Software Process and Measurement Cast

By Thomas M. Cagley Jr

About this podcast   English    United States

SPaMCAST explores the varied world of software process improvement and measurement. The cast covers topics that deal with the challenges found in information technology organizations as they grow and evolve.
April 15, 2018
Software Process and Measurement Cast 490 features a return visit from Michael West.  Michael West is the author of Return On Process (ROP): Getting Real Performance Results from Process Improvement and Real Process Improvement Using the CMMI! [LINKS] Michael and I talked process improvement and how process improvement translates to the bottom line.  Mr West originally appeared on the SPaMCAST 308 [https://bit.ly/2ITlKsf] Michael’s bio: Michael West is a life-long practitioner and student of process improvement. He is the co-founder of Natural Systems Process Improvement (Natural SPI), a consultancy specializing in designing, developing, and deploying process systems that enable measurable business performance improvement gains. Mr. West’s process insights and innovations have helped many organizations in various sectors of the economy achieve real process and performance improvement. His process consulting clients include ATK, Autodesk, AVL, BAE, BB&T, Crane Aerospace, DCS, Deloitte, Sandia National Labs, Reliability First, and the US Navy. Mr. West frequently presents and speaks at industry conferences, and is the author of Real Process Improvement Using the CMMI (CRC Press, 2004) and Return On Process (ROP): Getting Real Performance Results from Process Improvement (CRC Press, 2013). Contact Michael at: Web: http://www.naturalspi.com/ Email: [email protected] Twitter: @ItsTheProcess Re-Read Saturday News In week five of the re-read of L. David Marquet’s Turn the Ship Around! (https://amzn.to/2qujXmL) we tackle chapters five and six.  These two chapters, titled Call to Action and Whatever They Tell Me To Do! continue to tell the stories that form the basis for Marquet’s leadership model. Current Installment: Week 5: Call to Action and Whatever they tell me to do! - https://bit.ly/2IXZugS Previous Installments:
April 8, 2018
SPaMCAST 489 features our essay titled, Lean: The Science and Art of a Gemba Walk Deciding on the purpose and scope of a Gemba walk is part science and part art. The part that is science is driven by measurement and observation of the organization’s value stream(s). The art is applied to decide where to look to begin with and in the empathy, you apply during the walk! Our second column features Jon Quigley who brings his Alpha and Omega of Product Development to the cast.  In this segment, we discuss agile development. Jon’s previous column considered agile culture. Listen to SPaMCAST 483 (https://bit.ly/2GHzI41).   Gene Hughson of Form Follows Function anchors the cast.  He discusses his great article, There is no right way (though there are plenty of wrong ones) (https://bit.ly/2EsNqlj) Gene suggests “After all, at the end of the day, if there were only one right way to design a system, would anyone need an architect?” Re-Read Saturday News In week four of the re-read of L. David Marquet’s Turn the Ship Around! we tackle Chapters three and four. These two chapters, titled Change of Course and Frustration, continue to build the basis for Marquet’s leadership model.  Buy a copy today and read along! http://amzn.to/2oGGOKV Current Installment:   Week 4: Change of Course and Frustration - https://bit.ly/2qbPzgK Previous Installments: Week 3:  Pain and Business as Usual - https://bit.ly/2qfd74g Week 2: Forward and Introduction - https://bit.ly/2H8K4Jg Week 1: Game Plan - https://bit.ly/2HgCdqW   Upcoming Webinars and ConferencesQAI Quest 2018The Three Amigo’s Role in AgileMay 21-25, 2018, San Antonio, Texas ISMA 15May 11 Rome, Italy Next SPaMCAST SPaMCAST 490 will feature the return of Michael West author of Return On Process (ROP): Getting Real Performance Results from Process Improvement and Real Process Improvement Using the CMMI!  Michael and I talked process improvement and how process improvement translates to the bottom line.  
