UDSKRIFT 🔗
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Hello, everyone. Welcome to Pull In Your Coat podcast. This is Christopher Harjes,
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the president and founder of Creative Restorations. With me, I have Erin McGilvray.
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Hello.
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Erin, how are you?
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I'm well. How are you, Chris?
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Doing great. Doing great. Thank you so much for being a part of this and being here with me,
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listening to me ramble on twice. It's going to be great, right?
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Of course. Of course. I've been looking forward to this for a long time, so I'm glad we're finally
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sitting down and giving this a go.
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Absolutely. Absolutely. So what do we have on topic today?
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Of course. So today we are going to be talking about workforce retention in the addiction field,
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because it's such a big issue right now. And I figured we were kind of the perfect people to
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talk about that. But I figured first you could kind of give a brief little background as to
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what your experience is in the field of addiction, both personally and professionally.
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So if you don't mind.
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Yeah. So I grew up in a family that was, you know, my both parents were addicted. My father was
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addicted to alcohol. My mother was addicted to crack cocaine for quite some time. And
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due to those issues and things like that, me and my three brothers, we were awards in the state.
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And what that means is we were shipped to foster homes all across the state and kids homes all
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across the state till we were 18. A lot of that stuff, you know, the emotions and etc. I never
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really dealt with it. And you know, let me down a path that just wasn't good for myself or for
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anyone connected to me. I ended up getting into an altercation broke my hand. Due to that I was
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prescribed hydrocodones. I grew to like them very much. Too much, in fact.
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As most do.
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Yeah, right. That I ended up, you know, stepping up my addiction from the hydrocodones to the
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oxys and opanids. And I ended up utilizing crime to support that habit. I was sentenced to
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five years incarceration with five years of post release supervision for a load of fire.
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And some stolen property inside of the prison system. I had a kind of an aha moment where it
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was like I just realized that the path I was on the things that I was doing just wasn't good.
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And I took the time to make every change possible. I started going to college,
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ended up being an inmate program aid, which was basically
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counselors aid position that they had inside the local prison system. And I was teaching
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individuals that were doing 25 to life and were ever coming home, how to control their anger,
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how to get used to stepping down from a maximum security facility to a medium security facility,
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etc, etc. And it was then that I realized that if I can get these gentlemen that were not coming
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home and that did all this violent stuff to buy into what I was, you know, presenting to them and
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that this is probably the space I needed to be in, right? Where you're just providing your
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guidance, your vision, your knowledge and helping the next personnel. So I just did everything I
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could for the remainder of my time to better my life, college, sign language interpreting,
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I gave back by pushing individuals in wheelchairs just helping them get around the facilities.
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Oh, that's so nice.
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Yeah, I just felt like they have a saying in the rooms you can only keep what you have by
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giving it away. And I was attending self-help meetings in prison at that time. So I felt like
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it was best to, you know, subscribe to the the principles that they're trying to relate to you.
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And, you know, have it, I don't know how you say like, just be a better person and just give back
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for the sake of giving back with nothing in return. I was released, went to college for substance
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abuse counseling, ended up getting my associate's degree as a substance abuse counselor mental
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health assistant. I've worked in six different agencies in the field anywhere from 28 day treatment
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for adolescents to methadone clinics to nonprofits, right? I've had that wide range of a
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spectrum, I guess you can say, and I have that experience both being as a person seeking out
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services and being provided services and the one that's actually doing that. So in that time,
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of course, you met yourself and quite a few other individuals. Yeah, I just feel like
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we have a forum here that we are sorely
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lacking in the space and I'm hoping that this
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can help build that like we can have these difficult discussions, etc. And just talk about
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things that really need to be talked about things that are being swept under the rug and
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hoping you know my lived experience, your lived experience helps individuals feel more comfortable
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coming on the podcast and sharing that because they know we're coming from a place of care and
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concern. Yeah, well thank you so much for sharing all your experience with everything. Yeah,
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how much clean time do you have now? So 2008, February was the date I was arrested and that
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I don't have the exact date I can't remember so I just used the month of February as planned.
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But February 2008 until now so almost 17 years coming up this February. Oh my god,
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that's incredible. Congratulations. Thank you, I appreciate it. Welcome. Yeah, so yeah, it's
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funny you mentioned February because February of 2018 is my clean date. So I've been clean now for
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going on seven years. Congratulations. Thank you very much. Yeah, so I started using heroin when I
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was in college. I actually believe it or not went to college for vocal performance. I'm a
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classically trained singer. All the music that you hear on this podcast is produced by me.
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So that's kind of a you know a side thing that I do now. But anyway, I was I was going to school
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for music. And I met this guy who I ended up falling very head over heels for who was in
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active addiction. And I thought I could fix him. And turns out I couldn't. So I ended up you know
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using very heavily on and off for six years. I did try to get clean a few times. I did outpatient
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treatment actually never went to inpatient. I was just very yeah, I was very like,
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I didn't want I was very like focused on my job very focused on like, you know, I have things I
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have to do I can't drop everything to go to treatment. And so what I ended up doing is
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the third time around that I got clean because I overdosed three times the third time.
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Yeah, the third time I was the worst one. I mean, they were like, like I was, I was at my boyfriend
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at the time we were having a Super Bowl party at his house. And mind you, I was like keeping the
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fact that I had relapsed, you know, so under wraps. And I passed out in his bathroom. And they had to
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you know, call an ambulance for me. So they told me that I had aspirated. So I had pneumonia. I was
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in the hospital for I want to say like a week. And after that, I was like never again, never again.
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So yeah. So after that, I, you know, you and I met when we went to ECC. So I got my
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associates from there. I then went and got my bachelor's from Empire State. And I have a
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certification now through New York State, which is called the KSEC, which stands for
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certified alcohol and substance abuse counselor. So that's kind of my my crowning achievement of
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my work in this field is having that credential during the work passing the exam. So yeah, so I've
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been since 2017, I've been in the field doing peer work counseling case management, a lot of
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different stuff. But my, you know, main focus is doing the counseling stuff. And I'm also a part
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of this panel through New York State called the LEAP panel. It's the lived experience advisory
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panel. So they selected 30 individuals across the state with lived experience to participate in
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this panel that meets quarterly with Oasis leadership, like the commissioner, the deputy
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commissioner, and other people from, you know, higher up offices in Oasis, basically with the
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intent of trying to learn from people's experiences and try and better treatment
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for people throughout New York State. So yeah, so that's that's my backstory.
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Well, that's well, it's good to hear and let everyone else know that, you know, the individuals
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that are, you know, taking the time out to talk to you here today have been through have like run
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the gamut when it comes to personal lived experience and things that we've gone through. And I just
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want to say thank you for, you know, taking the time I'll let those listeners know your experience
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and how it translated to you getting into the field. I appreciate that. Yeah, thank you.
