OpenAI Team: "Your Agent Is Slower Than it Should Be" | Steve Coffey, Joe Gershenson, Ahmen Ibrahim
In this episode of MTS, Steve Coffey joins to discuss the Responses API at OpenAI, how WebSocket integrations improve agent efficiency, and why coding models have made him 10X more productive. Then, Joe Gershenson and Ahmed Ibrahim join to discuss token efficiency in Codex, code mode for reducing t…
The Intersection - Episode 8: What Can AI Actually Do in Manufacturing?
Summary
In this episode of The Intersection, Megan Kacvinsky and Denine Harper sit down with co-host Steve Coffey to explore what AI can actually do inside a building product manufacturing organization. The conversation moves beyond generative AI and focuses on practical applications around data, …
The Intersection – Episode 7: What Are You Really Hiring: Advice, Execution, or Leadership?
Summary
In this episode of The Intersection, Megan Kacvinsky, Denine Harper, and Steve Coffey break down a common challenge for mid-market building product manufacturers: knowing what kind of outside expertise you actually need. They explore the differences between consultants, fractional executive…
The Intersection - Episode 6: AIA '26, Part Two: The Full Debrief
Summary
In this episode of The Intersection, Megan Kacvinsky and Steve Coffey reflect on their biggest takeaways from AIA Conference on Architecture & Design 2026. They discuss increased optimism across the industry, evolving architect priorities, booth strategies that stood out, and how manufactur…
The Intersection - Episode 5: AIA ’26, Part 1: Fresh Off the Floor
“Architects are showing up with projects. But what are your reps wanting to talk about? Their products and their product features.” – Steve Coffey
Summary
In this episode of The Intersection, Megan Kacvinsky and Steve Coffey share their live reactions from the AIA Conference on Architecture in San…
The Intersection - Episode 4: Stop Calling It A Dealer Meeting: The Dealer Event That Changes How They Sell For You.
Summary
Megan Kacvinsky and Deneen Harper sit down with Jake Erickson (VP of Sales & Marketing, Kwik-Wall) and Mike Keller (VP of Business Development, Kalwall) to break down what makes a dealer summit genuinely move the needle. From factory access and awards design to follow-up cadences and bettin…
The Intersection - Episode 3: Four Organizational Decisions Hidden in a Website Redesign
Summary
Megan Kacvinsky, Steve Coffey, and Deneen Harper reveal the four organizational decisions that determine whether a website redesign succeeds or stalls: sample fulfillment, CEU scaling, distributor locator strategy, and customer service transformation. These aren't design problems—they're op…
The Intersection - Episode 2: You Have a Better Product. The Market Can’t See It.
Summary
Megan Kacvinsky, Steve Coffey, and Deneen Harper dig into why so many building materials brands look and sound identical—and why that sameness is costing them market share. The conversation covers how to build messaging that resonates across audiences, who needs to be in the room when craft…
The Intersection - Episode 1: You Bought Software. Nobody Uses It.
Summary
Hosts Megan Kacvinsky, Steve Coffey, and Deneen Harper explore why building materials manufacturers invest heavily in ERP and CRM systems—only to find their teams still relying on spreadsheets. They unpack the root causes, the role of clean data, and how AI is reshaping what's possible when…
The Intersection – Episode 10: The Tanker and the Fast Boat: How to Lead Transformation Without Sinking the Business
Summary
Digital transformation succeeds when companies stop chasing shiny tools and start solving meaningful business problems. Megan Kacvinsky and Steve Coffey join growth strategist Pierre Tannoux to discuss executive ownership, focused pilots, account-based marketing, speed, the 'tanker and fast…
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