Your Law Firm - Lee Rosen of Rosen Institute

By Rosen Institute

About this podcast   English    United States

Law practice management, marketing, technology and finance from Lee Rosen - helping lawyers get more clients, increase revenues and boost law firm productivity with systems, technology, and communication.
April 19, 2018
Whenever I browse the web from this Airbnb in Bangkok, a message from the internet provider pops up. Apparently my landlord isn’t paying his bills on time. Unfortunately, his current financial situation may impact his future financial situation. The same could happen to you. One day during our first week here, the Internet shut off for four hours. The owner paid the bill and the service was restored a short while later, but the interruption was disconcerting. I suppose his bill-paying habits are irrelevant to our stay in his apartment, but this message popping up on my screen makes me wonder about his financial stability. Listen in Browser | Listen on YouTube | Download MP3 | Subscribe in iTunes
April 12, 2018
Hotels, like law firms, make promises to their prospective clients. Those promises aren’t always articulated. Often, they’re implicit. It wasn’t until the first time I checked into a hotel room without a window that it occurred to me that “windows” were optional. Your clients probably have their own beliefs about what’s included in their representation, whether or not you say it. Listen in Browser | Listen on YouTube | Download MP3 | Subscribe in iTunes
April 5, 2018
The first time we outsourced our bookkeeping, we hired a woman in Texas. She explained that our books were a mess and promised to “clean them up.” We knew our books were messy before we hired her, but it was manageable. Our doors were open, payroll was processed smoothly, and the bills were being paid. Let’s face it. Accounting is made-up nonsense. It’s arbitrary, random, and often illogical. But we have to do it. I had to get the bookkeeping done or face the consequences, so I pushed on with the wacky Texas bookkeeper and hoped for the best. Listen in Browser | Listen on YouTube | Download MP3 | Subscribe in iTunes
March 29, 2018
Nobody wants the slow fix. We want the magic bullet. We want the secret. We want to get-rich-quick. I always wanted to get rich quick. I still like the idea. I also want to lose 20 pounds by next month, read five times faster in five days, get the girl, and go all night long without losing my erection. Buy the search engine optimization, the leads, the landing pages, the new website, the review management software, and the online efficiency webinar. But be careful not to spend five years trying to get rich quick and end up with nothing when you could spend those five years getting rich slowly and end up with actual money in the bank. Listen in Browser | Listen on YouTube | Download MP3 | Subscribe in iTunes
March 22, 2018
Every one of us has had a moment when we realized all the time we spent in negotiations was wasted. In retrospect, it should have been clear at the time. “There was never going to be an agreement,” we say to ourselves. “That person was impossible.” “Know when to hold ‘em, know when to fold ‘em, know when to walk away, and know when to run.” That’s from Kenny Rogers’ “The Gambler.” Go watch the video. It’s awesome. How do country musicians know so much? I don’t even like country music, but the songs are filled with lessons. But they aren’t the only source of wisdom. Listen in Browser | Listen on YouTube | Download MP3 | Subscribe in iTunes
March 15, 2018
Tourists in India feel like dollar signs. Touts crowd around, shouting above the street noise, imploring tourists to buy whatever they’re selling. Feeling like a dollar sign is never a good thing. Tourists don’t like it. They feel less like humans and more like objects. As buyers, we turn into non-buyers quickly when the pressure cranks up. Listen in Browser | Listen on YouTube | Download MP3 | Subscribe in iTunes
March 8, 2018
In retrospect, outsourcing worked out pretty well for my law firm. Of course, it would have been much easier if I had known what I was doing at the time (which is why we recently created a course on outsourcing – so you can do it without all my challenges). When I started my firm, I had no idea how hard it would be to get employees to do what I needed. Getting results from other humans is difficult. It will never be easy. As the leader of your business, your goal is to get work done through others. You’ll have to go down one of three paths with your team… Listen in Browser | Listen on YouTube | Download MP3 | Subscribe in iTunes
March 1, 2018
There are lots of differences between us lawyers. We’re each unique in our own way. We have different strengths and weaknesses. We have a broad range of interests. We spend our time differently. We’re a diverse bunch of folks. But we’re a lot alike, too. We have many things in common, like education, that create a lot of similarities. But we also have some (counterproductive) things in common that hurt our practices, reduce our income, and make us unhappy. After working in the legal field for three decades, here are some things I’ve noticed about lawyers. Listen in Browser | Listen on YouTube | Download MP3 | Subscribe in iTunes
Feb. 22, 2018
Marketing is important. Having a plan is essential. Sticking to that plan can make the difference between success and failure. But plans get complicated. Complexity is the enemy of execution and the cause of much of our procrastination. When things become challenging, we put them on the back burner. If you execute this plan, you’ll build your practice. It’ll grow steadily. It’ll become more profitable.
Feb. 15, 2018
Running a law firm means hard days, long nights, and unexpected bursts of adrenalin and cortisol. Sleep is often elusive. We took our first big vacation after the practice turned four years old. Prior to that, our trips had all been work-related and typically involved networking at an American Bar Association meeting. I suggest you take a few minutes today to schedule a vacation.

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