April 1, 2018
SPaMCAST 488 features our interview with Prem Ranganath. Prem and I discussed why organizations need to focus on innovation and excellence.  The topic might sound trite; however, making innovation and excellence happen is hard. Prem provides examples and advice from the real world. Prem is responsible for developing and implementing a comprehensive quality strategy for product engineering covering people, process, tools and an enabling culture at Trilliant Networks.  Prem takes an intrapreneurial approach to empowering Trilliant’s customers by enabling lean, agile solution delivery and a culture of quality. He enjoys working with teams to solve problems using design thinking and experimentation. In 2017, Prem was the Capability Challenge champion and is a member of ASQ’s Influential Voices program. Company URL: www.trilliant.com   Linked-In: linkedin.com/in/premranganath Twitter: @pgranganath Re-Read Saturday News We continue the re-read of L. David Marquet’s Turn the Ship Around! This week we tackle Chapters one and two. The two chapters, titled Pain and Business as Usual, establish the foundation which positioned Marquet to build his management style. Chapters one and two are part of Part I. The book is broken into IV parts, which provide a macro change arc to drive the story. Current Installment:   Week 3:  Pain and Business as Usual Previous Installments: Week 2: Forward and Introduction Week 1: Game Plan Upcoming Webinars and Conferences QAI Quest 2018 The Three Amigo’s Role in Agile May 21-25, 2018, San Antonio, Texas ISMA 15 May 11 Rome, Italy I will also be at Agile West on June 7th (my birthday!) Next SPaMCAST SPaMCAST 489 will feature our essay titled, Lean: The Science and Art of a Gemba Walk Deciding on the purpose and scope of a Gemba walk is part science and part art. The part that is science is driven by measurement and observation of the organization’s value stream(s). The art is applied to decide where to look to begin with and in the empathy, you apply during the walk! We will also have installments from Jon Quigley and Gene Hughson.  
March 25, 2018
SPaMCAST opens with our essay, Don’t Shortcut Shu Ha Ri. Recently I have been thinking about just how rigorously practitioners need to follow processes, methods, and frameworks, and when it makes sense to tweak processes to fit the culture. Learn and practice first, then decide how to tweak agile, Scrum or any framework to your culture. The results will be better. Our second column will introduce a new column from Susan Parente titled, “I Am Not A Scrumdamentalist.”  Susan originally appeared on SPaMCAST 344 -- http://bit.ly/2GDl6Px  Note: The material provided by Susan Parente, is copyright of Susan Parente and may not be used without her specific consent.   Our final column in the SPaMCAST 487 features the Software Sensi, Kim Pries.  In this column, Kim talks about what works and does not work. (I had originally scheduled Jon Quigley this week, however, I took the wrong hard drive on the road this week). Re-Read Saturday News This week we explore the forward and the introduction of L. David Marquet’s Turn the Ship Around! In one fell swoop, we take care of all of the pages numbered in italics.  The introduction adds some extra context to how Marquet’s leadership style and theories evolved. Current Installment:   Week 2: Forward and Introduction Previous Installment: Week 1: Game Plan Upcoming Webinars and Conferences QAI Quest 2018 The Three Amigo’s Role in Agile May 21-25, 2018, San Antonio, Texas ISMA 15 May 11 Rome, Italy I will also be at Agile West on June 7th (my birthday!) Next SPaMCAST SPaMCAST 488 will feature our interview with Prem Ranganath. Prem and I discussed why organizations need to focus on innovation and excellence.  The topic might sound trite; however, making innovation and excellence happen is hard. Prem provides examples and advice from the real world.