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Well, you mentioned the LEAP panel, right? Yes. And so while that's still, you know, fresh there,
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let's start with that. What do you what was the design of the LEAP panel for those that don't
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know? I know you touched on it briefly. Maybe go into a little bit more detail of the design of it,
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how things have transpired, has it lived up to the billing, so to speak of its creation,
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and maybe potentially talk about, you know, any type of emotions that come up, any type of change
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that's being enacted due to maybe the lived experience advice from the advisory panel.
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Yeah. So this panel, it has only been in existence since this year 2024. And the way that it was
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advertised is that it was going to be this, you know, like I said, quarterly, quarterly event,
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or I'm sorry, quarterly meeting with the OASIS leadership. But the way that it was advertised
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was it was going to be an in-person meeting, like, you know, you have to take a full day off of work.
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And we would all be meeting at either the New York or the OASIS office in New York City,
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or the one in Albany. And it would, like, you know, they switch it for each meeting. So like,
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one meeting you'd go to Albany, one meeting you'd go to New York City. And the way that it has gone
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so far is that we have not met in person one time. Really? Yeah. Why do you think that is?
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I think, oh, man. Well, honestly, I think that its inception came with good motivation behind it.
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But I also think that it was to tick a box. I think that people raised enough hell about,
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you know, why have you never involved any people who are either currently using or who have,
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you know, lived experience? Why are you not including them in any decision making or policy,
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you know, proposals? And OASIS finally got to the point where they couldn't make enough excuses
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where they, you know, were basically like, okay, well, let's just, you know, create this panel.
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And in that way, we can use it for marketing and advertising and basically, you know, say
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we're going to be doing these things, but not actually implementing the way or implementing
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things the way that we intended to. Yeah. Right. Yeah. I mean, it's really sad too,
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because like, I mean, the people that are on this panel are some of the most dedicated,
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committed people I've ever encountered in the field. And they, I mean, they all have lived
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experience because that's, you know, a requirement. Like when they interviewed us for the panel,
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you had to like, you know, tell them everything basically. They sent out a questionnaire. Yeah.
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I want to say it was linked in and a bunch of different socials. And it was basically about
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any type of feedback you had for, you know, what they're doing, et cetera, et cetera. And I kind
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of went in, you know, but I did so in a very professional way. And just like opening their
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eyes and a lot of it is the stuff we're going to talk about today is just like, Hey, this is what's
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going on from a person's perspective. That's not only in recovery, but is also a treatment
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professional, right? Right. What are we doing here? So that's sad. I hope they, I hope eventually,
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maybe I don't want to say that they're not taking it serious, but from everything you're
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telling me, it's left me to think, you know, that maybe they're not. So yeah, hoping, hoping they
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do maybe take it a little bit serious. Maybe if we, you know, bring up those questions, we get
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these listeners to chime in and give their opinion on it too. And if it gets enough noise,
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maybe change it, you know, hopefully. Yeah. Well, all right. So why don't we kind of just go
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dive right into our topic here. So like I said, our topic for this episode is workforce retention
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in the addiction field. So I think we should break it into maybe talking about for clinical staff,
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like counselors, current problems in that regard, and then also for peers, you know,
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the non clinical part. So I'm going to hand it off to you, Chris, to kind of get us started with
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our discussion. Yeah. So from my perspective, I think, and again, this is just my opinion. And
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before I get started with this, this forum, it's not designed to for anyone to take the fence or
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to get offended by what we're saying, right? This isn't a shooting shot at anyone and calling anyone
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what our intent, our intent is. This is an open forum for us to discuss our frustrations within
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the field and potentially what those problems are. And then how we could be solution focused and fix
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the problem. So I just want to say, like, don't take it as Oh, this is a bitch, niche, grope,
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or gripe session, not grope. Whoa, hey. But that's not what this is, you know, it's open forum.
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And just to piggyback off of what Chris said, we will not be
naming any agencies by name here.
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The only agency that we're going to be discussing by name is New York State Oasis, just because
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they are the New York State designated agency for substance use. So, you know, they're really the
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only ones with with the powers to make those executive decisions. So we're kind of hoping to
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call upon those executive legislators and people within Oasis who can make the change. But yeah,
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just while we're discussing these agencies, we will not be naming them by name.
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Yeah, right. And it's like, it's about bad policies, bad decisions being made in, you know,
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an administration that are having a trickle down effect and not only affecting the community based
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organizations and other agencies that are providing these services, but our community as well.
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So it's not to knock another agency or what they're doing or not doing, we're just here to
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hopefully address the systemic environment and policy and policies that create these environments.
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Right.
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Right. Yeah. So I think the current problems for counselors in my perspective, you know,
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the process for obtaining our professional certifications that allow us to practice as a
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counselor for substance use disorder is the main thing, I think, in my opinion. You have to go
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through first, now they're offering scholarship programs where you can actively get these courses
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paid for. But for those like ourselves that like had to go to college, put ourselves in student loan
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debt, get that degree, get that entry level credentialing, which is called a case-sac
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Tee, which is a comprehensive alcohol and substance abuse counselor trainees. And with that
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trainee status, then you have to do with it, 6,000 hours of work experience. And your degree
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is included in those hours of work experience, but it's just it makes an individual have to
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wait even longer to take their examination to be approved to move on to the next step. And why
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that's important is everything's based off of your credentialing as far as your pay rate,
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what you're making. So I've had my case-sac Tee, I've earned all the hours I've had to get
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for earning those, I've earned all the hours, right? For gaining that case-sac. And the other issue
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this leads me, leads us into is like how individuals work for an agency, they do everything they need
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to do, maybe they leave the agency that they were out for whatever reason, maybe it's bad
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terms, maybe they didn't get along with their supervisor, maybe they needed a job, maybe a
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different job that was paying better pay, whatever the case may be. Once they go back to that
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supervisor and say, hey, I need those hours, can we go ahead and do that? And that supervisor
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decides not to give you your hours for whatever personal grudge they have against you, it pretty
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much holds you hostage at that set pay rate. Yeah. Which you want to talk about workforce
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retention, that's kind of, I want to say that has to be top three or top four reasons as to why
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individuals are leaving the field, right? Right, yeah. I mean, I've had that happen to me twice,
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two different agencies that I left on, I thought pretty good terms. And I asked for my supervisor
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to sign up on my hours and they either just took way too long or I had to like pester them and
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pester them and pester them to the point where they were like, basically screw you, we're not
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going to accommodate you. Yeah, that's sad because like there's so many of us, I'm currently going
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through that now. Like I have 2000 hours of work experience that is not being honored. And again,
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I left in good terms, gave two weeks notice, fulfilled that two weeks notice and got up
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out of there, right? So if anything, there shouldn't be any spiteful behavior that comes with it
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to signing off on these hours, but you see this and I thought about leaving the field in general
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before I took my next job, I was just like, I can't deal with this. Like I'm stuck at 40,
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to 43,000 at this case that people once you get this case at your salary automatically jumps from
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high 50s to low 60s sometimes depending on the place you go to work for. So here it is, I'm
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being held hostage at that lower pay and it's like, dude, I've got so much more to offer.
