00:26:45.351
Uh, that if they like be so much, uh, they should enjoy having them.
00:26:45.951 --> 00:26:52.611
Uh, and then I sent a correction from my own text message from my own text account that said their paper wasps.
00:26:52.671 --> 00:27:01.310
Um, anyway, they're loose, uh, mostly in, uh, Devin it, but, uh, they will be wandering through the building unless someone manages to close that door.
00:27:04.073 --> 00:27:11.633
so Devin, its offices are swarmed with wasps and, and all of the iPads of the creative team have been promote detonated and.
00:27:13.056 --> 00:27:15.185
Uh, only the latest ones issued by the company yet.
00:27:15.738 --> 00:27:16.637
Oh, my God.
00:27:17.825 --> 00:27:18.785
this might be a bridge.
00:27:19.865 --> 00:27:21.605
Move on our parts.
00:27:21.755 --> 00:27:32.464
You know, I think we tried to bring together our two teams through mutual respect, but I think what they've learned is fear from today.
00:27:32.644 --> 00:27:36.575
Um, and, and that's an important lesson.
00:27:36.955 --> 00:27:37.165
oh,
00:27:39.145 --> 00:27:39.296
Oh
00:27:39.576 --> 00:27:41.915
dev team emptying out into the parking lot.
00:27:42.246 --> 00:27:42.846
Okay.
00:27:43.798 --> 00:27:45.988
Wait, that's where the that's where the creatives are.
00:27:46.365 --> 00:27:46.695
out
00:27:46.776 --> 00:27:47.675
it too.
00:27:47.736 --> 00:27:48.905
Yeah, no, they're huddling.
00:27:48.935 --> 00:27:49.536
Oh yeah.
00:27:49.566 --> 00:27:50.796
Here comes the clot of wasps.
00:27:50.885 --> 00:27:51.096
Oh
00:27:52.768 --> 00:27:54.268
Wasps hate smoke.
00:27:55.167 --> 00:27:56.307
They won't go anywhere near,
00:27:57.185 --> 00:28:03.455
huddling around the teams are huddling together inside the clouds of smoke to keep the wasps away.
00:28:03.516 --> 00:28:03.905
Look at them.
00:28:05.557 --> 00:28:05.798
oh
00:28:06.006 --> 00:28:06.215
Yeah.
00:28:06.226 --> 00:28:09.155
Use that, that brush will burn yet.
00:28:09.730 --> 00:28:10.721
the website's up?
00:28:12.306 --> 00:28:12.726
Is it?
00:28:13.191 --> 00:28:15.381
Yeah, look, check like on mobile.
00:28:16.265 --> 00:28:19.144
And, our press releases in our media center.
00:28:20.040 --> 00:28:21.030
This looks great.
00:28:22.357 --> 00:28:26.587
the JIRA ticket numbers going down by the hundreds every second.
00:28:29.195 --> 00:28:29.796
All right.
00:28:30.546 --> 00:28:33.326
Um, I guess empathy.
00:28:34.020 --> 00:28:35.881
We cannot tell John this worked.
00:28:36.208 --> 00:28:38.248
No, no, no, no.
00:28:38.286 --> 00:28:38.705
point.
00:28:38.869 --> 00:28:43.880
I think we stop at the bees and the fire and don't tell him what happened afterwards.
00:28:43.940 --> 00:28:44.509
Um,
00:28:45.397 --> 00:28:46.178
I agree.
00:28:46.268 --> 00:28:46.417
I
00:28:46.510 --> 00:28:46.840
yeah.
00:28:46.871 --> 00:28:49.570
We're we're good now, right?
00:28:50.365 --> 00:28:51.625
yeah, we're good.
00:28:52.597 --> 00:28:53.008
You can switch.
00:28:53.740 --> 00:28:58.661
Uh, I, I owe you to replace the, the whiskey I found in your desk.
00:28:59.515 --> 00:29:01.674
Oh no, that's, fine.
00:29:01.826 --> 00:29:08.125
It just helps me with, when I do the logic puzzles, you know, it's like sitting down with the crossword on the weekends.
00:29:08.125 --> 00:29:08.695
It's nice.
00:29:09.569 --> 00:29:11.579
Yeah, it's really, it's really nice.
00:29:11.579 --> 00:29:16.619
And the slight flavor of, uh, yaks urine, and it really helps bring, make those
00:29:16.736 --> 00:29:18.836
Oh, that's what it is.
00:29:19.675 --> 00:29:20.336
Yeah.
00:29:20.726 --> 00:29:25.405
It's not quite earthy, but it's like, it's biting.
00:29:25.405 --> 00:29:25.846
Is that the right?
00:29:26.589 --> 00:29:27.099
Yeah.
00:29:27.279 --> 00:29:28.299
Yeah, exactly.
00:29:28.329 --> 00:29:28.509
Yeah.
00:29:28.509 --> 00:29:30.880
Like I really became addicted to that.
00:29:30.940 --> 00:29:34.750
Uh, when I went to Nepal, it comes in like a sword glass, sword.
00:29:35.200 --> 00:29:36.339
Really good stuff.
00:29:36.911 --> 00:29:37.300
nicely.
00:29:37.300 --> 00:29:39.401
And I know I didn't recognize that bottle at all.