March 18, 2018
SPaMCAST 486 features our interview with Daniel S. Vacanti.  Mr. Vacanti is the author of Actionable Agile Metrics for Predictability: An Introduction.  We discussed the concepts in the book, answered a question from Steven Adams, and talked about his new book.  It was great to talk about a book with the author after the re-read. Daniel Vacanti’s Bio: Daniel Vacanti is a 20-plus year software industry veteran who has spent most of his career focusing on Lean and Agile practices.  In 2007, he helped to develop the Kanban Method for knowledge work and managed the world’s first project implementation of Kanban that year.  He has been conducting Lean-Agile training, coaching, and consulting ever since. In 2011 he founded ActionableAgileTM (previously Corporate Kanban) which provides industry-leading predictive analytics tools and services organizations that utilize Lean-Agile practices.  In 2015 he published his book, “Actionable Agile Metrics for Predictability”, which is the definitive guide to flow-based metrics and analytics. Daniel holds an M.B.A. and regularly teaches a class on lean principles for software management at the University of California Berkeley. Contact Information: Twitter:  @danvacanti LinkedIn:  https://www.linkedin.com/in/danielvacanti/ Mail: [email protected] Web: https://www.actionableagile.com/   Re-Read Saturday News We will begin the full-scale re-read of L. David Marquet’s Turn the Ship Around! next week and I am stoked. Buy your copy and listen to the interview I did with Mr. Marquet (SPaMCAST 202) to get involved in the re-read.  I am going to lead the re-read from my 2012 (7th printing) copy.  The book has 29 chapters, not including the forward, a cast of characters, index, afterword, and a glossary. The book is an easy read because Marquet is such an excellent communicator.  My intent is to knock out the preface material next week and then begin delivering 2 chapters per week. If my estimating ability holds true, we will complete our re-read in 18 weeks. I expect to miss two weeks due to travel.
March 11, 2018
SPaMCAST 485 features essay titled “A Simple Checklist for Choosing a Mentor.” Everyone needs a mentor, but they are hard to find, and even when you find someone willing they might not be the right person!  Enter: a checklist! Blog entries (in case you would rather read the entries) in our recent coaching/mentor theme include: A Mentor or Coach: Which Do You Need? A Checklist A Simple Checklist for Choosing a Mentor Attributes of a Good Mentor Coaching versus Mentoring In the second spot this week, Jeremy Berriault will bring his QA Corner to the cast. We will discuss trusting your team. Trust is a huge deal, and unless it goes both ways it is not really trust.  FYI - Jeremy has recently moved the QA Corner to https://qacorner.blog/ Rounding out the cast, Kim Pries, the Software Sensei will return with the second part of his essay titled “Muddling Through.” The essay is based on the article, “The Science of “Muddling Through” by Charles E. Lindblom.  The article was originally published in 1959, but it still has an important message that resonates now.  Part One was originally published in SPaMCAST 477 http://bit.ly/2IiGoCw   Re-Read Saturday News Before we wrap up our re-read of Daniel S. Vacanti’s Actionable Agile Metrics for Predictability: An Introduction (buy a copy today) remember that we will begin our re-read of Turn the Ship Around by L. David Marquet next week!  Buy your copy and listen to the interview I did with Mr. Marquet (SPaMCAST 202). If you want to get ahead, the book after that will be The Checklist Manifesto by Atul Gawande (I recently bought a copy and want to share what I have gotten out of it). Now on with the main attraction! This week we conclude our re-read of Daniel S. Vacanti’s Actionable Agile Metrics for Predictability: An Introduction (buy a copy today). Over the past 18 weeks we have explored the power of a few metrics to help teams deliver value.  None of the books we have explored in the re-read series are simple, one-idea books. The complexity of these books are the reason they are important, but also make it difficult to boil any of them down into a few words. If pressed for a one line summary for this book, it is that every team or organization should use data to pursue continuous improvement. Previous InstallmentsIntroduction and Game Plan Week 2: Flow, Flow Metrics, and Predictability Week 3: The Basics of Flow Metrics Week 4: An Introduction to Little’s Law Week 5: Introduction to CFDs Week 6: Workflow Metrics and CFDs Week 7: Flow Metrics and CFSs Week 8: Conservation of Flow, Part I Week 9: Conservation of Flow, Part II Week 10: Flow Debt Week 11: Introduction to Cycle Time Scatterplots Week 12: Cycle Time Histograms Week 13: Interpreting Cycle Time Scatterplots Week 14: Service Level Agreements Week 15: Pull Policies Week 16: Introduction to Forecasting Week 17: Monte Carlo Method Introduction Week 18: Getting Started Week 19: Conclusion Upcoming Webinars and Conferences Using Size to Drive Testing in AgileTom Cagley & Associates and Sealights WebinarTue, Mar 13, 2018 11:00 AM - 11:45 AM EDThttp://bit.ly/2CdBQZX QAI Quest 2018The Three Amigo’s Role in AgileMay 21-25, 2018,San Antonio, TexasISMA 15May 11Rome, ItalyI will also be at Agile West on June 7th (my birthday!) Next SPaMCASTSPaMCAST 486 will feature our interview with Daniel S. Vacanti.  Mr. Vacanti is the author of Actionable Agile Metrics for Predictability: An Introduction.  We discussed the concepts in the book, answered a question from Steven Adams, and talked about his new book.  It was great to talk about a book after a re-read with the author!