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I can't do this. I just can't do it. And I think that's a huge reason why people are saying, you
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know what, let me go to learn how to be an electrician because they make way more money and it's way
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less stress. Yeah, I mean, like part of that I feel like as well as the fact that the case
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act, despite the fact that on the IC and RC website, it says that there's reciprocity in all these
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different states, right? But I mean, there's there's a nationally recognized license for alcohol
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and drug counselors that is not like New York State is not a part of that. It's called the
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counseling compact. It's like New York State and like six other states are just not a part of that
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for whatever reason, which means that, you know, we can't go into private practices counselors.
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That's I think a huge part of why people are leaving is because they see somebody with,
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you know, mental health license like an LMHC, which stands for License Mental Health Counselor or
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an LMSW, which stands for License Master of Social Work, you know, these nationally recognized
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licenses where you're doing the equivalent amount of work, like, you know, with the education portion
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aside from with having a, you know, a master's degree, that's the only difference. But, you know,
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you do your education, you do your work experience hours, you get people to sign off on your ethical
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abilities. You know, you take the exam and you get this, you know, credential that is essentially,
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in my opinion, a license. But it's not viewed the same way, you know, you can't like, again,
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you can't do private practice, you can't build the same way like the salary ranges are so different
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despite the fact that you're doing the same work as a mental health counselor. I mean, even in our
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work in the addiction field, a lot of people that come in to see us also have mental health issues.
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And a lot of times we wear both hats. So the fact that you have somebody who's, you know,
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again, I'm not trying to discredit LMSWs or LMHCs, I think that, you know, obtaining that license
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is a lot of hard work. However, the only difference between an LMHC or an LMSW and a KSAC is that
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one extra year of education to get that master's degree. And I think that that one year should not
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be the defining factor between, you know, basically being able to have a work-life balance and also
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being able to have the ability to make the, you know, the money that you need to to live comfortably.
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Yeah. And then I think another issue too is the, so as a substance abuse counselor, alcoholism and
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substance abuse counselor slash mental health assistant, that's what my associate's degree is,
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right? You get your training in mental health, but it's not as, say, in depth as your licensed
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mental health counselor or as a specific mental health program, which is for me kind of mind
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boggling because of the co-occurrence ratio with mental health and substance use that they go
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hand in hand. Oh, absolutely. You have individuals, right? Just beginning out in the field that they
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learn a little bit, they learn how to diagnose via the DSM-5, et cetera, and they may know their
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medications and they're really on top of their counseling shit, but they aren't prepared to the
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levels of mental health diagnosis that they're seeing and they're not being trained appropriately.
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So you'll have individuals that meet with their clients and it's, they have a growing list of
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clients that they deem to be, how do you say, bad Apple clients, they'll call them or they'll say
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tough clients, right? Instead of not realizing that, hey, if you were better trained and more
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able to recognize the signs of the symptoms you're seeing, you would probably be able to
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better deal with and communicate with the clients that you're here in contact with.
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It's just not something that's offered. There should be more mental health training, right?
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And I'll give you an example. So with our agency, Creative Restoration, we have a portion of our
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program where it's about harm reduction, embracing that harm reduction and getting into the community,
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putting boots on the ground. And the term I like to use is bringing the clinic to the client, right?
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Right. So we have individuals we use sometimes that are volunteers or some of them are entry-level,
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still in school, soon to be clinicians in this space and I'll have an individual say to me,
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wow, is it that individual was really high strung, huh? And I'll be like, well, what would,
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why would you say that? Well, they're talking really fast. They can't keep the sentence together.
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They're jumping around from W to B. And I said, well, do you think that could be a sign of a
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bigger symptom of a bigger diagnosis, right? Other than, you know, high strung. So I'm sitting there
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offering that training and that guidance to where it's like, hey, maybe let's take a look at the
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symptoms and attribute them to a possible diagnosis so that way you can then find a better way to
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communicate with that individual if you come across them again or someone like them. So what
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we're seeing is counselors that really can't interact well with their clients. They can't
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really build that therapeutic alliance and they're, they're moving from job to job to job thinking
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it's going to get better. But in reality, it's due to a lack of quality supervision and lack of
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quality training. Right. But you're absolutely right when it comes to, I'm sorry I got off on
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that but no, that's okay. I'm going to touch on the KSAC not being recognized. It's not recognized
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in Ohio. I'll tell you that for sure. I was in Ohio in 2018. I was attempting to transfer my
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credentialing and license to Ohio to practice in Ohio and I was told, no, we'll take your
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associate's degree. But that's their KSAC, see? That's not worth the paper it was printed on.
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And I said, excuse me. You know, like really that's nothing. It doesn't, it's not reciprocal here
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but your, your, your associate's degree is and that would make you an LCBC2 which would be
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starting salary of 60,000. So right. Now here it is. Same, same credential, same degree.
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Left the field in New York making 40,000. Literally just 40,000. Same thing. Go to another
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state. They take away one credential. Leave my one degree and that's 60,000.
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My goodness. Yeah. That's crazy. I mean, yeah, you go literally anywhere else and you say,
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I'm a KSAC and they look at you like dough. I'd like what? What is that? What is that? What does that
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mean? Um, yep. And here's the, and to get into the, to the other issues that you'll, you'll have
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once you're starting as a beginning counselor. I'll say this to certain agencies, right? And this
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used to miss me and I know some other individuals just started out. They may not have their skills
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really developed and fine tuned, you know, right. Um, but my lived experience, your lived experience,
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others with lived experience and helps them navigate through those rough edges so to speak.
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You know what I mean? Oh yeah. Absolutely. Whereas someone that's book learned, they may not have
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that, that experience to fall back on when they need it. So my, they're, all right. So when you
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get into it, being a counselor, this is what I'll tell you. I'll use my example as in the methadone
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industry, I guess you would say, or the counselor there. Yeah. I was given as a new, a new counselor,
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all of the clients that the other counselors, when they're trying to get their caseloads down and
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get my caseload built up, they would give me their quote unquote problem client.