00:29:39.500 --> 00:29:51.996
Uh, if you want I'll I can bring you a bottle from the server room, you know, if you had actually gone, uh, one cage down in one cage over, uh, that's, uh, Good to keep my
contraband.
00:29:52.855 --> 00:30:02.184
oh, well, we should just do some like whiskey treating in the office sometime, you know, now that I know how to get into the server room without alerting the BS.
00:30:03.633 --> 00:30:04.143
Great.
00:30:04.202 --> 00:30:09.198
Well, Honestly crisis resolved.
00:30:09.317 --> 00:30:10.877
Um, I think you were right, Eric.
00:30:10.877 --> 00:30:14.057
It just gets worse and worse and worse until it, it gets better.
00:30:14.147 --> 00:30:16.465
Um, I think
00:30:16.519 --> 00:30:18.469
Oh, they've got quite a fire going now.
00:30:18.573 --> 00:30:18.992
Yeah.
00:30:19.105 --> 00:30:19.976
Oh my God.
00:30:20.532 --> 00:30:21.222
Wow.
00:30:21.924 --> 00:30:24.565
We're not supposed to be burning things in the parking lot.
00:30:24.835 --> 00:30:27.474
This is a shared parking lot with the rest of the bills.
00:30:27.778 --> 00:30:28.647
you know, there's more of a.
00:30:28.721 --> 00:30:29.291
okay.
00:30:30.403 --> 00:30:31.363
I mean, that's what they,
00:30:31.961 --> 00:30:32.201
is that?
00:30:32.201 --> 00:30:33.001
What are your guys with the.
00:30:34.992 --> 00:30:36.103
oh yeah.
00:30:36.417 --> 00:30:37.228
Look at that.
00:30:37.961 --> 00:30:38.201
Oh,
00:30:38.724 --> 00:30:39.384
Wow.
00:30:39.458 --> 00:30:40.448
kinda want to get down there,
00:30:41.051 --> 00:30:41.352
yeah,
00:30:41.407 --> 00:30:42.607
don't want to mess the vibe.
00:30:42.643 --> 00:30:48.163
Oh, uh, I hope somebody lets the utility company know that their trucks are awfully close to this bonfire.
00:30:49.075 --> 00:30:50.065
I've got to do that.
00:30:50.125 --> 00:30:50.605
Okay.
00:30:50.785 --> 00:30:56.394
Well, yeah, you all decide if you want to party, you're not ruin the party, but.
00:30:57.865 --> 00:30:58.224
It seems
00:30:58.323 --> 00:30:58.563
am I have?
00:30:58.563 --> 00:30:59.042
They're fun.
00:31:00.028 --> 00:31:00.538
I mean, yeah.
00:31:00.778 --> 00:31:03.147
Let's, let's tell Verizon that their trucks are
00:31:03.710 --> 00:31:04.250
Yeah.
00:31:04.747 --> 00:31:05.136
Yeah.
00:31:05.210 --> 00:31:05.839
Yeah.
00:31:06.336 --> 00:31:07.366
just him know.
00:31:08.420 --> 00:31:09.190
What I'm having.
00:31:10.640 --> 00:31:11.240
Okay.
00:31:11.269 --> 00:31:13.369
Well, I'll stop the recording.
00:31:13.460 --> 00:31:20.119
Um, we'll hope John, doesn't listen to this one and, uh, I guess.
00:31:21.910 --> 00:31:23.380
Let's get it done, guys.
00:31:24.609 --> 00:31:26.650
Let's get what we needed to get done this week.
00:31:27.376 --> 00:31:27.676
Yeah.
00:31:29.874 --> 00:31:30.827
This meeting has ended.
00:31:31.318 --> 00:31:33.336
To subscribe to this startup is being recorded.
00:31:33.664 --> 00:31:37.237
Go to the podcast player of your choice and tap a button that likely says subscribe.
00:31:37.796 --> 00:31:44.559
More content is on Twitter at startup recorded, or shoot us an email with ideas, feedback, or your personal startup horror story.
00:31:44.913 --> 00:31:47.505
At hello@startuprecorded.com.
00:31:48.250 --> 00:31:49.833
Kate is played by Valerie Garrison.
00:31:50.252 --> 00:31:54.862
Valerie is a health tech product manager and regularly plays with the improv troupe letters to chicken online.
00:31:55.344 --> 00:32:03.330
You can find her on Twitter at thevalgarris eric has played by Barry wright Barry is a product manager at Spotify and a co-founder of Highwire Improv.
00:32:04.011 --> 00:32:08.984
Find him by his name on LinkedIn, where he holds regular office hours or at highwireimprov.com.
00:32:09.635 --> 00:32:10.972
Matt is played by Martin Mcguire.
00:32:11.736 --> 00:32:14.435
Marty is a senior web engineer and improviser in New York city.
00:32:14.953 --> 00:32:20.326
You can find Marty's comedy code and cats on his website at M M G dot R E.
00:32:21.076 --> 00:32:22.804
Calathea is played by Robyn Stegman.
00:32:23.358 --> 00:32:28.558
Robyn is a digital campaign manager for ocean Conservancy and is a comedian mostly found at Highwire improv.
00:32:29.212 --> 00:32:30.849
You can find her on all the social medias.
00:32:30.903 --> 00:32:34.923
And she does mean all at rsteggy thank you for listening.