March 4, 2018
SPaMCAST 484 features our interview with Andriy Bas of UPTech.  Andriy and his partner have created a firm that has truly embraced the ideas of agile, Teal and holacracy to create a highly productive, collaborative and safe workspace. We discussed the impact of the environment on satisfaction, quality, and productivity.  We also discussed whether or not this type of approach works for all people. Andriy Bass an entrepreneur, programmer, reader and marathon runner. Andriy is a co-founder and Team Lead of the IT-company UPTech. The company is known for their unique culture - radical transparency, horizontal hierarchy, self-management. Andriy believes that healthy culture and teamwork is the foundation for any successful business and that the best client service starts with taking care of your team. The true creativity and human potential can also be fully unleashed only in the autonomous self-managed environment. Links: My twitter: https://twitter.com/bass_andriy My facebook: https://www.facebook.com/bass.andriy UPTech website: https://uptech.team/ Resources where visitors can learn more about Teal: http://www.reinventingorganizations.com/ Our company blog where we shared some of the practices: http://blog.uptech.team/ Re-Read Saturday News The Oscars are being announced March 4, 2018. At some point in the process, someone will call for the envelope and boom: the big reveal. So in the spirit of the moment, we have our next book for the Re-read Saturday. We will begin re-reading Turn the Ship Around by L. David Marquet in two weeks (buy your copy today). I have interviewed Mr. Marquet twice for the podcast; I have gotten a ton from his books and the interviews, so I am pumped. I also want to announce the book after that, The Checklist Manifesto by Atul Gawande (I recently bought a copy and want to share what I have gotten out of it). Now on with the main attraction!
Feb. 25, 2018
SPaMCAST 483 will feature our essay on measuring the value delivered by agile. The essay begins: “Organizations and teams come to agile—for that matter, any concept, framework or technique—for a wide variety of reasons.  Even if we are just the keeping up with the neighbors, we need feedback to know if we have met our goal.  We need feedback because—to quote Paul Gibbons, author of The Science of Successful Organizational Change (Re-read Saturday)—“we confuse what we think ought to work” with what does work (quote from SPaMCAST 480).” Four Agile Value Entries: Does Agile Deliver Measurable Value? Measuring the Value of Agile Does Agile Deliver Value? You Can Prove it! Measuring The Impact of Change: An Example Our second column features Steve Tendon who brings his Tame The Flow: Hyper-Productive Knowledge-Work Performance, The TameFlow Approach and Its Application to Scrum and Kanban  (buy a copy here) to the cast.  Today we complete our discussion of Chapter 21.  We have spent extra time on chapters 20 and 21 to get to the heart of the important concepts in these chapters. In our final column, Jon Quigley brings his Alpha and Omega of Product Development column to the cast.  In this segment, we discuss Agile Culture.  Agile is often crippled when organizations don’t spend the time and effort needed to adopt a culture and mindset that incents innovation and productivity. Re-Read Saturday News This week we are taking a break to remind you to vote in the poll to pick the next book!  Many Bothans died to bring us this poll (Star Wars reference in case you missed the movie)! We will be back next week in full force! [polldaddy poll=9941343] Previous Installments Introduction and Game Plan Week 2: Flow, Flow Metrics, and Predictability Week 3: The Basics of Flow Metrics Week 4: An Introduction to Little’s Law Week 5: Introduction to CFDs Week 6: Workflow Metrics and CFDs Week 7: Flow Metrics and CFSs Week 8: Conservation of Flow, Part I Week 9: Conservation of Flow, Part II Week 10: Flow Debt Week 11: Introduction to Cycle Time Scatterplots Week 12: Cycle Time Histograms Week 13: Interpreting Cycle Time Scatterplots Week 14: Service Level Agreements Week 15: Pull Policies Week 16: Introduction to Forecasting Week 17: Monte Carlo Method Introduction   Dead Tree Book https://www.amazon.com/gp/product/098643633X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=098643633X&linkCode=as2&tag=softprocandme-20&linkId=3488b22252fbe0c99b33ea226f9dcdf5 Kindle https://www.amazon.com/gp/product/B013ZQ5TUQ/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B013ZQ5TUQ&linkCode=as2&tag=softprocandme-20&linkId=f5bdfb462b1cb570344bba7dff6e3c37 Get your copy and begin reading (or re-reading)!   