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And that was everywhere across the board. What I mean by problem clients are individuals that,
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again, counselors don't have the skills to be able to communicate with, right? Or maybe they
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are difficult. Yeah. Or they know show all the time or, you know, they constantly are, you know,
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if you're in an abstinence based program, they'll pop positive and you're like, I don't know how
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to help them. Right. You know, so now you're getting this huge caseload of say 30 to 40 people that
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are deemed to be problem people. Now it's like you're set in the stage for these clients to fail,
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first of all, and your interaction with them to fail. And then second, you're giving a new counselor
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individuals that need more in depth experience, degree of care. Right. And what happens to those
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individuals, sometimes they fall through the cracks, they end up overdosing, they end up dying
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potentially, right. And then that counselor, because of their negative experience at that
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agency, they go to another one thinking it's going to be different. But it's different. It's
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yeah, the same. And yeah, and I mean, it's, I'm glad that you brought up that point because, you
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know, I, I understand from the perspective of the counselors, like I remember being that counselor,
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where, you know, Johnny is joining us, you know, he's going to be a new counselor, make sure that you
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give us, you know, five people from your caseload. And like, it's only human nature to be like, well,
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I'm going to get rid of these people that are my headache, you know, right. But that's not the fault
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of the
counselor, that's the fault of the agency, not having the proper staff and the proper, you
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know, environment to be able to really help these individuals, because you're absolutely right.
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That person then who, you know, gets that individual on their caseload, they, they either don't have
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the skills to be able to help that person that needs the help, or they're so overloaded with new
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clients, that they don't have the time to be able to help. Because that's the thing too, is like,
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the caseloads right now are just insane. You know, you can't effectively help somebody meeting with
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them once a week, especially if you have a caseload of, let's say, 50 plus clients, it's just not
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possible to be able to really delve into the root causes of their addiction problems, and be able to
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provide them with effective strategies to overcome those issues in, you know, one 45 minute session
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once a week, you know, and even get that. Right, exactly. And, you know, like a lot of times these,
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these clients feel like they're just a number, because unfortunately, a lot of these agencies
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treat them like they are. You know, it's very like, you know, how much billing can we get from
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these people, you know, it's not, it's not focused on the quality of the sessions that you're giving,
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it's focused on the quantity of the sessions, right. So they want to build as much as possible.
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Yeah, I mean, it's,
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Yeah, it comes down to policy, right,
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which creates those environments, right, like, so I was reading an article yesterday where it
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mentioned how Oasis had some funding deficits. They were going to get like 14 million taken away
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from them and supposedly, you know, powers that be in the state government, we're going to supplement
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them with opioid funds, etc, etc. But when you have a, that's a topic we're going to get into a
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little bit later, but when you have agencies getting cut from funding that's always typically been
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there, then you're starting to force these agencies into creating an environment of almost like it's
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like your ass is on fire. Oh my God, what are we going to do? Oh my God, we don't have the money
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for this. Now all of a sudden, they're rushing to create a program or to, I don't want to create,
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but to tailor their program to meet their funding needs, you know what I mean? And then
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the only people that suffer from behind that are the clients. Absolutely. And then come in second,
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are the counselors trying to provide the care with very limited funding, very limited budget,
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because the budgets were cut again, and now you have an agency, maybe they can't hire all the
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staff that they need, and you do end up with a caseload 50 to 80. I've had caseloads of 86 people.
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86, right? And next, there should be caseload caps. I think that should be one of those things
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that we talk about too. No entry level counselors should be given 80 people on their caseload.
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No, absolutely not. Period. And think about that as to why people are leaving, right? You're making
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crappy pay, and you're getting all these people, you got to talk to all this stress,
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and I'm going to wash some cars and make the same amount. Yeah, you know, it's like, it's no wonder
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that people get burnt out so easily. This is the standard across the board, you know? All right,
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so I think from here, we're going to jump into a little break. So right now, I'm going to be
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fitting into some music here. This is a song that I made like a couple of years ago now.
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It's called Is Manay Is An Instrument, and it's through my side project, Gary, so take a listen.
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Hello, everyone. So I'd just like to give a few shout outs to some of our community supporters.
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We have a lot of community businesses that show support to some of our initiatives.
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And one of the big shout outs I'd like to give is to Franco's Pizza. They're donating all of the
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pizza that we have to serve our guests for our holiday basket raffle on Saturday, December 7th,
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from 11 a.m. right here at Trinity Church here in Buffalo, New York. Inside this raffle, you'll
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have multiple different baskets that were also donated by Coleman's Cleaners. Anderson's Custards,
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Sign Memorabilia from the Buffalo Bills, Buffalo Savers, and the Buffalo Bandits. So we're hoping
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to see as many people as we can here and a big shout out and big thank you to those businesses
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for donating another big shout out to Wegmans. They donated some 200-hour gift card to our
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Thanksgiving turkey dinner drive last year. We were able to feed 60 families this year. We're
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able, we're trying to serve double that number and thanks to Wegmans, we're on a good path to
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make that number. And then last but not least, Public Auto Connect. You've seen the rest now.
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Deal with the best. If you're looking for a new or used car, please don't hesitate to reach out to
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Public Auto Connect. They're located at 1754 Abbott Road right here in the city of Buffalo.
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Also, thank you again, last, last, lastly, thank you again. Big shout out to Eric White at Big
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Indian Drift Fit for their donations and time spent helping Hurricane Helene clean up efforts.
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They're wonderful people. Eric is always about community. I just want to give him a shout out
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and let him know that we here at Creative Restorations, I&C, we see you Eric. We appreciate
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all that you do for the community and we'd love to be a part of anything else you have going on.
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So everyone, I just gave a shout out to thank you so much.
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All right. So now we're going to get into what we feel like our solutions to these problems should
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be or what we feel like the actions that people that are empowered to make decisions to affect
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change what they should do. So I know like the one thing that we talked about for sure was the
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counseling compact thing. So just to recap that real quick, what that is, is it's a federally
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recognized, I guess for lack of a better word agency where they have a license for alcohol
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and drug counselors. And I think it's like 28 states that are a part of this counseling compact
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consortium thing. And New York state is not one of them. So a solution would be to instead of just
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having the KSAC credential, which is only recognized in New York state, is to get New York state into
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that counseling compact so that that way also that would help with oversight of Oasis really. I mean,
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I think that with some things that are happening right now within Oasis that there needs to be
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more federal oversight personally. But also just that whole being a part of that federal consortium
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there would just give counselors more freedom to explore opportunities outside of New York state.
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Because again, you know, people look at a KSAC
and they're like, I have no idea what that is.
