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LS 25
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TOP 10%

ABOUT THIS PODCAST 🔗

Update frequency:
biweekly
Average audio length:
36 minutes
Guest interviews
Has sponsors
English
United States
68 episodes
since Jan. 11, 2021
episodic

LATEST EPISODE 🔗

Your staffing dashboard can look perfect right up until a plaintiff’s lawyer asks a simple question under oath: who was actually in the building on a random Tuesday night months ago? That moment is where senior care operators get trapped, because the schedule says one thing, the time clock says ano…

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Your AI model can be brilliant and still bankrupt you if it learns from numbers your own leadership team can’t agree on. Across senior housing and skilled nursing, operators are buying predictive models, automation, and shiny dashboards, then discovering the fine-print risk: occupancy, staffing, ac…
Two systems can be perfectly “integrated” and still be perfectly untrustworthy. We kick off with a restaurant-in-the-weeds analogy to capture what senior living operators feel every Monday morning: the EHR says one thing, the CRM says another, the general ledger says a third, and leadership burns t…
Running a senior living community can feel like piloting a jet with the windshield painted over: you’re legally responsible for staffing ratios, resident outcomes, and payroll, yet your “instruments” live in disconnected payroll, scheduling, EHR, and onboarding tools that never agree. That fragment…
Three different leaders walk into the same senior care community and answer the same question three different ways: “How many residents live here today?” The clinical director trusts the EHR, sales trusts the CRM, finance trusts the billing system and suddenly occupancy is 85, 88, and 90 at the sam…
AI is moving so fast that it’s easy to believe the “SaaS apocalypse” storyline: a tiny team plus an LLM can rebuild narrow workflow apps in weeks, so entire categories of software must be doomed. We think that diagnosis is only half right. Features are getting cheaper by the day, but what’s actuall…
A building can be 95% full and still be quietly going broke. That is the operational paradox defining senior living in 2026, and it is why we are seeing a total decoupling of occupancy rate from enterprise value. We dig into the numbers investors love, the execution costs operators cannot escape, a…
A building can be 92% occupied and still be quietly falling apart. Aaron Powell and I dig into the “occupancy trap” in senior living and post-acute care: the comforting dashboard metric that celebrates full beds while revenue leaks, staffing breaks, and margins turn out to be artificial. When up to…
Your senior living tech stack might be packed with best-in-class tools and still be a recipe for operational blindness. We dig into a new white paper, “The Intelligence Layer: Owning the Senior Living Enterprise Memory,” and lay out why the last 20 years of digitization often produced application s…
Your tech stack can look modern and still leave you flying blind. Senior living and post-acute care operators are expected to run a life-or-death healthcare service, a high-turnover hospitality machine, and a massive real estate portfolio all at once, yet their “digital transformation” often fractu…
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