Upcoming Webinars and Conferences Using Size to Drive Testing in Agile Tom Cagley & Associates and Sealights Webinar Tue, Mar 13, 2018 11:00 AM - 11:45 AM EDT http://bit.ly/2CdBQZX QAI Quest 2018 The Three Amigo’s Role in Agile May 21-25, 2018, San Antonio, Texas ISMA 15 May 11 Rome, Italy I will also be at Agile West.  More information next week! Next SPaMCAST SPaMCAST 484 will our interview with Andriy  Bas of UPTech.  Andriy and his partner have created a firm that has truly embraced the ideas of agile and holacracy to create a highly productive, collaborative and safe environment.
Feb. 18, 2018
Software Process and Measurement Cast 482 features our interview with Natalie Warnert.  We talked about diversity of voice, thoughts and ideas and Women in Agile.  Developing ideas and solving problems is reason for software development, project management, process improvement, business systems analysis -- just about everything in life is about solving problems.  Diversity helps us to generate better ideas and decisions.   Bio Natalie Warnert is the primary founder of the Women in Agile initiative, which enables, empowers, and expands the distribution of new and diverse ideas in the agile and technology communities worldwide. She is a frequent speaker on business and agile topics including product strategy, user experience, and emotional intelligence. Her strategy focuses on actions you can implement tomorrow for immediate impact that track toward longer-term vision and outcomes. Natalie also brings unparalleled humor to all her engagements (or so she thinks). Natalie is passionate about guiding companies as they design, execute, and support their approach to cultural change as a Principal Agile Consultant at CA Technologies. Her vast thought leadership experience is recognized by her numerous keynotes, podcasts, and publications. Natalie has earned various degrees and certifications over the past decade including her Master of Arts in Organizational Leadership, SAFe Program Consultant, Certified Scrum Professional, and Six Sigma Yellow Belt. For more of Natalie’s work please visit www.nataliewarnert.com Re-Read Saturday News This week we tackled Chapter 15 of Actionable Agile Metrics for Predictability: An Introduction by Daniel S. Vacanti. Chapter 15 is titled Monte Carlo Method Introduction.   Remember to buy your copy today and read along, and we will be back next week! What is next? Vote in the poll to pick the next book!   Vote for two books! [polldaddy poll=9941343]   Previous Installments Introduction and Game Plan Week 2: Flow, Flow Metrics, and Predictability Week 3: The Basics of Flow Metrics Week 4: An Introduction to Little’s Law Week 5: Introduction to CFDs Week 6: Workflow Metrics and CFDs Week 7: Flow Metrics and CFSs Week 8: Conservation of Flow, Part I Week 9: Conservation of Flow, Part II Week 10: Flow Debt Week 11: Introduction to Cycle Time Scatterplots Week 12: Cycle Time Histograms Week 13: Interpreting Cycle Time Scatterplots Week 14: Service Level Agreements Week 15: Pull Policies Week 16: Introduction to Forecasting Week 17: Monte Carlo Method Introduction   Dead Tree Book https://www.amazon.com/gp/product/098643633X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=098643633X&linkCode=as2&tag=softprocandme-20&linkId=3488b22252fbe0c99b33ea226f9dcdf5 Kindle https://www.amazon.com/gp/product/B013ZQ5TUQ/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B013ZQ5TUQ&linkCode=as2&tag=softprocandme-20&linkId=f5bdfb462b1cb570344bba7dff6e3c37 Get your copy and begin reading (or re-reading)! Upcoming Webinars and Conferences Using Size to Drive Testing in Agile Tom Cagley & Associates and Sealights Webinar Tue, Mar 13, 2018 11:00 AM - 11:45 AM EDT http://bit.ly/2CdBQZX QAI Quest 2018 The Three Amigo’s Role in Agile May 21-25, 2018, San Antonio, Texas ISMA 15 May 11 Rome, Italy I will also be at Agile West.  More information next week! Next SPaMCAST SPaMCAT 483 will feature our essay on measuring the value delivered by agile. We also have columns from Steve Tendon and Jon Quigley.