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So yeah, I think that we need to reach out to our legislators. And we really need to, you know,
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people in the addiction profession need to just, you know, lay it all out for them and say their
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reasonings for why we feel that this is something that needs to be done, why we feel that, you know,
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Oasis maybe needs a little bit more oversight. And Chris, I know we were going to talk about one of
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the unfortunate things that's happening with Oasis is the opiate settlement funds are being
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misappropriated. Yeah, I don't know to what degree. I know it was recommended by Governor Hockel that
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she would potentially, you know, take the normal funding that she would give to Oasis and put it
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into another area of need and then just push some opiate settlement funding over there. And
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I don't know if that passed or not. I didn't see if it did. But at the end of the day,
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it's that's not what that's for. And I think that's one of my big rallying cries is listen,
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as a small community based organization that relies on grant funding, and that's on the streets,
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providing our can provide and harm reduction supplies, providing basic needs, getting individuals
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into treatment, getting them set up with healthcare doctors, etc. We feel I feel my staff feel that
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to take money that was designed and earmarked for sub not supplementing already existing funds, but
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it's adding to those existing funds to create even more treatment options, even more recovery
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options. Like that's what it's for new creative ideas, maybe potentially providing some small
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community based organizations that are doing really great work in high overdose cities,
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areas, etc. Maybe getting them fully funded and getting them up to capacity. So that way,
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maybe they can be a part of that solution more so than they already are.
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Right. Right. And I mean, yeah, kind of kind of to piggyback off of that, too. I mean,
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I think that there needs to be coming from those opiate settlement funds. I think there needs
379
00:39:05,840 --> 00:39:12,880
to be maybe a specific grant just for new, you know, businesses within the addiction field that
380
00:39:12,880 --> 00:39:18,480
are just starting out because a lot of times you find that you're competing with these large
381
00:39:18,480 --> 00:39:24,640
organizations that, you know, maybe unfortunately don't have the best intentions, you know, at heart,
382
00:39:25,760 --> 00:39:30,080
you know, that you're competing for these huge grants that could really help to get your business
383
00:39:30,080 --> 00:39:33,920
off the ground so that you can do the work to help the people in these communities. But, you
384
00:39:33,920 --> 00:39:38,560
know, you can't compete with, you know, some of these huge companies. So yeah.
385
00:39:38,560 --> 00:39:46,080
Yeah. And then sorry to cut you off. It's just like, it brings up another topic. It's so when
386
00:39:46,080 --> 00:39:52,880
you're just starting out as an agency, whether nonprofit, LLC, whatever, unless you have a donor
387
00:39:52,880 --> 00:39:57,760
backing you, you already know things are going to be a little bit tough and you already know that
388
00:39:57,760 --> 00:40:04,160
just starting out, you're not going to be able to acquire federal grants, state grants, because
389
00:40:04,160 --> 00:40:09,280
you just don't have the capacity to fill those and meet those needs yet. So you're left chasing
390
00:40:09,280 --> 00:40:15,280
these different foundational grants, different little county grants, if you can get them. And
391
00:40:15,280 --> 00:40:21,360
what happens in that grant process, and I'll tell you through a local RFP process, you have smaller
392
00:40:21,360 --> 00:40:27,120
nonprofit agencies like Aaron mentioned that are going against six figure, seven figure and better
393
00:40:27,120 --> 00:40:35,040
agencies that have been in existence for years that have an ability to have income outside of that
394
00:40:35,040 --> 00:40:39,840
grant that they're applying for. So it's like, why are you putting these small agencies and
395
00:40:39,840 --> 00:40:45,440
pitting them up against these larger agencies knowing that they can't compete? And what happened
396
00:40:45,440 --> 00:40:50,640
over time, and we've seen it, is that these smaller agencies are closing their doors,
397
00:40:50,640 --> 00:40:57,360
they're shutting down. And what happens is now you have a monopoly of a few agencies that are the
398
00:40:57,360 --> 00:41:05,520
only ones around offering said care. And that's not cool. And I think that needs to be addressed.
399
00:41:05,520 --> 00:41:14,800
I think, I don't know whether it's just New York State in itself, trying to come out and maybe
400
00:41:14,800 --> 00:41:19,680
sponsor some legislature related to that or specific counties, I don't know. I don't even know
401
00:41:19,680 --> 00:41:25,600
how we would even get to that point of separating maybe these agencies that are applying for RFPs
402
00:41:25,600 --> 00:41:30,960
into tier systems. I mean, I think that's it. I think it's just there needs to be like a specific
403
00:41:31,760 --> 00:41:38,480
process for if you're a new nonprofit starting out, if you're in existence for under a year,
404
00:41:39,280 -->
00:41:44,960
there have to be specific grants and programs available to you so that you can get that business
405
00:41:44,960 --> 00:41:51,680
off the ground. Because a lot of people that go into doing nonprofit work like this in a small
406
00:41:51,680 --> 00:41:59,680
capacity, like you, for example, you're not looking to become a millionaire. They don't go into it
407
00:41:59,680 --> 00:42:04,000
because they think they're going to get rich. They go into it because they want to genuinely help
408
00:42:04,000 --> 00:42:11,280
their communities thrive and help people kind of reintegrate into that society. And so I think
409
00:42:11,280 --> 00:42:18,640
that there needs to be a process in place where you have somebody maybe like an accountant through
410
00:42:18,640 --> 00:42:22,960
Oasis or something or professionals on the business back end of it who can help with
411
00:42:23,920 --> 00:42:29,200
getting that business portion of it figured out and settled. So you can focus on developing your
412
00:42:29,200 --> 00:42:35,280
program to meet the needs of the people in the community. I think that's a huge need. I think
413
00:42:35,280 --> 00:42:41,760
it's a necessity. I think so too. And to even piggyback further on that, you're seeing a lot of
414
00:42:43,200 --> 00:42:48,720
staff leaving these bigger agencies because of some of the issues we mentioned before and where
415
00:42:48,720 --> 00:42:56,240
are they landing at? Either they're creating with a bunch of other people, they're another
416
00:42:56,240 --> 00:43:01,920
nonprofit for the community, maybe they're even going to work for these smaller nonprofits in
417
00:43:01,920 --> 00:43:07,680
the community because they want that a little bit more hands-on approach with their clients,
418
00:43:07,680 --> 00:43:12,320
whatever the reasons are. But if you're not supporting these community-based organizations
419
00:43:12,320 --> 00:43:15,760
that are on the street, put in boots on the ground and they're your first line of defense,
420
00:43:16,320 --> 00:43:24,880
I think that is what's starting us off on the bad foot. It's like, how can you change policy or
421
00:43:25,440 --> 00:43:31,040
do anything like that when we're already coming from a place of being fucked up? You know what I
422
00:43:31,040 --> 00:43:37,840
mean? Yeah, absolutely. Like it makes no sense. But I want to say, there needs to be a federal or
423
00:43:37,840 --> 00:43:46,400
a state entry-level set pay rate. This is one of the only fields that I know of that doesn't have a
424
00:43:46,400 --> 00:43:54,000
union. And this is something that I've been thinking of and thinking about for years. Like, why
425
00:43:54,800 --> 00:44:00,320
is it that we don't have a union but yet we have people's lives in our hands. We're no
426
00:44:00,320 --> 00:44:05,760
different than a healthcare professional in the sense that the things that we're working with
427
00:44:06,320 --> 00:44:12,240
these individuals that are
struggling on is no different than a health issue that a doctor's
428
00:44:12,240 --> 00:44:18,320
worked on with a patient. Well, actually, I think there is a union. I think it's SEIU-1199.
