Unlicensed software can be one of the biggest financial risks a company can be exposed to. If you have set up a software asset management solution, you may be gathering the raw data on unlicensed software. Explore Analytics can help you turn that data into insight: focusing your priorities on where the biggest financial risk is, in terms of dollar exposure to the business.
Are you wondering what % of your change requests are emergency changes? What % of your incidents are P1? What % of your SLAs are breached? We'll walk through how you can create this live, interactive report in a few clicks.
Executive management needs information to make sound decisions and to lead their organization, yet most managers lack access to such information.
Having the information is only the beginning; it's vital that the information will be presented in a way that is actionable, visually rich, and that answers the right questions.
Are you implementing a CMDB and defining business services, only to find that it's impossible to report on incidents, outages and changes by business service?
Come learn about breakthrough functionality in Explore Analytics that understands the hierarchical CMDB and can automatically roll up data to the business services level. Now, for the first time, you'll be able to get a full picture of what's going on in your environment from a Business Service perspective.
Join us for a webinar and learn how you can use Business Service Reporting to give stakeholders, business service owners, and executives true service-based reporting. There's no service management without business service visibility, so come see the one reporting tool that can truly report at the service level.
In an increasingly competitive business environment, the business wants to measure how your department is performing to support their priorities. Get ahead of your business -- look at your processes the same way executives, stakeholders, and customers do!
Learn how you can see problems in customer satisfaction, service availability, or service delivery in real time, and how you can make these insights actionable to turn problems into delighted management.
Get insights that move as fast as you do! In order for your organization to be agile, you need to have the ability to understand and respond to changes in your environment in real time. Live, actionable analytics provides the ability to move from reactive spreadsheets towards proactive decision-making. In this webinar, we will walk through some examples of how Explore Analytics' up-to-the-second, interactive reporting allows you to spot issues and take action immediately, as well as influencing the behavior of your team to improve their metrics without waiting for a monthly or quarterly meeting.
Learn how, with a few easy clicks, you can convert your reporting into true business service reporting. Rather than tracking incident, problem, or change KPI's and metrics at the CI level, roll your information up to up-stream business services.
Often the biggest challenge in reporting is combining data from multiple tables or data sources. Learn how Explore Analytics can make this easy for *any user* using an intuitive drag and drop interface, without requiring coding, scripting, or administrative intervention.
Close your Excel window now! There's a better way to run that report! Using Explore Analytics' advanced features you can get better reporting, live against your ServiceNow data and embedded in ServiceNow dashboards. Learn how to use calculations, multi-level pivots, and mash-ups, and deliver automated and intuitive reports without all that manual effort.
Explore Analytics has released a new IT Financial Management analytical application to work alongside ServiceNow. Leveraging the single system of record of ServiceNow, Explore Analytics provides a depth of information and reporting to give you more visibility and transparency to your costs.
Explore Analytics has created a pre-defined analytical application for IT Service Management. In minutes you can have our best-in-breed reporting engine answering key questions across your service management lifecycle, drawing on the data within the ServiceNow platform.