Digital World with Game Changers, Presented by SAP

Digital World with Game Changers, Presented by SAP
By Bonnie D. Graham
About this podcast
Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.brbr

Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our special series on the Digital World. We’ll explore the complete range from the user experience across a wealth of devices right through to how major industries are transforming or reinventing themselves in this Digital Age.brbr

Learn how you can become the savvy Leader who takes your company across the finish line as you look ahead to the next wave of business innovation. Digital World with Game Changers, presented by SAP, can be heard live Tuesdays on the VoiceAmerica Business Channel.
In this podcast

World

Bonnie D. Graham

Game Changers

Machine generated. There may be errors. Report errors to us.
Latest episodes
July 21, 2015
The buzz: Is faster ‘smarter”? You don’t need to be a statistician to access sophisticated analytics online and run them incredibly fast. But despite the powerful tools available to all companies, many organizations still spend too much time gathering data and too little analyzing and interpreting it. Will disseminating the tools to all company levels enable superior decisions? Is data quality still a challenge? Are your board’s requests for analytics giving them too many choices that slow them down? The experts speak. Derek Loranca, Aetna: “Any time scientists disagree, it's because we have insufficient data. Then we can agree on what kind of data to get; we get the data; and the data solves the problem…" (Neil deGrasse Tyson). Gil Gomez, IBM: “Your data is talking. Are you listening?” Timo Elliott, SAP: “Not everything that can be counted counts, and not everything that counts can be counted” (William Bruce Cameron). Join us for Does Simplifying Access to Data Make Us Smarter?
July 21, 2015
The buzz: Is faster ‘smarter”? You don’t need to be a statistician to access sophisticated analytics online and run them incredibly fast. But despite the powerful tools available to all companies, many organizations still spend too much time gathering data and too little analyzing and interpreting it. Will disseminating the tools to all company levels enable superior decisions? Is data quality still a challenge? Are your board’s requests for analytics giving them too many choices that slow them down? The experts speak. Derek Loranca, Aetna: “Any time scientists disagree, it's because we have insufficient data. Then we can agree on what kind of data to get; we get the data; and the data solves the problem…" (Neil deGrasse Tyson). Gil Gomez, IBM: “Your data is talking. Are you listening?” Timo Elliott, SAP: “Not everything that can be counted counts, and not everything that counts can be counted” (William Bruce Cameron). Join us for Does Simplifying Access to Data Make Us Smarter?
July 7, 2015
The buzz: Peek-a-boo. I see you! With information transparency fuelled by social aka human-created data, the collection and manipulation of our personal data by businesses is ubiquitous, and we’re not happy about it. The challenge is not with social networks, but with data collection policies of businesses that harvest and process data from these networks. What are the ethical and legal implications? Do we have a say? The experts speak. Tim Barker, DataSift: “Computing is not about computers any more. It is about living” (Nicholas Negroponte). Nora Boukadid, EY: “It is not the strongest of the species that survives, nor the most intelligent…It is the one that is most adaptable to change” (Leon Megginson). Roger Gorman, ProFinda: “To connect our collective wisdom and social capital, to change the world, is hindered often by data, policies and processes. If we can navigate this, it's time for data-driven serendipity.” Join us for Data Privacy and Protection in The Age of Transparency.
July 7, 2015
The buzz: Peek-a-boo. I see you! With information transparency fuelled by social aka human-created data, the collection and manipulation of our personal data by businesses is ubiquitous, and we’re not happy about it. The challenge is not with social networks, but with data collection policies of businesses that harvest and process data from these networks. What are the ethical and legal implications? Do we have a say? The experts speak. Tim Barker, DataSift: “Computing is not about computers any more. It is about living” (Nicholas Negroponte). Nora Boukadid, EY: “It is not the strongest of the species that survives, nor the most intelligent…It is the one that is most adaptable to change” (Leon Megginson). Roger Gorman, ProFinda: “To connect our collective wisdom and social capital, to change the world, is hindered often by data, policies and processes. If we can navigate this, it's time for data-driven serendipity.” Join us for Data Privacy and Protection in The Age of Transparency.
June 23, 2015