429
00:44:18,320 --> 00:44:23,840
The healthcare professionals? I think that's our union. I mean, it's not like specific to
430
00:44:24,720 --> 00:44:29,040
substance use. Like it's not a counseling. But it's just, yeah, we definitely need like a
431
00:44:29,040 --> 00:44:36,240
counseling one. Yeah. But even, I'll say this as far as union stuff. So when I worked in a
432
00:44:36,240 --> 00:44:44,320
nameless agency, we had people from the union come in and, you know, present to us, give us the
433
00:44:44,320 --> 00:44:51,200
union cards. And it was like me and two other people that had signed the union cards. And we
434
00:44:51,200 --> 00:44:56,880
ended up getting called into an office and basically being like, we don't, we have them come in, we
435
00:44:56,880 --> 00:45:03,520
don't mess with the union. Like, like actively union busting is also happening in this field. And so
436
00:45:03,520 --> 00:45:08,800
that's again, another reason why there, yeah, there needs to be a union for sure. There needs to be
437
00:45:10,000 --> 00:45:14,960
federally regulated pay scales, I feel like, because, you know, you kind of mentioned it earlier
438
00:45:14,960 --> 00:45:19,120
when we were talking about the issues, like we kind of touched on it. But there are a lot of
439
00:45:19,120 --> 00:45:24,880
people who go into this field who are, you know, freshly graduated, they go in and they genuinely
440
00:45:24,880 --> 00:45:28,800
do want to help people. But, you know, people still have bills to pay, people still have families to
441
00:45:28,800 --> 00:45:34,640
take care of. And the starting rate for a new counselor is about the same as somebody flipping
442
00:45:34,640 --> 00:45:40,960
burgers at McDonald's. Yeah, no, like, I'll say this, they, the old adage that this is what my
443
00:45:40,960 --> 00:45:46,880
father told me before he passed, right? He said, Chris, he was like, any field that you get into,
444
00:45:46,880 --> 00:45:53,440
if you have to go to school for a degree for it, the ending salary that you're going to get as a
445
00:45:53,440 --> 00:45:58,320
result of getting this degree should be two times the amount of student loan debt that you are in.
446
00:45:58,880 --> 00:46:06,640
Okay. Yeah. So if my student loan debt right now is 20, I don't want to say 26,000, right?
447
00:46:07,360 --> 00:46:12,880
That's within the so-called she-hits, dude, within associates. That's crazy. That's insane. And a lot
448
00:46:12,880 --> 00:46:18,560
of that is due to interest, but how can you pay and come up with a payment plan to pay off your
449
00:46:18,560 --> 00:46:24,720
student loans if the salary you're making is less than two times the amount of your loan?
450
00:46:24,720 --> 00:46:28,800
Right. And that's another thing too. I'm kind of glad that you pointed that out because I know a
451
00:46:28,800 --> 00:46:33,840
lot of people will make the argument, well, you know, there's a federal program for people in the
452
00:46:33,840 --> 00:46:38,400
healthcare field who, you know, if you make 10 years of payments towards your student loans,
453
00:46:38,400 --> 00:46:44,400
you can get them forgiven. But that, I mean, unfortunately, we're not in the healthcare
454
00:46:44,400 --> 00:46:49,360
field. We're not really in the healthcare field. We are. We are. It's just we are considered in the
455
00:46:49,360 --> 00:46:53,440
healthcare field. We're just not compensated the way other people in the healthcare field are.
456
00:46:53,440 --> 00:47:00,800
That's the issue. That's what I'm saying is like with our salaries, having to pay student loans,
457
00:47:00,800 --> 00:47:06,320
which some of them, I mean, my student loans, I want to say are up to like 40 grand. I mean,
458
00:47:07,200 --> 00:47:11,920
like hundreds of dollars a month in addition to rent, in addition to childcare, in addition to,
459
00:47:11,920 --> 00:47:18,080
you know, utilities, in addition to whatever car payments, whatever, like, it's just not feasible
460
00:47:18,080 --> 00:47:23,680
a lot of the time with the salary that's being presented to us, especially at first.
461
00:47:24,240 --> 00:47:29,600
I think, I think sorry, I think this brings up another solution. I think, you know, how they
462
00:47:29,600 --> 00:47:34,400
used to have the thing where if you work at a nonprofit for five years after you get your degree,
463
00:47:34,400 --> 00:47:39,200
you get your loans forgiven. Well, that's been, I believe it's been done away with that's no longer
464
00:47:39,200 --> 00:47:42,960
in existence. Oh, yeah. No, that's not a thing anymore. Right. So my thing is, all right, how do
465
00:47:42,960 --> 00:47:49,520
you bring something back that says, okay, if you are working in a, if you're going into the counseling
466
00:47:49,520 --> 00:47:54,320
profession, specifically substance use counseling or the peer profession, whatever it is that you're
467
00:47:54,320 --> 00:48:00,160
doing, but you get a degree to get it, they should automatically after five years of service inside of
468
00:48:00,160 --> 00:48:04,560
that field, they should do away with your student loan because they know that you're not making much
469
00:48:04,560 --> 00:48:10,640
money here. You're not. So that's one way if they're not going to give you more money on the front
470
00:48:10,640 --> 00:48:15,760
end. Okay, give me something on the back end, right? Give me something that in a couple years time,
471
00:48:15,760 --> 00:48:21,280
that I know that I'm not going to have to pay into anymore, pay towards the pay off. Yeah. Right.
472
00:48:21,280 --> 00:48:26,080
But give me some, some type of relief, right? And I think they have the ability to do it,
473
00:48:26,080 --> 00:48:31,680
whether they will or not, like it is what
it is. But I think that should be done. Definitely.