Feb. 11, 2018
SPaMCAST 481 will feature our essay on the Life Cycle of A User Story.  A user story - a brief, simple requirement statement from the user’s perspective - tends to follow a loose life cycle.  That life often begins even before the word ‘user story’ gets mentioned and typically by people that don’t understand (or care to understand) the concept of a user story. We zoom in from 40,000 ft down to user stories in 500 or so words!   Read other entries on user stories by following this link: https://tcagley.wordpress.com/?s=user+story The second column this week is from Kim Pries, the Software Sensei, Kim discusses using the Extended Backus-Naur Form as a tool to extract information out of nebulous text. Last but not least, Jeremy Berriault brings his QA Corner to the cast.  In this entry, Jeremy discusses why QAs/testers should be given space to manage their own workflow. Jeremy has recently moved the QA Corner to https://qacorner.blog/ Re-Read Saturday News This week we tackled Chapter 14 of Actionable Agile Metrics for Predictability: An Introduction by Daniel S. Vacanti. Chapter 14 is titled Introduction to Forecasting.  Predictability and forecasting are intimately related! Remember to buy your copy today and read along, and we will be back next week! One note: we are on Chapter 14 today out of 17. So, after today, we have approximately four more weeks. As a result, we will have to choose another book in the next couple of weeks.  I have received some suggestions, and I have also asked the interviewees that appeared in the Software Process and Measurement Podcast in 2017 which was the most impactful book they have read. I would also like your input. What do you suggest that we read next?   Previous Installments Introduction and Game Plan Week 2: Flow, Flow Metrics, and Predictability Week 3: The Basics of Flow Metrics Week 4: An Introduction to Little’s Law Week 5: Introduction to CFDs Week 6: Workflow Metrics and CFDs Week 7: Flow Metrics and CFSs Week 8: Conservation of Flow, Part I Week 9: Conservation of Flow, Part II Week 10: Flow Debt Week 11: Introduction to Cycle Time Scatterplots Week 12: Cycle Time Histograms Week 13: Interpreting Cycle Time Scatterplots Week 14: Service Level Agreements Week 15: Pull Policies Week 16: Introduction to Forecasting Dead Tree Book https://www.amazon.com/gp/product/098643633X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=098643633X&linkCode=as2&tag=softprocandme-20&linkId=3488b22252fbe0c99b33ea226f9dcdf5 Kindle https://www.amazon.com/gp/product/B013ZQ5TUQ/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B013ZQ5TUQ&linkCode=as2&tag=softprocandme-20&linkId=f5bdfb462b1cb570344bba7dff6e3c37 Get your copy and begin reading (or re-reading)! Upcoming Webinars Using Size to Drive Testing in Agile Tom Cagley & Associates and Sealights Webinar Tue, Mar 13, 2018 11:00 AM - 11:45 AM EDT Link to register will come soon! I will also be at QAI Quest, ISMA 15 and Agile West.  More information next week! Next SPaMCAST In the Software Process and Measurement Cast 482 we will feature our interview with Natalie Warnet.  We talked about the diversity of voice, thoughts and ideas and Women in Agile.  

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