Listen Score
LS 32
Global Rank
TOP 5%

ABOUT THIS PODCAST 🔗

Update frequency:
biweekly
Average audio length:
38 minutes
Guest interviews
English
United States
127 episodes
since Oct. 12, 2023
episodic

LATEST EPISODE 🔗

“Great job” is easy to say, and it’s also easy to forget. When the holiday rush hits and your team is carrying stress, tight labor, tight margins, and higher-than-ever guest expectations, generic praise won’t change performance or culture. I’m kicking off a coaching skill series for restaurant lead…

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PREVIOUS EPISODES

Non-alcoholic drinks stopped being a “nice to have” and started becoming a measurable profit lever. We sit down again with Dana Bonelli to pressure-test what’s changed since 2024, what’s accelerating right now, and what restaurant operators should do next if they want their beverage program to keep…
I didn’t plan to get emotional talking about sobriety, but one question on a recent guest interview hit me right in the chest: what was the hardest part about deciding to stop drinking? Five years later, my answer is clear. It wasn’t the alcohol itself. It was grieving the life I’d built around it,…
The quickest way to weaken a restaurant isn’t a bad week of sales, it’s the quiet decision to tolerate what you know needs to change. We start with a real quarterly planning story where an owner does something rare: he names the negativity; eye rolls, and the “why it won’t work” energy he’s been al…
Turnover after the holidays can feel like a punch to the gut, especially when it hits key leaders and you’re already tired from the busiest shifts of the year. We step back and look at the real issue most restaurant operators miss: hiring without a clear, measurable definition of what “the right pe…
Running multiple restaurants can turn you into a full-time decision machine, answering everyone’s questions while your own focus gets shattered into a hundred pieces. That’s exactly where Brandon Sharp finds himself as the owner of three Chapel Hill restaurants, and it’s why this coaching conversat…
What if you're leaving half a million dollars on the table over your career — and don't even realize it? Coach to CEOs and law firm leaders, Katy Goshtasbi reveals the hidden patterns keeping women from owning their value and teaches you exactly how to ask for what you're worth. IN T…
You can feel it when a restaurant cares, and you can feel it even sooner when it doesn’t. I took a trip to Santa Fe and had a dining experience that stopped me in my tracks, not because of flashy gimmicks, but because every touchpoint was intentional. From a single phone call that offered me option…
The people pleaser saboteur is one of the most common — and most costly — patterns in hospitality leadership. In this episode, we break down why saying yes to everything is burning you out, what boundaries actually look like at every level of your organization, and how to start protecting your time…
Guests: Jeff Keesel (Outgoing CEO, Restaurant Technologies) & Alyssa Partee (Incoming CEO, Restaurant Technologies) Episode Summary This episode tackles one of the most requested topics from restaurant operators: succession planning. Not the glossy version, but the real one where founders h…
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