474
00:48:31,680 --> 00:48:39,120
Well, and I think that goes into that too. Yeah. And, and, you know, kind of just to like wrap up
475
00:48:39,120 --> 00:48:45,040
kind of what we've been saying just in general is that like, a lot of these solutions that we're
476
00:48:45,040 --> 00:48:53,520
presenting are coming from people like us who have lived experience. And it's falling on deaf ears
477
00:48:53,520 --> 00:48:59,520
with these, you know, federal and state agencies because they don't have people in their leadership,
478
00:48:59,520 --> 00:49:05,520
at least as far as I know, who have that lived experience, you know, I think, I think Dr.
479
00:49:05,520 --> 00:49:11,760
Jananzo Cunningham is doing a great job being the Oasis Commissioner. Do I think that she was ever in
480
00:49:11,760 --> 00:49:17,200
the trenches trying to, you know, pull herself out of withdrawal or like, you know, trying to find
481
00:49:17,200 --> 00:49:23,040
money so that she could like get a hit somewhere on the street? No. Do I think anybody in senior
482
00:49:23,040 --> 00:49:28,720
leadership in Oasis has ever been in that situation? No. And that's, I think, where they're
483
00:49:28,720 --> 00:49:37,440
lacking greatly. Also, let me touch on that too. Like, I think another solution to allowing Oasis
484
00:49:37,440 --> 00:49:41,600
and the powers that be, and I know we're like kicking a lot of rocks in their direction. And
485
00:49:41,600 --> 00:49:46,960
again, Oasis, I'm sorry if you listen, but you're policy makers, right? You are the ones who can
486
00:49:46,960 --> 00:49:52,000
affect the change. Right. So we have to talk about it, right? So my thing is like this, if you want
487
00:49:52,000 --> 00:49:57,120
to really get connected with the community based organizations, things like that and really see
488
00:49:57,120 --> 00:50:03,040
what the struggles of your agencies are, just don't go to the agency for an hour, talk with
489
00:50:03,040 --> 00:50:08,640
upper administrators, maybe go for two hours, talk to staff after you're done with the administrators.
490
00:50:08,640 --> 00:50:14,880
No, actually go and sit with them, do their job with them. I'm inviting anyone, Jananzo herself,
491
00:50:14,880 --> 00:50:19,200
any of her top administrators, I'm inviting all of you to come out with me on an outreach.
492
00:50:20,080 --> 00:50:26,640
Come with me, see what we do. Yeah. See the individuals that we talk to. See how we're
493
00:50:26,640 --> 00:50:31,600
able to really meet them where they are and provide services to them that nobody else is.
494
00:50:31,600 --> 00:50:37,680
And you can hear the reason potentially why nobody else is. Right. Right. Get with us, come with us,
495
00:50:37,680 --> 00:50:45,360
come out and really be a part of the change process, not just putting out policy, not just
496
00:50:45,360 --> 00:50:51,840
handing out funding, come out with us. I'll keep you safe, I promise. Keep you safe. But I really
497
00:50:51,840 --> 00:50:57,680
want to, I really want someone from Oasis to really see what these community-based organizations
498
00:50:57,680 --> 00:51:02,640
are out here doing in the streets and how we are your first line of defense and how we feel,
499
00:51:02,640 --> 00:51:09,440
I feel that we're not respected enough. And that comes back into the big picture and to tie it up
500
00:51:09,440 --> 00:51:17,120
into both. Ultimately, thank you Oasis for the pin. Thank you for the letter. I appreciate it,
501
00:51:17,120 --> 00:51:22,720
that you didn't have to do that. And I really, that did make me smile to a degree. But at the end
502
00:51:22,720 --> 00:51:28,400
of the day, my bills are mounting up. I've got things that need to be paid off and that letter
503
00:51:28,400 --> 00:51:34,240
or that pin isn't eligible to be churned in for payment of my utility bills. Right. And I mean,
504
00:51:34,240 --> 00:51:40,160
it's not even just that. It's the fact that we're out here and we are doing life-saving work.
505
00:51:41,200 --> 00:51:45,360
I've had clients where I've had to administer Narcan to them before. And I know you have to.
506
00:51:45,360 --> 00:51:50,240
I mean, we've both seen people at their lowest points and we both have stories, success stories,
507
00:51:50,240 --> 00:51:58,640
of being able to pull people out of rock bottom. And to be basically told, we see you
508
00:51:59,760 --> 00:52:06,000
in the same scope as somebody who works at a McDonald's in terms of financial compensation.
509
00:52:06,000 --> 00:52:11,840
That's not respect. It's hurtful. How do they see us? And through what glasses? Through Mr.
510
00:52:11,840 --> 00:52:19,440
Magoo's glasses? Right. And to go back to your point about inviting Oasis leadership to come out
511
00:52:19,440 --> 00:52:24,800
into the field, I think that's a great idea. I also just want to add on to that. Going back to the
512
00:52:24,800 --> 00:52:32,240
LEAP panel, I think she was present for the first meeting of the LEAP panel. But when it was advertised
513
00:52:32,240 --> 00:52:36,240
to us, it was that she was going to be present for every meeting. And I just think that it is so
514
00:52:36,240 --> 00:52:41,600
important for her to be present at these meetings. We want you to hear what we have to say. We want
515
00:52:41,600 --> 00:52:46,720
to collaborate with you. We don't just want to go and attack Oasis and have it like a bitch fest
516
00:52:46,720 --> 00:52:51,680
for an hour. We want to express to you what's going on so that you can help to make these
517
00:52:51,680 --> 00:52:56,720
concrete changes. Because things are just going to continue down this cycle if we just ignore it
518
00:52:56,720 --> 00:53:03,840
and pretend like it's not important. And I think that they need to take this panel more seriously.
519
00:53:03,840 --> 00:53:11,680
They need to, again, involve more people who have that lived
experience in leadership.
520
00:53:13,040 --> 00:53:21,040
And last but not least, create a hybrid position. Create a hybrid position that is half peer,
521
00:53:21,040 --> 00:53:25,920
half counselor, right? This is a counselor that has lived experience, but they also,
522
00:53:25,920 --> 00:53:29,280
maybe they started off as a peer and then they said, you know what, let me try the council
523
00:53:29,280 --> 00:53:33,760
inside of this shit out and see how this works. And then before you know it, they're jumping between
524
00:53:33,760 --> 00:53:39,360
counselor peer, counselor peer, and that's kind of where I'm at. I'm in that limbo where daily in
525
00:53:39,360 --> 00:53:45,120
my interaction with individuals I'm helping, I have to always be cognizant of the lane that I'm in
526
00:53:46,000 --> 00:53:49,840
and that I'm not crossing those lines. Kind of like, you know how in Ghostbusters, sorry,
527
00:53:49,840 --> 00:53:54,320
I got to Ghostbusters, I do not own the rights to that film, don't cross streams, right?
