UX Podcast

UX Podcast
By Per Axbom & James Royal-Lawson
About this podcast
UX Podcast is for those who are passionate about balancing business, technology and people within the realm of digital media. Moving the conversation beyond the traditional realm of User Experience. Hosted by Per Axbom & James Royal-Lawson every other Friday from Stockholm, Sweden.
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Latest episodes
Jan. 18, 2018
Episode 176 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is A 100 Year View of User Experience by Jakob Nielsen. “For all practical purposes, the growth in UX is still to come. I’m predicting that we’ll be 100 million UX professionals in the world by 2050. This corresponds to 1% of the world’s population.” Our second article is Five user research rules of thumb by Leisa Reichelt. “Over years of experience you begin to collect ways of working and talking about how you work that accrete into rules of thumb.” (Listening time: 38 minutes) References: Article 1: A 100-Year View of User Experience By Jakob Nielsen Episode 23: James & Per find their breakpoint UX Sverige (Facebook group, Swedish) Article 2: Five user research rules of thumb By Leisa Reichelt Episode 96: James & Per give microfeedback SaveSave SaveSave The post #176 The insane growth of UX appeared first on UX Podcast.
Jan. 4, 2018
We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be human. We talk to Alastair about human centred design. How to use your senses and perception and take in the world around you. “If you reduce humans to only being users then you can remove large swathes of what it is to be human… the world of what it is to be human is vast and that we really need to properly consider our humanity” (Listening time: 33 minutes) References: Alastair’s website: Sensory UX Journey Number 6 – extra interview with Alastair from EuroIA 2017 Episode 105: Sensory experiences with Alastair Somerville Walking Through Information – Alastair’s slidedeck from his EuroIA workshop White Christmas – Episode of Black Mirror The City & the City The post #175 Human centred design with Alastair Somerville appeared first on UX Podcast.
Dec. 21, 2017
UX Podcast Panel game. Inspired by the legendary panel game devised by Ian Messiter we bring you a UX Podcast Christmas Special. We try to speak uninterrupted for 60 seconds about a given UX related subject. Chaired by Jonas Söderström our panel includes James Royal-Lawson, Per Axbom, Jane Ruffino and Lena Furberg.  Jonas is the grandfather of usability here in Sweden and the author of Stupid Bloody System. Jane is a UX-minded communications consultant and recovering archaeologist. Lena is a language consultant and part of the team behind the accessibility tool Funkify. Who will be crowned the winner of the 1st UX Podcast Panel game? (Listening time: 47 minutes) Subjects: Intranets I remember Hamburger menus, yummy Prototyping I miss multimedia I wish Apple had not discontinued the round mouse Why elevators have the worst interfaces How I taught Donald Norman how to spell “affordances” Why I always conduct UX research in a tuxedo How the victorious skeumorphic uprising will crush the tyranny of flat design. The mean developers tricked me into trying to order “devops” at the Turkish restaurant. I swear, you honour, it was the voice UI of the self-driving car that made me crash the jeweller’s store window Why I always hand-wring my wire-frames from old surplus Soviet barbed wire. References: Just a minute (BBC) På minuten (SR) Episode 145: Complexity with Jonas Söderström Episode 32 : Stupid bloody system with Jonas Funkify disability plugin for Chrome The post #174 UX Panel game – without hesitation, repetition or deviation appeared first on UX Podcast.
Dec. 7, 2017
Alissa Briggs has mastered design leadership. We talked to her during EuroIA in Stockholm where she had held a presentation entitled Race to the Top: Building Skyscrapers & Design Teams that Soar.  In this interview Alissa shares her experiences of – and processes for – running, building and managing a design team. Amongst the things we learn from Alissa are – how important it is to create a shared vision, the usefulness of job ladders and evaluating your team, not being scared about people moving on, having contingency plans, and on-boarding new team members. (Listening time: 35 minutes) References: Alissa’s website Alissa’s slide deck from EuroIA 2017 in Stockholm The new hire blueprint: how to succeed at your new design job by Alissa The not so dark art of design leadership by Alissa Cover art by Peter Vermaercke The post #173 Building a team with Alissa Briggs appeared first on UX Podcast.
Nov. 23, 2017
After over 6 years, UX Podcast is re-branding. Updating or changing your brand doesn’t happen in a vacuum, it impacts everything, including the user experience – but that impact is, in our experience, often overlooked or underplayed. We talk to Jon Bergsman, founder of WDW Creative who have been working with us and our new brand, about the branding process and it’s similarity to other UX design process. We talk about the importance of branding for corporate culture and how branding has  changed during the past ten years – or hasn’t. “Good design is good design” says Jon but at the same time, design is never done. How much effort should we put into listening to feedback after a branding change and tweak your branding over time? Towards the end of the show we give you a taste of our new look and finish with a first listen to our new theme music, created by Gabe Medina. (Listening time: 40 minutes) References: WDW Creative Experience Design: The next evolution of brand development Fraktsedel (Swedish), Waybill (English) and cover note. The evolution of the Coca-cola logo Every Doctor Who Opening 1963-2013 Original UX Podcast logo with the vinyl LP and microphone New UX Podcast logo with the opened armed androgynous UX person The post #172 Re-branding with Jon Bergsman appeared first on UX Podcast.