The buzz: Seriously. Social media is the real deal. How? It can help achieve and surpass your customer support goals. Who says? Key findings from a 1000-company research study. Reality? More service interactions are taking place over social channels. Best results: Integrate social media activity with customer engagement strategies. Ready? The experts speak: Brent Leary, CRM Essentials: “We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better” (J. Bezos). Joe Hughes, EY: “In any moment of decision, the best thing you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing” (T. Roosevelt). Reza Soudagar, SAP: “If you defer investing your time and energy until you see that you need to, chances are it will already be too late” (C. Christensen). Join us for Social Gets Serious: Customer Experience Management Tools.
June 23, 2015
The buzz: Seriously. Social media is the real deal. How? It can help achieve and surpass your customer support goals. Who says? Key findings from a 1000-company research study. Reality? More service interactions are taking place over social channels. Best results: Integrate social media activity with customer engagement strategies. Ready? The experts speak: Brent Leary, CRM Essentials: “We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better” (J. Bezos). Joe Hughes, EY: “In any moment of decision, the best thing you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing” (T. Roosevelt). Reza Soudagar, SAP: “If you defer investing your time and energy until you see that you need to, chances are it will already be too late” (C. Christensen). Join us for Social Gets Serious: Customer Experience Management Tools.
June 9, 2015
The buzz: Privacy. The fabled “360-degree customer insight” is within reach as Marketing enters an era of data science-driven insights. Brands can now understand customers like never before, via internal company data and human-created data from social media, mobile and wearable devices. But can your company build insights while protecting consumers’ privacy and gaining their trust? What should you do before rushing to the “art of the possible"? Can IoT and privacy co-exist? The experts speak. Eleanor Treharne-Jones, TRUSTe: “Privacy…shouldn't be the price we accept for just getting on the Internet” (Gary Kovacs). Sagi Leizerov, EY: “The answer to effective de-identification of personal information and minimizing privacy risk is not a clear black-and-white. It is rather a constantly morphing 50 shades of gray.” Tim Barker, DataSift: “The future is already here—it's just not very evenly distributed” (William Gibson). Join us for Consumer Privacy in the Era of Big, Human Data: Possible?
June 9, 2015
The buzz: Privacy. The fabled “360-degree customer insight” is within reach as Marketing enters an era of data science-driven insights. Brands can now understand customers like never before, via internal company data and human-created data from social media, mobile and wearable devices. But can your company build insights while protecting consumers’ privacy and gaining their trust? What should you do before rushing to the “art of the possible"? Can IoT and privacy co-exist? The experts speak. Eleanor Treharne-Jones, TRUSTe: “Privacy…shouldn't be the price we accept for just getting on the Internet” (Gary Kovacs). Sagi Leizerov, EY: “The answer to effective de-identification of personal information and minimizing privacy risk is not a clear black-and-white. It is rather a constantly morphing 50 shades of gray.” Tim Barker, DataSift: “The future is already here—it's just not very evenly distributed” (William Gibson). Join us for Consumer Privacy in the Era of Big, Human Data: Possible?
May 26, 2015
The buzz: Decentralizing. In the industrial age, businesses like railroads and electric power companies grew large because centralizing allowed them to deliver improved services to their markets. Now we’re seeing a paradigm shift fueled by technology-enabled de-centralization. Innovations like 3D printing, the Internet of Things, smart watches, mobile technology and Tesla’s standalone battery to power a home or office – all allow us to de-couple from businesses. These exciting – or scary – disruptions have vast implications for the future of your business. Are you ready? The experts speak. Frank Diana, TCS: “The challenge is to rehearse the future and prepare for a range of possibilities” (Fast Future Research). Gray Scott, Futurist: “Nothing comes unannounced, but many can miss the announcement” (Terence McKenna). Timo Elliott, SAP: “Status Quo is, you know, Latin for 'the mess we’re in'” (Ronald Reagan). Join us for Eating Disruption for Lunch: Digesting Decentralization.
May 26, 2015
The buzz: Decentralizing. In the industrial age, businesses like railroads and electric power companies grew large because centralizing allowed them to deliver improved services to their markets. Now we’re seeing a paradigm shift fueled by technology-enabled de-centralization. Innovations like 3D printing, the Internet of Things, smart watches, mobile technology and Tesla’s standalone battery to power a home or office – all allow us to de-couple from businesses. These exciting – or scary – disruptions have vast implications for the future of your business. Are you ready? The experts speak. Frank Diana, TCS: “The challenge is to rehearse the future and prepare for a range of possibilities” (Fast Future Research). Gray Scott, Futurist: “Nothing comes unannounced, but many can miss the announcement” (Terence McKenna). Timo Elliott, SAP: “Status Quo is, you know, Latin for 'the mess we’re in'” (Ronald Reagan). Join us for Eating Disruption for Lunch: Digesting Decentralization.