528
00:53:54,320 --> 00:53:59,600
You have to be cognizant of that. You have to be cognizant of not crossing those streams. So what
529
00:53:59,600 --> 00:54:05,840
can you do to not have those streams be crossed and what can you do to better meet the individuals
530
00:54:05,840 --> 00:54:12,000
that we serve as well as creating another position that allows that lived experience to come out a
531
00:54:12,000 --> 00:54:20,240
little bit more with the interactions with the clients and that it also, it gives another avenue
532
00:54:20,240 --> 00:54:26,160
of a position for us with lived experience to go after and to be able to feel comfortable in.
533
00:54:26,800 --> 00:54:30,800
Right. Right. Because as a counselor, that's why I got the peer. I wasn't comfortable as a counselor.
534
00:54:31,440 --> 00:54:37,040
I wasn't comfortable. It just didn't feel right. Right? Like I have that, that the biggest selling
535
00:54:37,040 --> 00:54:41,840
point that I have is what I've gone through. And if I can't barely touch on it, only during times
536
00:54:41,840 --> 00:54:46,960
when it's appropriate or beneficial to the client, I really feel like it's really doing a disservice
537
00:54:46,960 --> 00:54:50,560
to them because they don't know that I'm been there and that I can really relate to them.
538
00:54:51,200 --> 00:54:57,920
Right. Yeah. And it's like, you know, something that's like, you know, makes you unique in,
539
00:54:57,920 --> 00:55:03,600
you know, in your counseling style. And it's basically them asking you to suppress a part
540
00:55:03,600 --> 00:55:08,160
of yourself. And I don't think that's right. If we're asking our clients to be open and honest
541
00:55:08,160 --> 00:55:15,520
with us and to, you know, for us to be non-judgmental of them, I feel like it's only appropriate that
542
00:55:15,520 --> 00:55:24,400
we should be able to, you know, be ourselves. Yeah, exactly. So, yeah. So I mean, with that said,
543
00:55:25,440 --> 00:55:31,120
obviously we want to call on Oasis to, like we said, you know, just, just listen to the people
544
00:55:31,120 --> 00:55:35,280
who are out there in the trenches, out there doing boots on the ground, working with clients.
545
00:55:35,920 --> 00:55:41,840
And, you know, I would also call on, you know, Senator Gillibrand and Senator Chuck Schumer,
546
00:55:41,840 --> 00:55:49,840
Governor Kathy Huckle, you know, even, even SAMHSA, the Federal Department of Substance Abuse
547
00:55:49,840 --> 00:55:55,280
and Mental Health Services, I would say, you know, those, they need to work with states,
548
00:55:55,840 --> 00:56:01,120
state legislators and state, you know, policymakers to, to make it, you know, these,
549
00:56:01,120 --> 00:56:07,920
these problems don't only exist in New York state. Right. It's everywhere. It's everywhere. And it's
550
00:56:07,920 --> 00:56:12,320
only going to get worse. The opiate crisis is only getting worse. The fentanyl crisis is only
551
00:56:12,320 --> 00:56:18,560
getting worse. And until we really recognize the needs of not only the clients, but the needs of
552
00:56:18,560 --> 00:56:22,320
the addiction professionals who are out there doing the work, we're going to just continue to be in
553
00:56:22,320 --> 00:56:29,120
this, this state of panic, really. No, that's it. And you hit the nail on the head. And with the one
554
00:56:29,120 --> 00:56:34,640
point of, this is the one, one of two areas that really hasn't ever changed over time in the other
555
00:56:34,640 --> 00:56:40,320
school, right? Like, you need to acclimate to the individuals that we're providing the information to.
556
00:56:40,320 --> 00:56:45,120
We need to adapt. Right. That's the one thing that I was always taught when I was in college,
557
00:56:45,120 --> 00:56:50,720
going for my degree, which was the professor worded it perfectly. In this field, you have to
558
00:56:50,720 --> 00:56:57,200
be a chameleon. You have to be able to adapt and evolve and always keep your thumb on the pulse of
559
00:56:57,200 --> 00:57:02,640
the people that you're serving and of the pulse of the treatment community as treatment professional
560
00:57:02,640 --> 00:57:09,040
community as a whole, because there's always going to be new advancements, new modalities of treatment,
561
00:57:09,040 --> 00:57:14,880
et cetera, et cetera. But yet here we are still stuck in that cookie cutter approach. Right.
562
00:57:14,880 --> 00:57:19,840
The way we're offering things. And I think let's try to adapt a little bit. And we have in certain
563
00:57:19,840 --> 00:57:24,560
ways, right? We're moving kind of away from that abstinence approach a little bit to meet people
564
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where they are, so to speak. But I think there's more left to be done. And let's hope that these
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conversations that we've had today can help spur that change. Yeah, we can only hope.
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Well, I think that's about it for this episode. Next episode, we're going to be talking about,
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so this is going to be kind of a two-parter where this episode, you know, we're talking more about
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the clinical counseling aspect of the workforce retention. And the next episode, we want to get
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more into the peer side of things, because that is a very, very important piece of the addiction
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field. So yeah, any closing thoughts, Chris? Yeah. If anyone in the Western New York area
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struggling, you know, whether you're going through situations that life comes up and you're
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hurting with basic needs, if you're in recovery and you're struggling with that, we got you. If you
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are looking for any other services, please don't hesitate to reach out to us here at Creative
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00:58:22,720 --> 00:58:28,880
Restoration's INC. We'll provide peer support, case management, basic needs acquisition,
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00:58:29,520 --> 00:58:40,320
and pretty much anything else that we can help you with, okay? You can find us at www.creativrestorationINC.org,
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00:58:40,320 --> 00:58:53,600
or you can contact us at 716-405-4011, or at contactus at creativerestorationINC.org. And a big thank you
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again to all of the community businesses that are helping and that have helped with our initiatives
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00:59:00,960 --> 00:59:05,360
and drives that we have going on. I really appreciate you. And again, I want to leave the
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listeners with this one thought, and I always use this, and I've used it in a bunch of different
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interviews that I've done. If failure wasn't an option, what would we do? So let's tie that up
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in a bow. I'm going to say it one more time. Oasis, our local legislators, treatment providers,
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our community in general, if we knew that failure wasn't an option, how would we address this crisis?
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And I think that's how we need to start looking at things when it comes to the state of this field,
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basically. Yeah. Yeah. And I would also say too, if you know anybody who is in any kind of position
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of power, anybody who is a policymaker, send them this podcast. And also, if there's any topic that
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you would like us to touch on in future episodes, if you have any comments that you'd like to leave,
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00:59:58,400 --> 01:00:04,560
again, you can reach us at that email that Chris said, contact us at creativerestaurationsinc.org.
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Thank you guys so much for listening. Yeah, and we'll see you on the next episode.