Nov. 9, 2017
IA, IxD, SEO – all of these and more come under the canopy of UX. “I don’t think any of us can truly call ourselves UX designers, although that’s a very convenient title” said Eric Reiss towards the beginning of our conversation. The environment we work in and the way in which we communicate what we do creates a constant struggle. We need to survive being UX-ers. Our conversation with Eric is filled with insightful reflection and advice on how we can be better designers and survive to design another day. We talk about reducing negative reactions, grouping interactions as part of architect experiences, designer ethics and The Copenhagen Letter. We discuss the need to reflect; to slow down. Eric even tells us to take responsibility communicating in a coherent manner and to stop saying “it depends”. (Listening time 35 minutes) References: Usable usability by Eric Reiss From the Gospel of John: Marriage at Cana Stephanie Akkaoui-Hughes keynote presentation from EuroIA 2017 Eric’s quadrants for grouping interactions. The Copenhagen Letter – sign it! The Volvo 3-point safety belt Episode 170: Discovery with Dan Brown Chant d’Automne by Charles Baudelaire translated in September 1961 by Robert Lowell Episode 120: Product management and UX with Melissa Perri Cover art by Peter Vermaercke   The post #171 Surviving UX with Eric Reiss appeared first on UX Podcast.
Oct. 26, 2017
We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the discovery phase or perhaps as Dan suggests the discovery mindset. Not too fast and not too slow. “The more we work on hard design problems, the more we need to take the time to work on those problems” says Dan. We need to be assertive and say what we need in order to do the work we need to do. What should the output of a discovery phase? When have we thought and discovered enough? What do we deliver? (Listening time: 31 minutes) Episode #170 Discovery with @brownorama https://t.co/tzHQkRvYlN #ux #euroia17 — UX Podcast (@uxpodcast) October 27, 2017   References: Dan’s Medium page Dan’s page on Eightshapes Practical Design Discovery – A Book Apart Design sprints – Google ventures What is the double diamond? Dan will be at UXLx 2018 in Lisbon Cover art by Peter Vermaercke The post #170 Discovery with Dan Brown appeared first on UX Podcast.
Oct. 12, 2017
We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you. We reflect with Donna about how information architecture has changed through the years, going on a journey from structure and search to UX before falling into engagement and usability. Information projects of today are more complex than ever before, but we’re also getting better at doing them. (Listening time: 30 minutes) References: Donna Spencer‘s website Category theory Practical guide to information architecture (2nd edition) Episode 145: Complexity with Jonas Söderström Featured image by Gary Barber cropped to 1:1 (CC BY-ND 2.0) Today is @intlpodcastday and we are having the @uxpodcast team interviewing @maadonna #euroia17 pic.twitter.com/Ncxn9JHRMb — EuroIA #euroia17 (@euroia) September 30, 2017 The post #169 Reintroduction to Information Architecture with Donna Spencer appeared first on UX Podcast.
Sept. 28, 2017
2 years since Tom’s book Articulating Design Decisions was released we catch up with him again and ask what he’s learnt – is there anything he would now do differently? What have readers of the book found challenging? We explore the boundary of persuasion and manipulation in relation to communicating and articulating our designs and touch on the additional challenge of remote teams and stakeholders. Episode #168: Articulating more design decisions with @tomgreever and guest co-host @letterpress_se https://t.co/RJekMIZyTb #ux #podcast — UX Podcast (@uxpodcast) September 29, 2017 (Listening time: 35 minutes) References: Episode 119: Articulating design decisions with Tom Greever Transcript for Episode 119 Tom’s website and blog Link Articulating Design Decisions on O’Reilly and the video series Articulating Design Decisions slideshare presentation The post #168 Articulating more design decisions with Tom Greever appeared first on UX Podcast.
Sept. 14, 2017
Episode 167 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Questions To Ask As A New Designer On The Team by Jason Cashdollar. “I couldn’t wait to start the project. It seemed like a textbook design problem. ‘Reduce confusion and friction for people signing up for your product.’ Got it. When I met with the team I expected them to be blown away by my designs. Instead I had run to the finish line of the wrong race.” The second article we discuss is “As a user” needs to stop by Janet Taylor. “When user stories really shine, they tell a story about the person using your product. The person becomes the hero. You’re just there to create the conditions for her to achieve her real-life goals.” Our third article is The Customer Delight Playbook by Sujan Patel. “If you’re not resolving most problems at first contact, you’re not delivering the service you should be, and you’re probably not delighting your customers.” (Listening time: 30 minutes) Episode 167: As a user… A #linkshow featuring articles by @cshdllr @janetktaylor & @sujanpatel https://t.co/tyk5zXppIu #ux #podcast — UX Podcast (@uxpodcast) September 15, 2017 References: Article 1: Questions To Ask As A New Designer On The Team by Jason Cashdollar Everyday Empathy by Erika Hall Article 2: “As a user” needs to stop by Janet Taylor UX Brutalism Article 3: The Customer Delight Playbook by Sujan Patel Episode 62: James & Per are delightful Episode 153: Ruthless prioritisation Cover art: Chain links by Howard Lake (CC BY-SA 2.0) Cropped to 1:1 The post #167 As a user… appeared first on UX Podcast.